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The differences between dispatch coordinators and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch coordinator and a security dispatcher. Additionally, a dispatch coordinator has an average salary of $38,470, which is higher than the $33,347 average annual salary of a security dispatcher.
The top three skills for a dispatch coordinator include customer service, data entry and customer inquiries. The most important skills for a security dispatcher are customer service, patients, and patrol.
| Dispatch Coordinator | Security Dispatcher | |
| Yearly salary | $38,470 | $33,347 |
| Hourly rate | $18.50 | $16.03 |
| Growth rate | 4% | 3% |
| Number of jobs | 16,930 | 82,349 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | High School Diploma, 33% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
A dispatch coordinator is primarily in charge of dispatching and tracking vehicles that provide different services. The extent of their duties varies upon their industry or institution of employment. In emergency dispatch centers, they answer calls from the public and coordinate police cars, ambulances, or fire trucks to respond to emergencies, all while staying on the line with the caller. A dispatch coordinator may also work trucking or delivery companies where they are in charge of coordinating shipping details and schedules, managing routes, and monitoring the vehicles.
Security Dispatcher are responsible for maintaining records, monitoring staff and equipment location, handling communications with various areas, and information personnel about traffic issues. They must be excellent in communication, decision making, listening, ability to multitask, speech clarity, accuracy, time management, and computer operation. These are the skills that a security dispatcher must have in order to accomplish their responsibilities.
Dispatch coordinators and security dispatchers have different pay scales, as shown below.
| Dispatch Coordinator | Security Dispatcher | |
| Average salary | $38,470 | $33,347 |
| Salary range | Between $30,000 And $47,000 | Between $26,000 And $41,000 |
| Highest paying City | Bellingham, WA | Bellevue, WA |
| Highest paying state | Alaska | Alaska |
| Best paying company | Balfour Beatty plc | Brigham and Women's Hospital |
| Best paying industry | Finance | Hospitality |
There are a few differences between a dispatch coordinator and a security dispatcher in terms of educational background:
| Dispatch Coordinator | Security Dispatcher | |
| Most common degree | Bachelor's Degree, 37% | High School Diploma, 33% |
| Most common major | Business | Criminal Justice |
| Most common college | - | - |
Here are the differences between dispatch coordinators' and security dispatchers' demographics:
| Dispatch Coordinator | Security Dispatcher | |
| Average age | 43 | 43 |
| Gender ratio | Male, 45.8% Female, 54.2% | Male, 43.0% Female, 57.0% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |