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Dealer support technician vs technician

The differences between dealer support technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a dealer support technician, becoming a technician takes usually requires 1-2 years. Additionally, a dealer support technician has an average salary of $45,589, which is higher than the $38,045 average annual salary of a technician.

The top three skills for a dealer support technician include customer service, technical support and dealer support. The most important skills for a technician are patients, customer service, and patient care.

Dealer support technician vs technician overview

Dealer Support TechnicianTechnician
Yearly salary$45,589$38,045
Hourly rate$21.92$18.29
Growth rate-1%
Number of jobs90,981596,842
Job satisfaction-2
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 32%
Average age4940
Years of experience122

Dealer support technician vs technician salary

Dealer support technicians and technicians have different pay scales, as shown below.

Dealer Support TechnicianTechnician
Average salary$45,589$38,045
Salary rangeBetween $29,000 And $70,000Between $24,000 And $58,000
Highest paying City-San Jose, CA
Highest paying state-Hawaii
Best paying company-Microsoft
Best paying industry-Telecommunication

Differences between dealer support technician and technician education

There are a few differences between a dealer support technician and a technician in terms of educational background:

Dealer Support TechnicianTechnician
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common college--

Dealer support technician vs technician demographics

Here are the differences between dealer support technicians' and technicians' demographics:

Dealer Support TechnicianTechnician
Average age4940
Gender ratioMale, 60.6% Female, 39.4%Male, 75.2% Female, 24.8%
Race ratioBlack or African American, 10.3% Unknown, 4.5% Hispanic or Latino, 20.5% Asian, 4.3% White, 59.2% American Indian and Alaska Native, 1.2%Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8%
LGBT Percentage10%2%

Differences between dealer support technician and technician duties and responsibilities

Dealer support technician example responsibilities.

  • Help to create an OEM division of product support.
  • Introduce aggressive POS as a key instrument to increase sales.
  • Prepare training information for OEM sales meetings using Microsoft Powerpoint.
  • Assist dealers in ordering parts and ensuring that HVAC units are under warranty.
  • Compose written reports of data collect from patient evaluation and present to department chief for thorough analysis of patient diagnosis.
  • Circuit provisioning formats used to troubleshoot, verify activation completion in switches.

Technician example responsibilities.

  • Achieve multiple ASE certifications within first year of employment.
  • Implement and manage UHF radio base stations, repeaters, and command network, effectively linking all regional headquarters.
  • Manage telecommunications installation and repair for hospital Nortel network.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Manage, troubleshot and repair multiple wireless technologies including fiber optic transmission switches.
  • Install peripherals including printers, fax machines, scanners, and smartphones.
  • Show more

Dealer support technician vs technician skills

Common dealer support technician skills
  • Customer Service, 23%
  • Technical Support, 18%
  • Dealer Support, 13%
  • Sales Support, 7%
  • Warranty Claims, 7%
  • Return Authorizations, 5%
Common technician skills
  • Patients, 16%
  • Customer Service, 14%
  • Patient Care, 8%
  • Hand Tools, 6%
  • Diagnosis, 5%
  • Preventative Maintenance, 4%

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