Help desk analyst jobs in Eagle, ID - 98 jobs

RecorGroup' Intelligence team is on a mission to create simple solutions for our client's complex problems. We are seeking a person who wants to service CPGs into growth with the use of data insights and data storytelling. The Client Insights Analyst holds a pivotal role in ensuring exceptional support and a seamless experience for our clients. The Analyst focuses on building and maintaining strong client relationship and driving continuous improvement in service delivery, with a specialization in data storytelling and data mining. Responsibilities: Data Storytelling & Presentation: Transform complex data into compelling client narratives. Craft client-specific data stories aligned with unique needs and objectives. Communicate insights through strategic storytelling techniques. Design and develop data-driven presentations for client meetings, reviews, and proposals. Ensure presentations are clear, data-focused, and aligned with client objectives. Client Services & Communication: Serve as the main point of contact for top-tier clients, utilizing data storytelling to engage and retain clients. Anticipate future data needs and offer proactive, relevant data-driven solutions. Regularly engage with clients to assess data needs, address concerns, and provide data-driven support. Facilitate communication and collaboration between cross-department teams. Research and stay up to date on industry, customer, and category trends. Assist in gaining ongoing meetings with key customers for our clients. Skills and Qualifications: Strong analytical and problem-solving abilities. Creativity and innovation in data storytelling and presentations. Excellence in communication and presentation delivery. Deep understanding of client service principles. Proficiency in data analysis and visualization tools (Excel, Tableau, Power BI, etc.). Proactive, results-driven approach with continuous learning mindset. Educational Qualifications: Bachelor's degree in business, marketing, data science, or a related field. Certification in data visualization or related areas is a plus.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware. **Essential duties and responsibilities include the following.** Other duties may be assigned. Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare. Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes. Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware. Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting. Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT. Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application. Manage new application release implementation to include testing, documentation, communication, training, and implementation. Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes. Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency. Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors. **Qualifications/Experience:** High school diploma and/or GED Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience troubleshooting and supporting software systems/solutions Excellent communication (oral and written), interpersonal, organizational, and presentation skills. **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. TitleOne, a title and escrow company, is committed to making a difference for our team members and the communities in which we live. We enrich our team members' lives by providing a fun and energetic team environment while offering opportunities for growth and advancement. Our industry-leading, innovative and legendary service delivers confidence and peace of mind to real estate professionals and consumers throughout the Northwest. We are committed to impacting our communities through the giving of our time and financial resources. TitleOne is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran

The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware. Essential duties and responsibilities include the following. Other duties may be assigned. Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare. Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes. Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware. Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting. Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT. Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application. Manage new application release implementation to include testing, documentation, communication, training, and implementation. Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes. Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency. Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors. Qualifications/Experience: High school diploma and/or GED Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience troubleshooting and supporting software systems/solutions Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Description We are looking for an IT Administrative Coordinator to join our team in Meridian, Idaho. In this long-term contract role, you will play a critical part in managing administrative tasks and supporting hardware assembly processes. This position requires attention to detail and the ability to handle multiple responsibilities effectively. Responsibilities: - Organize and oversee administrative tasks to ensure smooth operations within the department. - Assemble computer monitors, laptops, docking stations, and other hardware components as needed. - Manage equipment inventory, including stock tracking and labeling. - Perform cleaning and recycling duties for electronic devices and peripherals. - Ensure proper labeling and documentation for all equipment. - Assist in the setup and configuration of multi-monitor and laptop hardware systems. - Coordinate with team members to maintain efficient workflows. - Monitor and report on equipment conditions and needs for replacements. - Collaborate with other departments to ensure seamless equipment transitions. Requirements - Proven experience in administrative coordination or assistance. - Familiarity with labeling processes and inventory management. - Hands-on expertise in assembling computer monitors, laptops, and docking stations. - Knowledge of multi-monitor setups and laptop hardware. - Ability to handle basic office and electronic equipment. - Strong organizational and time-management skills. - Attention to detail and accuracy in all tasks. - Commitment to maintaining a clean and organized workspace. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. Configuration of team member's equipment to connect to the Network/Internet. Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. Configure team member's software to connect to LAN and Internet application servers. Provide training to team members in the use of system and applications. General understanding of Microsoft OS and application operations related to company offered services. Identify and correct or advise, on operational issues in team member's computer systems. Perform creation of new accounts using company provided tools. Manage existing user accounts using company provided tools. Qualifications/Experience: Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience with hardware and software issues. General understanding of networking principals. Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

The Information Technology Services (ITS) department at NNU is seeking someone to provide legendary user support and customer service. The Systems Support Technician 2 leverages technology to serve NNU's students and employees. This position elevates the computing environment through the analysis and implementation of policies and patches. The Systems Support Technician 2 works closely with a team of staff to provide support. This position is a full-time, non-exempt position and will report to the IT Operations Manager. Essential Functions * Prioritizes, coordinates, delegates, and completes user support requests and trouble tickets. * Serves as a point of escalation for System Support Technician 1 and help desk. * Performs user account management and configuration. * Acts as liaison with departments to ascertain needs and recommended solutions. * Assists in scheduling and management of Student Technical Assistants * Develops and enhances campus computer images and processes for supported hardware. * Designs and implements workstation configurations and software settings. * Performs deployment and upgrade of workstation hardware and software as required. * Implements and automates new and existing software packages. * Manages and enforces system update policies (mac OS, iOS, Windows). * Assists in the development and implementation of IT policies, procedures, and best practices. * Builds, installs, and upgrades tools for campus computer labs. * Maintains asset management and assists with lifecycle procurement and disposal. * Troubleshoots with contracted team for installations and repairs. * Performs data cleanup and analysis for ITS systems. * Performs other duties as assigned. Requirements Minimum Qualifications * Associate's degree (in Information Technology) or equivalent combination of education, technical certifications, and experience in the following: * Three (3) years or more experience in Tier 2 help desk support. * Apple DEP, School/Business Manager, JAMF. * Microsoft 365 (Teams, SharePoint, Office), Microsoft Admin Center, Entra, and Active Directory. * Configuration Manager, PDQ Deploy/Inventory. * Print Server and Printer Networking * Enterprise Resource Planning and Student Information Systems. * Intermediate knowledge of networking environments and principles. * Basic scripting knowledge and skills. * Experience with Change Management Processes. * Strong written and verbal communication skills. * Intermediate knowledge of Audio Visual and Classroom Presentation systems. * Ability to lift up to 50 pounds with or without reasonable accommodation. Preferred Qualifications * Bachelor's Degree (in Information Technology) or equivalent education. * 4 - 5 years of relevant experience. * Relevant experience with the culture of higher education. Compensation Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development, and a retirement program. Application Process To be considered for this position, a complete application packet must be received.? Complete application packet will include the following: * Letter of interest * Application form * Resume * Statement of Faith * Two professional reference letters * Letter of reference from pastor or elder Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religion. (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support

*Employment Type:* Part time *Shift:* Day Shift *Description:* Performs procedures on patients of all ages, according to approved protocols, radiation safety, and established exam indicators. Maintains patient and procedure documentation. Maintains knowledge of equipment and instruments/supplies pertinent to high quality exams. Provides effective internal and external patient communication consistent with age and mental capacity. Some travel between sites expected. *SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:* 1. Enrolled in an ARRT acknowledged radiology program required. If, during the course of employment, colleague is no longer in the acknowledged radiology program, the colleague is required to notify their supervisor and/or HR. 2. Colleague must have and maintain an active Medical Imaging License issued by the Oregon Board of Medical Imaging (OBMI). Colleague must obtain and maintain an active Oregon license prior to providing any services in Oregon. 3. Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire unless currently certified in ACLS and/or PALS or as defined in the SAHS Certification Crosswalk. 4. Previous patient care experience in a hospital setting preferred. *ESSENTIAL FUNCTIONS:* 1. Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. 2. Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, and Geriatric as applicable). 3. Revenue Management: ensures the accuracy of documenting services and supplies provided to the patients. 4. Performs ordered procedures according to departmental protocols and procedures, ensuring that optimum exams are acquired in an efficient and timely manner. 5. Keeps accurate and updated documentation of medications on inventory and medications utilized. 6. Maintains required inventory of instruments and supplies used in performance of procedures. 7. Maintains ability to properly set up and execute sterile environment. 8. Radiology Technologists working in a SAMG outpatient clinical setting may be required to support staff by performing various clinical duties, as outlined in the SAMG Clinical Competency Manual, to ensure patients receive excellent care in a timely manner. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. * Configuration of team member's equipment to connect to the Network/Internet. * Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. * Configure team member's software to connect to LAN and Internet application servers. * Provide training to team members in the use of system and applications. * General understanding of Microsoft OS and application operations related to company offered services. * Identify and correct or advise, on operational issues in team member's computer systems. * Perform creation of new accounts using company provided tools. * Manage existing user accounts using company provided tools. Qualifications/Experience: * Able to work independently and efficiently to meet deadlines. * Able to promptly answer support related email, phone calls and other electronic communications. * Self motivated, detail-oriented and organized. * Experience with hardware and software issues. * General understanding of networking principals. * Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. * Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.

This Is Not an Offer of Employment Municipal Civil Service Commission 1 Larkin Center 2nd Floor Yonkers, N.Y. 10701 A Non-Refundable $40.00 Application Fee Is Required for Each Separately Numbered Examination for Which You Apply Continuous Examination Program for: Personal Computer Technician/Trainee APPOINTING AUTHORITY VACANCIES SALARY RANGE (per annum) Board of Education As they occur $41,438 - 53,421 City of Yonkers $49,738 - 90,579 Residency Requirement Waived DUTIES: This position will require an individual to assist with the installation, repair and operation of interconnected microcomputers and related equipment. After the successful completion of one (1) year as a permanent competitive Personal Computer Technician/Trainee, the incumbent is upgraded to Personal Computer Technician, without further examination, and is granted permanent status in that title. Direct supervision is received from Personal Computer Technician. Does related work as required. EXAMPLES: * Assist with the maintenance of office automation hardware and software. * Installs, configures and operates application software and hardware on workstations; * Assists in technical microcomputer troubleshooting problems and the repair and maintenance of equipment; * Delivers and assists with the installation of PC's and PC related hardware and software where needed. MINIMUM QUALIFICATIONS: Candidates must meet the following requirement on or before the date of the written test. OPEN-COMPETITIVE: Graduation from high school or possession of a High School Equivalency Diploma and one (1) High School course in computer science. RATED EVALUATION OF TRAINING AND EXPERIENCE: You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information. The information you provide about your experience will be rated against the following areas: * Network Administration * Microcomputer Repair

Your role as a Building Automation Installation Specialist II As a Building Automation Installation Specialist II, you will assemble, plan, route, install, and repair wiring and other electrical components and equipment necessary to install engineered control and security systems. You will also contribute to the desired safety and work culture of the organization. Electrical Wiring/Installation: Plan layout and installation of electrical wiring and equipment based on job specifications and local codes Connect wires to electrical components as needed for a complete and operational system. Test electrical systems or continuity of circuits in electrical wiring or equipment using testing devices, such as ohmmeters or voltmeters to ensure compatibility and safety of system. Use a variety of tools or equipment, such as power construction equipment, measuring devices, power tools, and testing equipment, such as ammeters. Place conduit, pipes, or tubing, inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes Work from ladders, scaffolds, or roofs to install, maintain, or repair electrical wiring or equipment Responsible for personal and team safety on jobs. May include pre-task planning and tool box talks. Assemble, install, test, or maintain electrical or electronic wiring or equipment using hand tools or power tools Documentation: May assist with preparing completed job as-built documentation. Completes and submits labor and expense reports and paperwork in a timely, complete and accurate manner. Material and Equipment: Maintains assigned equipment and literature If company vehicle is provided - maintains vehicle and inventory on vehicle necessary for efficient job completion. May monitor assigned jobs for changes in materials or equipment and notify supervisor. May provide job material requests to supervisor as they are needed. Project Planning: Examines project plans, specifications and submittal documentation then reviews with Project Manager to get a complete project understanding. Prepare sketches or follow blueprints to determine the location of wiring or equipment and to ensure conformance to building and safety codes Other: Maintains basic product knowledge, procedures and methods, and continuously learns more advanced product applications. Responsible for staying up to date on company installation standards, safety training and current building codes as they pertain to scope of work. Manages own backlog to ensure timely and accurate job completion. Keeps supervisor informed of job status and elevates problems as needed. Mentor and train Controls Installation Specialist I What we're looking for in you Associate's degree in electrical construction, technical, or related preferred. Or 2-4 years of equivalent experience. 2+ years of experience or training in the electrical field 2+ years of experience using testing equipment such as multi-meters and digital analyzers 2+ years of experience with Microsoft Office Your life at Harris As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you! From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country. Harris Benefits + Compensation Medical, dental, vision, and life insurance 401K with company match Vacation time, sick time, and paid holidays Paid Parental leave Sales Incentive Plan Visit our Careers Page for additional benefit details: ******************************************************************* Pay Range: $20.14 - $30.20 per hour The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. (************************************************** **_Duties And Responsibilities:_** + Building long-term relationships with the contractors within the assigned area of focus. + Following construction bidding to ensure all applicable projects are addressed utilizing the company tools (Dodge reports, Dashboards, SFDC, etc.) + Creating new market share by selling a broad range of products and services to new customers. + Utilizing approved marketing materials to demonstrate sales presentations and proposals to prospective customers; assuring that the customers understand the value proposition and positive advantages of Everon's products and services over those of the competition. + Following up with prospects and bids in a timely manner. + Independently establishing call plans and customer follow-up strategies and tactics; consistently applying time and territory management techniques. + Through in-house training, networking, and research, maintain an in-depth knowledge of Everon's complete line of products/services and customers' needs. + Conducting post installation follow-up by contacting the customers, ensuring commitments were met and affirming customer satisfaction once the customer has been in service. **_Work Environment:_** + The noise level in the work environment is usually moderate. + Normal office/field environment. + Must be able to work extended hours to support timelines, construction sites, and customers' facilities. + Must be able to work extended hours to support business requirements. **Qualifications - External** **_Minimum Qualifications (Education, Skills & Experience):_** + High School Diploma, Bachelor's degree, or equivalent, or three (3) to five (5) years of professional experience in high volume sales and a fast-paced environment. + A minimum of five (5) years of industry experience as a successful sales representative. + Must have consistently met or exceeded sales performance for the past three (3) to five (5) years. + Must demonstrate professional knowledge with an in depth understanding of all or most of the following systems: fire alarm/life-safety, intrusion alarm, access control, video surveillance, nurse-call, plus low voltage systems in general, installation, testing, inspection and maintenance. + Keen understanding of the construction contracting environment. + Strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in Everon Security Services. + Lead generation and organic pipeline, planning and forward-thinking skills. + Must have a technical aptitude and an understanding of drawings and codes. + Exceptional customer service, thoroughness and self-motivation. + Must be self-motivated and have a strong work ethic. + Must have strong negotiation skills and prospecting skills. + Must be proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook). + Excellent verbal, written and presentation skills with the ability to present to senior level executives within the customer organizations. + Must have a driver's license with an acceptable driving record. + Must be able to clear a drug screening. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English **_Physical Requirements:_** + While performing the duties of this job, the employee is occasionally required to stand, walk, sit; twist, use hands to handle, push, pull or feel, reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. + The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to approximately twenty-five (25) pounds. + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support. About the Company Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate over 180 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies. Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally, promoting development that leads to continued success. JOB SUMMARY As a highly visible, accessible, and dedicated member of our service team, the primary purpose of this position is to support the revenue cycle (RC) management team and field partners in the revenue cycle which includes billing, collecting, and recording revenue transactions in the home health, hospice and home care industries. DUTIES & RESPONSIBILITIES Support the accounts receivable functions under the supervision of the RC Systems Resource Lead. Enhance the agencies' policies and procedures surrounding the revenue and accounts receivable cycles. Assist agencies in the development and use of accounting policies and procedures, and establish rapport in and between departments so that each can realize the importance of accurate reporting procedures. Monitor internal controls to ensure compliance with established procedures related to revenue and accounts receivable. Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans. Provide expert knowledge on software systems used in home health, hospice, and home care lines of business. Ability to train staff in software systems and processes. Develop and utilize software reports for AR metrics and trends. Monitor the workflow process within the system and alert appropriate organizational Resources. Manage time equally between service center projects and field support. Utilizes ticketing software by routing and troubleshooting claims and EMR issues. Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts. Assist in maintaining payor portals and access to clearinghouses. Staff Development: Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the home health, home care, and hospice fields, as well as to maintain a professional status. Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment. Maintain and demonstrate company culture and values. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) 2 + years of accounts receivable experience in Home Health, Home Care, and Hospice lines of business. Experience assisting, training, and supporting business office managers at multiple sites is a plus. Experience in the following platforms preferred: Homecare Homebase, QuickBooks, and Waystar. Experience in the following platforms is a plus: Wellsky (ClearCare), EZ Claim, HomeTrack, CareVoyant, and/or Axis Care. Additional Information We are committed to providing a competitive Total Rewards Package that meets the needs of our employees. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars. Compensation: Based on experience. Type: Full Time Location: Remote, USA Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 About The Pennant Group We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.'s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional expertise at our independent operating subsidiaries, setting a new industry standard for quality home health, hospice, and senior living services. You can learn more about The Pennant Group at ******************** The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work. We are seeking an Applications Training & Support Specialist to join our Education team in Meridian. **What You Can Expect** + Learn clinical and non-clinical Epic EHR workflow to teach and support end users + Opportunity for career growth and promotion from within to higher ATSS levels + Collaborate cross-functionally to create engaging digital education content + Access to mentorship, training, and resources to develop your skills **Responsibilities** + Serves as an initial escalation point for review of system enhancement requests impacting a single application to validateappropriateness for escalation to build/governance review. + Serves as project/enhancement request facilitator for enhancement and build requests as they progress through to implementation (e.g., flowsheet changes, minor order changes, etc.). + Provides support by troubleshooting identified mSL and other single-application end user facing system issues. + Assists with root cause analysis and resolving problems through appropriate methodologies and communication with end-users and service line leaders. + In collaboration with end users and system leadership, through accurate training, comprehensive real-time support, and effective solution architecture, ATSSs create an optimal environment for enabling safe, effective, and efficient utilization of mSL and other health information technologies. + Supplements initial/on-going training and personalization for clinical and business applications for new and existing employees for any gaps in coverage. Provides supplemental support in performing competency assessments related to provider/clinician EMR use. + Monitors clinician efficiency datasets to recommend targeted and purposeful interventions. Deploys surveys and other trainingquality mechanisms to measure the effectiveness of training interventions. + Partners with colleagues on adjacent teams (e.g., informatics, CLaSS/Simulation, IHT, etc.) to provide support, develop content, and deliver high quality/fidelity training. + Ensures competency training of clinical and business end users continues beyond initial training, taking ownership over competency checklists for any applicable clinical and/or business application. + Leads the development and assists in analyzing existing and gathering requirements for training materials, serving as subjectmatter expert in validating training documents/curriculum requiring updating. + Ensures Epic training environment is maintained and up-to-date to support training needs through accurate configuration of the MST environment. + Optimizes single application, complex, clinical and business workflows through in-depth analyses of current state and a comprehensive understanding of system functionality. + Gathers requirements for potential changes. Manages portfolios of enhancements/requests to ensure appropriate levels of resources, prioritization and completion of requests. + Supports system project work through functioning as a subject matter expert, developing training references, and delivering the training for enhancements. + Tests/validates new build for single application enhancements/upgrades. Supplements system go-livesupport for new implementations and enhancements. + Responsible for developing and communicating system changes (e.g., upgrade announcements, individual enhancements, etc.) and downtimes to appropriate areas of the organization. + Participates in local and informatics governance as needed for decision making, content reviews, prioritization, and subject matter expertise. + Maintains local level subject matter expert program, empowering local leaders with knowledge and skills needed to workthrough basic issues and answer basic end user questions. + Responsible for mentoring and developing the technical and facilitation skills of lower level ATSS team members. + May function as an first-level supervisor or "lead". + Perform other duties and responsibilities as assigned **Qualifications** + Bachelors or experience in lieu of degree + One (1) year of experience **Preferred Qualifications** + Three (3) years' relevant experience + Teaching + Training + Clinical Applications Specialist + Strong technical acumen: + EHR or Epic Support + Curriculum Development + Instructional Design + Project Management + ServiceNow Experience + Training Module Development + E-Learning Tools + Facilitation Experience **What's in it for you** At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. *Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers. **Default: Location : City** _Meridian_ **Category** _Professional_ **Work Unit** _Nursing and Patient Care Svcs System Office_ **Position Type** _Full-Time_ **Work Schedule** _DAY_ **Requisition ID** _2025-107632_ **Default: Location : Location** _US-ID-Meridian_ **Work Location : Name** _3525 E Louise Dr, Meridian, Meadowlake Medical Plaza_

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for Paylocity client employee product users. In this role, you will receive, prioritize, document, and actively resolve client requests, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will administer both technical and non-technical support, building crucial relationships across departments to address client needs promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: * Administer Technical and Non-Technical Support: Provide comprehensive support to clients, addressing their technical and non-technical queries with efficiency and professionalism. * Interdepartmental Collaboration: Establish strong working relationships within and across departments to effectively prioritize client needs, communicate project status, and manage timing expectations. * Scope Determination: Analyze client requirements to determine the scope of their needs, ensuring a clear understanding of their objectives. * Problem Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions. * Data Gathering and Evaluation: Gather pertinent data, identify options, and recommend courses of action to achieve client objectives. * Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients, ensuring their needs are met to their satisfaction. Requirements: * High School Diploma or Equivalent * 1+ years demonstrated Client/Customer Service experience. * Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls. * Familiarity and comfort with web-based applications * Intermediate experience with Microsoft Office, especially Microsoft Excel. * Basic project management abilities specifically related to managing high volume client requests and solutions. * Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: * Bachelor's degree in related field * Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits concepts * Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ******************************* in a new tab