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Dispatch coordinator vs coordinator

The differences between dispatch coordinators and coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a dispatch coordinator, becoming a coordinator takes usually requires 6-12 months. Additionally, a coordinator has an average salary of $41,599, which is higher than the $38,470 average annual salary of a dispatch coordinator.

The top three skills for a dispatch coordinator include customer service, data entry and customer inquiries. The most important skills for a coordinator are customer service, patients, and excellent organizational.

Dispatch coordinator vs coordinator overview

Dispatch CoordinatorCoordinator
Yearly salary$38,470$41,599
Hourly rate$18.50$20.00
Growth rate4%12%
Number of jobs16,930151,508
Job satisfaction-5
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 57%
Average age4343
Years of experience212

What does a dispatch coordinator do?

A dispatch coordinator is primarily in charge of dispatching and tracking vehicles that provide different services. The extent of their duties varies upon their industry or institution of employment. In emergency dispatch centers, they answer calls from the public and coordinate police cars, ambulances, or fire trucks to respond to emergencies, all while staying on the line with the caller. A dispatch coordinator may also work trucking or delivery companies where they are in charge of coordinating shipping details and schedules, managing routes, and monitoring the vehicles.

What does a coordinator do?

Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.

Dispatch coordinator vs coordinator salary

Dispatch coordinators and coordinators have different pay scales, as shown below.

Dispatch CoordinatorCoordinator
Average salary$38,470$41,599
Salary rangeBetween $30,000 And $47,000Between $27,000 And $61,000
Highest paying CityBellingham, WASan Francisco, CA
Highest paying stateAlaskaAlaska
Best paying companyBalfour Beatty plcMeta
Best paying industryFinanceTechnology

Differences between dispatch coordinator and coordinator education

There are a few differences between a dispatch coordinator and a coordinator in terms of educational background:

Dispatch CoordinatorCoordinator
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common college-University of Southern California

Dispatch coordinator vs coordinator demographics

Here are the differences between dispatch coordinators' and coordinators' demographics:

Dispatch CoordinatorCoordinator
Average age4343
Gender ratioMale, 45.8% Female, 54.2%Male, 36.3% Female, 63.7%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 20.9% Asian, 6.4% White, 53.9% American Indian and Alaska Native, 2.1%
LGBT Percentage7%11%

Differences between dispatch coordinator and coordinator duties and responsibilities

Dispatch coordinator example responsibilities.

  • Manage high volume of data entry A/R invoices and mail out invoices to customers.
  • Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
  • Enter loads into AS400 system.
  • Dispatch drivers to customers using AS400.
  • Dispatch 25 HVAC technicians to various job sites.
  • Monitor CCTV for student activities during high traffic times.
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Coordinator example responsibilities.

  • Conduct kaizen blitz in the machine shop that achieve higher productivity and efficiency gains.
  • Manage documented records of meetings and contact with Pre-K teachers to discuss relevant information concerning children and families.
  • Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
  • Manage IDT roster and participate in interdisciplinary team meetings.
  • Provide leadership development opportunities for youth and lead community events and activities for the community.
  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
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Dispatch coordinator vs coordinator skills

Common dispatch coordinator skills
  • Customer Service, 33%
  • Data Entry, 7%
  • Customer Inquiries, 5%
  • Delivery Appointments, 4%
  • Windows, 4%
  • Emergency Calls, 4%
Common coordinator skills
  • Customer Service, 21%
  • Patients, 10%
  • Excellent Organizational, 7%
  • Data Entry, 5%
  • Excellent Guest, 5%
  • Coordinators, 4%

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