Dispatch coordinator vs dispatcher clerk

The differences between dispatch coordinators and dispatcher clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch coordinator and a dispatcher clerk. Additionally, a dispatch coordinator has an average salary of $38,470, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for a dispatch coordinator include customer service, data entry and customer inquiries. The most important skills for a dispatcher clerk are customer service, DOT, and data entry.

Dispatch coordinator vs dispatcher clerk overview

	Dispatch Coordinator	Dispatcher Clerk
Yearly salary	$38,470	$31,319
Hourly rate	$18.50	$15.06
Growth rate	4%	-8%
Number of jobs	16,930	70,603
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Dispatch coordinator vs dispatcher clerk salary

Dispatch coordinators and dispatcher clerks have different pay scales, as shown below.

	Dispatch Coordinator	Dispatcher Clerk
Average salary	$38,470	$31,319
Salary range	Between $30,000 And $47,000	Between $24,000 And $39,000
Highest paying City	Bellingham, WA	Lacey, WA
Highest paying state	Alaska	Alaska
Best paying company	Balfour Beatty plc	Southern California Edison
Best paying industry	Finance	Government

Differences between dispatch coordinator and dispatcher clerk education

There are a few differences between a dispatch coordinator and a dispatcher clerk in terms of educational background:

	Dispatch Coordinator	Dispatcher Clerk
Most common degree	Bachelor's Degree, 37%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Dispatch coordinator vs dispatcher clerk demographics

Here are the differences between dispatch coordinators' and dispatcher clerks' demographics:

	Dispatch Coordinator	Dispatcher Clerk
Average age	43	43
Gender ratio	Male, 45.8% Female, 54.2%	Male, 29.4% Female, 70.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch coordinator and dispatcher clerk duties and responsibilities

Dispatch coordinator example responsibilities.

Manage high volume of data entry A/R invoices and mail out invoices to customers.
Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Enter loads into AS400 system.
Dispatch drivers to customers using AS400.
Dispatch 25 HVAC technicians to various job sites.
Monitor CCTV for student activities during high traffic times.

Dispatcher clerk example responsibilities.

Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
Manage customer service satisfaction by providing update eta and location of drivers.
Use RF scanners for shipping and receiving.
Maintain accurate information in AS400 to ensure pay is accurate for date.
Update several internal database accordingly (trailer tracking, ship schedule, AS400).
Perform other duties: i.e., filing, copying, collating, record keeping.

Dispatch coordinator vs dispatcher clerk skills

Common dispatch coordinator skills

Customer Service, 33%
Data Entry, 7%
Customer Inquiries, 5%
Delivery Appointments, 4%
Windows, 4%
Emergency Calls, 4%

Common dispatcher clerk skills

Customer Service, 32%
DOT, 16%
Data Entry, 14%
Strong Customer Service, 6%
Inbound Calls, 4%
ETA, 4%

Dispatch Coordinator vs. similar jobs

Dispatch Coordinator related careers

Dispatch Coordinator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Dispatch Coordinator
Dispatch Coordinator vs Dispatcher Clerk

Updated January 8, 2025

Browse office and administrative jobs