Data network technician vs technician support tier

The differences between data network technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data network technician and a technician support tier. Additionally, a data network technician has an average salary of $76,522, which is higher than the $54,889 average annual salary of a technician support tier.

The top three skills for a data network technician include switches, network equipment and CCNA. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Data network technician vs technician support tier overview

	Data Network Technician	Technician Support Tier
Yearly salary	$76,522	$54,889
Hourly rate	$36.79	$26.39
Growth rate	5%	10%
Number of jobs	117,801	109,671
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 37%
Average age	43	42
Years of experience	2	2

Data network technician vs technician support tier salary

Data network technicians and technician support tiers have different pay scales, as shown below.

	Data Network Technician	Technician Support Tier
Average salary	$76,522	$54,889
Salary range	Between $49,000 And $118,000	Between $38,000 And $78,000
Highest paying City	-	Benicia, CA
Highest paying state	-	New York
Best paying company	-	Scantron
Best paying industry	-	Technology

Differences between data network technician and technician support tier education

There are a few differences between a data network technician and a technician support tier in terms of educational background:

	Data Network Technician	Technician Support Tier
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 37%
Most common major	Computer Science	Business
Most common college	University of Pennsylvania	Stanford University

Data network technician vs technician support tier demographics

Here are the differences between data network technicians' and technician support tiers' demographics:

	Data Network Technician	Technician Support Tier
Average age	43	42
Gender ratio	Male, 92.2% Female, 7.8%	Male, 73.1% Female, 26.9%
Race ratio	Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.3% American Indian and Alaska Native, 0.3%	Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	11%

Differences between data network technician and technician support tier duties and responsibilities

Data network technician example responsibilities.

Manage the day-to-day operations of telecommunication services utilize by DuPont.
Install new or troubleshot and replace faulty Cat6 lines and connectors where need for VoIP install.
Create and run Ethernet cables after testing to ensure they are tip properly.
Inventory all computers on base and verify their connections to the CPU and Ethernet ports.
Utilize UNIX tools and analysis systems to perform call traces to replicate call and data scenarios through the network switches.
Install and implementation various types of servers/computers, printers, and networking equipment effectively provide quality service and installation for customers.

Technician support tier example responsibilities.

Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
Help customers design custom reports to export data to and from the SQL database.
Support with ios, android, windows, and blackberry OS including tablets and mobile device.

Data network technician vs technician support tier skills

Common data network technician skills

Switches, 29%
Network Equipment, 11%
CCNA, 11%
Telecommunication, 9%
Fiber Optic, 4%
Windows, 3%

Common technician support tier skills

Customer Service, 15%
Technical Support, 12%
Phone Calls, 5%
Cisco Ios, 5%
Tier II, 4%
LAN, 4%

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Data Network Technician vs Technician Support Tier

Updated January 8, 2025

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