Dynamic PC Support Techician
Help desk analyst job in Idaho Falls, ID
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Analyst - Prog Support
Help desk analyst job in Idaho Falls, ID
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyHelp Desk Specialist
Help desk analyst job in Blackfoot, ID
We are looking for highly motivated IT professionals to join our ever growing team here at Bingham. You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented. We have multiple providers and specialties and provide services in several of our surrounding areas. If you are looking for a rewarding and fulfilling career and enjoy fast paced environments this will be a good fit for you. JOB REQUIREMENTS Minimum Education : Highschool diploma, CompTIA A+ Certification Preferred Minimum Work Experience : 2 years related Service Desk/Customer service work experience preferred. Required Skills, Knowledge, and Abilities : Proficient in office software applications (e.g., Microsoft Office Suite). Strong organizational skills with the ability to multitask and prioritize work effectively. Excellent phone etiquette and communication skills. Attention to detail and accuracy in data entry tasks. Ability to troubleshoot technical issues both individually and with end users. ESSENTIAL FUNCTIONS
Primary duties will include assisting the director in managing and maintaining organization's computers, mobile phones, and software. This will include maintaining Bingham Healthcare's technical inventories and addressing problem tickets. The successful candidate will have the ability to research and resolve issues for both hardware and software. This position also requires the ability to document steps taken and writing or updating run books for other technicians to use for future issues.
MENTAL AND EMOTIONAL REQUIREMENTS Handles Multiple Priorities. Independent discretion/decision making. Makes decisions under pressure.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Help desk analyst job in Idaho Falls, ID
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyIT Support Specialist
Help desk analyst job in Pocatello, ID
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Under the supervision and direction of the IT Director, the Applied Business Software Specialist is responsible for assisting with maintaining daily operations of various custom business systems.
Essential Duties and Responsibilities
· Provides Tier 1 and Tier 2 desktop business software support for users onsite and remote.
· Performs IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox management).
· Works with other departments and vendors on IT related projects.
· Assists in the customization and adaptation of existing programs to meet users' requirements.
· Completes other relevant duties as assigned.
Qualifications
· IT certification or IT degree or Associate's degree in Computer Science/Information Technology.
· 1 - 3 years of proven working experience in the IT industry.
· Strong communication skills and customer service orientation.
· Problem solving and root‐cause determination skills.
· Ability to work in a fast‐paced environment and manage numerous projects in a time‐sensitive manner.
· Working knowledge of Windows XP/7/8/10, Macintosh iOS, Android, Mozilla Thunderbird, and Microsoft Office.
· Working knowledge of Microsoft server administration, including but not limited to: Active Directory, File/Print, SQL,
Windows 2003/2008/2012/2016/2019.
· Must have a valid drivers' license.
· Must participate in a rotating on‐call schedule for after‐hours support of business processes.
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand/sit; talk/hear/listen. The employee is frequently required to walk; sit; use hands, arms, or legs to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described are representative of those an employee encounter while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions. The noise level in the work environment is usually mild to moderate.
Auto-ApplyIT Customer Support / Field Service Technician
Help desk analyst job in Idaho Falls, ID
Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule.
Duties and Responsibilities:
Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps.
Utilization of problem management database and help desk systems.
Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID.
Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment.
Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup.
Assist in the distribution of security patches and ensure proper and timely installation.
Required Qualifications:
Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience.
Must have at least a High School Diploma.
Strong communication skills, both written and verbal.
Must have technical experience with Microsoft Office products.
Experience troubleshooting hardware related issues.
Must maintain a high level of customer service relationship standards.
Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time.
Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge.
Desired Qualifications:
Active A+ certification.
Prior experience supporting government type operations office's computing environment in a Help Desk capacity.
Ability to obtain a DOE L or Q Security clearance.
Other Qualifications:
US Citizenship is required.
Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team.
The pay range for this position based on full-time employment is $55,000 - $65,000.
Auto-ApplyComputer Field Technician
Help desk analyst job in Idaho Falls, ID
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Cleared Computer Technician
Help desk analyst job in Idaho Falls, ID
Colossal Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Idaho Falls, ID. This individual must have an active DOE Q clearance or an active DOD Secret clearance at a minimum. This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Peripherals are primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. The Computer Technician will be a part of a team of 17 technicians sitting across multiple sites in support of our customer and will answer to a Project Manager onsite.
Essential Duties & Responsibilities
Provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations.
Provide remedial services as required to keep desktop devices in good working order.
Responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.
Create monthly inventory reports and replace components used from spare parts inventories and adjust inventories to support the performance level required.
Refresh approximately 25% of the total number of computers per site on an annual basis.
Swap out defective units in order to maintain continuity of operations.
Troubleshoot and repair desktop devices.
Work with the Project Manager to recommend upgrades of existing equipment and configurations as technology permits.
Knowledge of software installations and image generation (device imaging) procedures.
Interface with the end user to resolve desktop productivity suite issues.
Implement all OEM firmware/software updates on networked printers as directed by the customer.
Install images on desktop/peripheral equipment if requested.
Partake in the annual deployment of desktop PCs.
Other duties as assigned by the customer.
Requirements
Minimum of 1 year of technical experience working in a desktop support or helpdesk setting.
Ability to creatively solve challenging technology problems
Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.
Passion for customer service.
Strong communicator that can work without direct supervision or detailed direction.
Experience with using and managing Remedy ticketing systems.
Candidates must be able to work on-site at client sites in the surrounding geographical region.
Technical Certifications including but not limited to: A+, Net+, CCNA
Active DOE Q Clearance or DOD Secret Clearance required. Can hold up to TS/SCI.
Travel
Periodic travel to worksites in the same geographical region may be required as needed.
Position Type/Expected Hours of Work
This is a full-time position, Monday through Friday.
Job Type:
Full-time employee of Colossal Contracting, long-term contract.
Benefits Offered
Competitive base salary
Paid Time Off
Retention bonuses
Education/Certification reimbursement
100% Employer paid Health, Vision, Dental insurance for Employee
401k
Colossal Contracting, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 10 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family.
Check Us Out : ********************
Qualified candidates please send resumes to Joseph Gros at ************************
Easy ApplyIT Systems Administrator
Help desk analyst job in Idaho Falls, ID
Primary Purpose
We're looking for a proactive and technically skilled Systems/Server Administrator to support and maintain our server infrastructure, operating systems, and enterprise applications. This role can be scaled from entry-level (Tier 1) to strategic leadership (Lead), depending on experience and organizational needs. You'll play a key role in ensuring system reliability, performance, and security across our IT environment.
The Systems Admin III role is a technical leadership role working in the IT Infrastructure team, having advanced experience and education in managing different on-premises and cloud-based systems infrastructures. They are responsible for implementing and maintaining Business Continuity and Disaster Recovery preparations, as well as hardware lifecycle schedules for all server and storage systems in the company. Maintaining Active Directory and Group Policy standards and structures on premises and in Azure cloud is also critical to success in this role, along with documenting standards and procedures for the operations teams to follow to ensure consistent, secure, and stable success.
A Systems Admin III is integral to data security, stability and integrity. Being capable of identifying and resolving root cause issues, as well as providing analysis of incidents and methods to mitigate that weakness is required strengths for the position. The candidate will collaborate with other members of the Development and Operations teams to implement projects and changes and support the overall business goals. A qualified candidate will be proactive in identifying organizational needs both in the present as well as future needs and can develop and leading projects to meet those needs.
Essential Duties and Responsibilities
· Tier I
o Monitor system health and respond to basic alerts
o Perform routine maintenance tasks (patching, backups)
o Assist with user account provisioning and access control
o Document procedures and escalating complex issues
o Be primary escalation point for IT Operations on server infrastructure issues
· Tier II
o Configure and maintain Windows/Linux servers
o Manage Active Directory, DNS, DHCP, and file systems
o Support virtualization platforms (VMware, Hyper-V, HP VME)
o Troubleshoot performance issues and apply fixes
o Support cloud and hosted environments such as Azure, AWS, GCP
o Maintain Microsoft 365 environment.
· Tier III
o Design and implement server infrastructure solutions
o Lead system upgrades, migrations, and integrations
o Manage enterprise applications (Exchange, SQL Server, etc.)
o Implement and monitor security protocols and compliance
o Design and develop Azure and on-premises virtual and physical resources to support business needs.
o Configure, manage, and secure storage systems (Qumulo, HPE, Alletra).
o Provide support for IT Operations team for any tasks and work beyond their ability or access
o Coordinate with other IT Infrastructure and Operations teams
o Build KB articles and SOP for standardized support and escalation processes
· Lead
o Oversee infrastructure strategy and roadmap
o Mentor junior admins and manage team performance
o Coordinate cross-departmental IT initiatives
o Develop disaster recovery and business continuity plans
o Identify, present, organize and complete projects
o Identify and present technology solutions to support business operations now and in the future.
o Maintain and develop policies and procedures to support systems and business operations.
Other Duties and Responsibilities
· Other duties assigned as needed.
Required Qualifications
· All Tiers
o Understanding of network protocols, firewalls, VPNs
o Familiarity with DHCP, DNS, Group Policy
o Effective communication skills.
o Strong documentation skills.
o Initiative-taking and independent time management.
· Tier I
o Associate's degree in IT, Systems Administration or related field
§ Experience can be used in place of education
o 0-2 years' experience in systems administration
o Basic knowledge of Windows/Linux OS
o Familiarity with ticketing systems and IT documentation
· Tier II
o Bachelor's Degree in IT, Systems Administration or related field
§ Experience can be used in place of education
o 2-4 years' experience
o Hands-on experience with server configuration and maintenance
o Working knowledge of virtualization and storage systems
· Tier III
o Bachelor's Degree in IT, Systems Administration or related field
§ Experience can be used in place of education
o 4-7 years' experience
o Strong understanding of enterprise systems and security
o Experience with scripting (PowerShell, Bash) and automation
o Exposure to DevOps tools and the CI/CD pipeline
· Lead
o 7+ years' experience
o Proven leadership in systems architecture and team management
o Certifications: MCSE, RHCE, VMware VCP, or equivalent preferred
o Understanding of ITIL practices
Preferred Qualifications
· Tier I
o CompTIA Network+
o CompTIA Server+
· Tier II
o AZ-900
o CompTIA Security+
o CompTIA Cloud+
· Tier III
o AZ-104
o AZ-800
· Lead
o CAPM
o ITIL V4 Foundation
Scientific and Technical Information Specialist
Help desk analyst job in Idaho Falls, ID
Idaho National Laboratory is hiring a Scientific and Technical Information Specialist to work on our team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off.
You will oversee the collection, organization, and dissemination of scientific and technical information, ensuring accuracy, timeliness, and accessibility.
Responsibilities Include:
Provide primary support and responsibility for the daily operation and technical processes of Scientific and Technical Information Program (STIP) and associated applications.
Provide guidance and direction to programs for data management and storage process expectations and responsibilities.
Assist programs with classification and export compliance reviews to clear documents/records for public release.
Assist with installations of software, troubleshooting, and resolving issues for customers.
Develop user accounts and system access.
Coordinate activities for STIP system upgrades and system administration.
Identify process automation, user experience, and system improvements for STIP applications and processes.
Perform customer testing of improvements and enhancements to STIP systems and support Lab-wide STIP processes.
Provide software management and oversight for the review, training, implementation, documentation, and assessment of STIP systems.
Provide relevant STIP training to company, government, contractors, and other users.
Responsible for documenting issues and submitting service requests for software engineering support.
Provide guidance and recommendations to ensure customer needs and contractual requirements are met.
May develop customer training materials, guidance documents and required quality procedures to support program applications.
Other duties as assigned.
Minimum Requirements:
Bachelor's degree in applicable field. Relevant experience commensurate with level.
Preferred:
Relevant experience in data management, records management, document control systems.
National Archives Federal Records Management Certificate of Federal Records Management
ERA Access
Certified Archivist (CA
Job Information: The pay range for this position is Salary grade 410 ($46,392-$90,564). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.
Physical Requirements
While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, type on a keyboard, reach with hands and arms, and operate job related equipment. The employee must occasionally lift and/or move up to 35 pounds without assistance. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Benefits and Relocation
Medical, Dental, Vision, and Flexible Spending Accounts
401(k) with a 4.2% employer contribution and up to 4.8% match
Paid time off (personal leave)
Employee Education Program (tuition assistance)
Comprehensive Relocation Package
Benefit eligibility subject multiple factors, including employment status and position classification.
INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world's energy future and secure our nation's critical infrastructure.
INL Mission
Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.
INL Vision
Our vision is to change the world's energy future and secure our nation's critical infrastructure.
Selective Service Requirements
To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see ************
Equal Employment Opportunity
Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Other Information
When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.
INL does not accept resumes from third party vendors unsolicited.
Mid Level Service Desk Support(AF)
Help desk analyst job in Pocatello, ID
Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance.
Assist a Tier 1 Technician in solving technical and functional problems and investigate elevated issues by confirming the validity of the problem and seeking solutions to more complex problems or questions.
Work with system and business owners to escalate/discuss issues and understand new processes or functionality.
Create and publish knowledge management articles.
MID-LEVEL: Staff member has 5 to 10 years of experience. A mid-level labor category typically performs all functional duties independently. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring individuality and in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.
Top Secret Clearance is required.
Project Management Technician (Construction/Maintenance)
Help desk analyst job in Idaho Falls, ID
Do you possess a variety of technical skills and are you interested in helping people? Consider becoming U-Haul Company's newest Project Management Technician. In this role you will help to maintain U-Haul facilities to aid your colleagues in providing the highest standard of service to customers. In exchange, this rewarding position comes with excellent benefits
Project Management Technician Minimum Qualifications:
Experience performing and utilizing tools and equipment in any of the following areas: carpentry, metal framing, painting, masonry, electrical, HVAC, plumbing or landscaping
Respond promptly and efficiently to facility needs.
Collaborate on projects or work alone as needed.
Valid driver's license and a good driving record to operate a motor vehicle; adhere to all local vehicular regulations while driving
Work Environment:
The work requires observing necessary safety precautions while working around moving parts, machines for building and site maintenance. The use of protective clothing or gear such as masks, goggles, gloves or shields may be required.
Physical Demands:
The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul offers Project Management Technicians:
Full medical coverage, if eligible
Prescription plans, if eligible
Dental and vision plans
Registered Dietitian Program, if eligible
Gym Reimbursement Program
Weight Watchers, if eligible
Virtual doctor visits
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U-Haul University
Business-travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation and sick days, if eligible
Employee Stock Ownership Plan (ESOP)
401(k) savings plan
Life insurance
Critical illness/group accident coverage
24-hour physician available for kids
MetLaw Legal Program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels and more
LifeLock identity theft protection
Savvy consumer-wellness programs - from health-care tips to financial wellness
Dave Ramsey's SmartDollar Program
U-Haul Federal Credit Union membership
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyTransportation Revenue System Specialist
Help desk analyst job in Pocatello, ID
Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include:
-Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs
-Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation
-Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies
-Supporting client procurements of system solutions.
-Designing and overseeing testing and evaluation of revenue system solutions
-Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints
-Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations
-Managing tasks and projects, including scope, schedule, budget, and resource identification
-Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public
-Mentoring junior and mid-level staff in revenue collection systems
-Supporting business development efforts and proposals in areas related to the above
-Managing RUC and/or tolling projects
**Job Title:**
Transportation Revenue System Specialist
**Group:**
TSO
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
-Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems
-Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy
-Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems
-Fluency with financial analysis, including cost analysis of revenue collection systems
-Understanding of transportation technology and innovation trends
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$104,229
**Pay Range Maximum:**
$182,374
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
IT Retail Technician - Level II
Help desk analyst job in Idaho Falls, ID
Job Details G2G HQ - Idaho Falls, ID Full Time $48000.00 - $60000.00 Salary TelecommunicationsDescription
Provide second-level IT support for Good 2 Go retail technology and networking. This role ensures that store systems, internet, computers, point of sale (POS), network equipment and related cabling-are all functioning reliably to support daily operations for team members and customers.
As an IT Technician Level 2, you will…
Store Technology & Networking Support
Assist with new store technology setup, including back-office computers, routers, switches (Meraki), and other IT equipment.
Support configuration and installation of Verifone Commander systems.
Help ensure each store has stable and redundant internet connection.
Monitor store systems and escalate recurring or critical issues to Level 3 support.
Maintain back-office technology and help ensure proper equipment organization.
POS System & Payment Support
Troubleshoot POS terminals and payment devices to ensure consistent up time.
Support configuration of payment types (debit, credit, EBT, tap & pay) in coordination with senior IT staff.
Work with operations teams to make sure POS interfaces are easy to use.
Assist in implementing and maintaining loyalty program technology.
Escalate unresolved or complex POS issues to Level 3 support.
Fuel Technology Support
Provide Level 2 support for fuel dispenser connectivity to Verifone Commander.
Assist with troubleshooting fuel price connectivity issues in coordination with Level 3 support and the fuel team.
Monitor Veeder Root system inputs and escalate issues to Level 3 support or vendor support.
Other Responsibilities
Submit service tickets for all support incidents.
Support company network equipment, security cameras, and other IT systems as directed.
Follow and help maintain standard operating procedures for store technology and networking.
Provide hands-on support for new initiatives or technology rollouts.
Supervision of Others
This role does not directly supervise others but may assist vendors or contractors on-site.
Work Environment
Work will occur in an office setting and at retail store locations.
Physical Demands
Able to sit for extended periods of time.
Able to stand for moderate periods of time.
Able to move freely around work locations (internal and external).
Able to lift up to 25 lbs.
Able to move about office/store setting to complete responsibilities.
Frequent use of phones, computers, store, and office equipment.
Travel
Approximately 10% (primarily to store locations).
Qualifications
Knowledge, Skills, and Abilities
2+ years of IT support experience (Tier 1 or Tier 2).
Strong troubleshooting skills for Windows computers, networks, and POS systems.
Solid understanding of networking concepts (routers, switches, firewalls, VPN).
Experience supporting end users in person and remotely.
Ability to document processes and follow established procedures.
Excellent communication and customer service skills.
Ability to multitask and prioritize in a fast-paced environment.
Commitment to company values and ethical standards.
Preferred
3-5 years of IT support experience, with exposure to Tier 3 systems.
Experience with Verifone Commander, PDI, or convenience store technology.
Familiarity with MS Azure Active Directory, Microsoft Teams, and enterprise software support.
Previous retail IT support experience.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Transportation Support Specialist
Help desk analyst job in Idaho Falls, ID
Job Description
Eagle Eye Produce in an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, national origin, religion, gender, marital status, citizenship, military service membership, age or disability., or any other status protected under federal, state, or local law.
About Our Company:
Eagle Eye Produce is a premiere grower shipper with more than 30,000 acres under cultivation. We grow in multiple states in the United States as well as several locations in Mexico. Our focus is to provide our customers with a year-round supply of the products we grow. These items include; several Potato varieties including organics, Onions, Watermelon, and Nogales Vegetables (Tomatoes, Peppers, Squash, Cucumbers). Additionally, we own and operate several state-of-the-art production facilities across the United States. With Sales offices from New York to California, our team of experienced staff is dedicated to meeting our customer's needs.
Job Summary
Transport Support Specialist are responsible for finding the trucking companies that will physically move our freight. They build and develop carrier relationships and negotiate competitive carrier rates while maintaining company revenue and margin goals. Transport Support Specialist also ensure that freight is picked up, transported and delivered on time to meet and/or exceed our client's expectations. You will also oversee meetings with existing carriers as a customer service representative to ensure that we are communicating with them and maintaining strong working relationships.
General Responsibilities
Source and procure carrier services through negotiation on a spot or transactional basis while meeting individual, team, and company revenue margin goals
Prospect and cultivate new carrier leads to establish capacity
Contact new carriers to haul freight for our company
Ensure timely pickup and delivery of customer freight
Develop and maintain strong relationships with current and prospective carriers
Meet with existing carriers as follow-up with customer service
Other duties as assigned
Skills/Qualifications
Strong desire to learn and work in a fast-paced, energetic environment
Regular and consistent attendance
Driven and competitive nature with strong problem-solving abilities
Strong decision-making skills and the ability to work independently
Strong organizational skills
Outstanding communication and negotiation skills
Proficiency in using a Windows-based computer
Sales, negotiation or communication experience preferred
Logistics experience is a plus
Benefits/Compensation
Employer matched 401k up to 4% (100% vested)
Paid PTO
Paid Holidays
Competitive Wages
Health Insurance
Dental/Vision
Group Life and Disability Insurance - Company paid
Company Profit Sharing
Employee Tenure Bonus
Expected Hours of Work:
This position requires 40 hours per week, as needed, to meet the demands of the business and complete the responsibilities of this position.
Work Environment:
Duties and responsibilities are performed in an office.
This role routinely uses standard office equipment.
Physical Demands:
Prolonged periods of sitting at a desk and working on a computer
Ability to speak to and hear customers and/or other employees via phone or in person
Vocational Support Specialist (Job Coach)
Help desk analyst job in Pocatello, ID
Vocational Paraprofessional - Journeys DDA
As a Vocational Paraprofessional, you will play a crucial role in providing support, and assistance to individuals with developmental disabilities. You will work closely with individuals, their families, and employers in the community assisting these individuals to learn and accurately carry out job duties. You will help provide one-on-one training tailored to the needs and enhance the overall quality of life for those you serve. Your compassionate nature, patience, and understanding will be essential in building positive relationships and creating a supportive environment for individuals with developmental disabilities.
General Responsibilities
Perform individual instruction pertinent to participants job and goals they are working on
Deliver instruction to practice skills to work on individualized participant goals
Reinforce learned skills through individualized practice
Daily documentation of results of instructional tasks and summarize data
Analyze participant performance errors
Attend weekly training for a total of 12 hours annually, as well as completing any other training required for services provided
Meet with direct supervisor monthly for observations
Coordinate communication with parent/guardian with direct supervisor or scheduler
Turn in data sheets daily for time clock to be verified for payroll
Channel concerns, questions, and information to direct supervisor
Other duties and responsibilities specified by supervisor
Qualifications
High School Diploma or GED
18 years old or older
Pass a Criminal Background check
Have reliable transportation with current car insurance and driver's license
Expectations
No mileage or travel reimbursement
Become certified in First Aid and CPR on date of hire and maintain throughout entirety of employment
Maintain all required licenses and certifications
Attend a New-Hire Orientation within first month of hire
Maintain high standards of ethical conduct
There will be a 90-day probationary period where Journeys DDA has the right to terminate employment if employee is not meeting expectations and responsibilities
Note: This job description does not encompass all the activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may be subject to change at any time with or without notice.
9:00 AM - 1:00 PM
Monday - Friday
Data Center Technician II
Help desk analyst job in Pocatello, ID
Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications.
Responsibilities
Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment.
Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power.
Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components.
Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling.
Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state.
Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system.
Adhere to all data center safety rules and policy as well as installation standards.
Shall perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards.
Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.).
Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements.
Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications.
Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment.
Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance.
Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled.
Possess the ability to perform copper and fiber communications cable installations and terminations as well as utilize test equipment to certify the terminations are to manufacturer standards.
Provide timely problem resolution.
Continually transition knowledge to the Government staff through training and assistance on how to use the technology using industry best practices. Author step by step solutions for Tiers 1 and Tiers 2 for frequently asked questions and problem resolution references.
Qualifications
An associate degree or vocational degree in Information Technology Systems is preferred and a minimum of 3 years of of data center hardware and cable installation experience
U.S. Citizenship is required per Contract to obtain and maintain a Top Secret Clearance with SCI-CI Poly.
Active Top-Secret Clearance with SCI-CI Poly eligibility
Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942.
Knowlege of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF)
Current industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required.
Physical Demands of the Data Center Hardware Technician II position
The nature of the Hardware Engineer duties have physical demands such as pulling, cabling, lifting, kneeling, crawling, etc. As such, you shall:
Required to lift IT equipment during installation and removal along with installing communications cabling under a raised floor structure.
Able to lift to 50 pounds for short periods of time.
Use cable termination equipment, test equipment, power tools (Sawzall, drill, crimping tools, etc.) for the tasks as required for the position.
Use tools to include wrenches, screw drivers, and power tools.
Operate manual forklifts and data center rack lifts as required for the tasks for the position.
Wear safety gear (e.g., safety shoes, goggles, glasses, hearing protection) while performing tasks.
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2022.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
#LI-LL
Auto-ApplyYouth Support Specialist
Help desk analyst job in Rexburg, ID
Job DescriptionDescription:
Title: Youth Support Specialist
Purpose: Utilize your training, lived experience and experiential knowledge to mentor, guide and coach members as he/she works to achieve self-identified recovery and resiliency goals.
Qualifications:
Must be at least 18 years or older. It is preferred that the specialist be at least 21.
High School education
Has had lived experience with SED or SED co-occurring with substance use disorder as a youth (standalone SUD lived experience is not eligible).
Has been in recovery for a minimum of 1 year.
Has an active Peer Support Specialist certification.
Has completed the required Magellan Idaho Youth Support Endorsement training.
Department: Community Work
Supervised by: Team Leader/Program Director/Clinical Supervisor
Positions supervised: None
Location: Client home, designated office space and/or community locations
Requirements:
Job functions, responsibilities and authority:
Model recovery and share their stories of lived experience to connect and engage youth in the recovery process.
Youth Support is directed by the youth participating in services and aligns with the specific hopes, goals, strengths and needs of the youth.
Youth Support Specialists are trauma-informed and use a strength-based framework that emphasizes physical, psychological and emotional safety.
Support and educate the youth on navigating behavioral health systems.
Helps the youth to develop a network of support.
Empowers the youth to develop skills to improve their overall functioning and quality of life.
All services are provided in a manner that is strength-based, culturally competent and responsive to each member's individual psychosocial, developmental, and treatment care needs.
Collaborate with the youth and any other individual selected by the youth to create an individualized recovery plan that reflects the member's needs and preferences.
As a minimum, the YSS will collaborate with the member to formally review the recovery plan every 90 calendar days. However, revisions to the recovery plan will be make whenever there are significant changes in the member's condition, needs, or preferences.
Complete accurate progress notes documenting all YSS interventions.
Submit all progress notes, reviews and treatment plans from the previous week Sunday by midnight, along with timesheets and weekly hours forms. Note corrections are due Tuesday at noon. Reviews and recovery plans corrections are due Thursday at noon.
Allow new employees the opportunity to shadow you while providing direct service as a training tool.
Any other tasks as assigned
Attend weekly meetings as assigned
Comply with any supervision requirements as needed and outlined in Policies and Procedures.
Report accusations of abuse as outlined in Policies and Procedures #320.
Maintain all required documentation for employee file including any certificate requirements and a current enhanced background check
Salary Range:
$17/hr-$21/hr
Computer Field Technician
Help desk analyst job in Pocatello, ID
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Now Hiring IT and Telecom Field Technicians
Help desk analyst job in Pocatello, ID
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
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