Housekeeper/front desk vs front desk agent

The differences between housekeeper/front desks and front desk agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk agent has an average salary of $31,008, which is higher than the $28,300 average annual salary of a housekeeper/front desk.

The top three skills for a housekeeper/front desk include front desk, reservations and fold laundry. The most important skills for a front desk agent are reservations, team work, and guest service.

Housekeeper/front desk vs front desk agent overview

	Housekeeper/Front Desk	Front Desk Agent
Yearly salary	$28,300	$31,008
Hourly rate	$13.61	$14.91
Growth rate	-	-
Number of jobs	49,931	96,392
Job satisfaction	-	-
Most common degree	High School Diploma, 43%	Bachelor's Degree, 42%
Average age	37	37
Years of experience	-	-

Housekeeper/front desk vs front desk agent salary

Housekeeper/front desks and front desk agents have different pay scales, as shown below.

	Housekeeper/Front Desk	Front Desk Agent
Average salary	$28,300	$31,008
Salary range	Between $22,000 And $36,000	Between $25,000 And $37,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Brookhaven National Laboratory
Best paying industry	-	Hospitality

Differences between housekeeper/front desk and front desk agent education

There are a few differences between a housekeeper/front desk and a front desk agent in terms of educational background:

	Housekeeper/Front Desk	Front Desk Agent
Most common degree	High School Diploma, 43%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Housekeeper/front desk vs front desk agent demographics

Here are the differences between housekeeper/front desks' and front desk agents' demographics:

	Housekeeper/Front Desk	Front Desk Agent
Average age	37	37
Gender ratio	Male, 14.4% Female, 85.6%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 8.7% Unknown, 6.4% Hispanic or Latino, 17.0% Asian, 8.9% White, 57.8% American Indian and Alaska Native, 1.2%	Black or African American, 9.7% Unknown, 6.8% Hispanic or Latino, 22.1% Asian, 9.9% White, 50.0% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between housekeeper/front desk and front desk agent duties and responsibilities

Housekeeper/front desk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Make reservations cancel reservations cash handling cleaning rooms
Direct all making/editing reservations, taking payments, transportation.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Disinfect equipment and supplies using steam operate sterilizers and germicides.

Front desk agent example responsibilities.

Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
Work as front desk, PBX, and make error free reservations for a full size hotel consisting of 123 rooms.
Welcome guests into the 2nd largest Hyatt in the world.
Receive recognition for dependability and a``can-do"attitude.
Inform members and guests of current sales and promotions while accounting for an accurate POS drawer
Coordinate request for dry cleaning pickup/drop off, pet walking, housekeeping, grocery, delivery, etc.

Housekeeper/front desk vs front desk agent skills

Common housekeeper/front desk skills

Front Desk, 30%
Reservations, 23%
Fold Laundry, 12%
Customer Service, 8%
Clean Bathrooms, 5%
Guest Rooms, 4%

Common front desk agent skills

Reservations, 23%
Team Work, 8%
Guest Service, 6%
Customer Service, 5%
Computer System, 4%
Guest Satisfaction, 4%

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Office and Administrative Industry
Housekeeper/Front Desk
Housekeeper/Front Desk vs Front Desk Agent

Updated January 8, 2025

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