Food and beverage server vs server and hostess

Differences between food and beverage server and server and hostess duties and responsibilities

Food and beverage server example responsibilities.

• Implement training of (service techniques, up-selling, food preparation, wine selections and excellent customer service).
• Perform bartending and hosting duties as well as set-up for group events.
• Advise on menu selection, accurately enter orders, settle checks using POS and ensure guests' experience.
• Perform all duties of hotel food and beverage including: event management, serving, bartending, etc.
• Enhance customer experience through spirits, wine knowledge, and recommendations; resulting in increase customer check average and bar sales.
• Provide recommendations on what might be best for each guest base off of dietary restrictions, allergies, and health concerns.
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Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.