Headwaiter vs shift leader and server

Differences between headwaiter and shift leader and server duties and responsibilities

Headwaiter example responsibilities.

• Provide leadership and training to waiting staff
• Develop an excellent team of servers through effective training and leadership.
• Commend for multitasking abilities: frequently ask to bartend, host, and track inventory.
• Develop ability to communicate to a variety of personalities of guests and employees while serving culinary indulgences
• Input orders into a computerize system in a timely fashion to ensure accuracy and punctuality.

Shift leader and server example responsibilities.

• Provide customers with a great dining experience while serving or bartending.
• Accommodate individual needs such as food allergies, drink preferences, and make suggestions.
• Coach server team in upselling techniques to maximize ticket totals / high service standards.
• Cater to their dining and bartending needs, while suggestively selling new items on the menu.
• Recognize for exceeding sales goals on a consistent basis by upselling, suggestively selling and cross-selling.
• Create delicious tasting food items and be responsible for knowing how to run the (POS) system.
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