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The differences between dealer support technicians and customer support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dealer support technician and a customer support representative. Additionally, a dealer support technician has an average salary of $45,589, which is higher than the $37,404 average annual salary of a customer support representative.
The top three skills for a dealer support technician include customer service, technical support and dealer support. The most important skills for a customer support representative are technical support, windows, and customer inquiries.
| Dealer Support Technician | Customer Support Representative | |
| Yearly salary | $45,589 | $37,404 |
| Hourly rate | $21.92 | $17.98 |
| Growth rate | - | -4% |
| Number of jobs | 90,981 | 243,140 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 50% |
| Average age | 49 | 40 |
| Years of experience | 12 | 12 |
Dealer support technicians and customer support representatives have different pay scales, as shown below.
| Dealer Support Technician | Customer Support Representative | |
| Average salary | $45,589 | $37,404 |
| Salary range | Between $29,000 And $70,000 | Between $29,000 And $47,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Alaska |
| Best paying company | - | University of California, Berkeley |
| Best paying industry | - | Finance |
There are a few differences between a dealer support technician and a customer support representative in terms of educational background:
| Dealer Support Technician | Customer Support Representative | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between dealer support technicians' and customer support representatives' demographics:
| Dealer Support Technician | Customer Support Representative | |
| Average age | 49 | 40 |
| Gender ratio | Male, 60.6% Female, 39.4% | Male, 47.0% Female, 53.0% |
| Race ratio | Black or African American, 10.3% Unknown, 4.5% Hispanic or Latino, 20.5% Asian, 4.3% White, 59.2% American Indian and Alaska Native, 1.2% | Black or African American, 10.9% Unknown, 5.5% Hispanic or Latino, 20.1% Asian, 7.3% White, 55.4% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 10% | 7% |