Help desk analyst jobs in Lawrence, KS - 919 jobs

We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: * Medical and Prescription Drug with a Company Vision Program * Dental * A generous PTO program * Paid Parental Leave * Gym Reimbursement Program and Company Paid Wellness Coach * Online Virtual Care * Company Paid Life Insurance for Employee, Spouse, Children * Company Paid Long and Short-Term Disability * Company Paid Employee Assistance Program * Flexible Spending Account * Education/Tuition Reimbursement Program * 401(K) - Company Match 100% up to 4% * Bereavement Leave * Volunteer Time Off Program * Holiday Pay * Employee Water Program - Free Water * Referral Bonus * Daily Pay * Onsite wellness coaching and physical therapy Responsibilities include: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. * Handle Tier 1 helpdesk escalations through a ticketing system * Follow up on outstanding requests and ensure timely resolution * Create accounts and configure hardware as part of on-boarding process * Manage and monitor internal assets to ensure accurate inventory records * Support administration of phone system * Support audio and video equipment in conference rooms * Write training manuals as needed * Other duties may be added and/or assigned as needed Qualifications and Skills: * Windows 10 and 11, Office 365 * Active Directory maintenance and user support * Window based device such as laptops, workstations, printers, scanners, etc. * Mobile devices (iOS, Android) * Client PC connectivity - Ethernet, TCP/IP and VPN * File server knowledge * Microsoft certifications a plus * Strong customer service and troubleshooting skills * Ability to communicate technical information, both verbal and written, to a wide range of end-users * 2 years+ experience working in a Microsoft Windows environment

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Valiant Integrated Services is seeking skilled and experienced Customer Support/Help Desk Analysts to join our professional team of associates in support of the Army Training Management Proponent Support (ATMPS) contract, which is located at Fort Leavenworth, KS. The ideal candidates should have experience with customer support and an understanding of the Army Training Management systems, which include DTMS, CATS and the Army Training Network (ATN). Candidates will execute Customer Support / Help Desk Analyst support tasks such as, responding to phone calls, email and web requested for support of fielded Army enterprise system and utilization of Remedy trouble ticket to capture and track status of tickets; other duties as assigned in support of PWS deliverable's. Qualifications for the Position Familiarity with Army Enterprise Support Desk Understanding of Army Training Management systems to include DTMS, CATS and ATN Bachelor's Degree from an accredited institution; degree may be waived based on experience. Possess clear and precise oral and written communication skills Ability to work independently and as part of a team Ability to pass a background check Able to meet requirements to work on a military installation, including having a valid state driver's license and car insurance. Be self-motivated with ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames Be organized with a strong sense of urgency Adhere to established guidelines and procedures Demonstrate high standards of quality and accuracy Be in attendance and punctual as scheduled Be completely functional in MS Word, Excel, PowerPoint Some travel may be required in support of this position. Ability to pass drug screen test Desired/Preferred Qualifications Master's Degree accredited institution Have at least five (5) + year's general experience in Army training and education at unit level within TRADOC Graduate of the Army Captains Career Course (CCC) or a Senior NCO Academy (desired); Graduate of CGSC or equivalent

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Technical Responsibilities of an On-Site technician: Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc. ServiceNow ticket management; prioritizing tickets and awareness of SLAs Supporting Microsoft Windows and MAC operating systems Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365 Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process Printer support (installation, configuration, relocation, and troubleshooting) Event and Meeting Support (may occur on-site or off-site) Occasional travel may be required to support other EY locations, client engagement sites, or off-site events Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices) VIP/White Glove support Occasional after-hour support may be required Audio Visual Responsibilities of an On-Site Technician: Support and maintenance of all technology within EY conference rooms Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls Additional technologies - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Interpersonal skills an On-site technician should have: Outstanding customer service skills Excellent communication skills Great team mentality Self-motivated, organized, detail oriented, ability to multi-task Desire to learn and build a career as unique as you are Experience Requirements: 2+ years of on-site technical support experience, or degree in related discipline EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. Fortune Best Workplaces for Women America's Greatest Workplaces for Diversity 2023 by Newsweek What we offer you The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,800 to $84,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,200 to $96,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

Smith & Loveless is united under one cause: “Protecting Water . Protecting People. ” We are seeking Help Desk Intern (IT/Engineering) to partner with our experienced systems administration team in this environmentally focused industry. This position is year-round for a local information technology or engineering student available to work part-time Monday through Friday between the hours of 7:45 am until 4:30 pm. Must be currently enrolled in an Information Technology or Engineering degree program. Responsible for the analysis, support, and maintenance of network and end-user computing needs in a manufacturing or office environment. They will install and maintain end-user desktop systems, maintaining consistent operating systems and applications on the user desktop. They will install and maintain computing hardware and software, peripherals, and telephony equipment. This position will also provide direct support to the end-users, including hardware and software issues. They will update help desk software tickets and documentation as appropriate. Excellent customer service and communication skills are mandatory. There may be opportunities to apply for a regular, full-time role with Smith & Loveless upon graduation. Qualifications Job Requirements: Current Information Technology or Engineering student at a local, accredited school. Ability to work part-time year-round in Lenexa, Kansas. Strong organizational and communication skills required. Hands-on, working knowledge of PC components, software applications and PC repair. Hands on, working knowledge of desktop office software (documents, spreadsheets) Strong interpersonal and customer service skills. Demonstrated problem determination, analysis and resolution skills. Ability to work with a ticketing system and update documentation. Excellent organization and prioritization skills Physical Requirements: Position is on-site. Prolonged periods of sitting at a desk and working on a computer. (85%) Occasionally lift up to 50 pounds to move and install equipment. ( Wear safety gear when needed and work in manufacturing or server room environments. ( Position Information: Job Type: Part-time. Pay: $17.00 per hour This internship has a rolling start date. Any qualified candidate can apply and start the internship before, during, or after the current semester. Smith & Loveless is located within an easy driving distance from anywhere in the Kansas City metro area. For over 75 years, Smith & Loveless has provided innovative environmental engineering ingenuity and quality craftsmanship to the water industry by pioneering superior pre-engineered pumping, treatment and headworks systems to a global customer base. A true pioneer in the water and wastewater pumping industry, Smith & Loveless manufactures cost-effective, operator safe and efficient pump stations for municipalities, developments, industrial, governmental, and military facilities across the globe. Our energy-efficient and durable systems deliver unrivaled life-cycle cost savings. With tens of thousands of installations in more than 70 nations on all seven continents, our innovative wastewater/reuse engineered products allow us to maintain our market leadership in lift stations, grit removal systems and over a complete range of wastewater treatment systems. Check us out Here: *****************************************************

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Must Have Technical/Functional Skills * Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe * Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates * Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities * Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. * Physically fit to walk through large areas * Ability to work after hours and weekends if necessary or required by the customer. * Knowledge of using ServiceNow as the ticketing tool. * Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. * Analyze, resolve, respond to, and document end user inquiries. * Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. * Troubleshoot Operating System issue. Connection issues with LAN/WAN. * Update tickets with accurate and timely records of work performed, and resolution details * Maintain and contribute to a knowledge base. * Coordinate hardware warranty repair. * Perform inventory management activities as required in coordination with asset management and other corporate groups. * Escalate to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. * Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer /server rooms which need physical handling. * In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. * Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. * Receives instructions from certified technicians and project managers to troubleshoot advanced issues. * Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. * Primary responsibility to manage End User related incidents and requests. * Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $55,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community.This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference. MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE Responsibilities for the Help Desk Specialist include: * Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices * Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues * Work directly with employees and officials to troubleshoot and resolve technical issues * Execute operations in support of the Enterprise Service Desk * Meet service goals by opening and closing tickets, executing scripts, and answering calls Required Qualifications for the Help Desk Specialist include: * Must have an Active Secret Clearance * 1+ Years of IT experience * Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher * Experience with troubleshooting, ticketing systems, and support for IT devices Compensation for the Help Desk Specialist include: * Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law $50-55,000/year Keywords: entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, u.s. coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran #LI-Onsite #LI-MZ1

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back **************or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE :Desktop Support LOCATION:KANSAS CITY, MO Duration:1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************

Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. + Performs basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. + Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers. + Performs initial problem analysis of the more basic applications and modules, escalates to next level support and triages to technical staff when appropriate. + Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. + Responsible for knowing when to escalate an incident, resolves basic questions to problems associated with account administration, system navigation/functionality, access and FAQs. + Assists with compiling and regularly maintaining a log of Frequently Asked Questions (FAQ) originating with all categories of users. Assists with providing and managing official answers to all FAQs and distributing same to all interested stakeholders. + Contributes to the preparation of procedure manuals and documentation for help desk use. + Assists in conducting periodic user satisfaction surveys and tracking user problem trends. + Makes recommendations for improvements to help desk and assists with creating reports based on information provided from user surveys and trend analyses. **Minimum Qualifications** + HS Diploma + 0-1 years of customer service and/or help desk experience. + Candidates must possess a current secret security clearance. + **Work hours are Sun - Thurs 10P - 7A CT** **Other Job Specific Skills** + Knowledge of and ability to use computers, including the Microsoft Suite and Internet Explorer. Being able to type quickly and accurately is essential. + Must have strong interpersonal and communications skills. + Must be confident in ability to control phone conversations and guide customers. + Ability to provide step-by-step instructions and clearly express ideas and solutions to customers and colleagues. + Well-developed presentation, telephone and writing skills. + Ability to work in a team-oriented environment. + Ability to learn new computer applications and to continually learn changes to those computer applications. + Ability to multi-task. + Must be flexible and dependable. + Strong active listener, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, preferred. + Prior military experience or knowledge is helpful but not required. + Knowledge of ITIL framework and processes preferred. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $19.51 - $22.00/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Help Desk Support III Specialist Location: Kansas City, KS (On-Site) Supporting: The Environmental Protection Agency (EPA) Role Summary CompTech is seeking a qualified, on-site, Help Desk Support III Technician. This role supports the EPA's mission by ensuring the reliability and performance of enterprise IT systems through advanced technical support, complex troubleshooting, and proactive system management. Acting as a senior escalation point between Tier 2 and Tier 3 support, this role maintains end-to-end ownership of incidents to ensure timely resolution and consistent, secure IT operations across the EPA enterprise. Core Responsibilities ITSM Framework Support Resolve ITSM tickets with minimal rerouting, maintaining full accountability through resolution. Partner with system owners and Tier 3 teams to address complex and escalated issues efficiently. Active Directory (AD) Services Manage user and device accounts, group memberships, and permissions using One Identity Active Roles Server. Troubleshoot access and configuration issues and develop scripts to streamline account management and data collection. Exchange / Email Service Administer distribution lists, shared mailboxes, and access permissions within the Microsoft Exchange environment. Resolve complex email and user access issues to ensure reliable communication services. Voice Services (VoIP and Analog Systems) Provide advanced support for VoIP and analog telephony systems, including configuration, deployment, and maintenance. Maintain and update knowledge base articles (KBAs) to reflect system enhancements and new protocols. Windows Administration Service Manage file, folder, and shared drive access and permissions. Execute large-scale data migrations with a focus on accuracy, security, and minimal user disruption. Replacement Systems Management Coordinate hardware refreshes and software updates through effective logistical planning. Configure, test, and deploy replacement systems to rapidly restore and enhance user productivity. Experience & Security Clearance Requirements: Minimum Experience: 5 years, IT Service Desk Experience Experience using SNOW Experience with iPhones Experience with Windows Support Federal Government IT Support Experience Security Clearance Requirements: Other- Project performs their own background check Salary: $70k-$75k, Benefits + 401k + matching Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: Assisting with jobs at press: Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. Install/Remove pre mounted plates in press. Install/Remove dies and other tooling in press. Assist in maintaining supply levels: Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. Notify ink technician when inks are needed at press and to be returned to ink department. Maintain all consumable supplies at press. Assist in maintaining the cleanliness of the facility by: Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. Returning stock and tools to designate return areas. Empty all trash receptacles. Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. Individual must be able to interact effectively with supervisors and peers. Individual must be able to perform general physical activities: Handling and moving objects Apply cleaning solvents Clean or wax floors Clean rooms or work areas Use portable hand spray equipment Participation and support of 5S initiatives and activities. High school diploma / GED / or equivalent. Individual should possess basic math and computer skills. English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 2+ experience in a professional help desk/desktop support/service desk role Experience with Windows 10 Very documentation oriented Good customer-service personality

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. * Must be a US Citizen * Must have or be able to obtain and maintain a DoD Secret Security Clearance. * Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: * Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. * Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. * Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. * Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. * Install and configure network interfaces and internet connections. * Diagnose network cable and configuration problems. * Coordinate support with the local Network Enterprise Center. * Services support tickets for Training Management Directorate (TMD) users. * Implement and design an organization-wide set of standards for future and existing information systems. * Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications * Must be a US citizen. * Must be able to obtain and maintain a DoD Secret Security Clearance. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * Two (2+) years in a PC Support Techniciant role or relevant field. * Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. * Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. * Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. * Capable of responding to user inquiries and providing technical assistance on PC systems and applications. * Windows workstation systems administration training. * Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: * Active Secret Clearance. * BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). * Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. * Ability to function independently and as a team player in a fast-paced environment. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Henderson Engineers is seeking a Mid-Level BIM Technician to join our Business Sector. A BIM Technician II is instrumental in providing technical expertise and support in the development and coordination of complex 3D models for engineering projects. This position requires an in-depth understanding of BIM processes, software and proficiency in troubleshooting to ensure the successful execution of projects. Minimum Qualifications for the Role are: High School Diploma or General Education Degree (GED) required. Associate degree in relevant field of BIM (i.e.: BIM/CAD Technology) and 3 years of relevant progressive experience or 5 years of progressive experience without degree utilizing BIM to produce mechanical and electrical drawings in HVAC, plumbing, fire protection or electrical fields required. Intermediate knowledge and understanding of the A&E industry, codes, design guides and standards. Intermediate working knowledge and understanding of BIM technology, interoperability of BIM software platforms, computing technologies and industry-specific standards. Basic proficiency with Dynamo and Imaginit Clarity required. Intermediate proficiency with Autodesk Construction Cloud/BIM 360 required. Advanced proficiency with Revit required. Intermediate proficiency in AutoCAD and Recap preferred. Proficiency with Microsoft Office suite required. Ability to function in a highly collaborative environment and in group projects leading less experienced BIM Technicians as well as work independently as needed. Preferred Qualifications: Basic proficiency with Navisworks preferred. Job Functions & Accountabilities: BIM Model Creation & Maintenance: Prepares layouts, details, schedules, drawings, and other documents of mechanical, plumbing, fire protection, refrigeration, technology and/or electrical systems. Reviews complex BIM Execution Plans (BEPs) to understand project requirements and standards. Implements complex BEP objectives and guidelines into the BIM workflow and communicates BEP-related information effectively to project team. Creates and maintains documentation related to BIM processes, workflows, and standards for the project. Provides feedback on project BEP development to the project architect. Performs model setup tasks including but not limited to base cleaning, sheet setup and view setup. Ensures that BIM models adhere to established industry and organizational standards. Performs routine model maintenance tasks to ensure accuracy and integrity of 3D models and associated data. Prepares regular reports of BIM models of complex projects or programs to assess their health, integrity, and compliance with project standards. Identifies and addresses issues affecting model health and collaborates with the project team to implement necessary improvements. Generates clash reports to identify clashes within BIM models. Utilizes clash detection tools and collaborates with project teams to address clashes effectively. Calculates quantities and performs engineering related computations. BIM Support & Development: Provides intermediate support and troubleshooting to designers regarding BIM software errors. Escalates more complex issues as needed. Creates basic families and schedules to support project requirements. Contributes to the development and maintenance of organization-specific BIM standards. Develops simple scripts and automation tools to enhance BIM workflows. Maintains knowledge and expertise in various BIM software applications including their latest features and updates. Assesses and recommends new software tools and technologies that could improve BIM workflows. Business Development: Collaborates on business development or pursuit activities. Participates in client, company and/or industry events to build and maintain professional relationships. Client Experience: Fosters a client-centric mindset and approach. Communicates with clients as needed for the development and coordination of requirements and scope of work. Maintains proactive communication throughout the project cycle. Answers questions from clients and architects, escalating as needed. Assists in resolving conflicts involving owners, architects and contractors as needed. Participates in coordination meetings to discuss BIM-related issues, updates, and progress. Continuous Learning & Development: Identifies and seeks to fill gaps in industry and/or discipline knowledge on a continuous basis. Maintains knowledge and understanding of industry software including Revit, Bluebeam Revu and Microsoft Office Products. Acts as a resource for training or assisting others as needed. Researches and reviews new products, industry trends and evolving codes and standards. Conducts training sessions to improve user proficiency in utilizing Revit beyond basic design. Understands and applies design guidelines, standards, policies and procedures. Project Management: Performs a limited range of project management responsibilities under the supervision of experienced managers. Asks questions when performing unfamiliar tasks.

NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY. Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours. Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations. Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians. Dispatch field resources or vendors to appropriate network site locations. Effectively multi-task while maintaining composure in stressful and demanding work environment. Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations. Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices. Provide proactive efforts to reduce and eliminate service affecting outages. Proactively work to reduce long duration open tickets. * Candidate Must be willing and able to work any scheduled days/hours. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team! Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsorships for this position. E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. Office of Information Technology Services About the Position: * Who can apply: Anyone * Classified/Unclassified Service: Unclassified * Full/Part-time: Full-Time * Regular/Temporary: Regular * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes * Requires onsite work in the office Monday through Friday Compensation: * Annual Salary/Hourly Rate: $20.13 - $26.23/hour Note: Salary can vary depending upon education, experience, or qualifications Position Summary: The Office of the Chief Experience Officer (CXO) is seeking a proactive and customer-oriented IT Support Analyst to provide technical support to end-users across multiple state agencies. This role involves on-site support addressing a wide range of issues related to hardware, software, user accounts, and connectivity. The ideal candidate will be skilled in troubleshooting, device configuration, and application support, with the ability to adapt to the unique technology needs of different agency environments. Responsibilities include resolving technical issues, managing user setups, supporting device deployments, and maintaining system documentation. This position plays a key role in ensuring reliable IT operations and delivering a positive user experience. Key Responsibilities: * Provide daily technical support for hardware, software, and peripheral systems, including desktops, laptops, mobile devices, printers, and audio/video equipment. * Troubleshoot and resolve issues related to devices, connectivity, software applications (e.g., MS Office), DHCP, and endpoint security. * Manage user account creation, configuration, and setup for new and existing staff. * Support both on-site and remote access to OITS-managed networks and resources. * Install, configure, and maintain IT equipment and peripherals; assist with device replacements and software deployments. * Maintain and update networked printers and print server configurations. * Develop and maintain agency-specific documentation for applications, configurations, and business processes. * Provide prompt and effective responses to user inquiries, technical problems, and service requests; escalate issues as necessary. * Evaluate and recommend hardware and software upgrades or enhancements based on performance, cost, and supportability. * Analyze technology products for compatibility, ease of use, and affordability to support agency operations. * Monitor and maintain the performance, security, and availability of IT systems in alignment with operational and budgetary guidelines. * Plan for and respond to service disruptions, outages, and other technical incidents. * Automate routine support tasks through scripting and develop basic programs to improve system efficiency and reliability. Required Skills: * Strong understanding of computer hardware, software, and operating systems. * Strong communication and customer service skills with the ability to explain technical concepts to non-technical users. * Proficiency in problem-solving with a keen attention to detail. * Ability to work independently and collaboratively as part of a team. Ideal Candidate skills: * Experience providing basic training and guidance to end-users on IT systems and software usage. * Ability to document support activities, solutions, and procedures for knowledge base articles. * Experience with help desk ticketing systems and IT service management processes (e.g., ITIL). * Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP. * Advanced technical support experience and guidance to team members. Minimum Qualifications: * High School Diploma/GED or completion of a technical school program in information technology or a relevant field. * Minimum one (1) year of experience in installing, upgrading, and troubleshooting hardware and software, including desktops, laptops, printers, and mobile devices. Preferred Certifications: * Vendor-neutral certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+ or equivalent. * Vendor-specific certifications such as Microsoft certifications. Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment. Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor). Employment Benefits: In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: * Comprehensive medical, mental, dental, vision, and additional coverage * Sick & Vacation leave * Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave * Paid State Holidays * Employee discounts with the STAR Program * Retirement and deferred compensation programs * This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information… Recruiter Contact Information: * Name: Brenda Cripps * Email: OITS_****************** * Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612 Required documents for this application to be complete: * On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed. * DD214 (if you are claiming Veteran's Preference) * Inside your Job Application upload these documents: * Resume (or choose existing if you have one) * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents." Job Application Process * First Sign in or register as a New User * Complete or update your contact information on the: * Careers> My Contact Information page * NOTE: This information is included on all your job applications * Upload required documents listed above for the Careers> My Job Applications page * NOTE: This information is included on all your job applications * Start your draft job application, upload other required documents, and submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions." How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference: Disability Hiring Preference | Kansas Department of Administration (ks.gov) Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.