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Dealer support technician vs sales support associate

The differences between dealer support technicians and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a dealer support technician, becoming a sales support associate takes usually requires 2-4 years. Additionally, a dealer support technician has an average salary of $45,589, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for a dealer support technician include customer service, technical support and dealer support. The most important skills for a sales support associate are sales floor, back room, and math.

Dealer support technician vs sales support associate overview

Dealer Support TechnicianSales Support Associate
Yearly salary$45,589$34,454
Hourly rate$21.92$16.56
Growth rate-4%
Number of jobs90,981447,642
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 52%
Average age4947
Years of experience124

Dealer support technician vs sales support associate salary

Dealer support technicians and sales support associates have different pay scales, as shown below.

Dealer Support TechnicianSales Support Associate
Average salary$45,589$34,454
Salary rangeBetween $29,000 And $70,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Goldman Sachs
Best paying industry-Finance

Differences between dealer support technician and sales support associate education

There are a few differences between a dealer support technician and a sales support associate in terms of educational background:

Dealer Support TechnicianSales Support Associate
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Dealer support technician vs sales support associate demographics

Here are the differences between dealer support technicians' and sales support associates' demographics:

Dealer Support TechnicianSales Support Associate
Average age4947
Gender ratioMale, 60.6% Female, 39.4%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 10.3% Unknown, 4.5% Hispanic or Latino, 20.5% Asian, 4.3% White, 59.2% American Indian and Alaska Native, 1.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage10%6%

Differences between dealer support technician and sales support associate duties and responsibilities

Dealer support technician example responsibilities.

  • Help to create an OEM division of product support.
  • Introduce aggressive POS as a key instrument to increase sales.
  • Prepare training information for OEM sales meetings using Microsoft Powerpoint.
  • Assist dealers in ordering parts and ensuring that HVAC units are under warranty.
  • Compose written reports of data collect from patient evaluation and present to department chief for thorough analysis of patient diagnosis.
  • Circuit provisioning formats used to troubleshoot, verify activation completion in switches.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Dealer support technician vs sales support associate skills

Common dealer support technician skills
  • Customer Service, 23%
  • Technical Support, 18%
  • Dealer Support, 13%
  • Sales Support, 7%
  • Warranty Claims, 7%
  • Return Authorizations, 5%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%

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