Help desk analyst jobs in Modesto, CA

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.

Job Title: IT Support Technician Job Type: 6 Month CTH Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology. Responsibilities: Provide second-level support for location-specific trouble tickets. Support users with all technology-related issues and ensure one-call resolution. Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices. Analyze performance, identify problem areas, and provide actionable insights. Engage with multiple teams to resolve technical issues. Perform maintenance tests, identify and isolate issues, and escalate as needed. Assist with purchasing, inventory, and financial transactions for physical and licensed technology. Required Qualifications: Education: High school diploma or equivalent Work Experience: At least 2 years of IT experience. Customer service experience. Experience troubleshooting operating systems. Skills: Ability to work effectively with both technical and non-technical personnel. Preferred Qualifications: Associate's or bachelor's degree in IT or related field. Technical institute certification in a related field. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

*Chicken Ranch Rancheria* Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. *of Me-Wuk Indians of California* *IT Technician II* *Department: *Information Technology *Reports To: *Director of IT *Status:* Non-Exempt *Pay Grade:* Full-time/hourly *Pay Range:* $27.00 hourly *POSITION SUMMARY:* The IT Technician II will assist in addressing hardware and software issues as well as provide general maintenance and IT troubleshooting. *DUTIES AND RESPONSIBILITIES:* * Serves as the first point of contact for all end users seeking technical assistance * Provide end users with timely written and oral updates regarding their support cases * Provide setup, installation, configuration, testing, and upgrades for all new and existing employee equipment, including desktop, laptop computers, peripherals, desk phones and software * Troubleshoot basic system and network-related issues * Work with vendor support to resolve technical issues * Provide training and orientation for staff on use of hardware and software * Maintain inventory of all equipment, software, and software licenses * Responsible for audio & video related systems * Responsible for supporting all local and remote users *EXPERIENCE, QUALIFICATIONS AND EDUCATION:* * High School Diploma (or GED or high School Equivalence Certificate) * Proficient in both verbal communication and written skills * Ability to organize and manage multiple tasks at the same time * A.A. in either Computer Science or Information Systems or Certifications in (A+/NET+/CCENT/MTA) and 1-2+ years of related IT experience * Must be able to obtain and maintain a gaming license *Working Conditions:* * Periods of standing and/or walking in a smoke environment *Physical Requirements:* * Employees are required to be able to meet the physical demands essential to the functions of this job. Reasonable accommodations may be made for individuals with disabilities. *Occasionally Required:* * Exerting 20-50 pounds of force to lift, carry, push, and pull to move objects. Climbing to move objects may be required at times.Exerting over 50 pounds of force to lift, carry, push, and pull to move objects. xevrcyc Signature: Date: _\*Indian Preference will be given to qualified Native American Applicants, as provided in Section 7(b) of the Indian Civil Rights Act._ _This position description may not include all the listed duties, nor do all the listed examples include all tasks which may be found or assigned to this position. _ Job Type: Full-time Pay: $27.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Tuition reimbursement * Vision insurance Ability to Commute: * Jamestown, CA 95327 (Required) Ability to Relocate: * Jamestown, CA 95327: Relocate before starting work (Required) Work Location: In person

: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of an IT Help Desk Analyst I is to serve as the primary point of contact for all IT-related inquiries, responsible for analyzing, diagnosing, and managing escalations while resolving technical and user issues in a service-driven environment. This role requires quick comprehension and the ability to work independently. The analyst must efficiently manage time and tasks, resolving issues and handling requests both remotely and over the phone. The position demands flexibility in addressing various user skill levels and explaining solutions in a non-technical manner. Strong patience and excellent customer service skills are essential. Additionally, the role involves assisting end users with in-person support when remote solutions are not feasible, including travel to remote sites within a 15-mile radius. Qualifications: * High School Diploma or equivalent required. Associate degree in Information Technology or completion of a technical IT training program or related field is preferred. * Basic knowledge of computer hardware, Windows Operating System, and common applications such as Microsoft Office and Email Clients, and the ability to learn and use Axis departmental systems. * Strong problem-solving skills and the ability to troubleshoot technical issues. * Excellent business communication skills, with the ability to explain technical information in an easily understandable manner. * Ability to prioritize tasks and handle multiple requests simultaneously and must be able to adjust priorities quickly as circumstances dictate. * Customer-oriented mindset with a focus on providing excellent user experience. * Basic knowledge of networking concepts and protocols. * Experience with help desk software or ticketing systems is a plus. * Excellent time management skills. * Ability to work efficiently and effectively, even under pressure. * Ability to lift and carry up to 30 lbs. and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment. * Must possess a valid and current driver's license with reliable transportation, a clean driving record and automobile insurance is required. * Strong analytical, employee relations, and interpersonal skills. * Excellent writing, editing, and proofreading skills. * Ability to interact effectively and in a supportive manner with persons of all backgrounds. * Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. * Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. * Ability to establish and maintain positive and professional working relationships. * Must be able to be at work regularly and on time. * Must be able to be at work regularly and on time. * Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. * A can-do attitude and attention to detail with the ability to organize. * Ability to type a minimum of 35 WPM with minimal errors. * Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities * Serve as a first point of contact and as a tier 1 help desk technical support, application support, and incident response liaison. * Accountable for evaluating and testing new technologies prior to deployment to ensure the help desk analyst meet performance, security, and compatibility standards. * Assigned for endpoint preparation and management to ensure seamless device integration, reduce security risks, enhance the overall productivity of employees, and aligned with the Axis company standards, enabling employees to perform their work efficiently and safely. * Ensure compliance with privacy and security requirements by safeguarding sensitive data, enforcing access controls, and adhering to Axis Informational Technology (IT) security policies and procedures. * Assist in identifying and reporting potential security risks or breaches, and support end users in following best practices for data protection and secure system usage. * Create end user and IT internal documentation as needed. * End user training of new technologies as needed. * Collaborate with the Informational Services (IS) department and Informational Technology (IT) teams to facilitate workflow enhancements as required. * Responsible for optimizing new technologies after deployment. * Provide remote support and resolve issues over the phone or through remote desktop tools. Document all support activities and resolutions in the help desk ticketing system. * Drive to other sites and locations as needed to perform job duties or support organizational operations. * Participate in staff meetings, and attend other meetings and training events as assigned. * May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: * Employer paid health, dental, and vision benefits to the employee. * Option to participate in a 403(B) retirement plan with employer matching contribution. * Partial educational reimbursement. * 12 paid holidays. * Accrued paid time off with each pay period. * Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship Physical: Occasionally required to carry/lift/push/pull/move up to 30lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: IT Help Desk Analyst I, IT Support Specialist, Technical Support Analyst, IT Service Desk Technician, Computer Support Specialist, End User Support Technician, Help Desk Technician, IT Customer Support, Systems Support Specialist, Customer Service, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite

Benefits: 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are a busy shop in Manteca that is looking for a C Level Technician with the drive to learn and grow. As a Technician in our shop, you'll be exposed to and have responsibility for performing a wide range of repairs and maintenance, including: Oil Change Steering and suspension Belts and hoses Radiator and engine cooling systems Batteries, starting and charging Brakes and brake repair What we offer You · 5 Day work week· Great Work Environment· Closed on Sundays· Excellent base pay plus productivity pay· On Site Training· If you are interested in role, please apply and let's have a discussion about the opportunity. Thank you! Compensation: $800.00 - $2,000.00 per week Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

Job Description Who We Are & Why Join Us Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments. Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives. Learn more at: Avathon Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions. Join us and: Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding. Install & troubleshoot laptops, printers, & conference room equipment. Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management) Shadow senior team members to continue learning technologies and common tasks. Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager. Management of workstations including: o Ensuring Filevault & Bitlocker encryption o Ensuring Firewalls enabled o Deploying OS updates/upgrades o Remote support o Hardware/software inventory restock o Machine repairs You'll have: 4+ years' experience in an IT Support or Help Desk role Experience installing and supporting PCs & Macs, software, and conference room equipment. Strong troubleshooting and problem-solving skills Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360 Strong written and verbal communication skills Eager to learn, produces high quality work, and self-driven personality. This role requires 5 days a week to Pleasanton, CA, Avathon headquarter. Salary: The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Provide technical support to end users, aid in the administration of the GVHC computing environment and assist with the general operations of the IT Department. will work at our Atwater Admin site. Schedule is Monday - Friday 8:00am - 5:00pm Compensation: $25.48 - $26.75 an hour Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more! Essential Duties and Responsibilities Demonstrates effective communication and problem-solving skills. Install and maintain hardware. Install and maintain software. Troubleshoot hardware/software problems. Provide tier 1 of support to end-users. Assist with the general operations of the IT department. Other duties and tasks as assigned. Physical Demands The employee must occasionally lift and/or move up to 25-50 pounds and push up to 100 pounds (on wheels). Must be able to speak clearly in order to communicate information to End Users and Staff. Must be able to hear staff on the phone and in person. Specific vision abilities required by this job include close vision for RJ45 pin-outs, computer screens, and the ability to adjust focus. Must be comfortable in tight or confined crawl spaces. Work Environment The physical environment requires the employee to work indoors, primarily in an office setting. The noise level inside is quiet to average. Use of general office equipment is required on a daily basis. Travel may be required at times. Education/Experience Requirements Minimum Qualifications: Basic understanding of computer hardware, software and networks. Strong problem solving skills. Customer service-oriented mindset. Speak respectfully and professionally and in terms that both novice and experienced computer users can understand. Work on multiple tasks with minimal supervision. Travel to multiple sites. Excellent oral, interpersonal, and written communication skills. Valid California driver's license, vehicle insurance, acceptable driving record and reliable transportation. Education/Experience High School diploma or equivalent. Minimum 12 units of relevant technical or computer science, or at least one relevant IT certification from CompTIA, Cisco, Microsoft, Coursera, Google, or related certifying entity.

Job Details Modesto , CA Full Time $35.00 - $40.00 Hourly Day Information TechnologyDescription Job Purpose: The IT Specialist at RATTO BROS INC is responsible for managing and enhancing the company's IT infrastructure to ensure optimal performance, security, and efficiency. This role involves providing technical support, maintaining systems, and implementing new technologies to support the company's operations and strategic goals. Key Responsibilities: Provide technical support and troubleshooting assistance to employees for hardware, software, and network-related issues. Maintain and update IT systems, including servers, networks, and databases, to ensure smooth and efficient operations. Implement security measures to protect company data and systems from cyber threats and unauthorized access. Collaborate with other departments to identify and implement technology solutions that enhance productivity and efficiency. Manage IT projects, including system upgrades and new technology implementations, ensuring they are completed on time and within budget. Develop, maintain, and optimize inhouse applications and tools using .Net, C++, C#, Python, Blazor, JavaScript, and HTML Manage & maintain SQL databases, including design, optimization, troubleshooting, and performance monitoring. Develop and maintain IT policies and procedures to ensure compliance with industry standards and regulations. Train and support staff on the use of new technologies and systems to enhance their technical skills and productivity. Monitor system performance and make recommendations for improvements to optimize IT resources and capabilities. Qualifications Required Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Required Experience: Minimum of 3 years of experience in IT support or a similar role. Proven experience in managing and troubleshooting network infrastructure. Experience with IT security protocols and best practices. Familiarity with cloud computing services and virtualization technologies. Required Skills and Abilities: Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently. Proficiency in operating systems such as Windows, Linux, and mac OS. Excellent communication skills, both verbal and written, to effectively collaborate with team members and stakeholders. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Knowledge of database management and data backup/recovery procedures. Strong understanding of IT service management frameworks, such as ITIL. Ability to work independently and as part of a team, demonstrating strong interpersonal skills. Valid California Driver's License Class C Bilingual in English and Spanish, written and spoken; but not required

At California Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Job Title: Field IT Support Technician (Networking, MS365, Active Directory, PC/Printer Support) Employment Type: Full-Time Pay Scale: $6500 to $7333.33 per month. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Life insurance w/AD&D Feature Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Employee Assistance Program Health Reimbursement Account Discounts on products and services Above average industry pay Job Summary: We are seeking a skilled Field IT Support Technician to provide on-site and remote technical support for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in networking, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems. Key Responsibilities: Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls. Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams. Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services. PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals. On-Site & Remote Support: Provide timely resolution for hardware, software, and connectivity issues. Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies. Documentation: Maintain accurate records of configurations, issues, and resolutions. Client Communication: Liaise with dealership staff to understand needs and provide training when necessary. Required Skills & Qualifications: 3+ years of hands-on IT support experience (field support preferred). Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting. Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD). Experience with Active Directory, Group Policy, and Windows Server. Ability to image, configure, and troubleshoot Windows PCs and printers. Familiarity with basic cybersecurity practices (firewalls, antivirus, updates). Valid driver's license and willingness to travel to client sites daily. Excellent problem-solving and customer service skills. Preferred Qualifications: Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA. Experience supporting automotive dealerships. Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask). We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Toray Advanced Composites (TAC) is a leading supplier of advanced composite materials for the aerospace, sporting goods, motor sport and industrial markets. You will find our thermoset composite products on nearly every satellite, space launch vehicle, unmanned aircraft, military and commercial aircraft in production today. TAC also provides composites materials to industrial and recreational applications including mountain bikes, medical prosthetics and sports equipment. Our thermoplastic prepregs, known in the industry as Cetex , are found in a wide range of commercial and military aircraft, including large wing structures and interior applications like seats and galleys. Our Cetex products are available in unidirectional tape or fabric form in a variety of engineered thermoplastic resins including PEEK, PPS, PEI as well as a full line of performance thermoplastics including Nylon, PET, PC/ABS, HDPE, and PP. SUMMARY OF FUNCTIONS: The Helpdesk Technician I will provide hands on support by answering employees' inquiries regarding computer software, hardware and applications to resolve problems. This role will support employees and the IT department by assisting employees on resolving computer problems in person, or via telephone or electronically. This is a fast-paced environment, and the applicant must be willing to work flexible hours with the occasional on call/after-hours/weekend support. Please note roles and responsibilities are subject to change with or without advanced notice. MAJOR DUTIES AND REQUIREMENTS: Answer basic user inquiries regarding computer software or hardware or applications to help resolve problems. Serve as the liaison between employees and IT by supporting employees on questions or resolving computer problems in person, via telephone or electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, e-mail, mobile phone and operating systems. Review and read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Work closely with more experienced helpdesk technicians to support the set up of equipment for employee use Make recommendations for best practice on MS documents, databases and other departmental systems Utilize Helpdesk application (Ticketing system) to manage IT requests for hardware/software repair, maintenance, or replacement. Support as needed on workstation rebuilds and software deployment. EXPERIENCE AND/OR EDUCATION REQUIREMENTS: High school or equivalent experience College/Trade School experience in CIS/MIS or Computer Science is preferred 0 to 1 year of experience with supporting IT infrastructure technologies including mobile, phone systems and business applications Ability to troubleshoot in a timely manner while exhibiting a sense of urgency Flexible work schedule in order to support different work shifts, accommodate system upgrades and maintenance that must be performed outside of normal operating hours Attention to detail, well organized and able to multitask Ability to communicate technical concepts to technical and non-technical audiences Must be able to communicate clearly and effectively (written and verbally) in English Ability to communicate technical concepts to technical and non-technical audiences Able to work effectively with others Some experience or exposure to an ERP, preferably Microsoft Dynamics AX Proficient in MS Office suite Maintain work areas in a neat, orderly and safe manner Follow safety procedures for PPE (personal protection equipment) Hourly rate: $27.00 - $35.00 Toray Advanced Composites employment practices offer equal employment opportunity and does not discriminate against its employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, medical condition, sexual orientation, or any other basis prohibited by law. Equal employment opportunity will be extended to all persons in all aspects of the employer/employee relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall, and termination

Our Company Sconza Candy Company in Oakdale, California, has been manufacturing premium chocolate and confectionery products since 1939. Our Company is one of the largest manufacturers of panned products in North America, producing primarily private label products for some of the world's largest retail and CPG Companies. We are a Company committed to our Team Members and their personal and professional growth and recognize that each of them directly contributes to our success. Our 500,000 square foot facility is located in Oakdale, California, approx 95 miles east of the San Francisco Bay Area and approx 95 miles south of Sacramento. If you're a dynamic person and want to directly impact a leading confectionery company, we want you on our team! Position Summary: The Information Technology Support Technician responsible for providing technical assistance and support related to computer systems, hardware, or software. Respond to queries, runs diagnostic programs, isolates problem, and determines and implements the proper solution. They Perform administrative and technical procedures on information systems and maintain documentation that covers multiple functional areas Major Responsibilities: Evaluate equipment, components, and software for use in moderately complex information technology systems and solutions; interface with vendors as necessary Develop design requirements and prototypes Configure and maintain network devices, server hardware, operating systems, and associated services Participate in developing plans, schedules, and requirements for the deployment and lifecycle of systems Ensure security of network assets Design, develop, test, debug, install, implement, modify, and support new or existing applications software in accordance with area standard practices Work with users to analyze their requirements Maintain familiarity with installed software standards and procedures and provide technical guidance to other staff Provide technical support of workstations and laptops and technical guidance for assigned customer base Facilitate user access to local and remote information technology resources Implement security policies and protocols of the department Assist with user account administration, file rights management and backup/recovery policies and procedures Assist in the development of appropriate technology solutions for information delivery and/or learning environments Other duties as assigned Qualifications: High school diploma or state issued equivalency plus five years of Information technology related experience OR a bachelor's degree in IT, Computer Science or relevant field plus one year of experience. Working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Ability to explain technical information in understandable language to nontechnical staff members The pay for this role in the state of CA ranges from $28.00 and hour to $38.00 and hour based on years of experience, position responsibilities and geographic location. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Sconza is an Equal Employment opportunity Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Sconza is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at ********************.

Candidate must be client facing and professional. Skills Required: • 5+ years experience with PC deployment activity • Minimum 4 years experience with PC Hardware troubleshooting and repair • Minimum 3 years experience with direct client interaction • Minimum 2 years experience in team leadership role • Ability to follow written and verbal instructions • Adaptable to change in process or required activities • Attention to detail • Quick learner • Professional appearance and behavior, including punctuality • Proficiency in Microsoft Office Suite. Responsibilities: • Provide assistance to technicians as needed • Manage incoming and outgoing assets • Prepare systems for deployment • Scan existing asset for applications and settings • Interview clients to identify special considerations and other settings • Use KP tools to execute replacement activity • Collaborate with teammates to identify process improvements • Escalate quickly when issues arise Work Hours: Flexible - schedule to be determined, but evenings and weekends are required. Preferred: 1. Health care / Pharmacy experience 2. Experience with Point of Sales Systems (POS) - presently using Oracle 3. Deployment experience 4. Citrix experience 5. Pharmacy information management software experience 6. Windows 7 / XP experience Qualifications Min High School Diploma Additional Information US Citizen or Green Card only Contract For 6 Months

Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we're expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day. CHCA is seeking a full-time IT Technician to join our growing team at our Salida office. This position will be responsible for installing, maintaining and repairing hardware and software components of the organization's computers. You will also train users of the systems. This work is done remotely from the office or with on-site visits, as needed. Our sites span from Sacramento to Bakersfield and will require up to 40% travel. This is a fast-paced environment with a strong commitment to excellence, where attention to detail, adaptability, and a proactive attitude are essential for success. This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment. The regular work schedule will be Monday through Friday. Key Responsibilities: Setup workstations with computers and necessary peripheral devices (routers, printers etc). Check computer hardware (HDD, mouse, keyboard, etc) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care. Benefits: Competitive compensation Comprehensive heath benefits (medical, dental, vision, life & voluntary) 401(k) with generous matching Employee assistance program Vacation, paid holidays and paid sick time Requirements Qualifications: 3 years proven experience as IT Technician In-depth knowledge of diverse computer systems and networks Excellent diagnostic and problem solving skills Good knowledge of internet security and data privacy principles Certification as IT Technician preferred (CompTIA A+, Microsoft Certified IT Professional, etc) Strong computer skills, including high level of proficiency and knowledge in Microsoft Office, computer operating system, internet and email Familiarity with healthcare industry and EHR systems preferred Bachelors degree in computer science or related field or equivalent years of experience High school diploma or GED required Attention to detail Effective communication, both written and verbal Excellent organizational and follow up skills Self-starter and works effectively alone or in a team Valid driver's license with automobile insurance Salary Description 30.00-35.00 per hour, depending on experience

About Us Our mission at the Bay East Association of REALTORS is to advance members' success as real estate professionals. We are passionate about delivering memorable member experiences, fostering community engagement, and supporting leadership development. We are looking for a Website and IT Specialist to strengthen our digital presence and technical systems. You'll manage our WordPress website, support integrations with our AMS, and provide IT assistance - helping ensure a smooth and secure online experience for both members and staff. This role is ideal for someone who enjoys blending creativity with technology and wants to make a direct impact in a collaborative, people-focused environment. What You'll Do Website Management Maintain and enhance the WordPress website using Elementor, managing pages, themes, and plugins. Improve site performance, SEO, and accessibility while keeping content current and engaging. Track analytics and performance data using Google Analytics and SEO tools. Maintain SSL certificates, domains, and the AI Chat Bot, and ensure the website reflects Bay East's brand and mission. AMS (iMIS RiSE) Support Manage content and member data in MIS RiSE, creating and updating IQA queries and iParts. Support data cleanup, integrations, and AMS-related updates that enhance member engagement. Collaborate with internal teams to improve system workflows and data accuracy. IT & Systems Provide support for IT needs, troubleshooting software and login issues. Assist with onboarding, account setup, and license tracking. Research tools and technologies that improve operational efficiency and system reliability. What You Bring Hands-on experience maintaining and customizing WordPress sites (Elementor preferred). Familiarity with iMIS RiSE or other AMS platforms (IQA experience a plus). Working knowledge of HTML, CSS, and JavaScript. Basic understanding of IT systems, networking, and Microsoft 365. Strong attention to detail, organization, and communication skills. This position is required to be in office 4 days a week.

Dos Palos Oro Loma Jt. Unified PARAPROFESSIONAL GENERAL SUMMARY Under the supervision and general direction of certificated personnel assigned by the site administrator, assists instructional personnel with the development and presentation of learning materials and instructional exercises; tutors students individually or in small groups to reinforce and follow up on instructional activities; and performs other duties directly related to this job description. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. PRINCIPAL DUTIES AND RESPONSIBILITIES Monitors and assists students through practice and study activities following the presentation of learning concepts by instructional personnel. Reads to students, explains words and meanings, rephrases materials and provides appropriate learning examples. Assists in checking/validating student's work in progress and provides assistance/clarification for successful completion of assignments. Prepares materials for lessons. Reviews and corrects children's work. Assists students in the development of communication skills and serves as an appropriate language model. Helps instructional personnel in general behavioral shaping and reinforcement strategies as directed. Provides necessary assistance with routine classroom procedures and supervises students during recess and lunch periods. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Ability to see and read, with or without vision aids; ability to hear and understand speech at normal levels; ability to communicate so others will clearly understand normal conversation. Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary. Skill in helping students develop understanding and ability in reading, math, and language comprehension. Ability to assist in the management and shaping of student behavior through positive reinforcement strategies. Skill in demonstrating an understanding, patient, warm and receptive attitude toward students. Ability to maintain a variety of records and reports, score tests and complete and record grades. Ability to maintain a neat, orderly and attractive learning environment. Skill and ability in working with diverse school population, and to establish and maintain positive working relationships with parents/guardians, community members and outside agency personnel. WORKING CONDITIONS Light to moderate physical effort, standing, sitting, and/or walking for extended periods of time. Lift and move instructional materials and equipment. Low to moderate stress level. ENVIRONMENTAL CONDITIONS Indoor classroom and school environment. Temperature - usually normal climate, occasional adverse weather conditions. CONTACTS Daily contact with students, teachers, school and District staff. Occasional contact with parents/guardians and community members and outside agency personnel. OCCUPATIONAL CERTIFICATES/LICENSES First Aid and CPR certification. Annual Blood borne Pathogen/Hep B Training. EMPLOYMENT STANDARDS Hold an Associate's or higher degree, or completion of two years of higher education study, or passed a formal state or local academic assessment that demonstrates knowledge of and the ability to assist in teaching reading, writing, and mathematics or reading, writing, and mathematics readiness. Dexterity and physical condition to maintain a moderate to rigorous work schedule and meet standards of physical and mental health. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Note: Minimum qualifications may be waived on a case-by-case basis by the Superintendent or designee in his/her sole and absolute discretion. Board Approved: August 21, 2003 NCLB Compliance or Associate's or higher degree Internal Candidates need to submit a letter of intent with your application on Edjoin.org (no other documents required) External Candidates need to submit a full application packet on Edjoin.org with all required documents. Only applications with all required attachments completed will be considered. Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting. NCLB Compliance or Associate's or higher degree Internal Candidates need to submit a letter of intent with your application on Edjoin.org (no other documents required) External Candidates need to submit a full application packet on Edjoin.org with all required documents. Only applications with all required attachments completed will be considered. * CPR/First Aid Certification * Letter of Introduction * Letter(s) of Recommendation (3 recent letters; dated within the past 2 years) * NCLB Compliance * Other (Letter of Intent) * Proof of HS Graduation * Resume * TB Screening Result Comments and Other Information Dos Palos Oro Loma Joint Unified School District prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, citizenship or immigration status, race or ethnicity, religion, sex, sexual orientation, pregnancy actual or potential parental, family, or marital status, military status or association with a person or a group with one or more of these actual or perceived characteristics. Dos Palos Oro Loma Joint Unified School District requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying. Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to: David Childers Assistant Superintendent of Human Resources ************** 2041 Almond Street Dos Palos, CA 93620 ****************** If you need a reasonable accommodation to participate in the hiring process, Dos Palos-Oro Loma JUSD will provide you with one upon notice.

Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About the Role We're seeking a skilled and customer-focused IT Desktop Support Technician to join our team in support of a global life sciences client. This is a hands-on desktop support role working in a dynamic, fast-paced environment, providing technical assistance to end-users ranging from corporate staff to lab-based teams. You'll be part of an on-site IT support group responsible for ensuring a seamless technology experience across multiple departments. Key Responsibilities Provide Level 1 and Level 2 desktops support for end-users onsite Troubleshoot hardware and software issues on Windows systems Support mobile devices, printers, AV equipment, and other end-user peripherals Manage user accounts and access permissions via Active Directory and other tools Assist with imaging, deploying, and maintaining end-user systems and laptops Maintain ticket documentation using an ITSM platform Collaborate with client-side IT teams on rollouts, upgrades, and system improvements Ensure compliance with client-specific IT policies and procedures, including those in regulated environments Basic Qualifications 2+ years of hands-on IT support experience in an enterprise or scientific environment Strong troubleshooting skills with Windows 10/11, mac OS, and Microsoft 365 Familiarity with Active Directory, VPNs, SCCM, and mobile device management (MDM) tools Experience working in ticketing systems like ServiceNow or Jira Service Desk Excellent interpersonal and communication skills Ability to work independently and prioritize tasks in a fast-paced environment Preferred Qualifications Experience supporting users in regulated industries (e.g., pharma, biotech) is a plus Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft) are preferred but not required Salary Range $35,000 - $40,000 USD This position is for a Gruve customer and is a part-time role. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you're passionate about technology and eager to make an impact, we'd love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Job Details Pleasanton, CA Full Time $25.00 - $27.00 HourlyDescription : Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of an IT Help Desk Analyst I is to serve as the primary point of contact for all IT-related inquiries, responsible for analyzing, diagnosing, and managing escalations while resolving technical and user issues in a service-driven environment. This role requires quick comprehension and the ability to work independently. The analyst must efficiently manage time and tasks, resolving issues and handling requests both remotely and over the phone. The position demands flexibility in addressing various user skill levels and explaining solutions in a non-technical manner. Strong patience and excellent customer service skills are essential. Additionally, the role involves assisting end users with in-person support when remote solutions are not feasible, including travel to remote sites within a 15-mile radius. Qualifications: High School Diploma or equivalent required. Associate degree in Information Technology or completion of a technical IT training program or related field is preferred. Basic knowledge of computer hardware, Windows Operating System, and common applications such as Microsoft Office and Email Clients, and the ability to learn and use Axis departmental systems. Strong problem-solving skills and the ability to troubleshoot technical issues. Excellent business communication skills, with the ability to explain technical information in an easily understandable manner. Ability to prioritize tasks and handle multiple requests simultaneously and must be able to adjust priorities quickly as circumstances dictate. Customer-oriented mindset with a focus on providing excellent user experience. Basic knowledge of networking concepts and protocols. Experience with help desk software or ticketing systems is a plus. Excellent time management skills. Ability to work efficiently and effectively, even under pressure. Ability to lift and carry up to 30 lbs. and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment. Must possess a valid and current driver's license with reliable transportation, a clean driving record and automobile insurance is required. Strong analytical, employee relations, and interpersonal skills. Excellent writing, editing, and proofreading skills. Ability to interact effectively and in a supportive manner with persons of all backgrounds. Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. Ability to establish and maintain positive and professional working relationships. Must be able to be at work regularly and on time. Must be able to be at work regularly and on time. Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. A can-do attitude and attention to detail with the ability to organize. Ability to type a minimum of 35 WPM with minimal errors. Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities Serve as a first point of contact and as a tier 1 help desk technical support, application support, and incident response liaison. Accountable for evaluating and testing new technologies prior to deployment to ensure the help desk analyst meet performance, security, and compatibility standards. Assigned for endpoint preparation and management to ensure seamless device integration, reduce security risks, enhance the overall productivity of employees, and aligned with the Axis company standards, enabling employees to perform their work efficiently and safely. Ensure compliance with privacy and security requirements by safeguarding sensitive data, enforcing access controls, and adhering to Axis Informational Technology (IT) security policies and procedures. Assist in identifying and reporting potential security risks or breaches, and support end users in following best practices for data protection and secure system usage. Create end user and IT internal documentation as needed. End user training of new technologies as needed. Collaborate with the Informational Services (IS) department and Informational Technology (IT) teams to facilitate workflow enhancements as required. Responsible for optimizing new technologies after deployment. Provide remote support and resolve issues over the phone or through remote desktop tools. Document all support activities and resolutions in the help desk ticketing system. Drive to other sites and locations as needed to perform job duties or support organizational operations. Participate in staff meetings, and attend other meetings and training events as assigned. May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: Employer paid health, dental, and vision benefits to the employee. Option to participate in a 403(B) retirement plan with employer matching contribution. Partial educational reimbursement. 12 paid holidays. Accrued paid time off with each pay period. Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship Physical: Occasionally required to carry/lift/push/pull/move up to 30lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: IT Help Desk Analyst I, IT Support Specialist, Technical Support Analyst, IT Service Desk Technician, Computer Support Specialist, End User Support Technician, Help Desk Technician, IT Customer Support, Systems Support Specialist, Customer Service, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite

Who We Are & Why Join Us Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments. Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives. Learn more at: Avathon Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions. Join us and: Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding. Install & troubleshoot laptops, printers, & conference room equipment. Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management) Shadow senior team members to continue learning technologies and common tasks. Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager. Management of workstations including: o Ensuring Filevault & Bitlocker encryption o Ensuring Firewalls enabled o Deploying OS updates/upgrades o Remote support o Hardware/software inventory restock o Machine repairs You'll have: 4+ years' experience in an IT Support or Help Desk role Experience installing and supporting PCs & Macs, software, and conference room equipment. Strong troubleshooting and problem-solving skills Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360 Strong written and verbal communication skills Eager to learn, produces high quality work, and self-driven personality. This role requires 5 days a week to Pleasanton, CA, Avathon headquarter. Salary: The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.