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The differences between dispatch coordinators and coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a dispatch coordinator, becoming a coordinator takes usually requires 6-12 months. Additionally, a coordinator has an average salary of $41,599, which is higher than the $38,470 average annual salary of a dispatch coordinator.
The top three skills for a dispatch coordinator include customer service, data entry and customer inquiries. The most important skills for a coordinator are customer service, patients, and excellent organizational.
| Dispatch Coordinator | Coordinator | |
| Yearly salary | $38,470 | $41,599 |
| Hourly rate | $18.50 | $20.00 |
| Growth rate | 4% | 12% |
| Number of jobs | 16,930 | 151,508 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 57% |
| Average age | 43 | 43 |
| Years of experience | 2 | 12 |
A dispatch coordinator is primarily in charge of dispatching and tracking vehicles that provide different services. The extent of their duties varies upon their industry or institution of employment. In emergency dispatch centers, they answer calls from the public and coordinate police cars, ambulances, or fire trucks to respond to emergencies, all while staying on the line with the caller. A dispatch coordinator may also work trucking or delivery companies where they are in charge of coordinating shipping details and schedules, managing routes, and monitoring the vehicles.
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
Dispatch coordinators and coordinators have different pay scales, as shown below.
| Dispatch Coordinator | Coordinator | |
| Average salary | $38,470 | $41,599 |
| Salary range | Between $30,000 And $47,000 | Between $27,000 And $61,000 |
| Highest paying City | Bellingham, WA | San Francisco, CA |
| Highest paying state | Alaska | Alaska |
| Best paying company | Balfour Beatty plc | Meta |
| Best paying industry | Finance | Technology |
There are a few differences between a dispatch coordinator and a coordinator in terms of educational background:
| Dispatch Coordinator | Coordinator | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | - | University of Southern California |
Here are the differences between dispatch coordinators' and coordinators' demographics:
| Dispatch Coordinator | Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 45.8% Female, 54.2% | Male, 36.3% Female, 63.7% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 20.9% Asian, 6.4% White, 53.9% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 7% | 11% |