Food and beverage server vs lead server

Differences between food and beverage server and lead server duties and responsibilities

Food and beverage server example responsibilities.

• Implement training of (service techniques, up-selling, food preparation, wine selections and excellent customer service).
• Perform bartending and hosting duties as well as set-up for group events.
• Advise on menu selection, accurately enter orders, settle checks using POS and ensure guests' experience.
• Perform all duties of hotel food and beverage including: event management, serving, bartending, etc.
• Enhance customer experience through spirits, wine knowledge, and recommendations; resulting in increase customer check average and bar sales.
• Provide recommendations on what might be best for each guest base off of dietary restrictions, allergies, and health concerns.
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Lead server example responsibilities.

• Establish payroll policies and manage multiple areas of restaurant operations.
• Manage technical support, business analysis, project management, application development and support, training, and facilitation.
• Provide leadership to crew and shift managers guaranteeing great quality, customer service and cleanliness according to the public health code.
• Train new employees on police, procedures, and micros system.
• Take orders from customers, input orders into micros, and obtain payment and provide change.
• Execute bartending duties and prepare service bar drinks (wine tasting flights, glass pours, cocktails, etc . )
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