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The differences between hotel associates and front desk concierges can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel associate has an average salary of $32,062, which is higher than the $30,292 average annual salary of a front desk concierge.
The top three skills for a hotel associate include taking care, PET and customer service. The most important skills for a front desk concierge are reservations, PET, and customer service.
| Hotel Associate | Front Desk Concierge | |
| Yearly salary | $32,062 | $30,292 |
| Hourly rate | $15.41 | $14.56 |
| Growth rate | - | - |
| Number of jobs | 4,387 | 65,071 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 45% |
| Average age | 37 | 37 |
| Years of experience | - | - |
A hotel associate takes care of hotel patrons by registering them and assigning them to rooms. They are expected to give keys and cards to guests, transmit and receive messages, and keep a record of occupied rooms. They may also be in charge of making reservations. Different hotels may assign their associates a variety of other small tasks. However, the associate's primary duty is to ensure that the best services are provided to clients.
As a front desk concierge, you act as the first point of contact between guests and your organization. You are to answer guest inquiries, direct phone calls, coordinate travel plans, and make guests feel welcome and valued. You are to uphold the company culture at all times. In the end, your countenance represents the company image.
Hotel associates and front desk concierges have different pay scales, as shown below.
| Hotel Associate | Front Desk Concierge | |
| Average salary | $32,062 | $30,292 |
| Salary range | Between $23,000 And $43,000 | Between $22,000 And $40,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Gensler |
| Best paying industry | - | Media |
There are a few differences between a hotel associate and a front desk concierge in terms of educational background:
| Hotel Associate | Front Desk Concierge | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between hotel associates' and front desk concierges' demographics:
| Hotel Associate | Front Desk Concierge | |
| Average age | 37 | 37 |
| Gender ratio | Male, 36.5% Female, 63.5% | Male, 38.9% Female, 61.1% |
| Race ratio | Black or African American, 9.0% Unknown, 6.5% Hispanic or Latino, 21.0% Asian, 10.8% White, 51.4% American Indian and Alaska Native, 1.3% | Black or African American, 10.9% Unknown, 6.6% Hispanic or Latino, 23.3% Asian, 10.1% White, 47.7% American Indian and Alaska Native, 1.4% |
| LGBT Percentage | 13% | 13% |