Help desk analyst jobs in West Seneca, NY

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement We're seeking a detail-oriented, digitally fluent and tech-savvy professional to join our high-performing Corporate Communications team. This role serves as the operational backbone of our team, ensuring we run efficiently and effectively in support of our entire global family-owned business. The ideal candidate is a self-starter and "digital native" who thrives in a fast-paced business environment. They bring strong technical acumen, a collaborative mindset and a client-service orientation - especially when supporting executive and senior leaders during high visibility meetings, events and communications milestones. They are organized, resourceful, emotionally intelligent and passionate about using technology to enable impactful communication and content across generations. Key Accountabilities and Outcomes Key Responsibilities Technology & Tools Management * Serve as the day-to-day owner of communications platforms and tools (e.g., intranet, email, collaboration tools, social listening, media monitoring). * Manage access, permissions, and vendor relationships. * Troubleshoot basic issues and coordinate with IT or vendor support. * Research and recommend new tools or upgrades to enhance team efficiency and effectiveness. Content & Channel Support * Assist in creating and publishing content across channels (intranet, email, digital signage, etc.). * Ensure tools and platforms are optimized for user experience and accessibility. * Partner with content owners to maximize reach and engagement. * Organize and manage creative assets and content libraries. Event Support * Provide technical and logistical support for Corporate Communications-led events, including executive town halls, marquee meetings, livestreams and training sessions. * Manage virtual event platforms and troubleshoot live issues, as needed, in partnership with IT/production colleagues. Operations Support * Support daily team operations, ensuring smooth workflows and consistent execution. * Assist with project management, team planning tools and reporting dashboards. * Help document and maintain processes, templates and best practices. Measurement & Reporting * Help create dashboards and reports to track communication performance and engagement. * Maintain data quality and consistency across platforms. * Analyze survey feedback and engagement metrics to generate actionable insights. Knowledge, Skills, and Experience Qualifications | Skills | Experience Required * Bachelor's degree in Communications, Marketing, Business, Information Systems, or related field (or equivalent work experience) * 1-3 years of experience in communications, operations, project management, or technology support * Strong technical aptitude and ability to quickly learn new tools/platforms * Proven ability to thrive and deliver in a fast-paced, dynamic environment, with a client service mindset; must be able to manage multiple priorities * Familiarity with intranet/CMS platforms, email marketing tools, analytics dashboards, and collaboration platforms (e.g., SharePoint, Teams, Power BI) * Highly organized and detail-oriented, with the ability to manage multiple priorities * Strong interpersonal skills and emotional intelligence * Experience supporting change management or training others on communications platforms * Natural collaborator and relationship builder who values team success Success in This Role Looks Like * Communications tools and processes are well-managed, enabling greater efficiency across team operations. * Platforms and technologies are fully leveraged to deliver impactful communications. * Reporting and insights drive continuous improvement. * The specialist is recognized as the "go-to" resource for communications technology and operational support. About Us Our Corporate Communications team is lean and impactful-collaborative, creative, and committed to excellence. We support our global enterprise by connecting people through meaningful communication, enabling leaders and amplifying stories that matter. Joining our team means becoming part of a high-performing group that values partnership, innovation and connection. Rich's is a global, family-owned company operating in over 100 countries with more than 13,000 associates around the world. We're grounded in a values-driven culture and united by the spirit of innovation we were founded on 80 years ago. Rich's. Infinite Possibilities. One Family. COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $50,150.00 - $67,850.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo Job Segment: Corporate Communications, Marketing Communications, Communications, Change Management, Marketing, Management

Job Description We're looking for an experienced IT support specialist to join our growing team. You'll make sure any technical issues are resolved efficiently while providing an excellent customer experience. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If you're looking for a full-time opportunity with a growing local company, send in your resume today. Compensation: $45,000 - $55,000 yearly Responsibilities: Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems Run security checks on all of our systems to ensure we are protected from cybersecurity threats Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support Use strong communication skills to make clients feel comfortable with their technology Be a team player to provide the absolute best experience to end-users Work independently, leveraging effective time-management skills, while maintaining the ability to pivot as emergencies arise Qualifications: Top-notch customer service skills and driven to make our business succeed Skilled in communication, time management, and organization Expert-level Microsoft Office skills High school diploma or G.E.D. required, associate's degree in information technology or computer science is a bonus 2+ years experience in a professional IT setting Able to create detailed documentation for all tickets and SOPs Ability to simplify complex topics for end-users with varying skill levels About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: - Buffalo, NY Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support and office 365 · Executive end user trouble shooting skills · Break/Fix troubleshooting experience in larger corporate environments · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft Additional Information For more information, Please contact Shubham ************

FLSA Status: Non-Exempt Pay Range:$18-$20 Under the supervision of the Vice President of Information Technology, the IT Support Specialist is responsible for providing technical support for the organization's information systems and helpdesk. As a member of Information Systems Team, the IT Support Specialist will provide help desk support, create and manage tickets, install and configure IT devices, and work on a variety of IT projects. RESPONSIBILITIES: * Provide Level 1 help desk support, escalate problem tickets as necessary and ensure complete and accurate service documentation. * Provide on-site and remote technical support to locations in and around the Buffalo, NY area. * Routinely apply problem analysis and troubleshooting procedures to resolve end-user issues. * Install, configure, maintain and repair computer hardware, software and peripheral equipment. * Basic Active Directory, MS Exchange, MS Remote Desktop, LAN/WAN, phone support and management. * Assist with the management of mobile devices and mobile device monitoring. * Routinely read and interpret technical manuals and documents. * Assist with the maintenance and tracking of hardware, software and license inventory. * Provide basic technology training and education for workforce members. * Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve. QUALIFICATIONS: * Minimum 2 year degree in Computer Science/Information Systems or IT-related field. * Minimum of 2 years of experience working with IT systems/applications; previous help desk experience preferred. * Candidate must possess excellent customer service skills. * Excellent organizational and problem solving skills with the ability to effectively manage and prioritize issues and projects including those that may arise unexpectedly. * Demonstrated working knowledge and experience with Windows OS and MS Office Suite. Short-distance, same-day travel to program locations in and around the Buffalo, NY area. Some things you can look forward to: * Welcoming, team environment, that inspires you to thrive and be your BestSelf! * Rewarding work experience! * Generous paid time off * Flexible schedule * Various student loan forgiveness programs * Multiple and diverse health insurance options * Many other unique lifestyle & personal insurance options * Tuition reimbursement * CASAC certification tuition support * Professional license/certification renewal reimbursement * Defensive driving course reimbursement (if required for position) * Career growth and advancement opportunities * We look forward to telling you more!

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Technical Support & Security Analyst provides advanced technical support for the university's Student Information System (SIS) and manages key aspects of software licensing and account provisioning. This role is responsible for resolving complex Tier 3 support issues, managing user security, and ensuring the effective delivery of software and account services to campus users. The position plays a vital role in maintaining secure, reliable, and user-friendly systems that support the university's academic and administrative operations. Essential Functions Serves as the primary Tier 3 support contact for SIS related issues, resolving escalated tickets that require advanced technical expertise. Troubleshoots and resolves complex system errors, data issues, and performance problems in collaboration with technical and functional teams. Analyzes support trends to identify recurring issues and recommends system or process improvements. Participates in system upgrades, testing, and patching activities to ensure continuity and minimal disruption to users. Assigns, modifies, and audits user security roles and permissions in SIS, ensuring compliance with institutional policies and data governance standards. Collaborates with IT and data governance teams to implement SIS security protocols and ensures compliance with FERPA and other relevant regulations. Oversees account management tasks such as account creation, deactivation, and access troubleshooting across supported platforms. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Manages software licensing processes, including compliance tracking and user access provisioning. Maintains accurate documentation of support procedures, security configurations, licensing records, and account workflows. Documents support procedures, access control workflows, and user training materials. Provides guidance to Tier 1 and Tier 2 support staff and contributes to training materials and knowledge base content. Communicates effectively with stakeholders to understand needs, provide updates, and ensure satisfaction with support services. Other Functions Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy. Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration. Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity. Performs other related duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and 3 (three) years of related experience; OR associate's degree and 5 (five) years of related experience; OR High School Diploma or equivalent and 7 years of related experience. Experience with account support or security in an ERP system (Ex. PeopleSoft.) Strong understanding of IT security principles, data privacy, and access control. Excellent problem-solving, communication, and documentation skills. Demonstrated ability to communicate effectively in explaining technical and procedural material to a non-technical audience. Demonstrated ability to work independently and manage multiple tasks and deadlines. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience with IT service management tools (e.g., ServiceNow) and software asset management platforms. Experience managing software licensing and account provisioning in a large-scale environment. Experience working in user security and technical troubleshooting. Physical Demands/Working Conditions Typical Office Environment. Work Schedule Monday to Friday 37.5 hours a week. This position is eligible for a hybrid/remote schedule. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Sonwil Distribution is avidly seeking a skilled IT Field Technician to join our growing IT department! As an IT Field Technician, one will provide field support to end-users on several hardware and software issues. Duties and responsibilities Drive to different sites to perform scheduled maintenance or troubleshoot and resolve new issues. Perform routine equipment installs and move requests. Assist staff with desktops, laptops, and thin clients, including installation, configuration and ongoing support. Support company smartphones and tablets (iPhone/iPad). Provide assistance with installation, configuration, and ongoing support with warehouse's RF devices. Support the company's hosted VoIP solution. Troubleshoot and repair printers, scanners, and other peripherals. Interact with third-party support and vendors when required to arrange repairs or replacement of defective or damaged parts and machines. Provide application support around one of Sonwil's commercial or in-house written applications. Provide support to customers on a consulting basis. Assist with the overall operation of the Technology Services Group. Qualifications Bachelor's Degree in Computer Science, Computer Engineering or relevant field with experience preferred. Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Ability to troubleshoot and resolve problems, or escalate to appropriate resources if unable to resolve. Ability to work independently with limited supervision, while being an active member of a larger team. Ability to work on issues and projects with outside vendors. Ability to plan daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output. Ability to effectively and efficiently meet necessary project deadlines. Willing to learn new concepts and skills and be able to utilize these new skills to provide support to staff. Basic SQL experience is desired but not required. Knowledge of desktop, server, laptop, and thin client hardware and software including Microsoft operating systems Windows 7, 10 and Server 2008 R2, 2012, 2016, and 2019. Knowledge of Microsoft Office, Microsoft Exchange and Outlook. Knowledge of Citrix XenApp and XenDesktop. Knowledge of Apple products, including Mac OS, iPhone, and iPad. Knowledge of Nextiva phone system. Knowledge of Microsoft Active Directory including DNS and DHCP is desired. Knowledge of basic IP and networking concepts is desired. Knowledge of CAT6 cabling, terminating, tracing, and testing is desired but not required. Ability to move/lift equipment (30-50lbs max). IT Technical training and industry certifications are desired but not required. M-F 8am-4:30pm

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

One of Insight Global's chemical manufacturing clients is looking for a PART TIME Site Support Consultant to join their team in Middleport, NY! This position is 3 days on site (24 hours/week). This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the locations and employees within the country. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Experience in L2 IT site support including hardware/software troubleshooting, imaging and deployment of devices, strong understanding of network infrastructure, user onboarding/offboarding, asset management, etc. - Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc. - Proficient in endpoint management tools including SCCM and Microsoft Intune - Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively

Your Opportunity as the Senior Analyst, IS Support Services As a Support Services team member, you provide insightful advice and friendly technical support to users in need. You quickly diagnose hardware and software issues, explaining situations with patience and empathy. After determining what the issue is, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Smuckers service commitment with style, speed, and skill. You earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training. You are also a member of a manufacturing team and assist in managing vendors, projects, and site infrastructure. Location: Buffalo, NY Work Arrangements: Onsite Monday - Friday In this role you will: * Provide Tier I & Tier II support for mobile devices (smart phones, pads, tablets) * Provide Tier I & Tier II support for Microsoft O365, desktop operating systems, printer, and software to end-users. * Provide Tier 1 & Tier II troubleshooting support for network, phone, and server issues. * Image, configure and deploy PCs in an enterprise environment. * Deploy and repair local and network printers. * Install and configure software applications. * Provision accounts in multiple SOX applications. * Ensures root cause is understood, documented, and creates a plan to address. * Thinks creatively and develops solutions for moderately complex issues. * Serves as an internal escalation path to the Support Services team. * Provide after-hours support as needed. * Document (create/update) Standard Operating Procedures (SOP's) * Execute projects as directed by site and corporate leaders. * Maintain infrastructure and reinforce corporate standards across site locations. * Work with and supervise vendors within the terms of their contracts The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: * 2+ years in a Help Desk or support position * Strong customer service skills * High attention to detail * Team player * Strong people skills and an aptitude for problem solving * Strong ability to prioritize tasks * Creative thinking * Ability to maintain composure and customer focus while troubleshooting and solving technical issues * Ability to adhere to a schedule of customer appointments * Demonstrates leadership in enhancements/projects * Skilled in the Microsoft Office Applications * Basic PowerShell knowledge Additional skills and experience that we think would make someone successful in this role (not required): * Knowledge of the ServiceNow Platform * Knowledge of the Genesys phone system * Project management and budgetary experience Pay Range: $60,000 - $85,800 Learn more about working at Smucker: * Helping our Employees Thrive * Delivering on Our Purpose * Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn

Come join a growing financial technology company that's leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Genesys Systems Administrator to support our Operations team. The Junior Genesys System administrator will work under the guidance of the VP of Contact Center Performance Management to support and maintain a highly available, secure, and efficient environment that supports business operations and provides optimal customer experiences. This individual works in close partnership with others within operations as well as additional departments throughout the organization, including but not limited to IT, Marketing, Compliance and Legal. Essential Functions: System Installation & Configuration: Install, configure, and maintain the Genesys Cloud platform Configure Genesys components such as routing, IVR, Bots, voice, chat, email, and other communication channels. Integrate Genesys solutions with third-party systems, databases, and applications. Performance Monitoring & Optimization: Monitor the performance of Genesys platforms to ensure optimal operation and resource utilization. Troubleshoot performance issues, identify root causes, and implement corrective actions. Apply necessary patches and updates to ensure the system is running the latest versions. User Management: Create and manage user accounts, roles, and permissions within the Genesys environment. Ensure proper configuration of user profiles and associated workflows for smooth operations. Provide end-user support for Genesys applications and resolve any user access or functionality issues. System Security & Compliance: Implement and enforce security protocols to protect data and ensure system integrity. Monitor and audit system logs for any suspicious activities and take necessary actions. Ensure the platform complies with organizational and industry security standards (e.g., GDPR, HIPAA). Troubleshooting & Incident Management: Provide advanced troubleshooting for system outages, service disruptions, and incidents. Analyze logs, system alerts, and call data to resolve technical issues efficiently. Collaborate with other teams (e.g., Network, Security, Development) to resolve issues that impact Genesys system performance. System Upgrades & Maintenance: Plan and execute system upgrades, patches, and updates with minimal downtime. Perform regular backups of the Genesys system and verify the integrity of backup files. Schedule and coordinate planned maintenance with minimal impact on business operations. Documentation & Reporting: Maintain accurate documentation for all configuration changes, system upgrades, troubleshooting processes, and maintenance activities. Provide regular reports on system performance, incidents, and system health to leadership. Develop and maintain standard operating procedures (SOPs) for Genesys administration tasks. Collaboration & Support: Work closely with the development, network, and support teams to ensure seamless integration and operation of Genesys systems. Assist with the training of end-users and team members on new system features, functionalities, and best practices. Provide on-call support and respond to after-hours incidents as necessary. The ideal candidate will have the following: Bachelor's Degree or 3 years of relevant experience. Experience with Genesys Cloud systems highly preferred. Basic understanding of the Genesys platform (Genesys Cloud, Genesys Engage, PureConnect, etc.) and general contact center technology. Familiarity with telephony systems and concepts (e.g., VoIP, ACD, IVR, call routing). Strong analytical and troubleshooting skills, with a willingness to learn new tools and technologies. Ability to identify, diagnose, and escalate system issues under guidance. Good written and verbal communication skills for documenting issues and interacting with team members. Ability to clearly explain technical concepts to non-technical users. One of the following Genesys Cloud Certifications must be completed within each 6 months in the role, with the expectation that all 4 will be completed within first 2 years in the role. Genesys Cloud CX: Professional Certification (GCX-GCP) Genesys Cloud CX: Developer Certification (GXC-GCD) Genesys Cloud CX: Architect Certification (GCX-ARC) Genesys Cloud: AI - Digital Bots & Knowledge Certification (GC-AI-DB) Why Continental Finance? Continental Finance Company (the “CFC”) is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID

Full-time Description IT Field Technician - Join the Reid Petroleum Team! For Rochester Area and Central, NY! Are you a tech-savvy problem solver who enjoys working in the field? Do you have a passion for troubleshooting, installations, and keeping technology running smoothly? If so, we encourage you to apply to Reid Petroleum as an IT Field Technician! At Reid Petroleum, we have been a trusted name in the fuel and retail industry for decades, providing high-quality service and innovative solutions across our growing network of locations. As part of our team, you'll play a vital role in maintaining and improving the technology that keeps our operations running efficiently. This is an exciting opportunity for a self-motivated, detail-oriented professional who thrives in a dynamic environment. Prior experience in IT support, retail environments, or working with POS systems is a plus. What You'll Do: Install, troubleshoot, and repair Windows PCs, peripherals (printers, scanners, HID devices), and POS systems (NCR Radiant, Verifone Commander). Perform low-voltage infrastructure work, including running network cables and setting up racks. Configure and maintain CCTV camera systems and DVRs. Maintain IT equipment inventory and follow established procedures. Drive a company-supplied vehicle to various locations to provide on-site support. Work closely with teams to ensure seamless technology operations. What We're Looking For: Education & Certifications: Associate's degree in IT (or relevant experience); certifications like CompTIA A+, ITF+, MS MD-100, or MCA Modern Desktop Administrator are a plus. Technical Skills: Working knowledge of Windows OS, basic networking, VLAN segmentation, and Linux. Experience: Retail or fuel retail IT experience is preferred. Soft Skills: Strong problem-solving, multitasking, and customer service skills. Requirements: A valid NYS driver's license and a safe driving record. Why Join Reid Petroleum? At Reid Petroleum, we value teamwork, innovation, and exceptional service. We provide a supportive work environment, opportunities for growth, and competitive benefits to ensure our employees thrive. Benefits Include: Competitive pay Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and holidays Company-supplied vehicle for work travel Ongoing training and career development If you're looking for a rewarding career where you can make a real impact, apply today! Salary Description $22-$25/hour

Evergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Information Technology Technician II is responsible for providing assistance in the operations, support, and implementation of Information Technology for Evergreen Health. They provide maintenance and support for assigned IT systems and collaborate with other IT personnel to address staff computer logistics, phone systems, and new employee technology assignment and/or training. As part of the essential functions of this role The Information Technology Technician II (IT Tech II): Provides user account creation and maintenance for some organization systems, such as Microsoft 365, Active Directory, and Cisco phone systems. Works with staff at all locations of Evergreen Health to provide computer hardware, software support, or Audio/Video support Provide maintenance and support for assigned IT systems Works with IT staff to address staff computer moves, computer repairs, software installation, phone systems, and new employee technology assignments Contacts appropriate technology vendors for hardware or software support when needed Communicates regularly with IT staff regarding discovered issues and/or concerns as well as potential improvements to current systems Collaborate closely with clinical providers to develop a thorough understanding of their programs and assist them in meeting their program goals Enters data timely and accurately to promote patient care delivery and participates in ongoing QI/QA activities and training to improve patient experience Qualified Candidate will have an Associate's degree in Information Technology or related field with a minimum of four (4) years of professional experience working in the Information Technology field and providing support for computer hardware and software, including but not limited to: Windows 11, Windows Server Environments, and Microsoft 365. Candidate must be able to communicate clearly and professionally in writing and verbally, and demonstrate ability to work across multiple departments and aid with complex and escalated support requests. CompTIA A+ or similar certification(s) preferred. Experience with RingCentral is a plus. Candidate must be able to work autonomously; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential Job Type: Full-time; Monday - Friday 9am-5pm; Occasional travel to and from other Evergreen locations headquartered in downtown Buffalo; This is not a remote position Required Education: Associates Required Experience: Information Technology, IT Support (4 years) What Evergreen Health Offers You: Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an IT Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an IT Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. Multi-task customer calls, e-mails, IT security user provisioning and data center operations. Document calls in incident management software for detailed tracking and reporting. Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. Use remote access tools for troubleshooting and resolution of technical issues. Support inventory tracking of IT assets. Support VOIP telephone systems. Manage software licensing and upgrades. Work with third party IT vendors as needed. Perform equipment repair and replacement of IT components. Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. Knowledge of Microsoft Windows and user interfaces required. Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Under direct supervision, provides support for all designated Seneca Gaming Corporation entities. This includes but is not limited to hardware, software desktops, servers, networks, telecommunications, and/or the AS/400. Works closely with the Application Services and Technical Services team, management, and vendors to research and gain resolution on more difficult issues. Resolves and escalates technical problems according to standard operating procedures and within defined service levels up to and including dispatching other IT Support Technicians onsite. The daily focus will be on user account administration and maintaining policies/procedures as it relates to System Access Approval. Documents, tracks, and monitors problems and resolutions to ensure timely resolution. Will serve as a backup to IT Support Technicians when directed by the IT Support Shift Manager or the IT Service Desk Manager. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards, and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Assume ownership of technical issues reported by our team members and triage the needed to a timely resolution. Provide support to internal end users to diagnose and resolve hardware and software issues. Respond to telephone calls, emails, and personnel requests for technical support. Maintain and manage a support log for all activities through a centralized ticketing system. 2. Support on-site activities for both technicians, customers, events, and vendors. 3. Responsible for all user access creation and maintaining the current database of user accounts. Will work with other departments to identify access needs and gather all needed approvals when required. 4. Responsible for managing our system access approval process. 5. Work alongside other IT staff to complete work requests as directed by the IT Service Desk Manager or IT Support Shift Manager in support of the Seneca Gaming Corporation's technical infrastructure. This could include desktops, servers, networks, telecommunications, and/or the IBM iSeries (AS/400). 6. Seek to gain an understanding of the technical infrastructure components in use throughout the company, their designs and their operations, how they interact with one another, and how to effectively troubleshoot, install, and repair said components. Act as a mentor to IT Support Technician I's and ensure that the appropriate troubleshooting tasks are carried out and understood by the Team. 7. Interact with customers, answering questions and responding to special requests. Assist with resolving operational problems with users, coordinating proposed solutions with the Application Services team, Technical Services team, and management. 8. Provide technical escalation, advice, and disseminates resolution updates to the team to ensure timely resolution of work orders. 9. Deployment and support of mobility services/application support, including multi-factor authentication technology/devices. 10. Work with Application Services and/or Technical Services and hardware/software vendors to resolve hardware/software issues, online processing, or application problems as directed. 11. Participate in shift turnover (pre-shifts) to ensure timely resolution of problems. 12. Work with management to plan and accomplish goals. May be asked to perform a variety of tasks as directed. 13. Adhere to all standard operating procedures and guidelines. 14. Create and update all documentation (knowledge management) relating to job responsibilities. 15. Perform new hire orientation pertaining to all aspects of IT Support, as assigned. 16. Desktop/Laptop management for the new hire, transfer and termination processes, imaging and deployment of IT assets. 17. Maintain a working knowledge and practical application of information security principles and practices as they relate to their job responsibilities. Proactively assess potential risks and vulnerabilities within the environment. 18. Maintain a current understanding of all policies and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 19. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers, and staff. 20. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 21. Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. Associates Degree in computer science, management information systems, or a closely related field is required, and completion of two (2) or more of the IT-approved certifications within 12 months is preferred. An equivalent combination of education and/or experience is also acceptable. 3. One - three (1-3) years' experience in a Service Desk or similar Technology Support environment is required. 4. Minimum of three (3) years' experience supporting Windows networking environment including Windows clients and servers, supporting an IBM iSeries (AS/400) environment including commands and utilities preferred. Also, mobility services and applications, both IOS and Android. 5. Working knowledge of Active Directory and network connectivity with TCP/IP, DNS, DHCP, and wireless. 6. Working knowledge of Multi-Factor security applications 7. Ability to analyze and resolve problems according to established protocols 8. Ability to stay current with changes and updates in relevant technologies 9. Solid troubleshooting skills to determine and resolve user issues 10. Detail-oriented multi-tasker with the ability to respond quickly to changing priorities in an organized and timely manner 11. Ability to complete high-quality work in a fast-paced environment within designated timeframes 12. Exceptional interpersonal and verbal/written communication skills 13. Strong customer service focus 14. Must be a self-starter and team player who also has the ability to work independently 15. Ability to take initiative, act independently and anticipate requirements of the management team 16. Customer service experience in an Information Technology environment is required. 17. Experience with PBX, IP Phones and voicemail systems is preferred. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Must have the ability to write routine correspondence and to speak effectively to the public, employees, customers and vendors. 3. Must be able to demonstrate mentoring and coaching skills around day to day tasks. 4. Must have the ability to deal effectively and interact well with the customers, vendors and employees. 5. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. 6. Must be resourceful, utilizing all resources that are available to resolve issues. 7. Must demonstrate good judgment. 8. Must be a team player with strong interpersonal skills. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino/hotel. 2. Must be able to lift a minimum of sixty (60) pounds. 3. Must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate:$23.70 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Phase 3 - Looking to hire Deployment Technicians for phase 3 of a Epic Readiness initiative. These technicians will play a critical role in preparing clinical environments for the upcoming Epic Go-Live. They will be responsible for deploying, configuring, and validating new PCs across hospital and clinic locations to ensure full functionality and compliance ahead of Technical Dress Rehearsal (TDR). Skills Support, Desktop, Technical support, Troubleshooting If you are interested in learning more about this opportunity, please apply ! Job Type & Location This is a Contract position based out of Buffalo, NY. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Buffalo,NY. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician - Onsite Buffalo, NY to join our team in Buffalo, New York (US-NY), United States (US). Role Responsibilities: * Install, upgrade, support, and troubleshoot for computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices * Perform general preventative maintenance tasks on computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices * Diagnose and resolve software issues, operating system issues, and network issues * Interact with End Users to identify IT issues, provide easy to understand explanation of the resolution, and to provide timely updates on progress of their IT issues * Respond in a timely manner to end user inquiries and requests, ensuring to maintain customer satisfaction and adherence to Service Level Agreements (SLAs) * Manage daily Incident and/or Requests queue from an ITSM tool by accurately documenting work notes and resolution notes Required Qualifications: * 2+ years desktop and/or deskside experience * 1+ years customer service experience * Must have reliable personal transportation (Automobile) * Ability to physically perform general office requirements (ability to lift 50lbs) Highly Preferred Skills: * Solid client service skills * Strong knowledge of Windows operating system environment * A+ desktop or equivalent skill set is highly preferred; additional certifications for various hardware platforms may be required * Ability to physically perform general office requirements * Must be able to perform essential responsibilities with or without reasonable accommodations * Travel will be minimal and on an exception basis only * High School Diploma or equivalent * Undergraduate degree or some college coursework preferred Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The pay range for this role is minimum $22.12/hr. - maximum $25.96/hr. Actual compensation will depend on several factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success. Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level) Program Overview Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain: Hands-on experience in enterprise technology and digital solutions. Mentorship and guidance from experienced industry leaders. A professional network across functions and facilities. Career-ready technical and professional skills. When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered. What You'll Do As an Information Technology Intern, you will: Assist with system administration, troubleshooting, and IT support. Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems. Participate in software/application testing and documentation. Contribute to data management, reporting, and process automation initiatives. Complete a capstone intern project and present results to leadership. Qualifications We're seeking motivated students who are ready to learn, grow, and contribute: Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field. Minimum 3.0 cumulative GPA (on a 4.0 scale). Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred. Strong analytical, problem-solving, and communication skills. Collaborative mindset with a willingness to take initiative. Ability to work on-site at one of our locations for the duration of the program. Compensation & Benefits Competitive hourly pay. Skill development through hands-on learning. Structured mentorship and feedback. Networking opportunities with peers and professionals. Experience presenting to leadership at program completion.