Information systems technician jobs in Bloomington, IL - 204 jobs

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities: * Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment. * Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware. * Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors. * Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students. * Research, analyze, and recommend appropriate computer hardware for customized computer configurations. * Review, prioritize, and process problem reports; document the progress of projects. * Familiar with a variety of the field's concepts, practices, and procedures. * Establish procedures for and coordinate asset management using current Help Desk System. * May lead and/or guide the work of other staff or students engaged in similar functions. * Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals. * Establish procedures to diagnose the nature and extent of computer problems. * Social media administrator for the College of Agricultural, Life, and Natural Sciences * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree in Computer Science, Networking Technology, Engineering or related area * At least three (3) years of directly related experience in the field or in a related area * Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences. Knowledge, Skills, and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of and provide procedures for advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Records maintenance skills * Ability to make administrative/procedural decisions and judgments * Ability to simultaneously coordinate and guide multiple projects * Must be able to troubleshoot basic network related problems. * A wide degree of creativity and latitude

requires 100% onsite availability in Champaign, IL. The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels. Primary Duties & Responsibilities: * Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs. * Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity. * Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN. * Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes. * Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding. * Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience. * Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs. * Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership. * Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices. * Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction. * Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage. * Help prepare users for new technology deployments by assisting with training and communication of benefits. * Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration. * Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts. * Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study. * Travel may be required based on supported offices. Qualifications: * Bachelor's degree in business or related field, or equivalent experience. * Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry. * Experience coaching and training professionals. * Technology support experience preferred. * Ability to understand sales-focused software technology and its benefits. * Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool * Ability to build and maintain relationships. * Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) * Demonstrated ability to lead and facilitate groups of people. #LI-Onsite This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: Structure 110: $66,360.00 USD - $123,240.00 USD Structure 115: $69,370.00 USD - $128,830.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

💻 Join Chestnut as an IT Support Technician and play a crucial role in ensuring our technology runs smoothly. In this role, you'll configure and deploy hardware, troubleshoot IT issues, and provide user support to empower staff across the organization. Working independently and collaboratively on infrastructure projects, you'll contribute to the company's mission while upholding high standards of customer service, confidentiality, and professionalism. If you're passionate about solving technical problems and helping others, this position offers an excellent opportunity to make an impact. Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Setup and Configuration: Install, configure, and deploy PCs, mobile devices, hardware peripherals, and software to staff locations. Technical Troubleshooting: Diagnose and resolve issues with PCs, software, peripherals, and connectivity using in-person and remote tools. Ensure timely follow-up and resolution of IT tickets while providing guidance to junior IT staff. User Training and Support: Provide end-user application training and ongoing support to staff as needed. Systems Maintenance: Assist in system maintenance, networking, and infrastructure projects in collaboration with the Network Systems Manager or Information Systems & Security Manager. Inventory and Organization: Manage the computer storage room and maintain accurate inventory records. Customer Service Excellence: Uphold Chestnut Health Systems' commitment to customer service excellence through professional communication and responsiveness. Confidentiality and Security: Safeguard organizational data, including sensitive client and financial information, in alignment with company policies. Additional Duties as assigned by management. Qualifications Minimum two years of IT support experience or an equivalent combination of an associate degree in a related field and/or professional certifications (e.g., Microsoft, CompTIA, or similar vendors). Hands-on experience with Windows 10/11, Microsoft Office 365, PC troubleshooting, and peripheral devices; familiarity with mac OS is a plus. Proven ability to install, configure, and support hardware and peripherals, including printers and scanners, as well as deploy and configure Windows OS client systems. Working knowledge of mobile devices, including smartphones and tablets. Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users. Self-motivated problem solver capable of independently diagnosing and resolving technical issues using documentation, web resources, and best practices. Ability to lift 10-20 pounds regularly and up to 40 pounds occasionally for special projects. Valid driver's license, personal auto insurance, and eligibility for coverage under company insurance policies. On-site position with the flexibility to work occasional overtime as needed. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $20.00 - $21.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Job Title: Junior Systems Administrator (Full-Time, Exempt) Department: Information Technology (IT) Reports to: County IT Manager Functions as a member of the County IT team, providing comprehensive technical support for end-user devices and phones, and preliminary support for servers and networking, functioning in a tier-2 capacity. Responsible for client support activities including but not limited to support of desktop computer hardware, operating systems and applications, support of mobile devices, printers, scanners, relevant A/V equipment and other devices. The ideal candidate will be one who prefers working in a team environment and has strong technical and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Include but not limited to the following as other duties may be assigned. * Use strong communication skills, both verbal and written, to deliver superb customer service by responding to requests in person, on the phone, or electronically, in a timely, polite, and professional manner. * Use analytical skills to identify, troubleshoot, and resolve technical issues with supported systems and infrastructure. * Install, configure, and maintain Windows-based computer systems. * Support and maintain various desktop-based applications/programs. * Support and maintain office and mobile phones. * Support and manage network printers and other hardware peripherals. * Perform routine maintenance and upgrades. * Provide preliminary support for servers, and networking, escalating advanced issues when required. * Participate in the identification, evaluation, procurement, and implementation of new technology systems and services. * Utilize help desk system to provide optimized incident management and maintain accurate documentation of all supported activities. * Provide training and support to end-users as needed. * Work with senior County IT team members and/or vendors to resolve advanced/complex technical issues. * Maintain technical knowledgebase documentation for both IT staff and end-users. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE * Three years of experience providing IT support in an enterprise environment required. * Collegiate degree in a technical or IT related field, highly preferred. CERTIFICATES, LICENSES, REGISTRATIONS While not required, IT certifications are desired. COMPUTER SKILLS To perform this job successfully, an individual should: * be able to fully support (installation/configuration/troubleshooting) PC hardware, operating systems, and software. * Have a working knowledge of Microsoft Server OS. * Familiarity with networking protocols and equipment. * Understanding of IT security and fundamental security principles. REASONING ABILITY * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. LANGUAGE SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. SUPERVISORY RESPONSIBILITIES This job has no direct supervisory responsibilities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk; or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is moderate. COMPENSATION * Pay Range: $26.19 - $39.29 per hour, depending on qualifications. * The County offers a competitive benefits package, which is outlined at https:/**************************** including membership in the Illinois Municipal Retirement Fund (IMRF), optional 457 deferred compensation plans, and a comprehensive health insurance plan. HOW TO APPLY * Apply on the Champaign County website. * Applications received by November 20, 2025 will receive priority consideration. EEO / AA / ADA

Full-time Description Perform expert level remote helpdesk services for CDG's customers with a focus on standards of excellence that ensure customer satisfaction, technical accuracy, and productivity. This position is a customer facing position that demands teamwork and performance that projects dependability, integrity, and professionalism. Works closely with software development and IT teams on escalating software defects and feature enhancements. Requirements · Provide accurate and efficient remote software support to CDG customers. · Provide technical support to CDG customers on daily operations related to telecommunications service delivery. · Assist with developing reports, optimizing software configurations, assisting with special requests and other related technical functions. · Ability to train others on application software; develop and utilize appropriate training materials. · Interact and communicate independently, effectively, clearly, and professionally in a manner that promotes considerate and cooperative relationships and overall teamwork. · Provide expert level knowledge of application software and procedures to investigate and resolve software problems as needed. · Provide training on-site at customer locations and as needed at CDG's annual Customer Conference. · Will perform demonstrations/presentations explaining features and benefits of application software to prospective customers as needed. · Suggest product enhancements and modifications and assist in the production and maintenance of user documentation. · Perform certain assignments relative to Quality Assurance Testing, system fixes, and documentation of system enhancements. · Perform other miscellaneous duties as assigned to ensure effective operation of department specifically and CDG as a whole. · Provide user input to software development staff for billing program enhancements and modifications. · Perform integrity and validation checks on all data transferred. · Participate in industry meetings, conventions, forums, etc., as well as various marketing/sales efforts as required. · Work on projects as needed that may include technical documentation and quality assurance functions. · Perform other related duties as assigned to ensure effective operation of department specifically and CDG as a whole. Qualifications and Skills Associate degree in Computer Science or Information Technology fields preferred. Related curriculum or equivalent experience will be considered. Telecom knowledge a plus. Minimum 2 years' experience with Microsoft Windows, Linux, Microsoft Word, Microsoft Excel, Adobe Acrobat, relational databases, and accounting related applications with basic knowledge of modern internet technologies and related hardware and software applications. Must be a team player with the ability to work with minimal supervision. Must be willing to work extra hours, weekends, and on-call situations if needed. Must be willing to travel and have a valid driver's license with a good driving record to drive rental vehicles if necessary. Must be a self-motivated, people oriented individual with highly developed interpersonal, oral and written communication skills, who is comfortable making presentations to large or small groups and with extemporaneous speaking when necessary. Understanding of CDG products and services and knowledge of wireline and wireless industries would be beneficial. Must be able to project and maintain an image of integrity, dependability, and professionalism in all business relationships, both internal and external. Salary Description $50,000+

Field Support Technician / Senior Field Support Technician Student Affairs Technology Student Affairs Technology is at the heart of transforming the student experience through innovative IT services for Student Affairs departments across campus. We work closely with business leaders and IT professionals to deliver technical solutions that enhance efficiency and build operational resilience. We're looking for passionate individuals from all backgrounds who are eager to help shape and nurture a vibrant community aligned with our mission. By joining our team, you'll directly contribute to advancing the University's academic goals, fostering environments that promote student learning and success, championing diversity, and supporting the holistic development of all students. Your work will play a crucial role in creating a more inclusive, thriving campus for everyone. We are hiring across several functions within Student Affairs Technology and invite you to view all our current openings here. You are encouraged to apply for all positions that best match your profile and interests. DETAILS for the FIELD SUPPORT TECHNICIAN This position provides hardware, networking and audio visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units. * Field Support * Field support for workstations, printers and other peripheral hardware for residential computer labs. * Field support for workstations, printers and other peripheral hardware for administrative systems. * Field support for wired and wireless networking troubleshooting and configuration. * Install and configure new or modified equipment and software as required. * Create and maintain end user documentation. * Create and maintain technical documentation for technology staff. * Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity. * Audio-Visual Support * Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs. * Hardware Lifecycle * Purchasing and maintain asset management for technology equipment. * Assist the development and testing with endpoint management applications for new workstation and laptop configurations. * Other Duties * Assume appropriate related additional duties to further the mission of the unit. * Provide assistance with special technology projects. Minimum Qualifications for the Field Support Technician: * High school diploma or equivalent. * Any one or any combination totaling four (4) years (48 months) from the following categories: * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's Degree (120 semester hours) equals three (3) years (36 months) * Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools. * Demonstrated experience providing computer hardware, networking, and technology support. * Demonstrated experience providing application and/or desktop support to end users. * Demonstrated experience troubleshooting Windows workstation operating systems. * Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems. * Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management. * Demonstrated experience supporting audio visual equipment, including setup and maintenance. Preferred Qualifications for the Field Support Technician * Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment. * Experience supporting mobile technology platforms such as tablets, iPads or smartphones. * Experience with digital signage and/or CCTV systems. * Experience performing endpoint management and systems imaging. * Experience providing technology support in a higher education environment residence hall environment. * Experience providing hardware support in a computer lab or residence hall environment. * Experience in a higher education environment. DETAILS for the SENIOR FIELD SUPPORT TECHNICIAN The position serves as a second level point of contact for hardware, networking and audio-visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units. Aids with oversight of hardware life-cycle management and residential technology support. * Field Support * Field support for workstations, printers and other peripheral hardware for administrative systems * Field support for workstations, printers and other peripheral hardware for residential computer labs * Field support for wired and wireless networking troubleshooting and configuration * Install and configure new or modified equipment and software as required * Create and maintain end user documentation * Create and maintain technical documentation for technology staff * Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity * Audio-Visual Support * Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs * Hardware Lifecycle * Oversee recommendations, purchasing, and asset management for technology equipment * Manage hardware lifecycle of workstations, laptops, printers, and peripherals * Assist with the annual audio-visual lifecycle upgrades and replacement * Assist the development and testing with endpoint management applications for new workstation and laptop configurations * Project Management * Responsible for tracking work assignments and resources to ensure project milestones are achieved * Other Duties * Assume appropriate related additional duties to further the mission of the unit. Minimum Qualifications for the Senior Field Support Technician: * High school diploma or equivalent. * Any one or any combination totaling five (5) years (60 months) from the following categories: * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's Degree (120 semester hours) equals three (3) years (36 months) * Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools. * Demonstrated experience providing computer hardware, networking, and technology support in an office environment. * Demonstrated experience providing application and/or desktop support to end users. * Demonstrated experience troubleshooting Windows workstation operating systems. * Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems. * Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management. * Demonstrated experience supporting audio visual equipment, including setup and maintenance. * Demonstrated experience performing systems imaging. Preferred Qualifications for the Senior Field Support Technician * Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment * Experience supporting mobile technology platforms such as tablets, iPads or smartphones * Experience with digital signage and/or CCTV systems * Experience with endpoint management tools. * IT Certifications related to core responsibilities and knowledge of position (e.g. CompTIA Network+, MCSE, CCNA, HDI Customer Service, etc.). * Experience with providing technical training to end-users * Experience in a higher education environment * Experience providing hardware support in a computer lab or residence hall environment Knowledge, Skills and Abilities for both levels (Field Support Technician & Senior Field Support Technician) * Knowledge of networking protocols; DHCP, TCP/IP, DNS, ARP, IPv4, IPv6, OSI 7-layer model). * Ability to work in a collaborative team environment. * Ability to provide service in a friendly, positive, and professional manner. * Ability to work independently within specified time constraints while demonstrating sound decision-making skills. * Excellent communication skills to a variety of audiences (management, peers, users and vendors) Additional Physical Demands for both levels (Field Support Technician & Senior Field Support Technician) * Work is split equally between three distinct environments: office, warehouse, and in the field (on-site). * The position requires the individual to lift and move technology equipment * Installation of server and workstation hardware involves frequent lifting and moving equipment, media, and peripherals approximating 35-40 pounds. The individual must be able to access all areas of the building. * Routine travel to other departments on campus will require a valid driver's license. Appointment Information This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/2/2026. * Salary Information: The budgeted salary at the Field Support Technician level is $50,000 - $60,000 per year and at the Senior Field Support Technician is $60,000 to $75,000 per year. * Fully Onsite position: This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. * Sponsorship: Sponsorship for work authorization is not available for this position now and in the future. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on February 2nd, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *******************************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034264 Job Category: Technical Apply at: *************************

Tech Support JobID: 2572 Part-Time Temporary Hourly Employees Date Available: ASAP Additional Information: Show/Hide Questions regarding this position can be emailed to Jason Radford, Systems Administrator or contacting ************ to speak with Jason directly. * The start date is ASAP and the end date is May 22, 2026. * This position is expected to work up to 20 hours per week. * The Technology department will review applications as positions are available and will contact applicants to schedule interviews. * The compensation for this position is $15/hour - benefits are not available for this position.

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/13/2026 05:00 PM CST Application Closes:

will support the Technology department. Salary/Benefits Compensation for this position is $15/hour and individuals hired will be expected to work up to 20 hours per week. Benefits are not included with this position. Link to District/Third Party Online Application Web Page ********************************************************************************************************** Email Address *********************** School District Bloomington Public Schools, District 87 ILearn Link ILearn Report Card Link District Report Card Job Posting Date 10/28/2025 Start Date 11/3/2025

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

Salary: Mission Statement At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment. Job Description Overview The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment. Key Responsibilities Technical Support: Provide timely assistance for hardware and software issues faced by staff and students. Troubleshoot and resolve IT-related problems efficiently. System Maintenance: Regularly update and maintain school technology systems, including computers, tablets, and educational software. Ensure all systems are secure and functioning optimally. Training and Support: Conduct training sessions for staff on using technology effectively in the classroom. Develop user-friendly guides and resources to assist staff and students. Collaboration: Work closely with educators to identify technology needs that enhance learning for neurodiverse students. Collaborate with external vendors for software and hardware procurement and support. Data Management: Assist in managing student data systems and ensure compliance with privacy regulations. Support the implementation of educational technologies that cater to diverse learning needs. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: Previous experience in an IT support role, preferably in an educational setting. Familiarity with assistive technologies and tools used in special education is a plus. Skills: Strong problem-solving abilities and technical troubleshooting skills. Excellent communication skills to interact with staff, students, and parents. Patience and empathy when working with neurodiverse individuals. Personal Attributes Passion for supporting children with Autism and Learning Disabilities. Commitment to fostering an inclusive and supportive school environment. Ability to adapt to the unique needs of each student and staff member. Inclusivity Statement At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive. Benefits Competitive salary and benefits package. Opportunities for professional development in special education and technology. A supportive and collaborative work environment focused on student success. Application Process Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** . Join Us! Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About the Role** Information Technology Interns at Caterpillar perform the same challenging work assignments as our new full-time hires. We work with our teams to ensure that every intern gains the appropriate professional and personal growth necessary to be successful in a corporate environment. This position is a great way to gain hands-on experience by supporting IT operations at a world-leading manufacturing company. **What You Will Do** You'll join a team with diverse project responsibilities and have valuable networking opportunities with all levels of Caterpillar employees. The internship is a 40-hour-per-week assignment lasting 12 weeks. You can focus on building professional abilities in roles including (but not limited to): + Assist in the development, testing, and implementation of IT solutions. + Support IT team with troubleshooting and resolving technical issues. + Collaborate with cross-functional teams to understand and document business requirements. + Participate in the maintenance and upgrade of IT systems and infrastructure. + Conduct research on emerging technologies and provide recommendations. + Help in the creation of technical documentation and user guides. + Perform data analysis and generate reports to support decision-making. **What You Have - Skills and Experiences** In this role, you will have the opportunity to contribute your unique skills and experiences. Below are some of the most critical skills: + Knowledge of one or more programming languages such as Java, Python, C++, or JavaScript. + Understanding of software development principles and methodologies (e.g., Agile, Scrum). + Familiarity with various operating systems like Windows, Linux, and mac OS. + Basic knowledge of SQL and database management systems (e.g., MySQL, Oracle, SQL Server). + Understanding of basic networking concepts, such as TCP/IP, DNS, and network protocols. + Experience with web development technologies such as HTML, CSS, and JavaScript. + Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and cloud services. + Organize and manage multiple projects simultaneously, ability to quickly gain, and effectively apply new skills & knowledge + Success in collaborating with others of diverse cultures, interpersonal styles, and abilities + Strong written, and verbal communication skills + Participate in, and build on our inclusive, constructive, and productive work environment **Internship Program Qualifications:** + Must be enrolled full-time at a 4-year accredited university/college in one of the following fields of study: Information Technology, Computer Science, Computer Engineering, Management Information Systems, Cybersecurity, Data Analytics or any technical related degree **at the** **time of application and throughout the program.** + Must have 15 completed semester hours before the start of the internship.If a transfer student, must have 12 semester hours completed at a 4-year university. + Minimum 3.0/4.0 Cumulative Grade Point Average (no rounding) at current institution. + Must be able to relocate at indicated work location for the duration of the internship and complete daily work commute using reliable transportation. **Top Candidates will also have** + Demonstrated leadership that requires organizing or working with groups. + Experience in project work. + Relevant internship or work experience. + Excellent written and verbal communications skills; PowerPoint, Word and Excel skills well-developed. + Ability to effectively articulate and summarize analytical data for leadership. **Additional Information:** + Please attach your resume and an unofficial copy of your transcript to your application. + Applicants will be considered for positions throughout the United States. + Sponsorship is **NOT** available for this position. + **Locations: Peoria IL, East Peoria IL** + The position requires working onsite five days a week **Besides exciting work, Corporate Interns will experience:** + Comprehensive internship orientation + Tours of state-of-the-art manufacturing and research facilities + Product Demonstration + Mentorship Programs + Various social events + Networking with leadership + Business skill building + Career discussion with leaders and experts **Summary Pay Range:** $22.50 - $39.00 **Intern Hour Rate:** An intern's hourly rate is based on the major/degree being pursued and the number of completed academic hours achieved before the start of the internship. **Intern Benefits:** The total rewards package, beyond base salary, may include if eligible: + Accrued Paid Time Off (PTO) + Paid Holidays + Paid Volunteer Day + Housing Stipend + Relocation Assistance + Medical coverage + Voluntary benefits Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** January 13, 2026 - January 26, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

Tier 1 Support Specialists work with customers and staff across all i3 Broadband service areas. The Tier 1 Specialist provides technical support to residential customers, business customers, and staff, to answer questions, troubleshoot issues, and keep our customers running with i3 Broadband products and services. Duties/Responsibilities: Handle customer inquiries promptly and effectively through various communication channels. Maintain up-to-date and accurate customer records. Collaborate in a team environment with coworkers and other departments to provide efficient and outstanding customer service. Provide support for customers through email, inbound and outbound calls to follow up with customer inquiries and to verify customer satisfaction. Work within our ticketing system to document all customer interactions including requests for technical assistance, steps taken to resolve them, and specific time frames for scheduled appointments. Educate and assist customers with troubleshooting i3 Broadband provided equipment, as well as assist in some basic home networking support. Escalate issues to Tier 2 as needed to assist in diagnosing network issues. Use appropriate communication and documentation to inform the team of important issues and information which will help improve team performance. Participate in the on-call rotation as agreed by the Tier One Support team. When on-call, be prepared to address technical issues at all times. Required Skills/Abilities: Willing and has a desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Inquisitive and analytical with a passion for technology. Delight in providing outstanding customer satisfaction. Must demonstrate excellent communication skills, both verbal and written, with a friendly and professional demeanor. Must be computer proficient with a basic and diverse understanding of consumer electronics. Ability to navigate between multiple screens to access and record the necessary information needed to resolve customer inquiries. Ability to work independently and maintain confidentiality. Ability to handle and prioritize multiple tasks each day. Strong documentation skills and ability to identify and produce clear, comprehensive written instructions and technical documentation that other people can understand. Must be detail-oriented and work as part of a team. Must be available to work occasional nights, weekends, and occasional holidays (with holiday pay) to fulfill the team schedule. Willing to train, accept feedback and learn the job according to i3 standards. Education/Experience: No prior experience is necessary, however, previous customer service or IT-related experience such as IT helpdesk is preferred. High School diploma/GED Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements: Must be able to sit at a desk for extended periods, working at a computer for up to 8 hours per day. Ability to communicate orally and in writing. Ability to physically operate personal computers, copy machines, telephones, and other common office machines and equipment. Offered Benefits: Competitive starting wage Medical, Dental, and Vision insurance Flexible Medical Spending Account Paid Time Off 7 paid holidays Company Matching 401(k) Company-paid life insurance 100% FREE services to employees who live within our service area Equal Opportunity: i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.