Dispatch coordinator vs city dispatcher

The differences between dispatch coordinators and city dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch coordinator and a city dispatcher. Additionally, a city dispatcher has an average salary of $44,847, which is higher than the $38,470 average annual salary of a dispatch coordinator.

The top three skills for a dispatch coordinator include customer service, data entry and customer inquiries. The most important skills for a city dispatcher are customer locations, customer demand, and customer expectations.

Dispatch coordinator vs city dispatcher overview

	Dispatch Coordinator	City Dispatcher
Yearly salary	$38,470	$44,847
Hourly rate	$18.50	$21.56
Growth rate	4%	-
Number of jobs	16,930	9,376
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 51%
Average age	43	43
Years of experience	2	2

Dispatch coordinator vs city dispatcher salary

Dispatch coordinators and city dispatchers have different pay scales, as shown below.

	Dispatch Coordinator	City Dispatcher
Average salary	$38,470	$44,847
Salary range	Between $30,000 And $47,000	Between $24,000 And $83,000
Highest paying City	Bellingham, WA	-
Highest paying state	Alaska	-
Best paying company	Balfour Beatty plc	-
Best paying industry	Finance	-

Differences between dispatch coordinator and city dispatcher education

There are a few differences between a dispatch coordinator and a city dispatcher in terms of educational background:

	Dispatch Coordinator	City Dispatcher
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Dispatch coordinator vs city dispatcher demographics

Here are the differences between dispatch coordinators' and city dispatchers' demographics:

	Dispatch Coordinator	City Dispatcher
Average age	43	43
Gender ratio	Male, 45.8% Female, 54.2%	Male, 76.7% Female, 23.3%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch coordinator and city dispatcher duties and responsibilities

Dispatch coordinator example responsibilities.

Manage high volume of data entry A/R invoices and mail out invoices to customers.
Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Enter loads into AS400 system.
Dispatch drivers to customers using AS400.
Dispatch 25 HVAC technicians to various job sites.
Monitor CCTV for student activities during high traffic times.

City dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Guide drivers as they are on the road delivering groceries at various locations.

Dispatch coordinator vs city dispatcher skills

Common dispatch coordinator skills

Customer Service, 33%
Data Entry, 7%
Customer Inquiries, 5%
Delivery Appointments, 4%
Windows, 4%
Emergency Calls, 4%

Common city dispatcher skills

Customer Locations, 23%
Customer Demand, 20%
Customer Expectations, 13%
DOT Regulations, 7%
Data Entry Functions, 7%
Outbound Operations, 6%