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Desktop Support Engineer II
Remax 4.2
Help desk analyst job in Denver, CO
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working relationships between your team, customers, and management. Responsibilities include reviewing, prioritizing, and ensuring closure of support tickets through the service desk application. You will be part of a team that develops and administers a workstation strategy that includes technical standards, process automation, and performance analysis.
Essential Duties:
Deliver advanced and professional technical troubleshooting and problem-solving solutions for corporate customers
Troubleshoot, resolve, and document end-user help requests for desktops, laptops, and printers
Responsible for anti-virus software management, threat assessment, and remediation
Implement and administer security audits and vulnerability scanning
Configure and manage user accounts in Active Directory and Exchange
Test, plan, and deploy software and OS updates
Build and perform system images and application packages for mac OS and Windows systems
Design, engineer, and deploy new workstation solutions and enhancements
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improvements
Create and maintain documentation as it relates to workstation architecture
Update requests in the ticket system to include customer contact information, work logs, and knowledge base
Research software and system products
Other duties and projects as assigned
Qualifications and Skills:
3+ years of relevant work experience in a Tier 2 desktop support role
3+ years of advanced End-User Device Management and Troubleshooting
3+ years of experience in managing mac OS
3+ years of experience in managing Windows OS
3+ years of JAMF experience
Experience troubleshooting standard hardware issues and running diagnostics
Experience installing, troubleshooting, and maintaining peripherals
Working experience with standard IT Security practices such as virus remediation, phishing, and exposure to different Firewall systems
Proven experience with workstation system planning, security principles, and general software management best practices
Proven experience in overseeing the design, development, and implementation of computing systems, applications, and related products
Develop and improve processes for repeatable implementation, customizations, and/or maintenance around hardware maintenance
Ability to prioritize and execute tasks in a high-pressure environment
Solid project management skills
Excellent written, oral, and interpersonal communication skills
Experience working in a team-oriented, collaborative environment
ACSP (Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician) Preferred
Why Join RE/MAX?
As a leader in the real estate industry, RE/MAX is committed to delivering exceptional experiences for its agents, franchisees, and customers. As a Customer Experience Analyst, you will have the opportunity to make a tangible impact by driving improvements that elevate the RE/MAX brand. Join a team of passionate professionals dedicated to innovation, collaboration, and success.
This position is ideal for someone who loves analyzing data, solving problems, and making a meaningful difference in how customers experience a brand. Be a part of a team that is redefining excellence in the real estate industry!
Hire Range/Rate:
$71,250 - $82,500
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: January 17, 2026
$71.3k-82.5k yearly 5d ago
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Technology Value Realization Specialist
Aramco 4.5
Help desk analyst job in Aurora, CO
Aramco energizes the world economy.
Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer.
With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society.
Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.
We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.
Overview
We are seeking a Technology Value Realization Specialist to join our Technology Strategy & Planning Department (TSPD).
TSPD's mission is to provide high-impact leadership and support across the technology life-cycle, from strategy setting to value realization and sustainable growth, and partner with corporate and business stakeholders to integrate new technologies into the company's strategies and investment plans.
Your primary role is to play a central part in the corporate stage-gate and value realization process. You will provide leadership in the implementation, governance and sustainable capability needed to support full integration, application and continuous improvement of the technology stage-gate process.
Key Responsibilities
As the successful candidate you will be required to perform the following:
Support the company-wide roll-out of the Technology Realized Value (TRV) KPI validation and reporting process in partnership with Upstream, Downstream, Finance & Technology Organizations.
Manage and oversee the technology stage-gate process, including ongoing implementation to support R&D, technology development, demonstration and deployment, and transition to operations in order to enable value realization from technology investments.
Provide leadership for scientists, engineers, and other business/functional specialists to enable de-risking and go/no go decisions for R&D projects, ensuring technical-commercial readiness prior to deployment and value realization.
Serve as an internal consultant for project teams on the development of robust business cases, deployment and value realization strategies, including partnering with technical, commercial and business leads to implement robust commercial review process to maximize financial return and strategic impact from R&D projects.
Assess technology stage-gate practices and related activities across the Company, in order to maintain high-standards and compliance with the Corporate Technology Development General Instructions.
Partner with R&D staff and stakeholders in technology, business and supporting functions, in order to ensure alignment across all areas and to support a smooth transition and adoption of the enhanced technology management processes.
Provide expert guidance to project teams and technology/executive management on related activities, including business case development, IP and commercial strategy, supply chain development, deployment plans, business models, value realization and related techno-economics.
Support financial reporting for deployed technologies to ensure value capture.
Minimum Requirements
You must hold a Bachelor degree in Science or Engineering. An advanced degree (MBA/Finance) is highly desirable.
You should have at least 10 years of professional experience, including at least 5 years of experience in commercial technology development and value realization, preferably with some experience in oil and gas, chemicals and related industries.
You must possess subject matter expertise, business acumen and effective change management skills.
You will be able to demonstrate experience with Project and Portfolio Management (PPM) systems, such as Planisware, Accolade, Clarity and similar software applications.
A proven track record of successfully working with multi-cultural, cross-functional teams, and developing productive working relationships.
Experience with Operation Excellence (OE) process development, implementation, including continuous improvement is also required.
Work Location & Work Schedule
Work Location: Within Saudi Arabia - To be specified in Job offer
Work Schedule: Full Time - To be specified in Job offer
Job Posting Duration
Job Posting Start Date: 11/19/2025
Job Posting End Date: 12/31/2026
Working environment
Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.
At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development.
We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.
$75k-111k yearly est. 1d ago
Specialist - SHES Systems (Centennial, CO)
Orica 4.8
Help desk analyst job in Englewood, CO
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025.
Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.
About the role - Specialist - SHES Systems (35730)
The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required.
What you will be doing
In the Global context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contributes to the annual SHES strategy and planning process.
Drive the development of global standardised and simplified SHES management system procedures and tools.
Oversee the SHES assurance program to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including major hazard management across Orica.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across Orica.
Build capability to support implementation and embedding SHES management systems and programs across Orica.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
In the Regional Context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contribute to the annual regional improvement plan.
Provide SME support to SHES Specialists and Operational Leaders.
Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout.
Contribute to the design and development of Group SHES systems, procedures or programs.
Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across the Regional Business.
Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
Any other activities deemed appropriate by Group or the Region
What you will bring
Tertiary qualification in related discipline.
Demonstrated experience working in a similar role for 3 to 5 years.
Technical expertise regarding SHES process design, development, management and improvement.
Ability to present complex information in an understandable and compelling manner.
Facilitation skills to manage key stakeholders across the region.
Proficient in MS Office Suite, Power BI
Adept at queries and report writing
Trilingual is preferred - English mandatory, French and/or Spanish, preferred.
Role dimensions
Location
This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office.
Metrics
Achievement of annual performance goals.
Achievement of SLA targets within Service Now.
Delivery of reporting requirements IFOT.
Effective contribution to related projects and processes as required.
How you shape and influence others
Demonstrates courage, resilience and flexibility
Strong reputation for integrity, ethics, personal values and solid character
Strong stakeholder management, interpersonal & communication skills
Self-aware and open to feedback
Work effectively across business unit
High level decision making ability
Able to manage multiple tasks within deadlines and work independently
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation Range
Compensation range: $78,675 to $104,000/year
Eligible for annual short-term incentive plan
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
Benefits (Full Time Employees)
Medical/Prescription Drug - Three (3) plans to choose from
Dental - Two (2) plans to choose from
Vision - Two (2) plans to choose from
Health Savings Account
Flexible Spending Accounts
Basic Employee Life and Accidental Death & Dismemberment Insurance
Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
Company provided Short-Term and Long-Term Disability
Company provided Employee Assistance Program
Voluntary Hospital Indemnity, Critical Illness & Accident Plans
Voluntary Identity Theft Protection
Voluntary Legal Plan
401(k) + Company Match
Company provided Maternity Leave
Company provided Bonding Leave
Accrued Paid Time Off
Paid Sick & Safe Time
Nine (9) Scheduled Holidays + Two (2) Floating Holidays
How and When to Apply
If interested in this role, please apply at to Job Requisition 35730
Application Deadline: January 30, 2026
We respect and value all
Orica is an Equal Opportunity Employer and we are a Drug-free workplace.
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
$78.7k-104k yearly 18h ago
Clinical Technology Specialist
Fortec Medical 4.2
Help desk analyst job in Denver, CO
ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTecâ€TMs commitment to excellence, integrity and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals. We provide our employees with a generous benefits package including: 7 Company Paid Holidays, PLUS 1 Floating HolidayGenerous Paid Time Off (PTO) Health and Wellness Rewards Program 401(k) plan with generous company match; Annual Profit-Sharing opportunity Employee Referral BonusesYears of Service Milestone AwardsMedical, dental, vision, disability, and life insurance plan options Free Teladoc Health AccountSupplemental Critical Illness InsuranceSupplemental Accidental Injury InsuranceCompany Paid Uniforms for Field Team Members Join our company â€" you CAN make a difference.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Are you looking for an exciting position in the medical field to begin your career? Are you in the medical field and seeking to learn and contribute your skills in a different role? Would you like to interact with top physicians and hospital staffs, while having the ability to use innovative medical technologies? We are looking for highly motivated individuals to join our operations team. Our extensive training program allows our clinical technology specialists to provide support to surgeons in the operating room in order to deliver the best outcome for patients. Join our company - you CAN make a difference. Primary Responsibilities Operate surgical laser and other medical devices, and provide technical laser guidance to surgeons and staff prior to and during surgery.Perform pre-operative checklists, sterilization, laser calibrations and completes required paperwork.Review patient procedure requirements with surgeons and staff before the case.Conduct medical equipment inventories.Practice safe vehicle operations, safe workplace practices and laser safety techniques.Create a team oriented working relationship with both ForTec employees and client employees.
Skills Required Ability to work independently.Strong problem solving skills.Outstanding communication and customer service skills.Strong organizational skills with a high attention to detail.Basic computer skills. Key Requirements High School diploma or equivalent Prior medical, EMT, Surgical Technologist, or military experience is a plus, but not required. If you are eager to learn, we will train you.Ability to work a flexible schedule with some early mornings or occasional evening cases; occasional overnight travel may be required.Ability to push, pull or manipulate over 50 pounds of medical equipment.Valid driverâ€TMs license and good driving record.Professional demeanor. Salary $45,000 - $50,000 depending on experience; PLUS time and a half paid for hours worked over 40 per week Deadline: There is no deadline because applications are accepted on an ongoing basis. Join ForTec Medical â€" make YOUR impact today!
ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical technologies to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model. All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. xevrcyc PandoLogic. Keywords: Surgical Technician, Location: Denver, CO - 80218
$45k-50k yearly 1d ago
Field Tech - Power Systems Tech I, II, III, or IV
Resa Power 4.0
Help desk analyst job in Denver, CO
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.
Duties and Responsibilities:
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
Low, Medium and/ or High voltage switchgear and circuit breaker testing
Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
Test and inspect low and medium voltage cable installations.
Experience operating high voltage test equipment including Doble Power Factor test sets.
Perform start-up, troubleshooting and repair services on controls and transfer schemes.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
All work and decisions shall be conducted in strict compliance of all regulatory laws.
Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech/Power Systems Tech I:
High School diploma/GED and minimum 1 year of experience in a related field.
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
High School diploma/GED and minimum 2 years of experience in a related field.
NETA Level II Certification.
Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
High School diploma/GED and minimum 5 years of experience in a related field.
NETA Level III Certification.
Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
NETA Level IV Certification.
Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
* High School diploma/GED or equivalent experience and 5 years of experience in a related field.
Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
Strong background and experience in most types of high voltage equipment through the 230 kV class.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
Complete projects consistently on budget and at a reasonable contribution.
Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don't cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Denver, CO
Travel: Up to 20% travel.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance is available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$32k-41k yearly est. 8d ago
IT Support Specialist
Beumer Group 4.2
Help desk analyst job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
Network Configuration and Maintenance:
Ensure network security, performance, and scalability.
Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
Collaborate with global stakeholders to enforce network security policies and practices.
IT Project Management:
Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
Define project scope, objectives, and schedules.
Support and Administration:
Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
Onsite Support & Customer Partnership
Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
Bachelor's degree in Information Technology, Computer Science, or a related field
2-5 years of experience in network administration and IT project management
Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
Strong attention to detail, process development and project/organizational management
Highly organized in working, thinking and prioritizing
Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
$85k-95k yearly 39d ago
IT Support Specialist
Wowza 4.0
Help desk analyst job in Lakewood, CO
The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week.
Key Responsibilities
End-User Support
* Provide Tier 1-2 support for employees in the Denver office and remote team members.
* Troubleshoot:
* Microsoft 365 / Outlook
* Slack
* Zoom
* VPN and basic networking
* Mac and Windows device issues
* Printers, monitors, docking stations, and peripherals
* Manage and resolve helpdesk tickets in a timely, communicative manner.
Systems Administration
* Administer user accounts, access, and policies in:
* Azure AD / Entra ID
* Microsoft 365 Admin Center
* Slack Admin
* Airbase (cards, reimbursements, approval routing)
* Salesforce (basic access, MFA, login troubleshooting)
* Assist Internal Systems team in supporting system enhancements, integrations, and rollouts.
Hardware & Asset Management
* Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns.
* Maintain accurate hardware and software inventory.
* Support hardware troubleshooting, repairs, and replacements onsite.
Security & Compliance
* Manage device security and compliance using Kandji for:
* Device enrollment
* Configuration profiles
* Patch management
* Lost/stolen device controls
* Enforce security standards: disk encryption, MFA, OS updates, compliance automations.
* Assist with SOC 2 evidence gathering and maintaining related controls.
* Promote least-privilege and secure-by-default practices across systems.
Project & Collaboration
* Work closely with Internal Systems, Engineering, and Finance.
* Support ongoing improvements and deployments across:
* Salesforce
* NetSuite
* Boomi
* Airbase
* Avalara
* Document recurring issues and propose automation or process improvements where possible.
Requirements
Must-Have
* 2-4+ years of IT support or helpdesk experience.
* Strong Mac and Windows support skills.
* Experience with Azure AD / Entra ID and Microsoft 365 administration.
* Hands-on experience with Kandji.
* Strong troubleshooting and communication skills.
* Ability to work onsite in Denver several days per week.
Nice-to-Have
* Slack admin experience
* Basic Salesforce user support
* PowerShell or bash scripting basics
* Fundamental networking knowledge (DNS, VPN, Wi-Fi)
* Experience with SOC 2 or similar compliance frameworks
Success Measures (First 90 Days)
* Handles Tier 1-2 support independently and proactively.
* Owns onboarding/offboarding and keeps processes running smoothly.
* Maintains accurate asset inventory and consistent Kandji compliance.
* Understands core system relationships and escalation paths.
* Provides dependable, friendly, and efficient support to employees.
$49k-86k yearly est. 19d ago
Phone Interview for Help Desk Support in Lakewood CO
360 It Professionals 3.6
Help desk analyst job in Lakewood, CO
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation: HelpDesk Support I (pos-1)
Duration of Contract 16 Months
Interview Type In Person preferred
Location Lakewood , Colorado 80215
Qualifications
Skills
A+
Active Directory
Communication skills both verbal and written
Microsoft Office Professional
Windows 8, 8.1, 10
Windows 9x/2000/XP/NT/Vista/7
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
$34k-58k yearly est. 1d ago
Technical Support Analyst / Sharepoint Support Analyst
Collabera 4.5
Help desk analyst job in Highlands Ranch, CO
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.
Job Description
POSITION SUMMARY:
Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment.
Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions.
ESSENTIAL DUTIES:
• SharePoint site design, enhancement and development
• Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation
• SharePoint master pages, styles, layouts, themes, composed looks and search display templates
• SharePoint responsive designs and/or mobile device channels development
• SharePoint web services and web parts
• Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs.
• SharePoint 2010 and 2013 Enterprise
• Create new SharePoint Pages including data-driven web parts using SharePoint technologies.
• Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies.
• Create custom forms and SharePoint workflows to guide end-users through complex business processes
• Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks.
• Document both business and technical requirements, workflows, and processes as communicated by management.
Qualifications
Required Experience:
• Bachelor's Degree in related field or equivalent experience
• 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization
• Experience developing web parts, best practices and feature deployment.
• Experience with form building and custom workflow development.
• Direct experience using SharePoint 2010 or later (2013 preferred).
• Expert in all out-of-the-box features in SharePoint 2010 and 2013.
• Manage existing and develop solutions with Office InfoPath Forms Services
• Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools.
• Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel.
• Knowledge and use of relevant PC software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Solid analytical and problem solving skills
• Solid communication and presentation skills
• Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users
Additional Information
Candidate must be available for Onsite Interview in Highlands Ranch, CO
$66k-90k yearly est. 60d+ ago
A48-Help Desk Technician 48
FHR 3.6
Help desk analyst job in Golden, CO
Job Description
100% on Site.
Our direct client has an opening for a HelpDesk Technician 48
is 14 months with the option of extension, and the client is in
Golden, Colorado 80401
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy helpdesk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a helpdesk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for HelpDesk Technician
Manage HelpDesk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for HelpDesk Technician
Experience working in a helpdesk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$41k-71k yearly est. 10d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Help desk analyst job in Denver, CO
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 39d ago
desktop support
Artech Information System 4.8
Help desk analyst job in Greenwood Village, CO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
desktop support
location:denver ,co
support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.
Additional Information
For more information, Please contact
Shubham
************
$42k-52k yearly est. 60d+ ago
IT Support Analyst
True Anomaly
Help desk analyst job in Denver, CO
A new space race has begun. True Anomaly seeks those with the talent and ambition to build innovative technology that solves the next generation of engineering, manufacturing, and operational challenges for space security and sustainability.
OUR MISSION
The peaceful use of space is essential for continued prosperity on Earth-from communications and finance to navigation and logistics. True Anomaly builds innovative technology at the intersection of spacecraft, software, and AI to enhance the capabilities of the U.S., its allies, and commercial partners. We safeguard global security by ensuring space access and sustainability for all.
OUR VALUES
Be the offset.
We create asymmetric advantages with creativity and ingenuity
What would it take?
We challenge assumptions to deliver ambitious results
It's the people.
Our team is our competitive advantage and we are better together
YOUR MISSION
We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware. This role requires excellent problem-solving skills, attention to detail, and the ability to work well under pressure.
RESPONSIBILITIES
Serve as the first point of contact for all IT issues, providing support via phone, email, remote tooling (Teams/BigFix), and in-person interactions
Be a point of contact for your assigned office, collaborating with IT Engineering, AV, and Workplace teams to ensure timely resolution of technical issues
Troubleshoot and resolve technical issues related to computer systems, networks, and hardware
Troubleshoot and support mac OS, Windows, and ChromeOS environments
Ensure ongoing usability of client computers, peripheral equipment, and software within established standards (desktops, laptops, printers, copiers, etc.)
Ensure in-office AV equipment in conference rooms is maintained and working properly, providing support when needed
Install, configure, and maintain computer systems, networks, and hardware
Assist with onboarding new hires, including hardware deployment, equipment setup, and software provisioning
Assist with the deployment and maintenance of new hardware and software including mac OS, Windows, True Anomaly engineering software, and O365 tooling
Provide support for core software platforms including O365, Teams, and company SaaS applications
Maintain accurate documentation of technical support requests and resolutions; assist in keeping our knowledge base and documentation up-to-date
Monitor and maintain system performance and security
Become familiar with all aspects of our IT environment to help support, maintain, and scale it
Participate in on-call rotations to provide IT/Technical support 24/7; this position requires the ability to respond to critical tickets/incidents outside of regular working hours
QUALIFICATIONS
3+ years of experience in IT support, helpdesk, or end-user desktop support
Strong knowledge of computer systems, networks, and hardware
Demonstrated proficiency with Windows, mac OS, and ChromeOS
Demonstrated proficiency with MDM tools (Intune, JAMF, BigFix)
Proficient in Bash/Shell scripting; experience with automation of basic tasks using Bash/Shell/Python scripts
Experience with remote support tools and technologies
Experience with cloud-based technologies and services (e.g., Azure)
Experience with Cisco networking equipment
Excellent troubleshooting and problem-solving skills
Ability to establish priorities, work independently, and successfully manage multiple projects
Strong communication skills with all types of people and personalities
A self-starter with attention to detail and follow-through
Passion for technology and delivering great customer service
PREFERRED SKILLS AND EXPERIENCE
Experience with aerospace or high-tech manufacturing.
Current active DoD TS/SCI clearance.
COMPENSATION
Base Salary: $65,000 - $90,000
Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience.
ADDITIONAL REQUIREMENTS
Work Location-Successful candidates will be located near Denver. While we observe a hybrid work environment, some work must be done on site.
Work environment-the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
Physical demands-the physical demands of the job, including bending, sitting, lifting and driving.
This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
True Anomaly is committed to equal employment opportunity on any basis protected by applicable state and federal laws. If you have a disability or additional need that requires accommodation, please do not hesitate to let us.
$65k-90k yearly Auto-Apply 25d ago
IT Support Specialist
Quanta Services 4.6
Help desk analyst job in Aurora, CO
About Us
Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare.
At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project.
About this Role
Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team!
Do you have the desire, skills, and proven strategy to be part of a winning team?
Do you love the challenge of finding unique solutions for complex projects?
Does the idea of growth and expansion motivate you?
Are you a team player who is ready to take on the responsibility of a prime role in a growing company?
Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals.
The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and support to employees. You will be the first point of contact for our employees providing support related to computer systems, hardware, and software. This IT Support Specialist will also play a crucial role in IT onboarding for new hires at IME.
What You'll Do
Key Responsibilities:
Customer Support: Provide prompt and courteous technical support to end-users via phone, email, or in-person, addressing hardware and software issues and inquiries.
IT Orientation: Provide support to new IME employees by responding to new user ticket requests and meeting with new employees on their first day to guide them through equipment setup.
Problem Solving: Diagnose and resolve technical problems, including network connectivity, printer issues, software functionality, and other IT-related challenges. Perform vulnerability management on affected systems.
Documentation: Maintain detailed records of all helpdesk interactions, including the issue, resolution, and follow-up steps, in our ticketing system.
Remote Assistance: Utilize remote desktop tools to assist clients and resolve issues remotely when necessary.
Hardware and Software Configuration: Assist with the setup, installation, and configuration of computer systems, peripherals, and software applications.
Training: Provide basic training and guidance to end-users on the use of software and hardware systems.
Escalation: Escalate unresolved issues to the appropriate IT personnel or support teams when necessary, ensuring timely resolution.
Proactive Maintenance: Conduct routine system checks and proactive maintenance to prevent technical issues and optimize system performance.
Additional duties as assigned.
What You'll Bring
Knowledge, Skills & Abilities:
Strong technical skills with Windows Operating Systems and Microsoft Office 365
Excellent verbal and written communication skills
Strong problem-solving skills to resolve technical issues
Ability to work collaboratively in a team-oriented environment
Working knowledge of office automation products and computer peripherals such as printers and scanners.
Demonstrated accomplishments in the following areas:
Proficiency using HelpDesk Software (ServiceNow, ManageEngine, etc.)
Proficiency providing remote support via phone and remote-control applications, preferred
Education & Experience:
Associate or Bachelor's degree in Computer Science, Information Technology or a combination of relevant experience
3+ years of previous helpdesk or technical support experience, preferred
What You'll Get
Working Conditions:
The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day.
Benefits Overview:
IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k.
Salary Range: $26.56 - $35.93/hr.
*Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.*
Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US.
The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required.
Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position.
IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Compensation Range The anticipated compensation for this position is USD $26.56/Hr. - USD $35.93/Hr. depending on experience and qualifications. Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$26.6-35.9 hourly Auto-Apply 60d+ ago
IT Support Specialist
Ascend Analytics 3.9
Help desk analyst job in Boulder, CO
This position is Full-Time, On-Site (Boulder, CO)
Please note: Ascend Analytics is not able to offer visa sponsorships at this time.
About Ascend
Ascend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies for short and long-term investment and resource planning decisions. For more information, visit ************************
Your Impact at Ascend Analytics
Ascend is seeking a skilled and motivated IT Support Specialist to support daily operations for both local and remote employees. This role involves providing direct technical support for individual workstations in a Windows and Microsoft Office environment, as well as resolving a variety of IT helpdesk issues.
We're looking for someone who thrives in a fast-paced setting, can juggle multiple priorities, and is comfortable taking ownership of both daily support tasks and long-term projects. This is a full-time, on-site role based in our Boulder office.
Key Responsibilities
Provide first-level technical support by responding to all new IT helpdesk tickets on the same day they are submitted.
Assist with new hire onboarding, including account setup and training on PC applications and systems.
Configure, deploy, and maintain Windows laptops for employees.
Diagnose and resolve hardware and software issues related to PCs and peripherals.
Maintain accurate inventory of all devices and manage remote system updates using REFTAB.
Participate in project work by defining tasks, estimating timelines, and executing responsibilities.
Perform software and operating system upgrades as required.
Troubleshoot complex technical issues using industry best practices to ensure timely resolution.
Monitor and respond to support emails (e.g., Entara support inbox) as time allows.
Maintain the IT ticketing system, including knowledge base documentation and system maintenance logs.
Prepare and configure laptops for employees, ensuring correct deployment and functionality.
Assist with the setup and maintenance of business networking equipment and infrastructure, including tasks such as IP subnetting, cable management, and Wi-Fi troubleshooting.
Oversee the IT training portal to ensure all employees complete onboarding and ongoing training requirements.
Perform additional duties as assigned by the direct manager.
Required Qualifications
Bachelor's degree in Information Technology, Information Science, or a related field, or an equivalent combination of education and relevant experience.
At least 2 years of full-time IT support experience or a post-secondary certificate in a related program.
Hands-on experience with Microsoft Windows 10/11 and Microsoft Office suite.
Familiarity with the Microsoft 365 Admin Portal, including Dynamics CRM.
Strong experience working within a standardized ticketing system and documenting resolutions.
Excellent technical writing skills for creating user-facing documentation and guides.
Ability to follow established methodologies while continuously identifying opportunities for process improvement.
Strong customer service orientation with the ability to interact professionally across all levels of the organization.
Proven ability to prioritize, take initiative, and problem-solve independently in a fast-paced environment.
Excellent written and verbal communication skills with strong attention to detail.
Ability to work effectively both independently and as part of a collaborative team.
High level of personal integrity, professionalism, and reliability.
Preferred Qualifications
Motivation to work in the renewable energy space
Compensation: $60,000 - $75,000
Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.
We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.
Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at
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$60k-75k yearly Auto-Apply 33d ago
IT Support Specialist
Imagine! Colorado 4.5
Help desk analyst job in Lafayette, CO
This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
* Oversees, installs and maintains all computer systems.
* Works with users to create and manage network interconnections.
* Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
* Assists users with transitions to new computerized systems as well as new telecommunication systems.
* Evaluates, answers inquiries, diagnoses and resolves operational problems.
* Provides support for employee-owned devices.
* Provides support for all interdepartmental and centralized applications.
* Maintains records on computer equipment and peripherals.
* Updates knowledge of system hardware and software and recommends upgrades when necessary.
* Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
* Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
* Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
* Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
* This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
* Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
* Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
* Ability to work independently and prioritize tasks/goals for self and others.
* Ability to work in a team environment with shared responsibilities.
* Effective written and verbal communication skills with individuals and groups at all professional levels.
* Effective and creative negotiator and problem solver.
* Possession of a valid driver's license and ability to meet Imagine! driving requirements.
* Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
* Microsoft server versions 2008, 2012 and 2016, 2022, and later.
* Microsoft SQL server versions 2003, 2012, 2016 and later.
* Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
* Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
* Familiarity with Active Directory and IT service management tools/ticketing systems.
* Strong understanding of networking, security practices, and data protection.
Training/Education:
* Bachelors degree in related field preferred.
* Certificates in IT related training accepted
* Ability and willingness to successfully complete Imagine training requirements.
Experience:
* Combination of education and experience also considered.
* 2 years of troubleshooting or helpdesk experience preferred.
Working Environment/Physical Activities
* Working conditions varies by location.
* Keyboard and mouse use: Up to 7 hours daily.
* Clear speaking and hearing for communication.
* Lifting: Up to 30 lbs independently, 60 lbs with assistance.
* Force exertion: Up to 15 lbs occasionally.
* Frequent sitting, repetitive motions, kneeling, twisting, and bending.
* Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$25k-29k yearly est. 14d ago
Biomedical Technician / Equipment Support Specialist - Information Systems
Blue Water Thinking
Help desk analyst job in Aurora, CO
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description
We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment.
Responsibilities:
Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan.
Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications.
Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy.
Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats.
Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines.
Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution.
Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems.
Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS).
Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment.
Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks.
Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care.
Experience with Cerner electronic health record (EHR) systems and integration is preferred.
Location: Rocky Mountain Regional VA Medical Center - 1700 North Wheeling Street, Aurora, CO 80045-7211.
Basic Qualifications
The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract:
Experience within a medical center and Biomedical Engineering department
OR, Experience working in or with the Veterans Health Administration (VHA)
OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations
In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract.
Role Specific Qualifications:
A two-year associate degree or higher in an applied science or equivalent military training.
A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking.
Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory.
Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of network test equipment and tools.
Ability to read, analyze, and interpret technical literature, schematics, and drawings
Eligibility:
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain and maintain the required federal public trust clearance for this role
Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption.
Compensation:
Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.
Salary range: $65,000 - $80,000
Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge
$65k-80k yearly 12d ago
IT Support Analyst
Grassi 4.0
Help desk analyst job in Denver, CO
About Grassi After more than 40 years of business growth and industry change, Grassi has redefined what it means to be an advisor and accountant to today's businesses and individuals. Nationally ranked as one of the largest and fastest-growing accounting firms in the nation, Grassi is a leading provider of advisory, tax, and accounting services across key sectors including construction, architecture and engineering, not-for-profit, healthcare, manufacturing and distribution, financial services, real estate, and more. Several publications have ranked us among the top accounting firms to work for, highlighting our strength in work-life balance, culture, and wellness categories. With over 550 employees and nine offices spanning the New York Metropolitan Area, Long Island, the Northeast, Florida, New England, Denver and an international presence in Italy, we are strategically positioned to serve clients locally and globally. In 2023, Grassi became an employee-owned company by implementing an ESOP, establishing our independence and empowering our people to drive the firm's future success. The ESOP ensures that equity partners and all Grassi U.S. employees have the exclusive opportunity to own the firm's stock, making them integral to the company's future. Job Summary We are currently seeking a Level 1 IT Support Analyst to join our team in our Denver Office. This role offers an exciting opportunity to be part of a dynamic and growing firm. This entry-level role is responsible for providing first-line technical support to end users, assisting with basic hardware and software issues, and ensuring smooth day-to-day IT operations. The ideal candidate will have strong communication skills, a willingness to learn, and a passion for helping others resolve technology challenges. Responsibilities include, but are not limited to:
Serving as the first point of contact for IT support requests via phone, email, and ticketing system
Troubleshooting and resolving basic hardware and software issues for desktops, laptops, printers, and mobile devices
Assisting users with password resets, account access, and basic application support (e.g., Microsoft Office, email)
Escalating complex issues to higher-level support staff as needed
Documenting support requests and solutions in the IT ticketing system
Setting up and configuring new user accounts and devices following standard procedures
Providing guidance to users on IT policies and best practices
Supporting routine IT tasks such as software installations, updates, and equipment inventory
Maintaining a high level of customer service and professionalism in all interactions
Maintaining and optimizing Windows OS environments across desktops, laptops, and virtual machines
Monitoring and assisting with management of local area network
Participating in “follow-the-sun” support model to ensure coverage across global regions
Documenting technical solutions and contributing to the knowledge base for future team growth
Qualifications
Associate's degree in Information Technology, Computer Science, or related field (or equivalent experience)
0-2 years of experience in IT support or helpdesk environment
Basic understanding of Windows operating systems and Microsoft Office applications
Familiarity with common IT hardware (PCs, laptops, printers, mobile devices)
Strong problem-solving and communication skills
Ability to work effectively in a team and follow established procedures
Strong knowledge of Windows OS (Windows 11, Server 2019/2022)
Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPNs)
Experience supporting service desk operations and ticketing systems
Excellent problem-solving and communication skills
Preferred Qualifications
Experience working with Microsoft Azure and Azure Virtual Desktop (AVD)
Experience working in a tax and accounting firm or similar professional services environment
Familiarity with security frameworks
Technical certifications such as CompTIA IT Fundamentals, A+ or ITIL
Familiarity with remote desktop protocols and virtualized environments
Why Grassi? Our firm is consistently ranked by Vault.com and the Best Places to Work group for our commitment to compensation, paid time off, work-life balance, culture and more. Some of the ways we accomplish this include: Flexibility: Our work-life balance initiatives include generous paid time off, flexible “Dress for Your Day” dress code, telecommuting options, flex-time policies, and summer hours, enhanced by our Floating Summer Friday's program, which allows team members three extra Fridays off during the summer months in addition to their PTO. Company Culture: Here at Grassi we are dedicated to creating an environment for our team members that is positive, productive, and aligns with our company's high standards of inclusivity, diversity, and equity. We work closely with our DEI Council and Grassi Women's Council to organize events throughout the year to bring the firm together for open dialogue and awareness of global diversity issues. Through our charitable initiative,
Grassi Gives Back
, we proudly support organizations such as Ronald McDonald House, Toys for Tots, Autism Speaks, Long Island Cares, and many of our nonprofit clients. Benefits Package: Competitive base compensation with eligibility for a raise and bonus each June or December based on performance metrics and level. Medical, Dental, and Vision Insurance, employer contribution to life insurance, 401(k) plan, ESOP, and client and employee referral bonus program. ESOP Owned: The ESOP ensures that equity partners and all Grassi U.S. employees have the exclusive opportunity to own the firm's stock, making them integral to the company's future. Unlike many other ESOPs, Grassi's is privately funded, with no outside investors or private equity firms involved in the plan. CPA Incentive: Financial assistance toward the achievement of the CPA certification which includes the cost of the CPA study materials, CPA exam registration and sitting fees for all 4 parts (up to 2 x per part), plus the CPA application and licensing fees. Paid study time during work hours, additional paid time off to take your scheduled exam and a bonus paid upon passing the CPA exam. Learning and Development: We offer Continuing Professional Education (CPE) opportunities, including both technical and soft skills training. These opportunities are available through internal courses and external programs led by well-known industry instructors, all at no cost to our employees. Wellness Resources: Discounted gym memberships and various wellness initiatives and programs such as the CALM app that helps our team members lower stress, decrease anxiety, improve focus, and get more restful sleep.
Compensation for this role is determined based on a combination of factors, including but not limited to your relevant experience, skills, certifications, and geographic location. We strive to offer competitive, equitable pay, that reflects the value each team member brings to the organization. In addition to base salary, we offer a comprehensive benefits package that includes performance-based incentives, wellness and retirement programs, and opportunities for continuous professional development.
Salary ranges are provided to offer transparency and may vary depending on final candidate qualifications and local market conditions. Please find compensation information below for candidates residing in Denver.
Denver ranges are from $55,000 - $65,000
$55k-65k yearly 25d ago
Tech Support Specialist
Aircommunities
Help desk analyst job in Denver, CO
AIR Communities is one of the country's largest owners and operators of multifamily housing, managing high-quality communities across the country! At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success.
When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.
We seek motivated professionals who excel in customer service and thrive in a fast-paced, collaborative environment.
If you're inclined towards more challenging tasks and aspire to exceed expectations, our environment may align better with your ambitions, join us!
Job Description
Where You Will Work
Our corporate office is located in the
Denver Tech Center
. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.
AIR values relationships and the benefits from working side by side with teammates, therefore this position will be
in-office 5 days a week
to support procurement operations.
What You Will Do
Answers inquiries and requests from both local and remote customers regarding issues with personal computers, standard operating systems, standard software packages, networking, and printers.
Upgrades, repairs and rebuilds laptop and desktop computers as necessary.
Assists internal customers with all areas of applications. Installs the latest version of MS Windows Desktop Operating System.
Downloads patches. Sets up network printers or servers on user desktop computers.
Maintains Company database tracking incoming helpdesk requests, status and resolution.
Responsible for entering problem calls into the Service Desk tracking software, problem resolution and communication with end user from start to finish or close of a call or incident.
Assists employees with cellular equipment tracking and support.
Contacts cellular vendors to evaluate plans.
Recommends and executes vendor changes.
Responsible for setting up equipment for new hires.
Creates and maintains all installation instructions for software applications.
Performs basic troubleshooting of TCP/IP networks when necessary.
Supports installs, upgrades and repair of Android and IOS devices for upper level management.
Responsible for working a rotating on-call and week-end shift. Performs other duties as assigned.
Qualifications
What You Have
High School Diploma or GED required. Bachelor's Degree in Information Technology or related field preferred.
3-5 years of Service Desk experience, including experience installing and configuring desktops, laptops, peripherals and mobile devices.
Experience with Windows 11 and Applications (Word, PowerPoint, Excel, Outlook). Experience with Okta, Office 365, Cisco WebEx preferred.
Successful experience working with PC based hardware, software and networking components. MAC knowledge a plus.
ServiceNow experience preferred.
Strong analytical skills, attention to detail, demonstrated consistent follow-through to assure problems are resolved.
Excellent written and verbal communication skills.
Must be able to communicate with individuals with all levels of technical and non-technical skill sets (i.e. Developers, Project Managers, end users).
Effective interpersonal skills and the ability to work independently and as part of a team.
Demonstrated technical aptitude to learn, apply and solve technological solutions and/or challenges.
Working knowledge of networks, and networked printers.
Additional Information
AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:
Expected base salary of $63,000- $73,000.
You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
Base salary
plus
annual bonus.
25% Rent Discount available
Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
Short and long-term disability paid by the company.
401(K) plus company contributions.
Paid Vacation, 11 Paid Holidays, and Paid Sick Time.
Tuition Assistance Program.
Commuter Benefits and Pet-Insurance.
Up to
100% Reimbursement
on Professional Certification/Licensing for Job Related Curriculums.
Paid parental leave
of up to 16 weeks, following the birth or adoption of a child.
Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
15 hours of paid time annually to
give-back to your community.
Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.
What You Need to Know
Application Deadline
: The initial deadline for applications is
12/19/2025
. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel
drug screening that
excludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$63k-73k yearly 1d ago
Help Desk Technician 1
Haselden Construction 4.2
Help desk analyst job in Centennial, CO
Tier 1 HelpDesk Technician
At Haselden Construction, our vision is to be a great builder, and our purpose is to help our team members become the best version of themselves. Haselden's team members take great pride in providing their respective customers with a superior level of service and our simple - but profound - purpose statement is top of mind for every project manager, superintendent, and team member - whether on a job site or when supporting project operations from the main office. We offer a progressive, positive, and challenging - yet fun - work environment and cutting-edge tools to help you with career growth, personal development and achieving your maximum potential. Our extensive benefits program, dynamic team atmosphere and strong core values help create the best environment for our staff and the best service for our clients.
Company Benefits:
Medical, Dental and Vision Insurance
Health Savings Account
Flexible Savings Account
Basic Life & AD&D
401K Plan
PTO
Short Term Disability
Voluntary Life and AD&D
Voluntary Accident & Critical Illness Insurance
Employee Assistance Program
Team Member Bonus Program
FMLA
Job Summary:
Tier 1 HelpDesk Technician position will be under the general direction of Director of Business Integration. You will be performing skilled professional work in the management and operation of IT related duties.
Job Responsibilities:
Performs professional and technical work installing, maintaining, and supporting desktop computers, network equipment, mobile devices, and other hardware.
End-user hardware and software support in a windows-based environment.
Provide orientation and guidance to users on how to operate new software and computer equipment
Audit Verizon Assets for Active/Inactive devices and reassign as directed
Troubleshoot equipment, desktop workstations and related hardware.
Ability to work with minimum direction and as a team player
Ability to maintain confidentiality
Capable of using discretion and judgement in carrying out job duties
Flexibility/Ability to work with all departments effectively to support additional projects and workload as needed.
Skills, Knowledge, and Position Requirements:
High School Diploma or Completion of IT Internship
Excellent troubleshooting skills are required. You must be able to quickly assess a situation, identify affected parties, and ask logical questions to work through issues to find and mitigate the root cause of an issue.
Must be able to prioritize projects and tasks.
Working knowledge of network and Microsoft operating systems.
Working knowledge of CSSM HTML, SQL, and Visual Basic are a plus.
Working knowledge of data integration and APIs is a plus.
Ability to exercise independent judgment and act on it.
Highly self-motivated, directed and organized
Strong attention to detail
Strong customer service orientation.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
Logical and efficient, with keen attention to detail.
Experience working in a team-oriented, collaborative environment.
Ability to communicate ideas in both technical and user-friendly language.
Able to stand or sit for full workday
Able to bend, stoop, reach throughout the workday
Lifting and transporting moderately heavy objects, such as computers and peripherals.
Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
Haselden is a drug-free workplace. As a condition of employment, candidates will be required to pass a background check and drug test
Travel to project sites as needed using company-provided vehicle. Jobsites located in Colorado and Wyoming. Occasional overnight lodging required.
Occasional evening and weekend work to meet deadlines.
Pay: The pay range for this position is $22.00-$26.00/hour. Pay to be determined by education, experience, knowledge, skills, abilities.
Haselden does not discriminate based upon any protected category with respect to the payment of wages. Haselden is an Equal Opportunity Employer, including the disabled and veterans. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
How much does a help desk analyst earn in Littleton, CO?
The average help desk analyst in Littleton, CO earns between $27,000 and $52,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.
Average help desk analyst salary in Littleton, CO
$38,000
What are the biggest employers of Help Desk Analysts in Littleton, CO?
The biggest employers of Help Desk Analysts in Littleton, CO are: