Information systems technician jobs in Franklin, TN

HRIS Analyst Schedule: Hybrid - In office 4 days per week Helix Traffic Solutions is a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provide quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast, and the Mid-Atlantic regions. As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size. Position Summary The HRIS Analyst will support, maintain, and enhance our Human Resource Information System (Dayforce) and related HR technologies. This role is responsible for system configuration, data integrity, reporting, troubleshooting, and partnering with HR and operations leaders to ensure our systems meet business needs. The ideal candidate has strong analytical skills, is detail-oriented, and thrives in a collaborative, fast-paced environment. Key Responsibilities System Administration & Support Serve as the primary administrator for Dayforce across modules (HR, Recruiting, Payroll, Benefits, Time & Attendance, etc.). Troubleshoot system issues, escalate to Dayforce as needed, and ensure timely resolution via ticketing system. Maintain system security, role-based access, and audits for data accuracy and compliance. Perform configuration updates, testing, and deployment for system enhancements or new features. Monitor system performance and proactively identify opportunities for improvement. Reporting & Analytics Build, maintain, and distribute recurring and ad-hoc reports and dashboards. Ensure data accuracy through audits, reconciliation, and validation. Partner with HR and leadership teams to support data-driven decision making. Process Improvement & Projects Collaborate with HR, Payroll, Finance, and Operations to optimize workflows and system utilization. Participate in or lead HRIS-related projects, including module rollouts, upgrades, and integrations. Document processes, configuration changes, and SOPs. Training & End-User Support Provide guidance and training to HR team members and end users. Serve as a resource for HR system best practices. Qualifications Required 2-3 years of hands-on Dayforce experience (configuration, reporting, troubleshooting, or module administration). Strong understanding of HR processes (employee lifecycle, payroll, benefits, recruiting, timekeeping, etc.). Proficiency with reporting tools and Excel. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple tasks with attention to detail in a fast-paced environment. Ability to work in the office at least 4 days per week. Work Environment Hybrid schedule with a minimum of 4 days per week onsite to support collaboration with HR, Payroll, and Operations teams. May require occasional extended hours during system upgrades, payroll periods, or project deadlines

Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities * Provide first-line technical support via phone, ticketing system, email, and in-person assistance * Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals * Support and troubleshoot hardware, software, network, and printer issues * Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more * Install, terminate, and test network cabling throughout facilities * Maintain Active Directory accounts, group memberships, password resets, and workstation joins * Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA * Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing * Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) * Use PowerShell, Terminal, or Command Line for routine tasks * Support in-car systems, MDTs, patrol workstations, and shared kiosks * Assist with mobile device management (iOS/Android), device enrollment, and security policies * Maintain compliance with CJIS Security Policy for handling Criminal Justice Information * Log work performed, update documentation, and follow helpdesk best practices * Assist with inventory management, hardware lifecycle, and preventative maintenance * Visit Sheriff's Office and county sites to provide onsite technical support * Participate in on-call rotation or after-hours support when needed Minimum Qualifications * Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field * One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting * Equivalent education/experience combinations may be considered * Valid Tennessee driver's license required * Ability to work scheduled hours, site visits, and on-call rotations

Job Description Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

What We Need Corpay is currently looking to hire a Technical Support Team Lead to join our team. This position falls under our Corpay Payables line of business and is located in Brentwood, TN. In this role, we are seeking a technically advanced, customer-focused leader who will provide hands-on support to our Corporate Payments division while guiding and supporting a team of Technical Support Specialists. This position's primary focus is leading complex technical support efforts related to payment files, APIs, and financial reporting, while ensuring consistent service quality, documentation standards, and SLA adherence. The Team Lead will act as a senior escalation point, support key customer relationships, and collaborate closely with cross-functional teams to drive efficient resolution and continuous improvement. How We Work As a Technical Support Team Lead, you will be expected to work in a hybrid environment reporting to our Brentwood office location. Corpay will set you up for success by providing: Assigned workspace in Brentwood, TN Company-issued equipment Hands-on training Responsibilities Serving as a senior technical escalation point for complex issues involving payment files, APIs, web services, and financial reporting. Providing hands-on technical support to internal and external customers via phone, email, and remote support tools. Leading and supporting Specialists in troubleshooting, resolution approach, and customer communication. Providing elevated care and oversight for key and high-impact customers. Assisting with prioritization of work to ensure SLA targets are met consistently. Guiding product integration efforts, testing assistance, and customer training activities. Partnering with cross-functional teams to plan, manage, and execute special projects and client initiatives. Providing recommendations for preventive maintenance, configuration improvements, and software updates to improve performance and customer satisfaction. Ensuring accurate and thorough documentation of client interactions, investigations, and resolutions within Salesforce. Supporting creation and maintenance of internal and external documentation, including training materials and reporting guidance. Handling and coordinate escalations from internal departments, monitor connectivity and real-time customer needs, and support after-hours or on-call coverage as required. Escalating systemic or Tier 3 issues appropriately and follow through to resolution. Identifying recurring issues, trends, and opportunities for process improvement. Qualifications 4+ years of overall Technical Support experience, including exposure to complex, client-facing technical environments. Strong understanding of technical systems including web services, APIs, webhooks, and data file mapping. Experience acting as a technical lead, escalation point, or mentor within a support organization. Advanced computer skills, including intermediate to advanced experience with Microsoft's suite of products. Experience with Salesforce and ServiceNow ticketing systems. Familiarity with AWS and Sterling File Gateway is a plus. Excellent communication, customer engagement, and documentation skills. Strong ability to balance technical execution with coaching and leadership responsibilities. Proven ability to independently manage complex technical issues while supporting others. Comfortable working in a fast-paced, high-impact, client-facing environment. Strong analytical thinking, prioritization, and problem-solving skills. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Job Description NOTE: This position will be based out of our corporate headquarters in Franklin, TN and is required to be on-site. After training, this position will have a rotating 4 day workweek with 3 days off. ***Please be sure your location, including city and state, is included on your resume. Who we are: Fourteen Foods is the largest Dairy Queen franchisee, with nearly 250 restaurants in 13 states, and we're growing! We are faith-based with a Mission of “Shepherding world-class restaurants that celebrate our commitment to faith, people and community.” Our headquarters is in Franklin, TN and we also have offices in Bloomington, MN and Louisville, KY. Please visit ********************* to learn more about us. Position Summary: The IT Helpdesk Analyst provides support to the business. The Helpdesk Analyst role is to provide on-demand IT technical assistance for multiple systems and hardware while being customer-oriented to ensure customer success. The helpdesk team support the business; from employees who encounter issues at the store levels to our Support Office team members resolving issues or escalating as necessary. This position is required to be on-call as part of a rotation and requires occasional weekend shifts. Communication and teamwork will be at the center of the role. The IT Helpdesk team deals with anxious people who may have critical issues that need to be resolved immediately. The incumbent will have to answer and coordinate email and phone calls in our ticketing system, be an active listener and be able to respond and serve people's needs. The key to success in this position is to be polite, have empathy, and focus on the information that will help resolve the teams problems. The IT Helpdesk Analyst is to be the voice of reason and trust as you walk internal customers through troubleshooting to quickly resolve their technical challenges. Provide superior customer service, even during times when the solution timing does not align with the desired timing from the customer. Essential Functions: Provides Level 1 basic IT assistance in resolving IT issues and documents the issue in the service desk ticket. Effectively identifies service desk issues and resolves or escalates problems appropriately. Ensures high level of end user satisfaction via superior customer service and verification of issue resolution. Documents incidents and incident resolution in service desk software tickets accurately and thoroughly. Proactively works with IT Service Management Processes and activities to provide timely and quality service. Supports the Service desk tool, processes, and vendor relationships as appropriate. Prioritizes work efforts and communicates with business units and end-users. Understands and can troubleshoot hardware and software issues real time to resolve issues related to end user IT equipment and resources. Evaluate what are critical issues needed to keep store running. Provide timelines for resolution, communicating to all parties involved throughout lifecycle. Configures new hardware for stores or office users and ships the equipment as necessary. Provides shipping and tracking assistance for all IT equipment. Utilizes basic hand tools to fix hardware or equipment. Helps the team keep workstation and office area clean and organized. Assists with various projects, including with outside departmental members. Participates in the on-call, afterhours schedule to aid stores and office users outside normal business hours. Participates in inventory tracking, counting, and organization. Remotely assists IT Field Services Technicians completing on-site troubleshooting. Evaluate what are critical issues needed to keep store running. Provide timelines for resolution, communicating to all parties involved throughout lifecycle. Communications: Serve as the first point of contact for customers seeking technical assistance over the phone or email utilizing a ticketing system. Use empathy, understanding and technical knowledge as primary tools for customer support. Works closely with various staff & third-party vendors in support of day-to-day business processes. Effectively communicates & troubleshoots issues with systems, equipment, hardware, software, and escalates as appropriate. Maintains a professional, proactive, and positive attitude and approach while providing services to end users. Walk the customer through the problem-solving process. Record events, problems and their resolution in the ticket system directing unresolved issues to the next level of support personnel. Follow-up and update customer status information. Effectively collaborates and communicates as a liaison between various business departments. Security: Secures the computer rooms and business assets. Maintains compliance with the IT Security Policy. Safeguards employee and customer information while maintaining total confidentiality. Maintains and administers portable device management applications such as IBM MaaS360. Reports any security issues to the IT Director as appropriate. Qualifications: Proven experience as a help desk technician. Tech savvy with working knowledge of office automation production, databases, and remote control. Good understanding of computer systems, mobile devices (Windows, Android, iOS), and other tech products. Ability to diagnose and resolve basic technical issues. AA/AS in IT or Computer Science or relevant field experience. CompTIA A+, Net+, Security+, and other similar certifications are a plus, but not required. Must have excellent customer service, communication, and employee relations skills and be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment. Competencies: Customer Service Communication Skills Ability to learn quickly Troubleshooting/problem-solving skills Ability to work well under pressure Adaptability Teamwork skills

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The position will start off remote then transition to in office in Hendersonville, TN once our office is open. Currently only considering local candidates. Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation's largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community. Currently, we have an immediate opening for a Technical Support Specialist to join our team in Hendersonville, TN! The Technical Support Specialist is responsible for providing a variety of first level technical support to internal and remote users which is essential to the viability of the Credit Union's IT systems. Primary Responsibilities: Providing day-to-day operations support for the Credit Union's Helpdesk support service which includes identifying and resolving user's technical issues in a timely manner. Managing the helpdesk ticketing system to prioritize and assign tickets to the responsible party. This includes documenting all support interactions in the Help Desk ticketing system (ServiceDesk). Performing Active Directory users and objects management in accordance to department standards. Analyzing system documentation and presenting to user, either in writing or verbally, the proper procedures, and/or system features to resolve operational issues. Responding to requests for technical assistance in person, via phone, or using remote support tools. Identifying and escalating situations requiring urgent attention. Basic Qualifications: Education: High school diploma or equivalent experience. Minimum five years' experience and demonstrated knowledge of Microsoft Windows, Active Directory user management, Exchange Email setup and troubleshooting, general knowledge of TCP/IP troubleshooting, Dell/HP/Lenovo desktop/laptop hardware and IP Phone setup. Experience in implementing software applications within a Microsoft environment Experience in setting up various hardware components (docking station, usb devices, display technologies) Experience in working with Virtual Desktop Infrastructure (VMwware Horizon) preferred Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ***********************.

To see the full job description, please click the link below: IT Helpdesk Specialist Full-Time Careers at Gabe's Offer: * Flexible Schedules * Employee Discount and Assistance Program * Wide Range of Employee Benefit Programs * Fun, Casual Work Environment

Insight Global is seeking a skilled PC Technician for a contract opportunity with possibility of extension. This individual will join a small PC team, working closely with one other team member to provide hands-on support across a variety of tasks, including but not limited to: * Imaging PCs and preparing them for new hires * Personalizing user profiles and assisting with account setups * Packaging and shipping equipment * Performing device wipes during offboarding * Managing IT assets and inventory The ideal candidate is adaptable, flexible, and comfortable stepping in to support all areas of IT as needed. This is a great opportunity for someone who enjoys a dynamic environment and being a go-to resource for technical support. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements * 1+ years in a PC Tech or Tier 1 support role * Hands-on experience with imaging, user setup, and asset tracking * Familiar with Windows OS, Office, and Active Directory * Experience in a larger, enterprise environment

Job Description The IT Specialist is responsible for providing technical support, maintaining organizational computer systems, and ensuring the efficient and secure operation of IT infrastructure. This role serves as a key resource for end-user support, troubleshooting hardware and software issues, and assisting with system upgrades, network management, and cybersecurity initiatives. Key Responsibilities Technical Support & Troubleshooting Provide timely technical assistance to employees in person, via phone, email, or remote access. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Manage and track support tickets, ensuring prompt follow-up and resolution. Systems & Network Administration Assist in administering and maintaining servers, networks, and cloud-based systems. Perform system updates, patches, and routine maintenance. Monitor network performance and troubleshoot connectivity or security issues. Support user account administration, permissions, and access controls. Cybersecurity & Compliance Implement security best practices, including antivirus management, system monitoring, and vulnerability mitigation. Assist in enforcing cybersecurity policies and procedures. Support data backup, disaster recovery processes, and business continuity plans. Technology Deployment & Asset Management Prepare and deploy new hardware and software for employees. Maintain accurate inventory of IT assets, software licenses, and equipment lifecycle. Coordinate with vendors for equipment purchases, repairs, and warranty services. Documentation & Training Create and maintain documentation for systems, processes, and troubleshooting workflows. Provide basic IT training to employees on tools, systems, and security awareness. Support technology-related onboarding for new employees. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience (or equivalent combination of training and experience). Technical Skills Proficiency with Windows and/or mac OS operating systems. Knowledge of Microsoft 365, Active Directory, and basic network administration. Familiarity with cloud services, VPNs, and remote support tools. Understanding of cybersecurity fundamentals. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent communication and customer service skills. Ability to multitask, prioritize, and work independently or as part of a team. Strong attention to detail and documentation. Work Environment & Physical Requirements Ability to lift up to 30 lbs for equipment setup. Occasional travel to support remote facilities may be required. Position may require after-hours or on-call support during emergencies or system upgrades. Powered by ExactHire:189831

Peregrine Team is hiring for Site Technicians in Gallatin, TN. This position is a full-time role with full benefits and competitive pay. As a Site Technician, you'll support the successful execution of post-construction cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments. Starting at $20/hour Job Duties: Follow directions from Supervisor and/or Team Lead Clean, vacuum, and chemically treat surfaces within post-construction or technical environments Subfloor and drop ceiling vacuuming and wiping Clean exterior surfaces of cabinets and hardware Mop and vacuum floor surfaces (vinyl, HPL, and similar) Dust and wipe furniture, machines, walls, and windows Requirements: Ability to read, write, and communicate in English Reliable transportation Valid government-issued ID Comfortable with physical labor and standing for extended periods Preferred: OSHA 10 or 30 certification Forklift experience Knowledge of data centers Previous janitorial or post-construction cleaning experience Willingness to travel Bilingual is a plus Email your resume to [email protected] ASAP or apply here for consideration.

INTERNSHIP OPPORTUNITY Your career at LBMC can start with this IT audit-focused internship, where you'll be helping clients address complex IT security, controls, policy, procedural, and strategic challenges. In addition to contributing to IT risk consultancies such as readiness's, gap analyses, and implementation/remediation activities; you may work on a wide variety of compliance and technical risk-based engagements, including: SOX, SOC1/SOC2, FISMA, and HITRUST. Working with a dynamic team of experienced consulting professionals, you'll be assisting with a variety of tasks, such as: * Analyzing current processes and internal controls * Preparing systems documentation * Performing tests of information systems controls, including security controls * Documenting the results of controls testing * Interacting with LBMC management, as appropriate, throughout engagement to provide status updates * Contributing to special projects and key initiatives to accelerate team efficiency * Through training and on-the-job experience in performing diversified risk-based engagements, you'll experience the following growth opportunities: * Seeking guidance from project leadership to understand work product expectations, deadlines, and budgets. * Accepting feedback from management and understanding the review process. Continually working to improve business acumen and work quality. * Understanding that our group is comprised of individuals with a wealth of experiences. Being curious and accepting new challenges is key. LBMC and its clients often use cutting-edge technologies and compliance frameworks to deliver a high level of value and quality. QUALIFICATIONS * At least be a Junior in college working toward a degree in Management Information Systems, Information Security, Computer Science, or Accounting * GPA of 3.0+

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. Research IT unites science with technology to accelerate the Research and Development of medicines and to deliver therapeutic innovations. The team leverages technology and platforms to streamline scientific experimentation to help Researchers follow the science, to understand the disease and identify potential therapies. They are at the forefront of advanced analytics to enable data driven drug discovery; to innovate so Scientists can rapidly analyze and accelerate the discovery of new medicines. What You Will Do: * Closely listen, interpret, and understand customer needs into technical terms to solution and action * Coordinate with other Lilly groups and vendors regarding requirements, operating system requirements, additional hardware requirements and costs * Create strategy and plan to provide qualified infrastructure platforms and be able to execute the defined plan. * Troubleshooting problems on platforms including Citrix, RealVNC, VDI, Linux, Windows OS, iGel technology and other workstation connected hardware as well as Telecom. * Experience in configuring DNS, NTP, Proxy, etc, for specialized Manufacturing and Lab workstations. * Provide strategy for immediate and future upgrades/patching of hardware and software applications. * Providing supporting documentation for validation and testing of upgrades * Drive the validation of new and existing systems by providing technical design information to assure GMP data integrity Your Minimum Requirements: * Bachelor's degree in computer science, Information Technology or related technical field * Minimum 4+ years in a technical or operational IT role, with experience supporting end-user workspaces, hardware (e.g., scanners, printers), networking systems, and/or telecom technologies * Minimum 3+ years of experience in Manufacturing or Clinical development facilities. * Minimum of 3+ years work experience in pharma, GMP, FDA or other highly regulated environments * Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. What You Should Bring: * GMP Knowledge * Advanced knowledge of network technologies * Experience troubleshooting network connected devices in a complex segmented lab and manufacturing network environment Other: * This is a hybrid position located at Lilly Technical Center -N until the completion of the Lebanon Medicine Foundry Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $64,500 - $151,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K

Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description •As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: •Manage the reporting of SLAs, Adherence of SLA and contract •Manage shift and shift planning including on call roster •Manage Resource productivity •Enable the team with training and development •Ensure security compliance •Ensure sufficient inventory level is managed across locations •Ensure all service request and incidents are resolved before agreed service levels •Plan and execute any move request or project work •Lead the team by providing technical and process assistance to below activities •Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. •Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks •Perform onsite updates, Configuration changes, or Software installations. •Provide onsite technical assistance to end users by visiting their desk location •Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent •Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. •Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) •Perform end-user support related security and controls and compliance related tasks such as •Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs •Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. •Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support •Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. •Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: •Experience with various desktop systems, operating systems, and diverse technical environments. •Excellent customer service orientation and verbal communication skills. •Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. •Ability to install software for and troubleshoot a wide range of applications. •Analytical thinking and problem-solving ability. •CompTIA A+ certification or equivalent certification •Flexible for travelling to remote sites or cluster •Should be able to lift weight up to 30lbs at waist level