Help desk analyst jobs in Wilkes-Barre, PA - 156 jobs

AWS Infrastructure Services designs, delivers, and operates AWS global infrastructure that powers the cloud. We maintain data centers, servers, storage, networking, and power equipment ensuring continuous customer access to AWS services. We solve complex supply chain challenges and seek talented individuals to join our mission. You'll collaborate with a diverse team including software engineers, hardware specialists, and operations managers to deliver the highest safety and security standards while optimizing infrastructure costs. Our inclusive culture welcomes innovation and supports end-to-end ownership of ideas. Role Overview: The Infrastructure Delivery Installation Technician will drive network stability and sustainability while developing automated scaling solutions. Required Competencies: * Technical aptitude with strong analytical and problem-solving skills * Clear written and verbal communication * Ability to work independently and lead teams * Quick decision-making and effective prioritization skills Physical Requirements: Must be able to: * Lift/move 40 pounds independently; participate in team lifts for heavier items * Work in confined, elevated, and noisy environments * Stand and walk for 8+ hours daily * Navigate ladders, stairs, and gangways safely Core Responsibilities: Safety & Compliance * Maintain safety and security standards * Follow established installation procedures * Operate material handling equipment safely Technical Operations * Install fiber and copper cabling * Complete equipment patching * Travel between data centers (personal transportation required) Leadership & Training * Lead site teams and assign tasks * Train new team members * Provide constructive feedback * Drive project completion within deadlines Key job responsibilities Key job responsibilities Core Responsibilities * Act as a subject matter expert for installing fiber and copper cabling between equipment * Follow established cabling installation procedures * Maintain safety and security standards during all work activities * Operate material handling tools and equipment safely Operational Requirements * Travel between data center sites (must have reliable transportation) * Work flexible hours, including overtime and weekends, to meet deadlines * Act as a key point of contact (POC) across departments to support organizational goals * Provide direction to small teams and vendors Physical Requirements: All physical requirements are expected with reasonable accommodations: * Lifting/Moving: o Individual lift/pull up to 40 pounds o Participate in team lifts for items over 40 pounds * Mobility Requirements: o Stand and walk for extended periods (up to 8+ hours daily) o Bend, stretch, and reach regularly o Climb ladders and stairs safely o Navigate gangways without restriction * Environmental Conditions: o Work in confined spaces o Work at heights o Work in noisy environments About the team AWS pioneered and leads cloud computing, powering businesses from startups to Global 500 companies. We embrace diverse experiences and backgrounds, welcoming candidates from all career paths - traditional or not. Our inclusive culture thrives through employee-led groups and events like CORE and AmazeCon, celebrating our differences. We prioritize work-life harmony through flexible working practices. As we strive to become Earth's Best Employer, we invest in your growth through mentorship programs and career development resources. Join us to shape the future of cloud technology while building a meaningful career. Basic Qualifications * 1+ years of computer networking experience * 1+ years of Linux operating systems experience * Bachelor's degree in Information Technology, Computer Science, or a related field * Experience in computer networking * Experience working with Linux operating systems * Can lift and rack equipment up to 40 pounds * Experience with computer hardware troubleshooting and repair Preferred Qualifications * Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines * Experience dealing effectively with customers during problem resolution and operating efficiently under pressure * Experience managing work and priorities through a ticketing system * Experience with cabling infrastructure best practices and methodologies * Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Company: PenTeleData Shift: Monday-Friday, 8AM-5PM, but must be available for after hours and on call support Pencor and its subsidiaries are Equal Opportunity Employers PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department. The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers. This position will focus primarily in the areas of structured cabling and related services to support Telecom and Data network installations. Ability to travel and perform duties throughout our service footprint required. Responsibilities include but are not limited to: Installation and testing of cabling, equipment and peripherals for Telephone and data networks Performing basic troubleshooting and testing of installed equipment Performing cut-over and training for POTS and VOIP phone installations Other duties as assigned Qualifications: Associates Degree and/or a combination of related industry experience and certifications 2+ years hand on experience with the installation of structured cabling for data and Telecom systems Established residency in Pennsylvania Valid PA Driver's License and good driving record Understanding of Wi-Fi technologies General knowledge of the full range of products and capabilities typically found in an SMB environment Familiarity with common network equipment (wired/wireless) commonly installed in an SMB environment Experience using MS Word, Excel, Viso and standard Microsoft applications Experience with Data and Telecom network installations Experience with POTS and VOIP phone services and requirements Experience with standard networking equipment such as routers and switches Excellent Communications Skills - Oral and Written Excellent Organizational and Time Management Skills Ability to use common hand/power tools and test equipment Ability to lift and carry up to 40lbs Ability to work well at heights on ladders, bucket trucks and roofs Ability to present a professional appearance and provide exceptional customer service at all times and in all situations Ability to travel and perform duties throughout our service footprint Ability to work overtime and flexible schedules as needed INDLP

1225 Mid Valley Dr, Jessup, PA 18434 PA100 Distribution Center Full-time Shift(s): MON TUE WED THU 10:00am - 6:00pm FRI 9:00am - 5:00pm Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Full-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality checks, and/or resolving discrepancies. Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. This is an entry-level position based out of our distribution center located at 1225 Mid Valley Dr, Jessup, PA 18434. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: o Operating computer programs, RF scanners, and printers to label product o Assisting branches with product related questions or issues by phone, email or online support o Performing quality checks verifying product descriptions and quantities match o Locating orders in the warehouse o Learning and understanding various department functions o Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures o Retrieving product for walk in customers at our distribution center o Maintaining the cleanliness and organization of work area o Complying with health, safety and sustainability rules and expectations o Participating in activities and programs that help the company achieve health, safety and sustainability objectives o Learning and assisting other departments within the distribution center o Learning, passing, and practicing various environmental health and safety trainings REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o Prior administrative/customer service experience OR industry experience and product knowledge o Proficient written and oral communication skills o Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy o Proficient using Microsoft Office Suite o Highly motivated, self directed and customer service oriented o Demonstrate strong math aptitude, attention to detail and sense of urgency o Exhibit strong problem solving, deductive reasoning and decision making skills o Learn and perform multiple tasks in a fast paced environment o Work independently as well as in a team environment o Willingness to work a flexible schedule/extra time as needed o Demonstrate our core values of ambition, innovation, integrity and teamwork o Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY) ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. FULL-TIME BENEFITS: Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Provides a central point of contract into the Information Services department to the end users. Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource. This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems. Minimum Requirements Ability to communicate and provide effective customer service to all Health System entities; Open minded, flexible, and receptive attitude in addressing customer system needs and requirements; Cooperative team player within the department operations; One year of experience and the general understanding of PC operations and maintenance; Minimum of 1 to 2 years work experience in a customer-oriented environment; Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers; Excellent communications and organizational skills required; Demonstrated ability to handle high-level customer escalation on a professional basis; Technical aptitude and knowledge preferred; Associate's Degree in computer science preferred or equivalent in experience.

EAM-Mosca Corp. Job Title: IT Help Desk Job Type: Full Time, Salaried Non-Exempt Reporting Structure: Reports to Network Administrator and Help Desk Manager EAM-Mosca Corp., Hazle Township PA, is market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions. As we continue to expand our Americas region presence, we are seeking to hire a growth oriented It Help Desk employee to join our dynamic IT Team. Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner. Job Description: The IT Help Desk is an entry level position in the Information Technology Department. The Help Desk applies knowledge of information technology systems, products and services to assist EAM Mosca employees with hardware and software issues. The IT Help Desk documents computer related problems, troubleshoots solutions and evaluates and resolves routine questions/problems, referring more complex issues to IT Specialists. The Help Desk will install IT supported software on new and upgraded EAM Mosca equipment. Roles and Responsibilities: · PC - prepare new laptops and desktops for EAM Mosca users · Internal & remote Customer support · Minor hardware repair · Printer support · Client upgrades to IT applications · Phone support · Mobility device support · VPN support · Document procedures in SharePoint · Complete assigned work in a timely, professional manner. Profile and Background: · Associates degree in an IT related field with a minimum of 2 years of experience. Will consider additional experience in lieu of education. · Must possess a general understanding of Information technology concepts and the ability to apply knowledge to promote independent problem solving. · Strong interpersonal and communication skills with the ability to interact effectivelywith employees at all levels of the organization; Must be team- oriented with a positive attitude and a desire to learn. · Must display good customer service skills with a professional demeanor; Ability to maintain composure in stressful situations. · Excellent organization skills and attention to detail. · Ability to lift up to 50 lbs. Fundamental Understanding: · Microsoft - Win10/11 · MS Office - O365 · Win Server 16/19/22 · Wireless concepts · Security software All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires the ability to articulate in a clear and precise manner and the ability to obtain information quickly and accurately. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Interacts with office personnel on support related issues. * Responds to all Help Desk tickets within one business day and creates relevant documentation. * Distributes newly created documents to more experienced team members for review and posting on SharePoint. * Follows standard escalation procedures. * Utilizes existing documentation in the SharePoint system to complete recurring tasks. * Basic troubleshooting of internal network issues. * Works with Procurement Administrator to procure computer supplies within company guidelines. * Administers user and email accounts at all offices. * Documents recurring IT tasks. * Follows closed Help Desk tickets with relevant documentation and distributes to more experienced team members for review and to post on SharePoint. * Trains junior members in applicable policies/procedures. Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. * A+ Certification/MCP is a bonus. * 2+ years of experience in a support role. * Proven technical knowledge and understanding. * Must be a resourceful and innovative problem solver. * Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. * Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. * Self-directed, organized, and motivated. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1 * Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. * A+ Certification/MCP is a bonus. * 2+ years of experience in a support role. * Proven technical knowledge and understanding. * Must be a resourceful and innovative problem solver. * Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. * Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. * Self-directed, organized, and motivated.

Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Responsible for the routine efficiency strategy of the hospital-based patient transport work group and the management of system wide rented patient care equipment tracking and monitoring. Job Duties: Oversees tracking of all owned and rented patient care equipment. Inputs rental equipment into vendor websites to ensure proper billing and management. Educates end users and staff on appropriate equipment handling and storage. Monitors electronic health record system and communicates efficiency opportunities and corrective measures to Patient Transport staff and management. Identifies incidents of platform-based equipment being moved between sites. Provides instruction on retrieval and return of patient care equipment to rightful site of ownership. Generates daily, weekly and monthly departmental productivity spreadsheets. Responds to requests and inquiries for patient transport and/or patient care equipment services. Performs dispatching function during electronic health record system downtime. Monitors and identifies opportunities related to staff productivity using Business Intelligence reports and provides back up data to regional transport managers. Makes determination on patients that are delayed and not ready to travel; communicates decisions to postpone or cancel transports to the patient care areas. Manages all patient transport phone calls or texts and overhead pages. Reviews policies and recommends corrections to Manager and Director. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required) Experience: Minimum of 2 years-Related work experience (Required), Minimum of 2 years-Managerial/Supervisory (Required) Certification(s) and License(s): Skills: Communication, Computer Literacy, HR Policies, Standards And Procedures, Office Politics And Confidentiality, Teamwork OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

As a Desktop Support Analyst, you will support the onsite Mail Order Pharmacy by providing desktop support to include technical advice, guidance, and informal training to customers using hardware and software programs. Some of the main responsibilities for this opportunity include: - Troubleshooting and restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. - Proactively monitoring and performing preventative maintenance. - Identifying technical issues and escalating to appropriate second level groups if needed. - Collaborating to identify root causes. - Creating checklists and procedures for problem control and prevention. - Working in a team setting, sharing information. - Responding, resolving, and documenting service tickets in a timely manner according to service level agreements or assigned completion dates. - Resolving work orders and problem tickets across multiple locations including those remotely supported. - Providing 24 x 7 on-call support as assigned including weekends. - Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks. - Installing and maintaining equipment located on the floor as well as overhead. - Moving printers, monitors, and other equipment as needed. - Shift hours are o Monday-Friday 9:30am-6:00pm ET. o Cover PTO for night shift employees. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 2+ years in a Microsoft windows environment providing hands-on IT Desktop Support. - 1+ years in a Microsoft windows environment providing remote Desktop Support using remote tools such as Splunk, Splash top, Go to assist, and/or Remote Desktop. - 1+ years of hands-on experience supporting printers such as: Zebra, Ricoh, HP, Canon, and/or Lexmark. - 1+ years of experience installing and maintaining equipment located on the floor as well as overhead. - Ability to move printers, monitors, and other equipment as needed up to 50 lbs. - 2+ years of problem solving/trouble shooting experience that demonstrated working knowledge of operating systems/hardware/software. - Must be flexible with shift. First 4 weeks of training the start and end time will vary based on who they train with/shadow. - Ability to work in office 100% of the time. This is NOT a remote role. - Ability to travel for projects, escalations, outages, production support, and cross-training. Approximately 25%. - Reliable transportation. - 2+ years in a Production Environment proving Desktop Support HIGHLY Preferred - Good oral and written communication skills and possesses a strong customer focus. - Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks. - Bachelor's degree and 3 + years of experience in a hands-on desktop support role. - Experience in a Windows environment with MCSE, MCP, A+, SEC +, Network + certification.

Dynamics 365 Customer Insights 12 Month Contract with Extension Schedule: Monday-Friday Pay Range: $90/hr. Our client, a prominent Investment Management firm based in Texas, is seeking an experienced Marketing Automation Consultant to support the implementation and optimization of advanced Sales & Marketing automation tools. The client's current homegrown solution lacks key capabilities such as sophisticated customer journey management, campaign orchestration, subscription/consent management, and seamless integration with other enterprise tools. Project Scope: The client has recently completed a successful Proof of Concept (PoC) with Microsoft Dynamics 365 Customer Insights & Journey and is now evaluating further tool options. The consultant will play a pivotal role in guiding the client through the tool selection process, ensuring alignment with business objectives, and providing best practice recommendations for marketing automation. Key Responsibilities: Assess current sales automation processes and identify gaps in journey management, campaign execution, consent/subscription management, and integrations. Advise on marketing automation tool selection, with a focus on platforms such as MS Dynamics 365 Customer Insights & Journey. Provide expert guidance on best practices for marketing automation, including campaign design, customer journey mapping, and data privacy compliance. Develop and present recommendations for tool implementation, integration strategies, and change management. Collaborate with client stakeholders to understand business objectives and translate them into actionable technical requirements. Support the client in achieving seamless adoption and measurable business outcomes through automation. Required Skills & Experience: Proven experience in marketing automation tool selection and implementation, preferably within the investment management or financial services sector. Hands-on expertise with MS Dynamics 365 Customer Insights & Journey or similar platforms. Strong understanding of campaign management, customer journey orchestration, and consent/subscription management. Experience integrating marketing automation tools with other enterprise systems (CRM, analytics, etc.). Excellent communication and stakeholder management skills.

NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Job Title: Hardware Technician Job Location: 248 Armstrong Road| Pittston, PA 18640 (Onsite) Duration: 6 months Flexible work Shifts: 6am or 7am - 2pm or 3pm & 5pm - 1am or 7pm - 3am Job Description: Education/Experience Bachelor Degree in Information Technology, Business, related discipline, or equivalent combination of education and experience. A+ Certification preferred Computer hardware repair or computer support experience Help Desk/Call Center experience preferred Skills Excellent oral and written communications skills Excellent problem solving and troubleshooting skills Experience in troubleshooting current Microsoft operating systems and Office applications Basic network knowledge of networks and network systems Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCaregiver Needed: Support for an Adult Client - Wilkes-Barre, PA Pay Rate: $15/hour Care Needs: Assistance with Activities of Daily Living (ADLs) Basic tech support (e.g., phone or tablet help) Cooking and light housekeeping Companionship and emotional support Schedule: Monday to Sunday Morning: 7:00 AM - 10:00 AM Evening: 6:00 PM - 10:00 PM If you're compassionate, dependable, and passionate about helping others live comfortably at home, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business. Essential Duties and Responsibilities include the following: Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools. Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS Remediation of security vulnerabilities as detected Creation and maintenance of user facing “how-to” and internal documentation Investigating and resolving trouble ticket items and making necessary repairs Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components Installing and testing network cabling Coordinating and implementing network software patches and upgrades Multi-Site Support for enterprise data, voice and video networks Administering enterprise wide security policies and systems Monitoring long-term information security and privacy strategy Planning and upgrading network installation projects Working with outside vendors for monitoring, new installations, upgrades, patches, and other support Essential Functions Multi-Site Network Setup and Maintenance Configure and optimize on-site and off-site Data Backup and Policies Configure and maintain All Network Printing Functions Maintain and Optimize Firewall Policies Configure Network Switches Administer Microsoft Remote Desktop File System Management and Configuration Microsoft Active Directory Administration Desktop Support and Software Installation per Company Policies Set up new users in phone, e-mail, domain, security and IQMS systems Program Phone and Unified Communications Software Implement New Hardware and Software for all Employees Maintain inventory as issued and spare equipment Excellent organizational skills and attention to detail Excellent communication and interpersonal skills. Effectively interact and work in a team environment Committed to lifelong learning and continuous improvement Must possess a “Get it done well” attitude Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities Interested in company results Treat people with respect Commitment to working safely Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience Certifications CompTIA A+ (Preferred) CompTIA Networking+ (Recommended) CompTIA Security+ (Nice to have) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud. Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are looking for a great place to work, and reach your potential, look to Peoples Security Bank & Trust. We continue to grow and are always looking for the right people to join our team. #TeamPSBT Are you interested in an IT Career opportunity with a local, financially secure bank? Peoples Security Bank and Trust Company, an expanding financial services provider with corporate offices in Scranton, Pennsylvania and locations throughout Eastern Pennsylvania, Pittsburgh, New Jersey and New York is seeking a Systems Administrator. The ideal candidate will have a wide range of Windows Server, Microsoft 365, and VDI (Horizon preferably) skills, networking and administration of systems in a 600+ user environment. The individual we are seeking must have a strong attention to detail and have a high degree of accountability. Essential Duties: Leverages technical knowledge and industry experience to evaluate vendor products and solutions in order to recommend them to Information Technology management. Maintain technology solutions utilizing best practices. Install, configure and manage enterprise applications and their functions according to specifications. Maintain and actively monitor organization's VDI environment including FSLogix. Maintain and monitor organization's ticketing and RMM systems, creating workflows for automated procedures and processes. Ensures security and privacy of enterprise systems and organizational data. Troubleshoot to identify and resolve problems promptly. Provide second level of support to internal helpdesk Benefits Offered to Peoples Security Bank Employees **Our College Tuition Reimbursement Benefit can help you achieve your long-term career and educational goals** Medical Plans Dental Plan Vision Plan Life Insurance Disability Insurance 401(K) Plan ESOP Plan Paid Time Off Paid Holidays Employee Assistance Program Banking Classes College Tuition Reimbursement Internal Advancement Opportunities Volunteer Time Off Company Overview Since 1905, community has and always will be our purpose. We were founded on the principle to be a bank that people can trust. We would not be where we are today without the dedication that our employees have had since we first opened our doors. Our values still hold true to this day and we are making strides to continue to grow with our amazing team. We believe that operating with a core set of values will be integral to the success of Peoples Security Bank & Trust for our employees, customers, shareholders and communities. PEOPLE | Working together for a common good by engaging our customers and communities. SERVICE | Consistently deliver a safe, reliable and positive banking experience for our customers. BETTER | A commitment to excellence in every interaction. TRUST | Integrity, accountability, guidance, and support form the foundation for every customer engagement. We believe our team is what makes our organization successful. Hearing their stories show a path of growth and enrichment in their careers. Every single team member truly makes a difference within our company and we're grateful for each employee who chooses to work with us. Peoples Security Bank and Trust Company is an Equal Opportunity Employer Requirements Bachelor's degree in Information Technology or related field preferred. 4+ years of relevant experience required, preferably in a banking environment. 2+ years of experience in VDI environments, preferably Horizon. 2+ years cloud experience in Microsoft 365. 2+ years of experience in infrastructure/network environments. Knowledge of various software and hardware platforms, including but not limited to Microsoft systems (Windows 11 & Server 2016+, Office 365 and Azure, AD and group policies, Windows PowerShell, WSUS, SQL), VMWare vSphere, VMWare Horizon, FSLogix, Ticketing and RMM workflows, System and Data Backups, enterprise Web-Filter and DLP. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.

Job Title: Systems Professional III (Central Office Technician) Union: IBEW 1319 - CBA 324 Hiring Manager: Timothy Dreer # of Openings: 1 Internal Posting Dates: 12/4/25 - 12/17/25 * Maintain and repair central office equipment to meet quality standards and Company practices. * Class 5 switching equipment * SS7/STP equipment * Voice Mail Equipment * Voice over IP systems * Ability to work on IP-based networks. * Must perform telephone and high-speed internet (data) installation and repair, meeting quality standards and Company practices. * Must be able to learn new technologies. * Must be able to install and repair all special circuits, full data circuits and FX lines. * Must be able to work when needed and in all types of weather. * Must interact with workforces to coordinate and disseminate information to complete job assignments and with other sections to attain Company service objectives. * Must maintain a professional image. * Must support and participate in the promotion of Company products. * Must be physically able to perform duties of the job including: * Lifting tools and ladders. * Climbing ladders and poles. * Work from a bucket. * Work in confined spaces. * Handle all necessary materials and supplies. * Must be able to use a computer (laptop), show that you can log on, log off, use windows, and get job assignments, sign off jobs, and do timesheets using Company provided programs with Company provided training by the end of the qualifying period. * Must pass pole climbing during the qualifying period. * Must perform other duties as assigned, provided the employee is qualified to do so Minimum Qualifications: * Must have and maintain a valid Class D driver's license. * Must meet weight requirement for the standard (ANSI, where applicable) for all equipment provided by or available to the Company, taking into account the weight of tools & apparel * Must be physically fit to perform the job (must be able to lift 80 lbs). * Carry & handle a 75-lb ladder on uneven ground * Must have good oral and written communication skills. * Strong problem-solving skills * Must be able to work aloft, as well as in confined spaces. * Understand the Basics of T1 & above technology. * IP knowledge (LAN/WAN design) * Understanding of basic OSP design (Copper/Fiber) * Read, understand and operate digital test gear. * Must be able to perceive differences in wire and cable colors. * Must have an understanding of basic electricity by passing a Company basic electricity test or a certificate from an outside agency. * Must be able to work shifts, days, nights, evenings (depending on tour selection) and work overtime and emergency call-outs. * High school diploma or equivalent Education/Training Preferred: * Digital fundamentals and electricity theory, equivalent trade experience or certificate from an accredited outside agency. * 2-year related degree * A+/Network Plus certification is preferred We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.