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Health support specialist vs support staff

The differences between health support specialists and desk clerks supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a health support specialist, becoming a support staff takes usually requires 4-6 years. Additionally, a support staff has an average salary of $31,772, which is higher than the $31,552 average annual salary of a health support specialist.

The top three skills for a health support specialist include patients, social work and CPR. The most important skills for a support staff are customer service, developmental disabilities, and mental health.

Health support specialist vs support staff overview

Health Support SpecialistSupport Staff
Yearly salary$31,552$31,772
Hourly rate$15.17$15.28
Growth rate10%36%
Number of jobs152,897161,915
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 46%
Average age4247
Years of experience26

What does a health support specialist do?

Health Support Specialists are professionals who assist medical professionals in providing health care to improve or restore the mental or physical well-being of their patients. These specialists must create health plans for families while accompanying children with their appointments to receive the necessary health care that is mandated by the federal government. They are required to provide mental health support services by conducting community outreach programs with local vendors and organizations. Health Support Specialists must also conduct counseling sessions for adolescents about substance abuse.

What does a support staff do?

School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.

Health support specialist vs support staff salary

Health support specialists and desk clerks supervisors have different pay scales, as shown below.

Health Support SpecialistSupport Staff
Average salary$31,552$31,772
Salary rangeBetween $23,000 And $42,000Between $25,000 And $40,000
Highest paying CityOakland, CASeattle, WA
Highest paying stateCaliforniaNew York
Best paying companyMedtronicLakeland Electric
Best paying industryUtilitiesFinance

Differences between health support specialist and support staff education

There are a few differences between a health support specialist and a support staff in terms of educational background:

Health Support SpecialistSupport Staff
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 46%
Most common majorPsychologyBusiness
Most common collegeUniversity of PennsylvaniaDuke University

Health support specialist vs support staff demographics

Here are the differences between health support specialists' and desk clerks supervisors' demographics:

Health Support SpecialistSupport Staff
Average age4247
Gender ratioMale, 26.8% Female, 73.2%Male, 31.2% Female, 68.8%
Race ratioBlack or African American, 11.2% Unknown, 5.8% Hispanic or Latino, 14.7% Asian, 9.4% White, 58.3% American Indian and Alaska Native, 0.5%Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7%
LGBT Percentage11%8%

Differences between health support specialist and support staff duties and responsibilities

Health support specialist example responsibilities.

  • Prevent and manage aggressive behavior among clients and administer CPR in emergency interventions.
  • Word with individuals with autism.
  • Train clients on how to improve their ability to carry out ADL's.
  • Train in trauma inform practice, first aid CPR, and individual medication case management.
  • Consult with referral specialists on finding appropriate and timely community resources for patients.
  • Make treatment recommendations and work with interdisciplinary treatment teams to develop and schedule educational and treatment activities for patients.
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Support staff example responsibilities.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Provide companionship to the consumer.
  • Tutor students in various science courses, English and GED prep classes.
  • Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
  • Work with students at various levels of mathematics knowledge within the same teaching environment.
  • Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.
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Health support specialist vs support staff skills

Common health support specialist skills
  • Patients, 18%
  • Social Work, 15%
  • CPR, 14%
  • Mental Health, 9%
  • Substance Abuse, 4%
  • Persistent Mental Illness, 4%
Common support staff skills
  • Customer Service, 9%
  • Developmental Disabilities, 7%
  • Mental Health, 6%
  • Meal Preparation, 6%
  • Direct Care, 6%
  • Home Maintenance, 6%

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