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Field installation technician vs field service technician

The differences between field installation technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field installation technician, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $40,685 average annual salary of a field installation technician.

The top three skills for a field installation technician include customer service, customer satisfaction and ladders. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Field installation technician vs field service technician overview

Field Installation TechnicianField Service Technician
Yearly salary$40,685$54,339
Hourly rate$19.56$26.12
Growth rate9%8%
Number of jobs92,922167,298
Job satisfaction--
Most common degreeAssociate Degree, 37%Associate Degree, 40%
Average age3844
Years of experience212

What does a field installation technician do?

A field installation technician specializes in installing and maintaining equipment and machinery in various areas. Their responsibilities typically include communicating with clients to identify their needs and preferences, understanding blueprints and schematics, diagnosing and troubleshooting issues, maintaining records, and performing repairs when necessary. They may also provide operational advice to clients, perform maintenance checks, and produce progress reports for managers. Moreover, a field installation technician provides technical support, all while adhering to the company's policies and regulations.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Field installation technician vs field service technician salary

Field installation technicians and field service technicians have different pay scales, as shown below.

Field Installation TechnicianField Service Technician
Average salary$40,685$54,339
Salary rangeBetween $30,000 And $53,000Between $35,000 And $82,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Google
Best paying industry-Finance

Differences between field installation technician and field service technician education

There are a few differences between a field installation technician and a field service technician in terms of educational background:

Field Installation TechnicianField Service Technician
Most common degreeAssociate Degree, 37%Associate Degree, 40%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern University-

Field installation technician vs field service technician demographics

Here are the differences between field installation technicians' and field service technicians' demographics:

Field Installation TechnicianField Service Technician
Average age3844
Gender ratioMale, 95.9% Female, 4.1%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%1%

Differences between field installation technician and field service technician duties and responsibilities

Field installation technician example responsibilities.

  • Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
  • Connect Cisco routers, switches, rack mount, and T1 connection.
  • Configure and support a variety of switches and routers including Cisco 2600 and 1700 routers.
  • Used various types of electrical and hand tools, meters, ladders, harnesses and other miscellaneous equipment.
  • Utilize GPS software to initialize the cell site.
  • Install and repair HVAC systems, as well as maintaining them.
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Field installation technician vs field service technician skills

Common field installation technician skills
  • Customer Service, 19%
  • Customer Satisfaction, 11%
  • Ladders, 8%
  • RF, 7%
  • PC, 6%
  • Hand Tools, 5%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

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