Help desk analyst jobs in North Saint Paul, MN - 900 jobs
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Adult Support Professional
Lutheran Social Services of Wi & Upper Mi 3.7
Help desk analyst job in South Saint Paul, MN
Adult Residential Support Professional (Part-Time)
📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI
Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days.
This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts.
What You'll Do
Provide positive role modeling and daily support to residents
Monitor and document resident behavior and progress
Assist with life skills, meal preparation, and facility upkeep
Support residents in achieving treatment goals
Administer medications, breathalyzer tests, and urinalysis as needed
Respond to emergencies and crisis situations appropriately
Transport residents to appointments and activities
Participate in staff meetings and ongoing training
What We Offer
💲 Mileage reimbursement
🌱 Paid Time Off & annual raises
🏆 Service awards & recognition
💼 403B contribution option
🧘 Calm Wellness App - Premium Access
💳 Early earned wage access with UKG Wallet
🤝 Employee Assistance Program
What We're Looking For
High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred
Previous experience in residential care or similar services is a plus
Strong communication, problem-solving, and teamwork skills
Valid driver's license preferred
Ability to work independently with patience, flexibility, and professionalism
Willingness to complete DHS 83 training after hire (required)
Physical & Work Environment
Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care)
Community-based residential setting with moderate noise level
Day travel may be required up to 25-50%
Join Us
At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence.
Apply today and be the positive change at Exodus House.
LSS is an Equal Opportunity Employer (EOE).
$27k-31k yearly est. 8d ago
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IT Solution Analyst
Kellymitchell Group 4.5
Help desk analyst job in Minneapolis, MN
Our client is seeking an IT Solution Analyst to join their team! This position is located in Minneapolis, MN; Golden, CO; or Denver, CO.
Conduct functional and technical analysis across edge systems utilizing synchronous, asynchronous, and batch integration patterns
Identify and define interface patterns including publish/subscribe, scheduling, file transfer, request/response, and system orchestration
Map upstream and downstream dependencies and support integration design for all edge systems impacted by CIS transformation
Lead sequencing, testing readiness, and integration design reviews
Drive platform and environment engineering across transformation lifecycle phases, including staging, automation, monitoring, and migration
Design and implement infrastructure provisioning processes, automation pipelines, and shared platform services independently
Partner with architects and technical leads to design and optimize cross-platform integration and compliance solutions
Diagnose complex infrastructure and application issues and drive resolution across test, QA, and non-production environments
Lead conversion, migration, and performance tuning efforts across multiple environments during critical program milestones
Ensure cybersecurity and regulatory controls are implemented appropriately and recommend remediation actions as needed
Maintain and enhance environment documentation, engineering standards, and reusable architecture patterns
Desired Skills/Experience:
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
7+ years of experience in platform engineering, DevOps, infrastructure, or a related technical domain
Demonstrated ability to independently solve complex engineering and integration challenges
Proven experience designing scalable, secure, and resilient environments
Strong cross-functional communication and collaboration skills
Hands-on experience with SAP technologies, including SAP IS-U, with strong integration development capabilities
Experience working with SAP Business Technology Platform (BTP) and modern integration architectures
Deep understanding of edge applications and complex system landscapes, with strong systems analysis skills
Ability to navigate and coordinate across multiple subject matter experts and integration partners
Experience supporting or delivering large-scale CIS or ERP transformation programs
Background in the utilities or energy sector
Familiarity with SAP RISE environments and modern SAP landscape transformations
Experience mapping and integrating large application portfolios (50+ systems)
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $80.00 and $90.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$80-90 hourly 5d ago
Computer Field Tech Position-Roseville MN
BC Tech Pro 4.2
Help desk analyst job in Saint Paul, MN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Help desk analyst job in Saint Paul, MN
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 40d ago
IT Help Desk Technician
Winmark Corporation 4.0
Help desk analyst job in Minneapolis, MN
Job Description
We have great opportunities for a customer-focused IT HelpDesk Technician (IT Support Center Technician) to join our talented team. Support Center Technicians are key in diagnosing and resolving software and hardware issues or questions related our franchisees' use of the Company's proprietary and third-party software. You will be an integral part of a collaborative team that provides comprehensive franchisee support. Winmark Corporation is a premier, nationally recognized franchisor of over 1300 resale retail stores in North America, including Once Upon A Child , Plato's Closet , Play It Again Sports , Music Go Round and Style Encore .
Primary qualifications for the IT Support Center Technician role include:
2 - 4 years of computer-related support and/or education, with A+ and/or Network+ certification preferred
Must possess knowledge of PCs and operating systems including troubleshooting capabilities and networking experience
Point-of-Sale hardware experience a plus
Successful candidates are detail-oriented and must have excellent problem-solving skills, and strong verbal and written communication skills
Strong organizational and time management skills, with the ability to prioritize multiple cases and projects
Ability to build strong relationships in a collaborative, team environment
Previous customer service experience with ability to display a high degree of professionalism, confidentiality, tact, and diplomacy with franchisees
Must be available to work some nights, weekends, and holidays (rotated across staff)
Familiarity with or willingness to learn AI technologies (e.g., Microsoft Copilot, chatbots, Ai-powered code editors, automation platforms). Demonstrated openness to adopting innovative technologies, including AI-based solutions, and a positive attitude toward continuous learning.
The IT Support Center Technician role is on-site at Winmark's Plymouth, Minnesota location. Annual salary is $45,000 - $50,000 DOQ, plus discretionary profit sharing and great benefits package.
At Winmark Corporation you will work in collaboration with others who are passionate about cultivating strong relationships and those who want to make a positive influence on communities, while making a sustainable impact on the world. At Winmark you will discover what it's like to work for a company where taking care of our people is genuinely a top priority - where we seek out those looking for a career, not just a job, and we offer exceptional benefits.
In exchange for your talent, Winmark offers rich health and welfare benefits such as a low premium, low deductible health plan, dental insurance, company-paid life and short-term disability insurance, generous paid time off, profit sharing, 401(k) retirement plan, and more. Open doors, relationships and taking care of our people are essentials of the Winmark culture; we offer career pathing, development opportunities and promote from within. Looking to surround yourself by people that help you become your best you, then let's connect!
Local candidates preferred; no relocation assistance.
$45k-50k yearly 15d ago
Tier 1 Support Specialist / Information Technology Spec 1
Minnesota State 3.5
Help desk analyst job in White Bear Lake, MN
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Tier 1 Support Specialist / Information Technology Spec 1 Institution: Century College Classification Title: Information Technology Spec 1 Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
White Bear Lake
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$25.54 - $38.34
Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States.
Job Description
Position Purpose
This position provides primary first-level technical support within the ITS team, including all incoming technology support, telecommunications, audio-visual, network (wireless/wired), printing/copying, and workstation support requests for service. This position performs first-level troubleshooting (both virtual and in-person) and assignment of incoming incident requests, including assigning to other support teams.
Position Responsibilities
* Serve as first line of consultation for individuals requiring technical assistance from the Information Technology Services department via incident tracking software, telephone, web, e-mail or in person.
* Maintain college computing hardware and software.
* Install and maintain integrated multimedia technology systems to ensure employees have access to effective multimedia systems that meet teaching and presentation needs.
Salary Range:
$25.54 - $38.34/hour
(DOQ - Salary Placement will be done at time of hire.)
Minimum Qualifications
* Two years of experience in a helpdesk/audio-visual/workstation support role (a degree in a directly related technology field may substitute for one year of experience).
* Two years of experience using and supporting Microsoft and Apple computer operating systems, desktop productivity software applications (Microsoft Office), other software applications, and database management systems.
* Basic working knowledge of one or more network operating systems, including administration of user accounts.
* Ability to clearly communicate technical information, written and verbal, to users of varied technology skills and experience.
Physical Requirements
* This position requires the ability to lift 25 pounds (or more) on a regular basis, as well as regular bending, stooping, and crouching during installations and troubleshooting.
* This position requires the ability to lift both arms over the head to perform installations or troubleshooting equipment.
Preferred Qualification
* Experience supporting technology usage in an educational setting.
* Strong customer service experience and skills.
* Knowledge of Extron integrated multimedia control systems and their programming.
Other Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held.
This position requires successful completion of employment references and a driver's license background check.
Work Shift (Hours / Days of work)
Monday - Friday 9:30am - 6:00pm
Telework (Yes/No)
Yes - *Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process.
Application Procedure
To bid on this position, an employee of Century College must currently work in an Information Technology Specialist 1 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources.
Internal Applicants - Please make sure your applications materials reflect how you appear in Workday.
All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for "Browse Jobs - Employees" in Workday via the search bar at the top to view open positions.
External Applicants - Please make sure to use your legal name on your application materials.
Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State.
Please upload the following documents to your application.
* Cover letter/letter of interest.
* Current resume.
You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents.
These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process.
Candidates having issues with job applications (i.e., unable to apply) or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to ****************
For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information.
About
Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year.
We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training.
With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community.
As a "community" college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners.
Century College. Discover What's Next!
To learn more about Century College or Minnesota State, visit ************************ or *****************
For questions, please contact Century College Human Resources at ****************
Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************.
Link to Century College's Non-Discrimination Statement
************************about/non-discrimination-statement
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
02-25-2026
Position End Date:
Open Date:
01-08-2026
Close Date:
01-08-2026
Posting Contact Name:
Kim Claggett
Posting Contact Email:
************************
$25.5-38.3 hourly Auto-Apply 5d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Help desk analyst job in Minneapolis, MN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$40k-56k yearly est. 60d+ ago
Technical Support Specialist/Customer Service
Collabera 4.5
Help desk analyst job in Golden Valley, MN
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Job Title
: Technical Support Specialist/Customer Service
Location
: 1985 Douglas Drive Golden Valley MN USA 55422
Duration
: 6 months (high chances of extension)
Position summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
• Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
• Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
• Understand SAP's functionality and be able to maneuver through the system efficiently
• Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
• Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
o Managing offsite inventory
o Planning/managing orders required for production lines
o Placing purchase orders with suppliers
o Perform manual shipping/invoicing transactions within SAP
o Understanding and enforcing software license agreements as well as enforcing legal restrictions.
o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
• Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
• BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
ujjwal.mane(at)
collabera.com
************
$67k-90k yearly est. 2d ago
Technical Support Specialist
Artech Information System 4.8
Help desk analyst job in Golden Valley, MN
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description:
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
They are expected to gather information and utilize web and product spec materials to guide customers through a Client product.
This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition.
Tasks and Responsibilities:
Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
Problem Solving - Diagnose and resolve technical hardware and software issues.
Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
Qualifications
Basic Qualifications:
High school diploma
Minimal call center experience
Minimum 2 year technical experience and/or technical degree
Additional Qualifications:
Technical or bachelor's degree preferred
Electrical degree or experience preferred
IT Knowledge
HVAC experience
Experience troubleshooting Internet Service Provider equipment
Wireless Networking experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-74k yearly est. 2d ago
IT Help Desk Specialist
Revel Staffing
Help desk analyst job in Minneapolis, MN
A growing healthcare organization is seeking a Healthcare IT HelpDesk Specialist to support clinical and administrative staff with day -to -day technology needs. This role focuses on providing high -quality technical support for electronic medical systems, user accounts, and core applications in a HIPAA -regulated environment.
Key Responsibilities
Answer inbound helpdesk calls, tickets, and emails from internal users (clinical and non -clinical).
Provide first -level support for common issues including:
Password resets and account lockouts
EMR/EHR and healthcare application access issues
VPN, email, and basic connectivity problems
Troubleshoot software and basic hardware issues following documented procedures and knowledge base articles.
Properly document all incidents, actions taken, and resolutions in the ticketing system.
Escalate complex issues to higher -level support or application teams as needed.
Deliver outstanding customer service to users of all technical skill levels and backgrounds.
Maintain strict confidentiality and protect sensitive patient and organizational data in accordance with HIPAA and security policies.
Support increased call volumes during peak periods and special projects.
Qualifications
High school diploma or GED required; associate degree in IT or related field preferred.
MediClear Certification (or equivalent HIPAA certificate) required.
1+ year of IT helpdesk, service desk, or technical support experience preferred.
Experience supporting users in a healthcare or clinical environment strongly preferred (EMR/EHR, clinical apps, etc.).
Strong verbal and written communication skills with a clear, customer -first mindset.
$44k-66k yearly est. 33d ago
Customer Engineer/ Desktop Support Engineer- Minneapolis, MN
Stem Xpert
Help desk analyst job in Minneapolis, MN
TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.
Hello,
Greeting!
My name is Priyanka Das and I'm a Technical Recruiter at TekWissen LLC, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job openings that may interest you. Below is a summary of the position.
Position: Customer Engineer/ Desktop Support Engineer
Location: Minneapolis, MN
Duration: Initial 3 months contract and then Full Time Permanent
Job Description:
PC and Laptop hardware and software break/fix. PC imaging, installation, moves, etc. Ability to lift 50 lbs.
Required Skills
1. Windows 7,Expert
QualificationsPC and Laptop hardware and software break/fix
Windows 7,Expert
Additional InformationThanks and regards Direct: ************
Email: venkat@tekwissen dot com
$44k-66k yearly est. 60d+ ago
Tier 1 Support Specialist / Information Technology Spec 1
Metropolitan State University 4.0
Help desk analyst job in White Bear Lake, MN
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Tier 1 Support Specialist / Information Technology Spec 1
Institution:
Century College
Classification Title:
Information Technology Spec 1
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
White Bear Lake
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$25.54 - $38.34
Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States.
Job Description
Position Purpose
This position provides primary first-level technical support within the ITS team, including all incoming technology support, telecommunications, audio-visual, network (wireless/wired), printing/copying, and workstation support requests for service. This position performs first-level troubleshooting (both virtual and in-person) and assignment of incoming incident requests, including assigning to other support teams.
Position Responsibilities
Serve as first line of consultation for individuals requiring technical assistance from the Information Technology Services department via incident tracking software, telephone, web, e-mail or in person.
Maintain college computing hardware and software.
Install and maintain integrated multimedia technology systems to ensure employees have access to effective multimedia systems that meet teaching and presentation needs.
Salary Range:
$25.54 - $38.34/hour
(DOQ - Salary Placement will be done at time of hire.)
Minimum Qualifications
Two years of experience in a helpdesk/audio-visual/workstation support role (a degree in a directly related technology field may substitute for one year of experience).
Two years of experience using and supporting Microsoft and Apple computer operating systems, desktop productivity software applications (Microsoft Office), other software applications, and database management systems.
Basic working knowledge of one or more network operating systems, including administration of user accounts.
Ability to clearly communicate technical information, written and verbal, to users of varied technology skills and experience.
Physical Requirements
This position requires the ability to lift 25 pounds (or more) on a regular basis, as well as regular bending, stooping, and crouching during installations and troubleshooting.
This position requires the ability to lift both arms over the head to perform installations or troubleshooting equipment.
Preferred Qualification
Experience supporting technology usage in an educational setting.
Strong customer service experience and skills.
Knowledge of Extron integrated multimedia control systems and their programming.
Other Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held.
This position requires successful completion of employment references and a driver's license background check.
Work Shift (Hours / Days of work)
Monday - Friday 9:30am - 6:00pm
Telework (Yes/No)
Yes -
*Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process.
Application Procedure
To bid on this position, an employee of Century College must currently work in an Information Technology Specialist 1 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources.
Internal Applicants -
Please make sure your applications materials reflect how you appear in Workday.
All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for “Browse Jobs - Employees” in Workday via the search bar at the top to view open positions.
External Applicants -
Please make sure to use your legal name on your application materials.
Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State.
Please upload the following documents to your application.
Cover letter/letter of interest.
Current resume.
You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents.
These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process.
Candidates having issues with job applications
(i.e., unable to apply)
or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to ****************
For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information.
About
Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year.
We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training.
With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community.
As a “community” college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners.
Century College. Discover What's Next!
To learn more about Century College or Minnesota State, visit ************************ or *****************
For questions, please contact Century College Human Resources at ****************
Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************.
Link to Century College's Non-Discrimination Statement
************************about/non-discrimination-statement
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
02-25-2026
Position End Date:
Open Date:
01-08-2026
Close Date:
01-08-2026
Posting Contact Name:
Kim Claggett
Posting Contact Email:
************************
$25.5-38.3 hourly Auto-Apply 5d ago
Help Desk Analyst
Harvard Bioscience 4.4
Help desk analyst job in Saint Paul, MN
About Harvard Bioscience - A career with Harvard Bioscience ("HB") is an experience where our employees are energized and aligned to our purpose - enabling discovery, safety, and production of tomorrow's therapeutics. HB is a venerable 100+ year old company, known as an innovative developer, manufacturer, and distributor of scientific research tools for the life science market, known for technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutions and government laboratories to the world's leading pharmaceutical, biotechnology and clinical research organizations. With operations in North America, Europe, and China, we sell through a combination of direct and distribution channels to customers around the world. HBIO has serious growth potential. The Senior Leadership Team that took over approx. 18 months ago is determined to professionalize the various functions and to align the constituent brands in such a way that cross selling is an important factor of growth. Our products cover the range from molecular, cellular, tissue, organ, preclinical and clinical technologies and solutions.
THE OPPORTUNITY Harvard Bioscience is currently seeking a resource for a HelpDesk role. The HelpDeskAnalyst's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. It is required that the qualified candidate are on site Monday - Friday. The position is located in New Brighton, Minnesota. ESSENTAL JOB FUNCTIONS
Responding to hardware and software problems related but not limited to:
On Site full time
Previous IT and end user support experience
Email, MS Teams, and other MS Office Products
Troubleshooting user computing issues related to IT supported HW or applications
Printers and Print Queue Management
Imaging New Computers
Identify potential cyber security issues
Networked computer support experience
Changing Domain Passwords
Desk Setup for IT equipment
Admin related to onboard and offboarding employees and contractors
SKILLS AND ABILITIES REQUIRED
Customer Service Skills
Computers, printers, and Windows OS.
Audio Visual Conference Room HS/SW Support
Office Tools
TCP/IP and Wireless
Self-motivated to learn new skills
BONUS SKILLS AND ABILITIES REQUIRED
Understanding of
Experience with Backup Solution including Tape Management
Active Directory
Azure Admin Portal
Microsoft Certifications
Physical demands
Lift up to 50 pounds.
travel
None
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER/VETERAN/DISABILITY
FLSA Non Exempt
ADA Disclaimer
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
$28k-33k yearly est. 32d ago
IT Executive Support Specialist
Nvent Electric Plc
Help desk analyst job in Saint Louis Park, MN
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
Be the primary point of contact and escalation for Executive and C-suite users.
Lead complex troubleshooting issues escalated from Level 1 that require advanced expertise.
Expedite issue resolution for executives by coordinating across IT teams.
Strong teamwork skills to collaborate effectively with other team members.
Work with key stakeholders across different business segments to understand their needs and provide technical solutions.
Troubleshoot moderate to complex hardware, software, network, and operating system issues.
Lead projects to improve IT operations and systems.
Collaborate with various groups to understand their technology needs and challenges.
Take ownership of issues to ensure timely resolution according to SLA.
Analyze, diagnose, and resolve moderately complex end-user problems.
Provide remote support for systems and applications.
Expedite issue resolution by coordinating with team members and management.
Accurately document details of issues, troubleshooting, and resolutions.
Maintain knowledge base articles to assist other technicians.
Identify appropriate assignment groups and transfer tickets accordingly.
Provide on-call support during non-business hours when needed.
Other duties as assigned
YOU HAVE:
Ideally 5+ years of experience in enterprise IT support
Ideally 3+ years of experience working directly with C-Suite Executive's, Presidents, and VPs
Ideally 5+ years supporting Windows and iOS environments in large enterprises
Expertise supporting Microsoft Teams, conference rooms, and boardroom
Logitech Tap and Crestron device experience a plus
Expert knowledge of Windows 10/11, Office 365, iOS, device management.
Experience with SCCM, Azure AD, Active Directory, O365
Experience with disk imaging including PXE booting devices using SCCM.
Working skills with core networking fundamentals including TCP/IP, DNS, DHCP, and VPNs.
Experience supporting the deployment and changes of networking infrastructure.
Maintain accurate inventory of IT assets.
Strong leadership and project management skills.
Ability to manage executive relationships with poise and professionalism.
Strong problem solving and advanced troubleshooting skills.
Excellent written and verbal communication abilities.
Detail-oriented with strong documentation skills.
Ability to meet physical demands of role.
Desire to continuously expand your technical knowledge.
Experience working with ticket management systems (FreshService experience a plus).
.
WE HAVE:
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at **************
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees
Pay Transparency
nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.
Compensation Range:
$26.10 - $48.50 Per Hour
Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.
Benefit Overview
At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
A 401(k) retirement plan and an employee stock purchase plan - both include a company match.
Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
#LI-OR1
#LI-Onsite
#INDOTH
$26.1-48.5 hourly Auto-Apply 60d+ ago
Help Desk Intern
New Charter Technologies
Help desk analyst job in Bloomington, MN
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
Who are we?
Element Technologies is a premier IT outsourcing firm serving small and mid-size business for over 25 years. We love what we do and have a passion for customer service which reflects in our people and defines who we are. Our team has the depth and breadth to tackle a wide range of issues and the ability to provide thought leadership to our clients. We are all about keeping our clients running, responding quickly to problems, and providing solutions in a meaningful yet easy-to-understand way.
The majority of our clients that we started with are still with us. That's because we're serious about our long-term commitment to them and we share their goals. Our success is not only due to the quality of our work; it's due to our attitudes, our innovative thinking, and the way we treat each other and our clients.
What will I do?
In this internship, you will learn and be responsible for a variety of IT related tasks, to include:
Provide first line response for users requiring assistance with information technology issues and problems;
Respond to requests for technical assistance by phone, email and/or using a HelpDesk management system;
Track issues to resolution, updating the internal knowledge base and/or communicating the findings with relevant business units;
Escalate more involved problems to the appropriate Tier 2 and Tier 3 Support Teams; and
Act as a liaison between customers and technical escalation teams.
What will I learn?
As a HelpDesk Intern, you will be exposed to a variety of different technologies as well as a variety of different job skills, to include:
Windows Desktop and Server operating systems: WinXP, Vista, 7, 8, 8.1 and 2003/2008/2012 servers
Active Directory
Microsoft Lync
Exchange 2003, 2007, and 2010
Office 2003, 2007, 2010, 2013 supporting
VMWare
Backup solutions
Firewalls
Network switching
Remote monitoring and support
Equipment recycling
Telephone confidence, written/verbal communication, organizational, time management, and problem-solving skills
Compensation and Schedule:
This internship pays $18/hour for a minimum commitment of 20 hours per week. We are able to offer a flexible schedule, in the evening and weekend hours, to work around your school schedule!
Who We are:
At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (
Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
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$18 hourly Auto-Apply 14d ago
Technical Support Specialist
Alula LLC 3.2
Help desk analyst job in Saint Paul, MN
ALULA is the leading professional security, IoT and smart home company. ALULA's flexible solutions enable our partners to efficiently adapt to the needs of today's modern home and business owners. We provide our customers with fully integrated solutions that encompass everything from hardware and embedded firmware to cloud software and mobile apps.
We are seeking an experienced, reliable and results-oriented Technical Support Specialist who enjoys working in a growing multi-state business. In this position, the main focus will be to answer phone calls, e-mails, and live chat support as they come in under the direction of the Tech Support Leader. This role requires strong attention to detail and complete confidentiality.
Essential Functions including but not limited to:
Work daily on a computer to provide information & support for customers.
Troubleshoot and resolve customer service inquiries while building a relationship with the customer
Defuse situations and escalate calls to the proper supervisor.
Transfer incoming calls to the appropriate departments.
Find common problems and report any on-going issues to the proper supervisor.
Keeps abreast of product features, capabilities and advancements and maintains a high degree of product knowledge.
Communicates customer feedback, trends and issues to the team and leadership.
Perform special projects as directed by management
Travel less than 10%
Telecommuting less than10%
Work Schedule: 11:00 AM - 8:00 PM
Other duties as assigned
Education, Work Experience and Skill Requirements:
High School diploma or equivalent required. Technical certifications or degree is a plus.
Strong customer service skills and must feel comfortable with answering phone calls daily to help resolve issues.
Ability to learn quickly and apply common sense problem solving.
Proficiency on computers. This position requires a lot of multi-tasking with multiple windows open.
A strong background in providing customer service over the phone.
One-year prior experience in the Alarm industry with basic knowledge of Control Panels (DSC, Honeywell, Vista, Etc.), how panels communicate, etc. preferred.
Excellent organization and time management skills with an ability to think proactively and prioritize work
Ability to communicate effectively and professionally both verbally and in writing with internal and external clients.
Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
Ability to handle sensitive information with the highest degree of integrity and confidentiality
Flexible and able to accommodate changing priorities and directions in a fast pace environment
Ability to work independently as well as in a team environment
Come join a market leading company that is fun, humble and committed to their employees and partners. We have a collaborative team culture and we help make lives safer every day. You will have access to products to keep your home protected. We offer competitive compensation, great benefits, PTO and so much more.
We are an Equal Opportunity Employer
Ready to join an innovative company? Apply now…
For more information please visit: *************
$34k-64k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Getac, Inc. 3.4
Help desk analyst job in Minneapolis, MN
Job Description
The Company:
Getac is comprised of a passionate team that takes pride in its our tight-knit culture. We are committed to our employee fulfillment by providing a flexible work schedule, honoring achievements, and maintaining a supportive working environment. Getac strives to promote an inclusive culture to create a workplace that reflects the diversity of the communities it serves. We are looking for growth mindset team members to help lead the way. We provide mobile rugged computing and video solutions, software, and cloud services to challenging work environments such as military, industrial, law enforcement, public safety, healthcare, and utility companies.
We are a team full of employees that believe in by working together we win together.
We offer a generous health care policy, PTO, and 401(K) with a 3% Contribution.
We believe in making a difference every day.
We offer performance- based bonuses.
The Position:
Getac has an opportunity for a Technical Support Specialist to join the team and provide proactive, responsive, and clear direction to current customers and internal Solutions Architects. The Tech Support Specialist will support our commitment towards providing exemplary service and surpassing customer expectations at every opportunity.
Essential Job Duties
Maintain professional and friendly relationships with customers
Provide exceptional customer service support and assistance to clients.
Communicate with clients using phone and email correspondence to resolve issues.
Troubleshoot complicated hardware and software issues.
Perform troubleshooting in a live production environment.
Organize, maintain, and update CRM ticketing system.
Work as needed to fulfill caseload requirements which may include on-call duties.
Assist in service duties as necessary
Field customer questions about general functionality and usage of the software systems.
Validate customer reported issues in a professional manner.
Provide appropriate solution/escalation based on analysis of customer reported issues.
Triage issues and escalate as necessary to L2 or L3 engineers
Experience & Education:
2+ years software/hardware technical support experience is required.
Strong verbal and written communication skills are required.
Network IT experience is preferred.
Experience with Windows Server (OS, Networking) environment is required.
Experience working with Law Enforcement/Military
Familiarity with network security concepts including firewalls, anti-virus and IDS/IPS.
Experience with wireless/wired networking and VPN solutions is a plus.
Associate degree in electronics/IT (or equivalent professional certifications/experience) is preferred
Education/Licenses/Certifications
Travel:
Minimum Travel for Company meetings.
The Location:
Getac is located in Irvine, CA but this position would be a hybrid (3 days in office) position located in our Bloomington, MN office.
Why Should You Apply?
• Great Benefits, interesting work
• Reasonable Hours to preserve a positive work/life balance
• Engaging, supportive culture - we have FUN!
*No outside recruiting is required
Getac is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$42k-80k yearly est. 5d ago
Customer Engineer/ Desktop Support Engineer- Minneapolis, MN
Practice Xpert Inc. 3.7
Help desk analyst job in Minneapolis, MN
TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients. Hello, Greeting!
My name is Priyanka Das and I'm a Technical Recruiter at TekWissen LLC, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job openings that may interest you. Below is a summary of the position.
Position: Customer Engineer/ Desktop Support Engineer
Location: Minneapolis, MN
Duration: Initial 3 months contract and then Full Time Permanent
Job Description:
PC and Laptop hardware and software break/fix. PC imaging, installation, moves, etc. Ability to lift 50 lbs.
Required Skills
1. Windows 7,Expert
Qualifications
PC and Laptop hardware and software break/fix
Windows 7,Expert
Additional Information
Thanks and regards
Direct:
************
Email: venkat@tekwissen dot com
$37k-52k yearly est. 2d ago
Local to Minneapolis ServiceDesk Support(ITIL , Windows 10 exp)_w2 only
360 It Professionals 3.6
Help desk analyst job in Minneapolis, MN
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
We are looking to fill multiple positions for Service Desk specialists in Minneapolis MN.
Qualifications
Mandatory Skills:
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide.
·
Three years previous IT Service Desk performing at a proficient level of experience in an IT Service Desk environment.
·
Strong active listening skills
·
Strong customer focus and very personable
·
Proven troubleshooting and deduction skills to assist and resolve customer application, navigation and technical issues.
·
Ability to recognize and adapt communications with the customers to a level the customer understands.
·
Strong communication skills both written and verbal - able to fully document all ticket documentation at the time of the call.
Impact/Outcome:
·
Many of our customers who will go through these changes provide critical services. It is imperative that we resolve issues in a timely manner, and with a high level of patience to insure a positive customer experience.
·
Provide the appropriate technical skillsets to resolve and help customers to adapt to the new technologies.
·
Demonstrate a high level of customer focused skills to insure a positive experience for all customers.
Additional Information
In person interview is required for this position.
$31k-39k yearly est. 2d ago
Technical Support - Analyst
Smc Ltd. 4.6
Help desk analyst job in Somerset, WI
About Us:
SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.
Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days.
Essential Job Duties and Responsibilities:
Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment.
Provide computer/network support relating to software and hardware problems.
Work directly with customers to provide services and help to resolve computer problems.
Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem.
Test programs and systems by analyzing them to determine likely problem areas.
Install, maintain or assist with network hardware and software.
Provide individual and group instruction, as needed, on the use of equipment and software, and on network features.
Essential Qualifications:
High School Diploma or equivalent required.
Prior experience or training on computer systems or operations.
Must have excellent written and verbal communication skills.
Self-starter with ability to work with minimal supervision.
Strong team player, well organized and flexible.
Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC.
Ability to detect, analyze and resolve computer software and network problems.
Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis.
Ability to correctly install and maintain computer hardware and software.
Desirable Qualifications:
Previous experience in a manufacturing environment.
ADA Requirements:
Typically sits, grasps items and performs keyboarding for frequent operation of a computer
Stand, walk, bend, reach or otherwise move about regularly
Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently
Occasional exposure to typical machine shop physical hazards
Travel by air or car frequently
What SMC has to offer?
Clean, Climate-Controlled Environment
Stable schedule
Paid holiday and PTO
Health, dental, and vision insurance
401(k) retirement savings
Life and disability insurance
Promotional opportunities
Training and career growth programs
Amazing co-workers
Tuition reimbursement
Employee Assistance Program
We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range.
At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
#IND
#LI-JB1
How much does a help desk analyst earn in North Saint Paul, MN?
The average help desk analyst in North Saint Paul, MN earns between $25,000 and $50,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.
Average help desk analyst salary in North Saint Paul, MN
$35,000
What are the biggest employers of Help Desk Analysts in North Saint Paul, MN?
The biggest employers of Help Desk Analysts in North Saint Paul, MN are: