Help desk analyst jobs in The Villages, FL - 288 jobs

Full-time Description Responsibilities: Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT. Set up company-issued phones and other electronic equipment. Asset manage company-issued IT equipment (phones, computers, printers, tablets). Collaborate with IT to create company email accounts and troubleshoot login issues. Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup. Support administrative sites and functions. Troubleshoot and resolve technology-related issues. Perform additional tasks as assigned by management. Job Requirements: BA/BS degree or equivalent combination of education and experience. Excellent organizational skills with strong attention to detail. Good communication and problem-solving skills. Salary Description $40,000 - $45,000 annually

Product Support Technician Success Profile *This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description This position provides remote technical support for various hardware and software applications across the enterprise. This position is the initial customer contact for issues within the organization and provides support as a mentor for the Support Center Analyst. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Provide technical support via phones and/or other media as required. Complete and document all calls in the form of Service Tickets. Escalate and monitor tickets through IS&S support layers to issue resolution. Dispatch vendors or division contacts as required for on-site repairs. Analyze and determine the magnitude of incidents and escalate to management any identified trends affecting our customers to reduce overall incidents to customers. Assist with the training and development of other team members. Perform select advanced level functions under the direction of an Operational Analyst. Clearly communicate technical analysis and resolution through written documentation within knowledge base. Perform Administrative division support (SAP) requests for new equipment and users account needs. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications: 1 year + Support Center Analyst experience. Strong customer service background. Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization. Must be able to work a 8 hour shift between 8am-8pm and weekends when required. Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.

Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082 Pay Plan: Career Service 60002082 Salary: Current Employees will be compensated in accordance with DCF salary policy. Total Compensation Estimator Tool Department of Children and Families Child Protective Field Support Analyst - Anticipated Vacancy Circuit 7 Internal Agency Only Current Employees will be compensated in accordance with DCF salary policy. The primary focus of the Field Support Analyst will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the FSA will request and review any records pertinent to the assessment of the family. The FSA will be co-located with Investigative staff to support Child Protective Investigators, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. DUTIES AND RESPONSIBLITIES: The CPI Field Support Analyst will coordinate in collaboration with the CPI Supervisor to ensure the following is being effectively completed in support of CPI investigative staff: * Provides support and assistance in coordinating referrals, appointments, record retrieval etc. * Pre-Commencement consultations and review of prior FSFN and Law Enforcement records. * Record Requests including but not limited to: school records, Law Enforcement reports, medical records, prior provider records and/or assessments etc. * Surgical Review of the records that are retrieved to assist in assessment and decision making for each case assigned to the Units they are assigned to. * In-Depth interpretation of the records to ensure an assessment is made in conjunction with Florida's current practice models. * High Risk cases will be flagged and tracked by this position, and the seamless investigative activities will be ensured. * Consults with the CPIs, and ensures written referrals are completed for the identified services and/or supports requested by the CPI or CPIS * Coordinates OTI/OTI transfer requests. * Coordinates Subject Matter Experts to assist CPI in decision making KNOWLEDGE, SKILLS, AND ABILITIES: The ideal candidate for this position would be knowledgeable in Florida's Child Welfare system, demonstrate the ability to critically think through a variety of situations, and possess the ability to provide feedback to staff in a strength-based way. The candidate should be highly organized, can multi-task, will assist in coordination and follow up on multiple activities. The candidate must have the ability to create and enhance relationships with partners and stakeholders to ensure open communication and collaboration in various settings and situations. The selected candidate should also be well versed in a variety of programs such as FSFN, CCWIS, MS Suite, Word and Excel to ensure that data is collected and analyzed on a consistent basis. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

The Court Technology Department provides direct support for all judges, magistrates, hearing officers, and associated staff within the Firth Judicial Circuit. This is complex and responsible technical work in planning, designing, implementing, coordinating, evaluating, and enhancing the Fifth Judicial Circuit's distributed computer system network, including operating systems, applications software, local area networking, and communications components, for use by end-users. Working relationships are established with court personnel. Work is performed under the general supervision of the Trial Court Technology Officer.The following statements describe the principal functions of this job and its scope of responsibility. This description should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. * Consults with users and performs assessments to determine user needs and systems requirements. Responsible for developing training programs and manuals and conducting individual and group training for system users. * Responsible for analyzing and resolving computer hardware, audio-video hardware, video conferencing hardware, peripheral equipment, software, and network communication problems using diagnostic software and technical troubleshooting processes. This includes equipment used for sound reinforcement and evidence presentation in the courtrooms and hearing rooms. * Responsible for analyzing and resolving computer hardware, software, and network communication problems using diagnostic software and technical trouble-shooting processes. * The user support analyst may serve at the Court Technology help desk and responds to calls for assistance and emergencies. * Working relationships are established with court personnel throughout the circuit, including judges, magistrates, hearing officers, staff attorneys, judicial assistants, technology staff, and vendors. * Work is performed in conjunction with other members of the Court Technology staff, reporting to the Trial Court Technology Officer (CTO). * Assists with ensuring the security and compliance of Court Technology customer resources. * Devises complete computer system requirements and layout; develops major area of machine procedure and outlines computer instructions. * Plans, directs and supervises the development and preparation of detailed programs and the design of comprehensive flow charts and related material. Confers with subordinates on unusual and difficult procedures and offers advice and assistance as needed. * Confers with departmental officials for preliminary determination of program feasibility; reviews existing procedures, and defines problem and machine capability. * Schedules workflow and develops programming techniques; prepares budget estimates for current and proposed projects. Performs systems analysis and codes programs using current programming techniques and standards. * Provides internal and external user support. Resolves all problems as assigned and makes recommendations and reports any unresolved problems for resolution. * Travel within the Fifth Circuit is required. Secondary Functions * Performs other tasks as assigned. Customer Service * This is a front-line position for providing excellent customer service to members of the general public and other Court employees. Personal contact occurs with other employees of the Court, employees of other departments in the County, citizens, and customers of the department. Service is provided in person or by phone contact. Supervision * No supervisory responsibilities. Emergency Response County employees are required to report for work during a state of emergency and are subject to recall around the clock for emergency response operations which may include duties other than those specified in this job description. Minimum Qualifications * Education and Experience: A bachelor's degree from an accredited four-year college or university with at least 24 semester hours in computer science or management information systems and one year of experience in computer systems analysis, computer programming, office automation, or in planning or designing distributed computer systems; or an associate's degree or completion of a vocational/technical school program in computer systems engineering (excluding data entry) and three years of experience as described above. Experience in an area described above may substitute for the recommended college education or vocational training on a year for year basis. Licenses, Certifications, or Registrations * Must possess and maintain a valid Florida Driver's License and be insurable by current insurance carrier. * Professional IT certifications as needed. A combination of education, training and experience may be substituted at the County's discretion. Required Competencies To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and ability required. * Language Skills * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Mathematical Skills * Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. * Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Problem Solving Ability * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Develops plans, policies, specifications, programs continually. * Functions independently as an expert in matters of specialized policy, analyses or complex technical systems. * Specialized Skills and Abilities * Knowledge of distributed computer systems operations, terminology procedures, and equipment. Knowledge of and ability to install and configure system and application software, perform local area network management, and diagnose hardware and software problems. * Knowledge of the principles, practices, and techniques of computer programming and/or systems analysis. * Ability to interpret and analyze computer error messages. * Ability to consult with users and assess and determine user needs and systems requirements. * Ability to detect, diagnose, resolve, and document system malfunctions. * Ability to train individuals and groups. * Ability to diagnose or debug computer programs. * Ability to communicate clearly and effectively in both verbal and written form * Ability to communicate effectively and tactfully with department officials and other administrative personnel. * Ability to organize material, analyze information, and develop appropriate recommendations. * Ability to initiate and implement administrative procedures and evaluate their effectiveness. * Ability to plan and prioritize work and meet multiple deadlines. * Ability to remain calm in stressful situations. * Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns. Includes the ability to build a constructive team spirit where team members are committed to the goals and objectives of the team. Physical Demands * While performing the duties of this job, the employee will occasionally be required to stand, walk, stoop, kneel, crouch, or crawl and taste or smell, and to lift up to fifty pounds; will regularly be required to talk or hear; and will frequently be required to sit, use hands to finger, handle, or feel, and reach with hands and arms. Vision requirements are close and color vision, depth perception, and ability to adjust focus. Environmental Conditions * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a typical indoors office environment. The noise level for this environment will be moderate. Equipment Used * This employee will be required to operate a computer, calculator, telephone, fax machine, copy machine, and other general office equipment in the completion of the tasks of the position. Grade: 7 * Veterans Preference Position, must be minimally qualified* Hernando County Board of County Commissioners (BOCC) is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, color, religion, gender, orientation, national origin, age, marital status, veteran status, genetic information, pregnancy, disability, or any other protected characteristic as defined by law. Hernando County is a Drug-Free workplace. All employees are subject to drug testing in accordance with Federal and Florida State Law. Applicants requiring reasonable accommodations as defined by the Americans with Disabilities Act, must provide notification to the BOCC in advance to allow sufficient time to provide an accommodation.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR UB57j8RV5T

IT Support Analyst II - Remote (Overnight Shift) Full-Time | Must Reside in Florida Radiology Associates - Eastern Central Florida About Us Radiology Associates is the leading provider of medical imaging and patient care in Eastern Central Florida. We are recognized as a Breast Imaging Center of Excellence by the American College of Radiology and are committed to a collaborative, professional, and inclusive workplace. Why Join Us Join an organization that values employee growth, recognition, and teamwork while supporting high-quality patient care. Job Summary The IT Support Analyst II provides advanced technical support across the organization and serves as a bridge between entry-level and senior IT roles. This is a remote, overnight position supporting hardware, software, networks, and peripherals while assisting with user training, documentation, and small IT projects. Key Responsibilities Install, configure, and maintain computer systems and applications Troubleshoot hardware, software, network, and peripheral issues Provide advanced technical support to users and IT staff Maintain documentation and contribute to process improvements Assist with training and mentoring entry-level IT staff Qualifications Associate's or Bachelor's degree in IT or related field (or equivalent experience) 2-4 years of IT support experience Strong troubleshooting, communication, and customer service skills Experience with Microsoft operating systems and business applications Preferred Healthcare IT experience CompTIA A+, Network+, or similar certifications Benefits Medical, dental, and vision insurance PTO and paid holidays 401(k) retirement program Life and AD&D insurance Employee Assistance Program (EAP) Employee recognition and referral programs Additional Information Radiology Associates is an Equal Opportunity Employer, a Drug-Free and Tobacco-Free Workplace, and participates in E-Verify.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Chinchor Electric, Inc. is family owned and operated and has been in business for over 30 years. We are celebrating being one of the Nation's Top Workplaces after receiving the honor of being granted the Orlando Sentinel's 2024 Top Workplaces award! We are a Commercial and Industrial Electrical contractor, performing Heavy Industrial Electrical, Highway Lighting, Traffic Signalization projects, and much more. We work with both corporate clients and government entities and maintain yearly contracts with Orange, Seminole, Osceola, and Volusia counties, as well as the Florida Department of Transportation. We are proud to share that we are soon opening a second location in St. Augustine, Florida to serve Jacksonville and the surrounding areas. We have opportunities for advancement in both career and education. Chinchor Electric, Inc. is seeking highly motivated and hardworking experienced Traffic Signal and ITS Technician Foremen. We are currently hiring in the Central Florida area, St. Augustine, Jacksonville, and Pinellas County. Join our team, apply today! Educational Opportunities and Benefits: Medical (100% Employer-Paid Plan Options) Dental Vision Life Insurance 401K + Match Christmas Bonus Paid Time Off Employee Referral Program Advancement Opportunities Paid apprenticeship and training opportunities through the 4-year Florida Electrical Apprenticeship & Training (FEAT) and Northeast Florida Builders Association (NEFBA) apprenticeship programs. Paid certifications including: CDL-A Crane Certification (rigging, signaling, operating) IMSA Maintenance of Traffic Traffic Signal Technician Levels I, II, and III Job Type: Full Time, Hourly, Non-Exempt Pay: $28+ Hourly, Based on Experience Travel & night work may be required. MUST be able to work out of town and nights, on occasion. Traffic Signal Installer/ITS Technician Foreman Responsibilities: Oversee the daily operations of crews of traffic signal installer/ITS technician apprentices and traffic signal installers/ITS technicians. Work closely with the project superintendent and project manager to ensure the efficient and successful completion of projects from start to finish. Responsible for the installation and maintenance of electronic traffic control devices. Assemble, install, service, test, repair, and adjust electrical and mechanical components of traffic signals and related equipment including traffic signal poles, overhead traffic signals, overhead signs, pedestrian features, and other related signal components. Inspect electrical systems, equipment, and components to ensure code compliance. Other duties as assigned. Required Skills, Qualifications, and Experience: Strong problem-solving and critical thinking skills. Ability to thoroughly follow instructions. Ability to understand and anticipate the needs of team members. Excellent written and verbal communication skills. Ability to work well in a team environment. Knowledge of National Electrical Code (NEC) Proficient in Blueprint reading. Class A CDL *Preferred* Roadway Signing experience *Preferred* 3+ years of signalization and/or ITS experience *Required* 4+ years of experience supervising FDOT projects *Required* Physical Demands Must be able to perform multiple tasks and can handle the physical demands of the job, including but not limited to, digging using a shovel, standing, walking, kneeling, bending, crouching, pulling, pushing, climbing, and lifting at least 50lbs. Equal Opportunity Employer Chinchor Electric, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, veteran or military status, sexual orientation, sexual stereotyping, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Drug Free Workplace To help ensure a safe, healthy, and productive work environment for our employees and others, to protect Chinchor Electric, Inc. property, and to ensure efficient operations, Chinchor Electric, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. This policy applies to all employees and other individuals who perform work for Chinchor Electric, Inc.

On-Call IT Field Technician - PC, Mac, POS and TV Mounting 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35 hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About the Role Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills. Key Responsibilities Troubleshoot and repair Windows and mac OS issues Resolve WiFi, router, and wired network problems Install and configure printers and scanners Replace or upgrade hardware components Reinstall operating systems using bootable tools Document work and communicate clearly with customers Install and support POS systems and run Cat5e or Cat6 cabling Perform outdoor TV mounting and basic A V setup Requirements Two or more years of experience in IT support or field service Strong networking and diagnostic skills Reliable transportation and valid driver's license Ability to work independently and provide professional customer service Ability to lift up to 50 lbs Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits Compensation IT and POS work: $35 per hour for time on site Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job DescriptionDescription: will be responsible for maintaining and assisting in Fidelity Manufacturing's IT infrastructure assets. This includes providing technical support to internal employees that includes hardware support for Dell Windows physical, virtual servers and personal computers. They will also perform various set up's and maintain multi-site assets as Fidelity continues to expand and grow. Essential Functions: Provide onsite and remote troubleshooting, repair, tech support and training. Set up, configure and maintain Windows PCs, printers, peripherals, networking and surveillance equipment. This includes Sophos firewall optimization. Perform software installations and updates. Assist senior engineer with network deployment projects. Grow your IT skills with on-the-job real-world experience Requirements: Qualifications: Associate degree is a plus or relevant experience with a MS systems or certification 2 years professional experience in a technical role Windows: 2 years (Preferred) Active Directory: 2 years (Preferred) Experience providing technical support. Excellent PC and Windows troubleshooting skills. Strong skills and understanding of Microsoft Office applications and Microsoft Office 365. Solid understanding of Active Directory and AD Architecture. Solid skills and understanding of other common business applications. Experience with Autodesk and SolidWorks CAD software is a plus. Good understanding of network topology and configuration at the desktop level. Solid PC hardware, software, and Windows operating system knowledge Knowledge of new technologies and techniques concerning computer-related subjects, especially personal computing, servers, and networks Working Conditions: This role is primarily performed in a professional office environment using standard office equipment such as computers, phones, printers, and filing systems. At times, responsibilities may require work in the manufacturing warehouse, where fluctuating temperatures, elevated noise levels, airborne particles, moving machinery, and walking on hard or uneven surfaces may be present. OSHA-compliant safety training, PPE, and safety procedures are provided and enforced, and employees must follow all posted safety requirements and wear required PPE when in production areas. Physical Requirements: The employee must be able to: Stand and/or sit for extended periods Walk on hard or uneven surfaces Climb stairs and maintain balance Stoop, crouch, or crawl as needed Reach and handle equipment or materials Communicate clearly with others Lift, push, pull, and move up to 25 lbs. without assistance

Details: Introduction: Visium Resources has been asked to identify qualified candidates for this Service Desk Technician position. This position is a contract to direct hire opportunity which is expected to be on-site in Sanford, FL. Summary: The selected Service Desk Technician will be responsible for taking customer requests for technology services and repair and accurately documenting, prioritizing, providing support, or escalating the customer's requests to the correct IT resources. Provides support for workstations with Windows operating systems, MACS's, desktop peripherals, mobile device management, asset tracking and application support. Assists users in the efficient use of applications and provide escalations of technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results. Job Description: Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Provide security access privileges to the appropriate staff, with high level understanding of group policies. Responsible for configuring, installing, and repairing computer endpoints while consistently following up with users to ensure proper function, for both internal and external customers. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Document issues and resolutions properly for record keeping and posterity. Support, manage, deploy policies/apps and maintain the recommended configuration of all mobile devices; this includes, but is not limited provisioning, securing, upgrading mobile OS and creating MDM policies & groups for device management. Develop and maintain installation, operations, and configuration procedures. Perform daily system monitoring, verifying the integrity and availability of all hardware and software. Install computer and endpoint Windows updates, software updates, firmware. Manage multiple incidents and requests as assigned, and monitor ticket workflows in accordance to SLAs. Must be familiar with industry standard ticketing systems. Advise management on situations that may require additional client support or escalation. Communicates to customers on the status of requests and incidents while consistently providing excellent customer service. Contribute to developing training materials and procedures in the proper use of technology equipment along with participating in training end users. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Monitor ticket workflows in accordance to SLAs. Support, manage, optimize, and maintain the configuration and installation of all desktop, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software. Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary. Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures. Details: Qualified candidates would have the following: Education: Associate degree in Computer Technology or two (2) year progressively responsible experience in the computer support field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Microsoft and CompTIA certifications preferred. Qualifications: Windows Operating Systems Apple iOS Microsoft Office 365 Administration Microsoft System Center Configuration Manager Printer Network Connectivity Deployment Service Desk Plus (or other ticketing system experience) Documentation & Records Management (Knowledge base contribution) Enhanced Customer Service Enrichment Efforts, and Effective De-escalation Experience Must also possess and maintain a valid Florida Driver's License including the ability to travel within the local area. Must possess excellent oral and written communication skills and be able to organize and prioritize tasks successfully. Ability to communicate effectively with other team members, customers, citizens, & executive leadership. Work requires a high degree of teamwork, coordination with customer departments, independent judgment, initiative, and a positive attitude. Ability to evaluate situations and exercise good judgment in making decisions. Ability to work independently, maintain accurate and detailed records and organize and assemble data to obtain desired output. Experience with the methods, tools, and techniques applied to diverse IT Support in multi-platform networked environments. Ability to evaluate, diagnose and develop solutions to potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users. In depth knowledge of personal computers, operating systems, Office Suite, and use of general business applications. Ability to establish and maintain effective working relationships with staff at all levels of the organization. Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs. ________________________________________________________________________________________________ Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company"s success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium. Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

As the AEGIS IT Systems Technician working for Hepburn and Sons LLC, you will provide Fleet Technical Assistance . You will be expected to interpret shipboard technical documents to assess, repair and document equipment deficiencies . This is a contingent position based on award/funding from the customer. Working at Hepburn and Sons LLC Working at Hepburn means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of today. We honor handshakes as rigorously as contracts. We keep trust at the forefront of every decision we make and customer we serve! We believe there is no greater principle in business than that of building a solid foundation of trust. We hold one another to the highest levels of integrity and ethics. We cherish every opportunity given to us by our clients. We believe in collaboration, mutual respect, open communication, and opportunity for growth. This position involves working in both an office environment and a shipboard environment. Responsibilities Provide technical support for the evaluation and correction of fleet system/equipment casualties and provide technical assistance on mechanical/ electrical/electronic Combat Systems casualty repairs IAW the Joint Fleet Maintenance Manual (JFMM) and fleet requirements Provide technical assistance for other systems Provide problem analysis, troubleshooting, isolation, correction and checkout testing to provide a clear path for resolution returning the mechanical/electrical/electronic Combat Systems and related equipment to full operational condition Perform the following system/equipment troubleshooting and evaluation tasks: (a) Provide distance support (DS) for ships and on-site technical assistance for mechanical/electrical/electronic Combat Systems and related equipment (b) Utilize hardware and software technical expertise to troubleshoot equipment failures to determine corrective repair action and train ship's force in the operation, maintenance and logistics support of specific equipment (c) Provide logistics support as an integral part of on-site technical assistance (d) Complete Technical Assistance Visit Reports (TAVR), in accordance with the current version of the COMUSFLTFORCOMINST 4790.3 Joint Fleet Maintenance (JFMM), for ship's force, SERMC Code 200 Engineering Department managers, and SERMC Code 300 Maintenance Team (e) Research Departures from Specifications (DFS), Design Service Requests (DSR), Liaison Action Requests (LAR), and Work Specification Reviews(WSR) ( f) Utilize Government software systems to track problems associated with systems/equipment, and for system analysis, to include Tech Assist, Assessments &Scheduling Information (TAAS-Info) and Maintenance Figure of Merit (MFOM) systems Perform assessment and maintenance of shipboard systems and equipment and training in maintenance and overhaul processes Perform the following operational assessment tasks during Total Ships Readiness Assessments, Ballistic Missile Defense Readiness Assessments (BMDRAs), INSURVs/ Mid Cycle Inspections (MCIs), Combat Systems Assessments (CSAs), and Pre-Deployment assessments, or similar test and inspection programs as necessary: (a) Assessment Program tasks include: the full spectrum of services required to perform system equipment assessment and inspections on all ship classes including: scheduling and coordination; test procedure development and maintenance; ordering, tracking, receipt, and delivery of parts and materials; data entry into maintenance and supply information systems; discrepancy tracking, maintenance, and reporting; analysis; reports; technical and logistics research; and discrepancy resolution (b) Fleet Maintenance Program tasks include: investigation of hardware and installation design and safety deficiencies; development of proposed engineering solutions to improve operational reliability, maintainability, and availability; engineering audits of prototype and production modifications and installations; and preparation of engineering and technical reports (c) Engineering, technical, and repair tasks include: development and maintenance of test, certification, and operation procedures; development of repair procedures, specifications and engineering change proposals; and adjudication of DFS and DSR requests. Provide integrated logistics and related support services to include logistics audits, reviews and assessments which determine the adequacy of logistics support and recommend corrective actions to technical documentation, tools, support equipment, configuration, test equipment, and repair parts IAW fleet schedules Perform the following ILS tasks: (a) Assess and recommend changes to shipboard ILS validations and verifications and review logistics documentation and submit 4790/CK forms to document configuration changes to include: Coordinated Shipboard Allowance List (COSAL) reviews for proper Allowance Parts List (APL) coverage; identification of material requisitions for items that are required to correct discrepancies; preparation of PMS documentation; development of Allowance Appendage Pages(AAP) for new support items; development of Provisioning Technical Documentation (PTD); and the maintenance of ship system configuration data (b) Assist ship's force in identifying, locating and tracking parts, material, specialized tools and equipment required for routine periodic and specialized maintenance actions Qualifications High School Diploma Must possess experience as outlined below for a minimum of three of the last seven years: In order to meet the requirements of this position, must have a combination of mechanical and electrical disciplines as well as; a) Full time, hands-on experience in the accomplishment of Fleet Technical Assistance, Assessment and Logistical Support of U.S. Navy ships' AEGIS Informations Technology Systems b) Full time, hands-on experience in interpreting shipboard technical documents to assess, repair and document equipment deficiencies, and configure equipment in alternate structures to meet mission requirement Secret level DoD clearance A working knowledge of Microsoft Outlook, Word, PowerPoint and Excel A working knowledge of Maintenance and Material Management (3M) Must already currently possess or be able to obtain a 10-hour OSHA Maritime Employment Course #7615 completion card within 60 days of the contract start date Travel up to 25% Able to work aloft, or in confined or secure spaces with potential exposure to extreme climatic conditions Able to lift up to 50 lbs Capable of stooping, climbing stairs, and prolonged standing for up to 6 hours daily

As part of our continuous company expansion, we have opportunities available to become part of our Richco application team. Richco believes in offering our clients our own application team; giving us a competitive edge by providing a "single source" service to our customers. We are looking for an experienced flooring installer to assist with our flooring installations projects. * The applicant must have vast experience with stamped overlay installations and / or epoxy resin flooring systems - including all preparation works required. * The applicant must be a self-motivated person who can work on their own or within a team. * Candidate must be willing to be flexible on their working location - as most of our work are within the Orlando area, however on occasions we also work out-of-state. * The works will include some warehouse work (at our premises in Ocoee) which involves assisting warehouse operative with on-loading / off-loading materials / equipment that are required for each job and keeping equipment all clean and ready for the next job and prepare flooring samples for our clients. * The other works will consist of attending various job locations (mainly themed industries - such as theme parks) and joining the team with the installations of our specialist flooring systems. This will include loading out materials, mixing and laying our flooring systems and keeping the site tidy and presentable at all times. We are looking for dynamic, proactive people who can take initiative. Our Application Technicians understands the meaning of true customer service, they are professional, team-oriented, possess good work ethics and are extremely results driven. We provide detailed and ongoing training. If you would like to learn more about the exciting opportunity of becoming a Richco Application Technician, please complete the form below and upload your resume.

14232 - Customer Support Technician (Onsite) - Celebration, FL Estimated Duration: 12+ months with possible extensions Work Setting: This is an onsite position, and teleworking is not authorized. Travel between Client's locations is required for 25% to 40% of the time. Only candidates able to relocate as required should apply to avoid removal from future consideration. Required: • Availability to work 100% of the time at the Client's site in Celebration, FL (required); • Experience in the installation, maintenance, and technical support of workstation hardware (1+ year); • Experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems; • Experience troubleshooting and performing minor repairs to hardware, software, and peripheral equipment using proven troubleshooting procedures; • Experience configuring and deploying IT resources, including desktops, laptops, printers, and mobile devices; • Experience with basic network and telephony support; • Experience installing, configuring, and updating software; • Experience installing, configuring, and troubleshooting audio-visual and videoconference equipment as assigned Preferred: • Associate degree from an accredited institution with IT-related coursework; • CompTIA A+ and Net+ Certifications. Responsibilities: • Provide end-user technical support, including installation, configuration, upgrades, and troubleshooting of hardware, software, and peripheral equipment. • Monitor and manage service ticket queues, resolving assigned incidents and documenting actions, diagnostics, and resolutions. • Install, configure, and support audio-visual and video conferencing equipment as assigned. • Deploy, configure, and support IT assets such as desktops, laptops, printers, and mobile devices in compliance with Client standards. • Perform basic network and telephony troubleshooting and provide on-site support for remote technical teams as needed. • Travel to Client locations to resolve IT issues and deploy resources as required. • Ability to lift up to 50 lbs and perform physical tasks, including climbing ladders, squatting, stooping, pushing, crawling, and bending in all types of weather.