Dispatch Coordinator remote jobs - 329 jobs

Qualifications Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers. Requirements Interact by answering phone calls promptly, responding to emails within 24 hours Reach out and follow up with all lead generation channels running Booking cleaning jobs for cleaning technicians - when a customer calls, connecting them to the right cleaner Someone who is good at managing social media channels - IG and FB All 24-hour before emails need to be sent out (on how to prepare for their clean) Organized and resourceful Knowledge social media channels - IG and FB Marketing or branding experience is a plus! Knowledge with tools tawk.to, Canva, FB, IG, Word or Adobe is a Plus! Good with Written & Verbal Communication Skills Communicate via teams, email, or phone calls. Excellent interpersonal skills and customer focused Excellent people skills and team player Amendable to work 40 hours in a week Responsibilities Call all clients booked in for the day, to ensure they are still on for their clean - ideally at least 24 hours prior Contact cleaners to ensure they are aware of their schedule for the day - currently 8 cleaners Responsible to log into the systems at the beginning of the day All lead gen sources and they would begin to respond to leads and follow up and call back all potentials If there are customers that have been one-time cleans - call them and try and convert them to maintenance cleans. If a customer calls, vet t - Ihem, ensure they understand what we offer, check on availability, then coordinate alternative days if that day isn't available Someone who is ensuring customer is receiving consistent info (re offers), and making emails are going out. Set up and send email campaigns Additional Information What we offer: Remote Job ONLY 8:30 AM to 5:00 PM EST (New York Time) We offer competitive salary starting Php 25, 000/month (depending on the requirements)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and Voicemails Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Ability to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (Dental and Vision included) Excellent Retirement plan Tremendous upward mobility into other positions and management Flexible hours Entirely Remote/Work From Home Only Student Loan Assistance Programs

Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. POSTITION OVERVIEW The Prevailing Wage Coordinator & Dispatcher provides dispatching support and maintains compliance with prevailing wage projects. This position includes scheduling Field Service Labor for both internal Field Service Engineers and external Service Providers to support SMA Americas Warranty and Non-Warranty service requirements. PRIMARY DUTIES / RESPONSIBILITIES Provides accurate Prevailing Wage determination, checks warranty dates, views prior Field Service Headcount before dispatching service cases, and requests an Apprentice when required. Assigns Prevailing Wage service repair activities to SMA Field Service Engineers and Service Providers via Salesforce Planning Board. Monitors daily service activities for new cases, aligns both parts and field resources to meet customer service repair activities. Create reports in Salesforce and Monday.com databases to coordinate dispatch records for all Service Prevailing Wage Projects to ensure compliance. Coordinates with Prevailing Wage Program Manager to provide monthly records of all Warranty Service, Blue Note, and Commissioning cases. Works directly with the Regional Competency Center Technical team to ensure customer needs are met, Field Service Resources are prepared for service assignments and manufacturers have been notified of the failure. Responsible for communication and alignment of customer's availability while scheduling SMA service calls. Participate in Prevailing Wage audits. Verifies service repair activities in the external queue to ensure service providers (contractors) submit all required documentation, including completed service reports per SMA and supplier's requirements, and the scheduling of used part pickups. Monitors part order transfers from Salesforce to SAP and debug system errors and/or report system errors to developer. Ensures warranty claims and escalations are completed with SMA's suppliers. Work closely with the Prevailing Wage Program Manager, Prevailing Wage Payroll, Medium Voltage Dispatch, Blue Notes, Commissioning, and other internal teams. Other duties as may be required or assigned. REQUIRED QUALIFICATIONS Associate's degree in business, logistics, technical field or equivalent combination of education and experience. Experience working with Field Service teams is preferred. Experience in Renewable Energy, Medium Voltage and/or Energy Distribution Industries is desired. Prevailing Wage knowledge or certification is preferred. SAP System and Salesforce Ticketing System training. Basic office skills and associated software including Microsoft Office Suite and other basic office software. PREFERRED QUALIFICATIONS Ability to manage and prioritize multiple program requirements. Experience with Customer Service Ticketing systems. Excellent customer service skills. Proficiency in the English language, both written and verbal, is required. Ability to resolve operational complications and an attitude of thinking outside of the box is required. Knowledge of SMA's product line is strongly preferred. Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required. Attention to detail and a high level of accuracy are required. Experience working in SAP, Salesforce and Monday.com preferred. Strong verbal and written communication skills are required. WE OFFER Salary Range: $30.00 - $34.75 per hour, depending on experience and qualifications Comprehensive benefits including health, dental and vision coverage (including $0 premium options) 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

Leverage your computer skills to provide customer service, from home! RealIT's connects you to the Arise platform without paying the business start up fees. When you join RealIT's , an Arise IBO, you will be considered an Independent Contractor to the IRS. This means that you are responsible for your own taxes. You will receive a 1099 for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with the IRS annually. You choose your program which has a training class fee. You are not paid for training, but special financial assistance is available to apply to course fees if approved. About Arise Arise connects small call center companies, with people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss. Register to use the Arise Platform, and have the freedom to be your own boss! Benefits of registering to use the Arise Platform: Be your own boss, and work from home with RealIT's as your sponsor and support team behind you the entire way Schedule your work around your life, not the other way around Extra money for holidays or escape the 9-to-5 WHAT TO EXPECT: A day in the life using the Arise Platform to provide service: -Providing contact center services from home -Supporting some of the largest companies in the world -Documenting all issues, resolution and follow up actions -Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact WHAT IT TAKES TO SUCCEED: -Quiet place to work set up in your home. -Excellent PC and computer skills. -The ability to navigate multiple computer programs. -Great customer service and communication skills. EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound customer support for amazing global brands. To get started please submit your resume and confirm your computer meets the Arise standards below Requirements for CSP's Below are the technical requirements you will need for Arise. The requirements for before and after training varies slightly. In training you will only need a USB Headset, Computer and Internet. After completing training and you are servicing the client all requirements must have been met. Please note that these requirements are standard and may vary depending on which client you pick to start training with. It is always good to complete the Arise Profile and Background Check to see the list of client and determine which client require above standard hardware requirements. If you already have a profile, login and open the clients PDF or if you need to create one visit our careers page. Desktop or Laptop You can use either a Desktop or Laptop to service any of Arise clients. The computer will need to meet a minimum spec requirement which is a Dual-Core CPU with 2.8GHz and 4GB's of RAM with Internet Connection. You must be hardwired into the Desktop or Laptop. USB Headset You will need a USB Headset which plugs into your desktop or laptop via a USB port. This will be your headset throughout all of training and for coaching after training. Located in the Melbourne, Florida area, our Arise Careers Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. *Financing available upon approval.

Must reside in California We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely. We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits. Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours Growth opportunities

JobID: 3019017 Category: JobSchedule: Full time JobShift: : This role is an entry level position in our Retention organization, additional career progression is available into any of the Retention Teams, including Account Management, Collections, and Existing Customer Sales. The Retention Coordinator is responsible for answering incoming calls, identifying reason for the call through discovery, and transferring to the correct department for handling. This position may also require scheduling or rescheduling sales appointments, service calls, and installs related to the Retention Team. Processing cancellation requests for some cancel types also possible. This is an entry level role for our Existing Customer Sales department. The intent of this role is to introduce our new team members to our ADT products, policies, and processes, and to prepare them to promote to the Existing Customer Sales Representative role. This promotion may take place anywhere from 60-180 days from your start date, depending on readiness. This is a remote position, but classroom and on the Job Training will be held onsite at 10401 Deerwood Park Blvd, Building 2, 2nd floor, Jacksonville, FL 32256 The role follows a hybrid work-from-home model, requiring both remote and onsite work. After training, you will primarily work remotely, but may be required to report to the office for one week every 5-8 weeks. Essential Duties & Responsibilities include the following. To perform this job successfully, the Retention Coordinator may be expected to perform some, or all of the duties listed, and other duties as assigned. * You will work in a dynamic, collaborative environment, working closely with customers and coworkers. * Answer incoming calls from customers and/or ADT employees. * Identify the reason for the call through discovery. * Determine proper solution for customer, make recommendation, and overcome objections if needed. * Transfer the call to the appropriate group for handling that ensures the optimum customer experience. * Schedule appointments where applicable. * Reschedule service or installation appointments where applicable. * Process cancellation requests where applicable. * Performs other duties and related work as assigned Education/Work Experience Required: * High school diploma or equivalent, some college preferred * Experience in Customer Service and Sales/Retention preferred * Experience working with multiple screens and programs * Computer proficiency and problem-solving skills Skills/Abilities: * Ability to persuade customer to agree on recommended path and/or overcome customer objections * Self-motivated and a professional attitude. * Ability to work varied hours based on business needs. * Excellent time management, planning and proactive thinking skills. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Must be able to perform duties in a dynamic, fast paced work environment with frequent changes. * Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. * Must be able to work with confidential information regarding customer accounts and employee files. Physical Demands: * While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. * The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: * Ability to work from home, and supply a distraction free environment, or in the office based on business needs. Compensation: Training wage: $13 hourly plus $80 weekly Hourly: $13 hourly plus uncapped commission after training wage Anticipated end date for applications 2/05/2026. Position start date 3/02/2026.

Full Job Description Work From Home Customer Service Coordinator - Specialty Servicing More Than Just a Bank, More Than Just a Career Your Voice is our voice. Well champion you. The best people listen and then say, How can I help? Thats what we do at Arsenault. Its how we take care of our customers. Its how were changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldnt be. Our Customer Care team is supported and empowered to be the best people to people. And well have your back every step of the way. Thats life at Arsenault. More Than Just Training, More About You At Arsenault, its important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, youll find that successful associates at Arsenault will: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change Demonstrate a strong customer focus rooted in empathy Communicate effectively with peers, management and customers Exercise good judgment and independent decision-making skills Demonstrate exceptional listening, questioning, call control, and de-escalation techniques Be proactive, have effective time management and organizational skills Display dependability with a solid attendance record Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot) Compensation $20 per hour An additional 5% applies to Las Vegas, NV and Wilmington DE More Benefits, More Health, More Wealth, and More Life Arsenault believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something. Medical, Dental, Vision, Prescription coverage Day 1 Flexible Schedule Options Paid Time Off Wellbeing offerings such as backup childcare and Mental Wellness support Tuition Reimbursement Paid Training and Development offered quarterly Flexible Spending Account Life Insurance as well as Disability Disability Insurance 401 K and Stock Purchase Plan Basic Qualifications High school diploma, GED or equivalent certification At least 1 year customer service experience Work at Home Technology Requirements A secure home office environment that is free from background noise and distractions A reliable private internet connection that is not supplied by use cellular data (hot spot) Cable or fiber connections are preferred Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home,Sustained ability to maintain latency less than 250 ms in voice calls is required Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider A private network is password protected where you have ownership or line of site to every device on the network Arsenault reserves the right to request proof of internet provider, speed and service package from the associate Requirements are subject to change, as new systems and technology is delivered. Arsenault reserves the right to modify internet service requirements with sixty (60) days notice.

Company: Destination KnotLocation: Remote - Work From Home As a Virtual Hotel Customer Service Coordinator, you'll help clients arrange lodging for leisure, group, or business travel. You'll ensure each booking runs smoothly while upholding Destination Knot's commitment to exceptional service. ResponsibilitiesUnderstand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records RequirementsOrganized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process Why Destination KnotCollaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs

Selected as a Top Workplace in Philadelphia for the past 16 years and headquartered in Montgomeryville, Pennsylvania, Movers Specialty Service, Inc (MSS) is in need of an Operations & Dispatch Coordinator.This position serves as support for our Operations Specialists. Support includes locating and managing contractors to grow the MSS network, researching various solutions for services requested by our customers, and producing quotes for an array of requested services. Customer requests are typically urgent in nature and require a person who can operate in a fast-pace environment. MAIN DUTIES/RESPONSIBILITIES: Assist Operations in daily tasks, managing escalations, and addressing order coverage challenges. Actively recruit new contractors to expand primary and specialist network. Research and provide solutions for unique services requested by customers. Generate quotes for work orders received. Integrate with the company call center system, actively answering calls and messages, to consistently communicate and provide support to the primary network. Qualifications: Ability to work in-office. Available to work 11:00am-8:00pm. High school degree required. Bachelor's Degree strongly preferred. Summer seasonal overtime required along with rotating yearly Saturday hours. A quiet, designated workstation free from distractions is required to ensure focus and productivity in a remote environment. Experience: Experience in operations, supply chain management, customer service, logistics, or related fields preferred. Prior customer relationship management (CRM) system experience a plus. Relocation and mover industry experience is highly desired and valued. Skills: Demonstrate ability to develop responsive relationships with internal and external clients. Ability to demonstrate courtesy, tenacity, professionalism, persistency, and tact. Proficiency in a fast-paced work environment Effective communication skills, both verbal and written. Strong phone and e-mail communication and follow-up skills. Organized, detail oriented, positive, adaptable, and professional. Ability to work collaboratively in a team environment. Knowledge of basic technical concepts regarding household specialty items/parts and repair services, or a demonstrated ability to learn quickly. Basic computer literacy, specifically MS Office (Word, Outlook). Intermediate skills in MS Excel. Basic math skills for job costing, discounting, and calculating profit margins. What We Offer Work from home opportunity. Eligible for RAISES, profit-sharing BONUS, and year-end BONUS. Advancement opportunities. Referral BONUS program - Once hired, refer a friend for an opportunity to earn a bonus! Employee FIRST work environment. We have been voted a Philadelphia top workplace for 16 consecutive years. Time and a half for overtime! Additional Benefits Medical, Prescription, Vision, and Dental. Paid time off. Holiday pay. 401(k) with a company match - Traditional and Roth options. FREE financial advisor. FREE $50,000 term life and AD&D insurances. Flexible Savings Accounts. Suite at Wells Fargo Center for Flyers games, Sixers games, and concerts. Company sponsored events - see our company's career page for details (************** About MSS MSS, Inc. is a family-owned business that has delivered personalized moving-related services to the relocation marketplace since 1978. With centralized operations in Montgomeryville, PA, MSS comprises three distinct divisions: Relocation Support Services, Precision Packaging and Crating Services, and Pure Install Solutions. MSS Relocation: Partners with moving companies to provide crating and technical services to household items like appliances, TVs, complex furniture, and exercise equipment for safe transit and restored comfort to those relocating. Pure Install: Delivers customizable assembly, installation, repair, and maintenance services for healthcare, hospitality, retail, commercial, and residential needs. Precision Packaging and Crating: Offers crating and packaging solutions to a wide variety of industries for safe transportation of items like machinery, artifacts, helicopters, medical equipment, and movie props. MSS is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, marital status, genetic information or any other legally recognized protected basis. MSS is not offering visa sponsorship for this position. Additionally, a background check is required.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Dispatch Manager - REMOTE. In this role, you will oversee the Dispatch Coordinators, ensuring effective staffing and scheduling for optimal performance. Your leadership will be vital in developing policies, analyzing dispatch trends, and fostering relationships within the healthcare community. The position allows flexibility as it can be performed remotely with supervisory approval. This opportunity is ideal for a professional with extensive experience in behavioral health and management.Accountabilities Coordinate staffing and scheduling for the dispatch unit. Monitor staff performance through dashboards. Develop and approve policies and procedures. Prepare monthly and quarterly reports. Provide training and support for Dispatch Coordinators. Manage incoming telephone communication effectively. Utilize dispatch systems to deploy staff efficiently. Track service utilization and manage client care accordingly. Conduct client satisfaction surveys to gauge service effectiveness. Requirements Bachelor's Degree in Human Services, Social Services, Nursing, Public Health, or related field. Five years of post-degree professional experience in behavioral healthcare. Management, administrative, or supervisory experience is essential. Knowledge of Michigan Mental Health Code and DWIHN policies. Familiarity with medical and insurance terminology. Strong supervisory and leadership skills. Excellent organizational and time management abilities. Proficient communication skills, both oral and written. Ability to work effectively with diverse populations. Critical thinking and decision-making skills. Benefits Flexible remote working arrangements. Opportunity to lead a dedicated team. Engagement in a dynamic and impactful environment. Professional development and training support. Participation in quality improvement activities. Comprehensive benefits package. Equal opportunity employer. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an organized, detail-oriented and customer service oriented inpatient utilization management (UM) coordinator to join the remote UM team. As an inpatient UM coordinator, you will assist with managing census and admissions, retrieve medical records, and discharge planning while working with the case management (CM) supervisor, manager, and director of healthcare services. If you are hungry to learn and grow, want to be part of a growing organization, and make a positive impact in the lives of seniors - we're looking for you! Schedule: Monday - Friday, 8am - 5pm Pacific Time (Required) GENERAL DUTIES / RESPONSIBILITIES: Assist team with daily census by entering face sheets for hospitals and skilled nursing facilities (SNF). Obtain medical records from hospitals and SNF's. Attach medical records to authorizations. Enter referral requests / authorizations in system using ICD 10 and CPT coding. Monitor fax folders. Complete and document tasks as assigned by nurse. Maintain documentation on facilities contacted. Assist with maintaining and updating member's records. Assist with mailing or faxing correspondence to facilities, related to, as needed. Request medical records from facilities, etc., related to members activities, as needed. Attend case management presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Meet specific deadlines and respond to various workloads by assigning task priorities according to department policies, standards and needs. Maintain confidentiality of information between and among health care professionals. Be a positive team player. Job Requirements: Experience: Required: Inpatient concurrent review experience Experience with census and admission management Experience in discharge planning Experience entering referrals and prior authorizations. Experience with Medicare Advantage Experience with hospital and / or facilities backend admissions Knowledge of medical terminology Knowledge of ICD10 and CPT codes Knowledge of Medicare, HMO, MMO, managed care plans Computer proficient Preferred: Medical assistant experience preferred Knowledge working in Access Express / Portal, Epic preferred. Education: Required: High school diploma or general education degree (GED) or (4) years' additional experience in lieu of education. Preferred: Medical Terminology Certificate preferred. Training: Required: Preferred: Specialized Skills: Required: Proficient in Microsoft Office (Outlook, Excel, Word) Able to type minimum 50 words-per-minute (WPM). Organized and detail oriented. File systematically. Good interpersonal skills. Strong written, verbal, and telephonic communication skills Able to read, write, and speak English fluently. Preferred: Licensure: Required: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. 2. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 3. The employee frequently lifts and / or moves up to 10 pounds. 4. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

**About M.C. Dean** M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. **Why Join Us?** Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Responsibilities **Essential Responsibilities and Activities Include but are Not Limited to:** + Booking and managing field technician break-fix call outs in their assigned region(s). Ensuring all prerequisites are in place before allocating TOC SysAdmin support. + Performs all post-call out activities including completing reports and responding to invoices. + Triages and edits task, queues and other TOC engagement channels to ensure only fully qualified tasks reach TOC SysAdmins. + Monitoring TOC task queues to identify emerging trends. + Works with the internal Metrics team to identify and substantiate observed results of executed initiatives. + Contributes to standardisation of TOC Coordination function globally. + Provides TOC phone coverage. **Basic Qualifications:** + Must have a general awareness of Building Management and Security applications in one or more of the following: Access Control, Video/CCTV, HVAC or Energy Efficiency. **Preferred Experience:** + 1 or more years of experience coordinating TOC / Support Team / Break-fix works. + Solid competence with work order/task management systems. **Communication Skills:** + Strong oral, technical writing, and presentation skills + Ability to build productive relationships with team members, clients and other network/system stakeholders. **Behavioural Skills:** + Must be able to balance high quality standards with schedule pressures and a demanding environment. + Must be a resourceful self-starter, flexible, proactive, solution-oriented and customer-oriented. **Work Schedule:** + Required time in the office 3 days/week. 2 days WFH remote available. + Subject to change given demands of the client. + Some offset work hours to support teams outside of region. + Some international travel requirements ( Qualifications **Education and Relevant Experience:** + High School Diploma or a GED and 6 + Years of Relevant Experience or + Associates Degree and 4+ Years of Relevant Experience or Bachelor's Degree with 0+ years of experience. **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support is required. + Must be able to obtain vendor Professional Certification. + Experience administering LENEL systems is desired. + Experience in badge office operations is desired. + Strong Oral and written communication skills are essential. + Demonstrated background working with multidisciplinary teams. + Demonstrated time management and organization skills to meet deadlines and quality objectives. **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person. Pay Range USD $83,120.00 - USD $124,680.00 /Yr.

Apply Description We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will possess strong communication and organization skills, enabling them to thrive in a fast-paced environment. This role requires effective problem-solving abilities and the capacity to multitask while maintaining a high level of service. Key Responsibilities Deliver clear instructions and relay information efficiently in a dynamic setting. Maintain accurate records of schedules, routes, completed work orders and inventory records. Gather information from callers to prioritize calls based on urgency and relevance. Utilize decision-making and critical thinking skills to manage call prioritization effectively. Address and resolve problems and service requests from supervisors and customers, including data entry tasks. Operate various computer systems, including databases, email, and scheduling software. Remain stationary throughout the shift while managing communications via telephone and text. All other duties as assigned by supervisor. Skills and Qualifications High School Diploma or GED Excellent communication skills, both verbal and written including the ability to use telephones, text message and email to contact employees Strong clerical and organizational abilities Proven problem-solving and decision-making skills Proficient in computer usage, including scheduling and database software Capacity to remain focused and attentive during extended periods of stationary work

Customs Clearance Coordinator (Remote) Department: U.S. Operations Reports To: Release Supervisor (US) Schedule: Full-time, Monday to Friday . Lumber Release - 9:00am - 5:30pm PST Highway Release - 4:00pm - 12:30pm PST Highway Release - 3:00pm - 11:30pm PST Compensation: $45,000 - $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognising evening or overnight hours worked. Position Summary The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service. This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service. About A & A Customs Brokers For more than 40 years, A & A has specialised in customs brokerage and international trade-but we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach. Certified as a Great Place to Work by our employees Remote-first culture, giving you the flexibility to work from anywhere Competitive compensation and comprehensive benefits, including medical, dental, vision, and 401k Unique perks like our Honeymoon Hi-5 paid leave, tuition reimbursement, and extra paid time-off programs Investment in your career growth with training and certification support, including: $2,000 bonus for completing your CCS designation $2,000 bonus for successfully completing the LCB exam and earning your license Our culture is values-driven-we collaborate, innovate, and celebrate wins as a team. At A & A, we believe client service starts with supporting and empowering our people. Key Responsibilities Review documentation and prepare customs release entries for processing Communicate with clients to clear shipments, provide updates, and resolve paperwork issues or customs holds Assign correct tariff classifications (HTSUS) Ensure shipments are released, classified, and billed accurately and in a timely manner Handle general inquiries professionally via phone, email, or internal channels Maintain knowledge of all ports across the U.S. and Canada Ensure compliance with U.S. Customs regulations when completing import documents Support other operational tasks as required Qualifications Required: Previous customs entry release experience Experience processing entries across multiple modes (highway, rail, air, ocean) Strong accuracy and ability to handle large volumes of work under deadlines Ability to work independently during evening shifts Strong customer service and communication skills Preferred: Experience with Softwood Lumber Entries CCS designation or Licensed Customs Broker (LCB) certification Experience working with Partner Government Agencies (e.g., FDA, USDA) Additional Information To learn more about us, visit: ************ See what our team says: Glassdoor Reviews #ServeWithEnthusiasm #MakeItHappen #PlayAsATeam #LearnAndGrow A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.

Work Arrangement: Flexible, Independent Role About the Role We are seeking a Work From Home Trip Coordinator to support clients with trip planning and coordination in a fully remote environment. This role is a strong fit for individuals looking for flexible, structured work, including stay-at-home parents, caregivers, or professionals exploring a new career direction. No prior travel industry experience is required. Comprehensive training, tools, and ongoing support are provided. Key Responsibilities Communicate with clients to understand trip needs and preferences Research and coordinate travel-related details Manage trip logistics from planning through departure Maintain clear, professional communication throughout the process Follow established workflows and systems designed for remote work Deliver a consistent, client-focused experience Qualifications Strong organizational and communication skills High attention to detail and reliability Ability to work independently in a remote setting Comfortable using online tools and systems Background in customer service, hospitality, scheduling, or administrative support is helpful but not required Training & Support Structured onboarding and role-specific training Access to established tools and documented processes Ongoing guidance and team collaboration Why Consider This Role Fully remote position Flexible scheduling Opportunity to develop planning, coordination, and client service skills Supportive and structured work environment

Title: PAR Dispatch Manager Reports to: PAR Administrator Reporting to the Director of PIHP Crisis Services and the PAR Services Administrator, the PAR Dispatch Manager provides oversight and guidance to service delivery provided by the DWIHN PAR Dispatch Coordinators and PAR Dispatch process. The PAR Dispatch Manager is responsible for day-to-day activities of the DWIHN PAR Dispatch Coordinators, ensuring all expectations are met both in process/procedure, and in reporting. The PAR Dispatch Manager is responsible for monitoring outcomes, reporting measures, capturing existing data and analyzing the data for program effectiveness, and is responsible for training new hires as well as the provider network in services provided by the PIHP Crisis Services Department PAR Dispatch team. The PAR Dispatch Manager will be responsible for assisting with creation and development of policies/procedures, maintain clear and concise reporting methods, and is responsible for assessing areas of need within the process and procedures for the PIHP Crisis Services Department PAR Dispatch team. PAR DISPATCH MANAGER JOB RESPONSIBILITIES: • Assists in the creation and execution of training and onboarding PAR Dispatch Coordinators. • Direct Supervision of PAR Dispatch Coordinators. • Manages PAR Dispatch Module, team creation, and ensures communications in Microsoft Teams Chat for effective dispatch of PAR teams. • Conducts daily inpatient bed census, coordinates and completes inpatient bed searches, and inputs authorizations for higher levels of care. • On-Call rotation for weekends and holidays as needed. • Ensures the process and procedure is followed daily and is amenable to all issues or concerns related to the dispatch of PAR Clinicians to complete PAR assessments. • Accurately and thoroughly understands and ensures the member eligibility and County of Financial Responsibility determinations processes and procedures are followed daily. • Communicates with the PAR Dispatch Coordinators daily to support and facilitate accurate requests for services and PAR dispatches in the community. • Is available at all times during shift to address any concerns from community stakeholders and partners to aid in timely and accurate dispatch of PAR Clinicians. • Develops and analyzes current processes and procedures to engage in continuous quality improvement. • Monitors Genesys to analyze and identify areas of opportunity and improvement within current processes. • Completes regular monitoring of Genesys queue for PAR Dispatch Coordinator performance and develops reports and performance improvement plans. • Ensures all PAR Dispatch Coordinators are adhering to ADP process and procedure as well as DWIHN attendance policies. • Collaborates with the PAR Services Manager, PAR Administrator and/or Director of PIHP Crisis Services to address team disciplinary concerns. • Actively engages in ongoing communication during shifts utilizing various communication platforms to ensure communication among PAR Dispatch Coordinators during each shift. • Ensures accurate and timely warm handoffs take place between shifts. • Maintains and leverages ongoing community relationships on behalf of DWIHN and the members served. • Answers incoming telephone calls when necessary. • Provides coordination between hospital social workers and PAR screeners. • Monthly team and shift meetings as necessary. • Scheduling PAR Dispatch Coordinators. • Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) • Knowledge of DWIHN policies, procedures, and practices. • Knowledge of Genesys systems • Knowledge of the DWIHN provider network and community resources. • Knowledge of the Michigan Mental Health Code. • Knowledge of behavioral health and mental health principles and practices. • Knowledge of the Michigan Medicaid Provider Manual. • Knowledge of MWHIN. • Knowledge of compliance standards. • Knowledge of call screening techniques and phone etiquette. • Knowledge of policies and procedures for receiving and processing emergency calls. • Knowledge of customer service principles and practices. • Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. • Knowledge of emergency and general dispatch procedures and practices. • Knowledge of medical and insurance terminology • Assessment skills. • Evaluation skills. • Decision Making skills. • Interpersonal skills. • Customer Service skills. • Communication skills. • Active Listening skills. • Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). • Teamwork Skills. • Ability to communicate orally. • Ability to communicate in writing. • Ability to work effectively with others. • Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. • Judgement/Reasoning ability. PREFERRED QUALIFICATIONS: REQUIRED EDUCATION: • A High School diploma, GED, or its equivalent. REQUIRED EXPERIENCE: • Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting. AND • Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience. REQUIRED LICENSE(S). • A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS: • Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. NOTE: The DWIHN Dispatch Center is a 24/7 operation. Employees in the Dispatch Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job DescriptionDescription: is required to be in-office in Marietta, GA. No remote opportunities are available. Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. We are seeking a Overnight, Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit. We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day. Responsibilities: Monitor premises to prevent theft, violence, or infractions of rules Thoroughly examine alarms from sites to verify threats Warn violators of premise rules and regulations Request emergency personnel for high risk situations Requirements: High school diploma or equivalent Fluent in the english language Authorized to work in the United States Available for evening and overnight shifts Accepted candidates will be required to complete an online survey as well as drug and background checks Experience: Call Center Customer Service or Support: 1 year (Preferred) Security or Loss Prevention: 1 year (Preferred) Security guard license (Preferred) Compensation + Benefits: Full-time Health insurance Dental insurance Vision insurance Paid time off Requirements: Qualifications: Previous experience in security, law enforcement, or other related fields, preferred Familiarity with security equipment and surveillance technology Ability to handle overnight work requirements Strong attention to detail Full use of neck, arms, back, eyes, etc. to view multiple screens at once and pivot to each quickly Ability to sit stationary for extended periods of time with minimal breaks Ability to type efficiently, quickly and effectively

Roadside Assistance Dispatch Support Calls Call Center Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company’s customers, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss. WHAT TO EXPECT: What’s Needed to Provide Customer Support for this Client \- Assisting callers with roadside assistance requests \- Determining offerings customers are missing \- Making upgrade and add\-on service recommendations \- Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC) \- Coding sales accurately and completely ​ WHAT IT TAKES TO SUCCEED: ​ Must\-Have Qualities and Capabilities \- Familiarity with company processes and policies \- Clear, confident and professional communication skills to build trust and rapport \- Understanding of “client call flow” \- Quick\-thinking management of client needs \- Assertiveness to promote additional products and services \- Empathy and a sincere desire to assist and prioritize the customer \- Tenacity to understand and deliver on customers’ needs EDUCATION NECESSARY: ​ No degrees necessary \- great work from home opportunity for anyone who is ready to start a business and be their own boss. ​ WHAT YOU'LL BE DOING: ​ Providing great inbound customer service calls. ​ WHAT YOU NEED TO GET STARTED: ​ \- Apply \- A Computer \- High Speed wired Internet (No WiFi) \- Phone with headset \- Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business\-to\-business relationship with Parkes & Co.. RequirementsBackground Screening • Have no felonies or fraudulent behaviors. PC Requirements • A desktop\/tower computer with a separate monitor is recommended. • Dual boot machines, Netbooks, and Tablets are prohibited from use. • All\-in\-One computers are not currently compatible with any client programs. CPU Speed Dual\-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better Atom, Celeron, Pentium and Opteron processors are notpermitted Hard Drive 20 GB or more of available space 60 GB or more of total space Memory 4 GB of RAM or better Operating System Windows 7 or Windows 10 Windows 8\/8.1 not supported by some clients Standard Connection and Speed Hard\-wired connection (no wireless) Minimum 10 mbps download \/ Minimum 3 mbps upload Maximum Latency Threshold 120 milliseconds (ms) Monitor Recommendations 1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p) Dual monitors may be required on some client programs Mac Requirements • Macs must have an Ethernet port • MacBook Air and Mac USB\-C ports will not be supported • Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet\/Phone Service Providers REQUIRED ACCESSORIES USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: • Plantronics PLNAUDIO478 USB • Logitech USB H570e • Jabra UC VOICE 150 Hard\-wired Telephone and headset (required for Production\/Servicing) Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8\/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard\-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard\-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary – please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. • Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long\- distance service plans are recommended and available from most carriers to avoid per\-minute charges. • A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. 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Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description SmartRecruiters is expanding our proposal organization and seeking a Proposal Coordinator that has a track record of being a key contributor to winning new and large complex opportunities. Our team works collaboratively with Account Executives, Solutions Consultants, and our product team to strategize and develop compelling proposals for some of the worlds' top brands. As Proposal Coordinator, you will have an excellent opportunity to develop a great depth of knowledge of a region and practice area and help develop strategies to position the firm for success. The Proposal Coordinator also supports the end-to-end process for delivering large, complex or multiple proposals ensuring accurate and timely submission. What you'll deliver: Lead the end-to-end process for developing large, complex or multiple proposals ensuring accurate and timely submission. Develop and write detailed RFPs that pertain to composite performance, organizational information, assets under management, and/or product-specific data. Maintain a clear understanding of current product capabilities and value statements that can be incorporated into proposals. Collaborate with Sales and Pre-Sales field teams in an ongoing effort to enhance responses based on team learnings. Responsible for the maintenance and enhancement of RFP templates and creation of document library and FAQs Create and manage the internal process to develop proposals, including obtaining key information from a variety of departments including executive, legal, and finance Manage internal document response timelines to meet all prospects' requirements Use information and knowledge gathered to enhance sales training, sales collateral, and interdepartmental knowledge Interface with customer representatives during fact-finding and proposal pricing justifications. Coordinate strategy, approach, and deliverables with bid/capture team. Prepare and present oral and written reports Qualifications We're open to candidates with differing backgrounds, you could already be a seasoned RFP/Bid professional or you might be a Recruiter or Recruitment Admin looking to get into the TA Technology world. More important than your background is that you possess the following: Excellent organisational skills Stellar written communication, you'll be crafting tender-winning responses so this is key Ability to set priorities for others and drive progress toward a shared goal with a diverse group of stakeholders Ability to understand and absorb technical concepts A growth mindset and desire to look for improvements in processes and systems Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.