Food order expediter vs lead crew member

Differences between food order expediter and lead crew member duties and responsibilities

Food order expediter example responsibilities.

• Manage expediter window paying close attention to garnishes and presentation.
• Note allergies and special accommodations on receipts to ensure customer safety and satisfaction.
• Memorize and apply IHOP terminology, abbreviations, and methodologies.
• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Prepare personalized smoothies and meals for customers

Lead crew member example responsibilities.

• Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
• Demonstrate exceptional leadership and customer service skills while gaining solid understanding of retail operations and thorough knowledge of product line.
• Maintain all database and POS systems to ensure they are up-to date.
• Operate and maintain cooking equipment such as grills, deep fryers and griddles.
• Maintain all databases, and POS systems, ensuring that they are up- to-date.
• Used steamers and grills to prepare meals, as well as fryers and ovens.
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