Dispatch coordinator vs maintenance dispatcher

The differences between dispatch coordinators and maintenance dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch coordinator and a maintenance dispatcher. Additionally, a dispatch coordinator has an average salary of $38,470, which is higher than the $29,127 average annual salary of a maintenance dispatcher.

The top three skills for a dispatch coordinator include customer service, data entry and customer inquiries. The most important skills for a maintenance dispatcher are two-way radio, OSHA, and emergency situations.

Dispatch coordinator vs maintenance dispatcher overview

	Dispatch Coordinator	Maintenance Dispatcher
Yearly salary	$38,470	$29,127
Hourly rate	$18.50	$14.00
Growth rate	4%	-8%
Number of jobs	16,930	56,290
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Associate Degree, 28%
Average age	43	43
Years of experience	2	2

Dispatch coordinator vs maintenance dispatcher salary

Dispatch coordinators and maintenance dispatchers have different pay scales, as shown below.

	Dispatch Coordinator	Maintenance Dispatcher
Average salary	$38,470	$29,127
Salary range	Between $30,000 And $47,000	Between $22,000 And $37,000
Highest paying City	Bellingham, WA	-
Highest paying state	Alaska	-
Best paying company	Balfour Beatty plc	-
Best paying industry	Finance	-

Differences between dispatch coordinator and maintenance dispatcher education

There are a few differences between a dispatch coordinator and a maintenance dispatcher in terms of educational background:

	Dispatch Coordinator	Maintenance Dispatcher
Most common degree	Bachelor's Degree, 37%	Associate Degree, 28%
Most common major	Business	Business
Most common college	-	-

Dispatch coordinator vs maintenance dispatcher demographics

Here are the differences between dispatch coordinators' and maintenance dispatchers' demographics:

	Dispatch Coordinator	Maintenance Dispatcher
Average age	43	43
Gender ratio	Male, 45.8% Female, 54.2%	Male, 44.7% Female, 55.3%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch coordinator and maintenance dispatcher duties and responsibilities

Dispatch coordinator example responsibilities.

Manage high volume of data entry A/R invoices and mail out invoices to customers.
Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Enter loads into AS400 system.
Dispatch drivers to customers using AS400.
Dispatch 25 HVAC technicians to various job sites.
Monitor CCTV for student activities during high traffic times.

Maintenance dispatcher example responsibilities.

Manage long-term working relationships with many local service providers including professional septic, plumbing, electrical and HVAC providers.
Enter service calls, work completion, requisitions and payroll on computer.
Record service order information in the MAXIMO database.
Confirm hours work, sick leave availability, and vacation used for payroll purposes.
Sole responsibilities include sustaining organization and cleanliness as well as developing and maintaining positive relationship with management and residents.
Help with POS when need.

Dispatch coordinator vs maintenance dispatcher skills

Common dispatch coordinator skills

Customer Service, 33%
Data Entry, 7%
Customer Inquiries, 5%
Delivery Appointments, 4%
Windows, 4%
Emergency Calls, 4%

Common maintenance dispatcher skills

Two-Way Radio, 16%
OSHA, 13%
Emergency Situations, 10%
Computer System, 8%
Routine Maintenance, 6%
Production Floor, 6%

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Dispatch Coordinator
Dispatch Coordinator vs Maintenance Dispatcher

Updated January 8, 2025

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