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The differences between dealer support technicians and support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a dealer support technician, becoming a support specialist takes usually requires 1-2 years. Additionally, a dealer support technician has an average salary of $45,589, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a dealer support technician include customer service, technical support and dealer support. The most important skills for a support specialist are customer service, patients, and mental health.
| Dealer Support Technician | Support Specialist | |
| Yearly salary | $45,589 | $40,782 |
| Hourly rate | $21.92 | $19.61 |
| Growth rate | - | 10% |
| Number of jobs | 90,981 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Average age | 49 | 42 |
| Years of experience | 12 | 2 |
Dealer support technicians and support specialists have different pay scales, as shown below.
| Dealer Support Technician | Support Specialist | |
| Average salary | $45,589 | $40,782 |
| Salary range | Between $29,000 And $70,000 | Between $25,000 And $64,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Microsoft |
| Best paying industry | - | Technology |
There are a few differences between a dealer support technician and a support specialist in terms of educational background:
| Dealer Support Technician | Support Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between dealer support technicians' and support specialists' demographics:
| Dealer Support Technician | Support Specialist | |
| Average age | 49 | 42 |
| Gender ratio | Male, 60.6% Female, 39.4% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 10.3% Unknown, 4.5% Hispanic or Latino, 20.5% Asian, 4.3% White, 59.2% American Indian and Alaska Native, 1.2% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 10% | 11% |