Desktop Support Engineer
Information systems technician job in Portland, OR
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
IT Operations Technician
Information systems technician job in Hillsboro, OR
**TS/SCI/Full Scope Poly Cleared Resources Only Please (must have requirement)
**US Citizenship required due to the work being for a Federal Government agency.
**No C2C or third parties, please.
About the Role
PSR Associates is immediately seeking an IT Operations Technician to join our team providing support to our client.
Industry: Federal Government Agency
Term: 6 months+
Work Environment: 100% onsite in Hillsboro, OR
Task Description:
On-site technicians will adhere to client-provided step-by-step instructions, processes, and policies to perform the installation and configuration of operating systems and applications. Supported platforms and equipment include Cisco, Dell, HP, Windows, EMC, Linux, and Kubernetes environments.
Types of equipment;
HPE, SuperMicro and Dell Servers. Appliances from NetApp, EMC PowerMax, Dell ECS, etc
Operating System Installs;
Install OS using Client's custom method following a documented install process for both OS and layered components
Flavors: Windows Server, Windows Client, RHEL, and VMware
Installations will be carried out on both bare metal and virtual machine environments.
Application installation and configurations
Provide hands-on installation and configuration of Client applications following Client's documented procedures (guidance from Client BB)
Provide hands on installation and configuration of various EDA tools
Help support a standalone FlexLM license server
Help configure environment setup scripts for EDA tools
Help with data transfer activities
Equipment Installation and relocation
Installing servers and appliances into prebuild and MSR
Moving or relocating server and appliance equipment from prebuild to MST
Examples of activity
Boxing/unboxing, racking/unracking, power cable installations, labeling and re-labeling
Network cable installations and moves, fiber cables installs and moves, for servers, desktops and appliances
Workstation Installs
Install and configure workstation setups
Examples: computer, monitor, keyboard, desks, etc
About the Company
PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.
Desktop Support Specialist
Information systems technician job in Milwaukie, OR
The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations.
Key Responsibilities
· Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers.
· Install, configure, and update operating systems, applications, and security tools on end-user devices.
· Conduct equipment setup and deployment for new hires, relocations, and hardware replacements.
· Provide guidance and training to users on common desktop applications and best practices.
· Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management.
· Ensure compliance with organizational security policies, including antivirus and endpoint protection measures.
· Maintain records of support activities, inventory, and asset management for hardware and software resources.
· Assist in the evaluation and procurement of desktop hardware and software solutions.
· Stay informed about emerging technologies and industry trends to enhance desktop support delivery.
Required Qualifications
· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
· Proven experience in desktop or technical support roles within a corporate or enterprise environment.
· Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
· Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications.
· Experience with remote support tools and ticketing systems.
· Excellent communication and customer service skills.
· Ability to work independently and collaboratively in a fast-paced setting.
· Understanding of IT security, data privacy, and asset management principles.
Preferred Skills
· Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials.
· Experience supporting mobile devices and virtual desktop environments (VDI).
· Familiarity with scripting or automation tools for support tasks.
· Ability to manage multiple priorities and provide support under pressure.
· Proven aptitude for continuous learning and adapting to new technologies.
Working Conditions
The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Information Technology Specialist
Information systems technician job in Portland, OR
Required Skills & Experience
3-5+ years in IT in a customer facing role supporting various internal and external customers
Strong customer service orientation Good analytical, troubleshooting and problem solving skills.
Exprience in a Tier 1/2 desktop support (handling imaging, repairs, account set up, patching, asset management, inventory, etc)
In-depth knowledge of the Windows OS (server and client) and the desktop operating environment.
Fundamental knowledge of networking concepts including troubleshooting network printers
Good knowledge of infrastructure service management & diagnostic tools and processes
Good knowledge of end-point security management tools and processes
Willing to work 5 days onsite in Portland, OR
Nice to Have Skills & Experience
Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)
Experience working in a manufacturing production environment
Job Description
A Fortune 500 client is looking for an IT Infrastructure Specialist on their site in Portland, OR. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.
Compensation:
$30/hr to $40/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Data Center Technician (Graveyard)
Information systems technician job in Hillsboro, OR
We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.
This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.
We are looking for a Data Center Technician to join our Graveyard shift.
Responsibilities:
Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary.
Troubleshoot basic Linux OS level issues on all servers.
Installation of new SSD's and NVME's into existing servers.
Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers).
Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.).
Resolution of manually-generated tickets through cross-functional collaboration across diverse teams.
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.
Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth.
Respond to all system problems on a 24X7 basis and take part in on-call rotation
Secondary Responsibilities will include, but not limited to
:
Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting.
Ensure LinkedIn's data center house rules are being followed and immediately report any concerns to leadership.
Ensure LinkedIn's data center cleanliness, any issues with cleanliness must be reported to leadership.
Requirements:
Basic Qualifications:
4+ years in a Data Center Engineering Role
4+ years network cabling experience
4+ years Linux troubleshooting experience.
4+ years server hardware troubleshooting experience.
Preferred Qualifications:
Experience with Ticket systems like JIRA, Salesforce, ServiceNow
Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar.
Experience with automation and script use (e.g., Python, Bash).
Familiarity with networking protocols and equipment (e.g., switches, routers).
Experience using fiber testing equipment and understanding complex network mapping
Suggested Skills:
Strong verbal and written communication skills.
Sound problem-solving logic and analytical skills.
Ability to work independently and within a team.
Attention to detail and strong organizational skills.
Proactive attitude and ability to manage multiple tasks simultaneously.
Ability adapting to new technologies and processes.
Compensation:
$32.90- $46.48 Hourly (W2/Non-Exempt)
Dependent upon Shift***
Req# 16381-1
Help Desk Support
Information systems technician job in Vancouver, WA
You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve.
SUMMARY
Provides computer support to employees in all departments and branches.
The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues.
Computer hardware and software maintenance and installation.
Writes project reports and documentation for new or modified software and hardware.
Diagnose PC, LAN, WAN and data communication problems.
Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers.
Assists department staff with application customization.
Assists with work projects such as converting to new hardware or software.
Makes recommendations for improvements in computer system.
Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs.
Participates in and completes training objectives with passing scores.
Follow all Riverview policies and procedures.
RELATIONSHIPS
Daily contact with Supervisor to receive direction and discuss department issues.
Daily contact with IT department staff.
Frequent contact with other departments/branches to provide assistance and support.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience.
SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner.
OTHER
Accurate data input; at least 30 wpm.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
.
Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.
Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.
Computer Field Tech Position- Portland OR
Information systems technician job in Portland, OR
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Technical Support Specialist II
Information systems technician job in Portland, OR
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
We're seeking a Technical Support Specialist to deliver world‑class SaaS support via phone, chat, and email, you'll own client issues end‑to‑end, diagnose complex problems independently, manage escalations, and collaborate across teams to drive resolution and customer success.How will you contribute?
Providing world class client support to our Professional Archive SaaS software solution and services via phone, chat, and written communication.
Act as a client liaison and become an advocate for the resolution of client issues.
Work on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions.
Independently identify the root cause of software or system issues and use system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases.
Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community.
Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact.
Effectively manage cases to ensure timely customer status updates and ultimate resolution.
On occasion, handling large accounts, customer escalations, and 3rd party support coordination to resolve issues.
Frequently engage and collaborate closely with Advanced Support, Customer Success, Implementation and other teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure.
Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher.
Promote adoption and success of customers and partners using self-service offerings, including knowledgebase, community, and training resources.
Advocate for product, policy and process improvements that improve the customer experience.
Follow required polices and processes to maintain compliance with information security and data protection requirements.
Log and track calls and cases using Salesforce, while maintaining detailed notes of the customer's request.
Write or revise user training documents and procedure.
What will you bring?
Minimum of 2 years in a customer service / technical support role, especially in SaaS or IT environments.
At least 2 years of call center experience handling inbound/outbound calls in high-volume settings.
Strong verbal and written communication skills, with active listening and empathy.
Bachelor's degree or equivalent preferred.
$26 - $33 an hour
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus programs will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Auto-ApplyHelp Desk Support
Information systems technician job in Vancouver, WA
You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve.
SUMMARY
Provides computer support to employees in all departments and branches.
The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues.
* Computer hardware and software maintenance and installation.
* Writes project reports and documentation for new or modified software and hardware.
* Diagnose PC, LAN, WAN and data communication problems.
* Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers.
* Assists department staff with application customization.
* Assists with work projects such as converting to new hardware or software.
* Makes recommendations for improvements in computer system.
* Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs.
* Participates in and completes training objectives with passing scores.
* Follow all Riverview policies and procedures.
RELATIONSHIPS
* Daily contact with Supervisor to receive direction and discuss department issues.
* Daily contact with IT department staff.
* Frequent contact with other departments/branches to provide assistance and support.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience.
SKILLS
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports and business correspondence.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner.
OTHER
Accurate data input; at least 30 wpm.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.
Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Portland, OR
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Desktop Connectivity Technician
Information systems technician job in Beaverton, OR
Pacific
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our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking an IT Desktop Connectivity Technician to join our field services team at our office in Beaverton OR If you are a problem solver who is detail oriented and capable of multi tasking we want to talk to you We are looking for experienced technicians but are willing to train the right person for entry level roles too Essential Job Duties Troubleshoot and diagnose our customers network connectivity with devices such as desktops laptops servers firewalls switches and wireless access points Communicate with customers via phone email etc to gather information for troubleshooting Work closely with sales representatives customers and remote technicians to resolve network related problems Be a part of a fun growing and dynamic department and culture focused on providing the highest level of customer success Qualifications Some computer knowledge mixed with a willingness and capability to learn Natural problem solving ability combined with a passion for fantastic customer service Excellent written and oral communication skills Ability to work in a fast paced environment Associates degree preferred but not required VOIP technology experience a plus Knowledge of networking protocols and concepts VPN Routing Ports TCPIP Network analysis tools preferred Network A Microsoft MD 100 Microsoft MD 101 Certifications are a plus Knowledge or hands on experience providing technical support to users using Windows 10 and server versions MAC OS and other mainstream applications preferred Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite
Plant IT Technician
Information systems technician job in Canby, OR
What you will do:
The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams.
How you will do it:
Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user
Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards
Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
Provide general application support, including O365, Windows 10, ERP, firewalls
Facilitate the full PCLM process with an emphasis on configuration
Maintain security, appearance, and organization of the server room
Manage SLAs and resolve incidents in Service Now
Primary contact for service providers
Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
Engage with the USCAN Plant Systems Team to execute projects across the region
Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors
Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
Travel occasionally to support remote sites or assist with projects. (Up to 10%)
What we look for:
Required:
Bachelor's Degree with 1 year of IT technical support experience
In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience
Solid understanding of PCs including software installation, reimaging, Intune AD, Azure
Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required
Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS
Experience with structured network cabling
Solid analytical and critical thinking skills with strong written and verbal communications skills
Demonstrated track record of strong initiative and producing results
Ability to be on-call to resolve off-hours support situations requiring immediate attention
Preferred:
Other desirable certifications include Network+, Security+, MCSE, CCNA, A+
Experience with inventory, asset management, and CMDB is a plus
Experience working in a manufacturing plant setting strongly preferred
#LI-CS1
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
Veterans/Military Spouses:
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Auto-ApplyHelp Desk Support
Information systems technician job in Salem, OR
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
The primary role is:
• Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
• Build and configure ODOT PCs, following agency standards and procedures.
• Provide status reports as directed describing work-related activities and accomplishments.
• Maintain workstations in accordance with IS standards.
• Ensure workstations and their applications are in operational condition.
• Troubleshoot workstation hardware and operating system problems.
• Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
• Assist IS in inputting accurate inventory information.
Qualifications
• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks, and monitors the problem to ensure a timely resolution.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks.
• May lead and direct the work of Contractor staff.
• A wide degree of creativity and latitude is expected.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Technical Support Specialist
Information systems technician job in Vancouver, WA
Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance.
This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives.
Responsibilities
Customer Support:
* Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns.
* Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests.
* Accurately document interactions, resolutions, and escalations in the ticketing systems.
* Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency.
* Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership.
* Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals
Cross-Functional Collaboration & Internal Support:
* Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage.
* Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements.
* Use knowledgebase for all troubleshooting, promotions, known issues, and software updates.
Customer Experience & Continuous Improvement:
* Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty.
* Proactively identify opportunities to improve the customer experience and operational workflows.
* Support department initiatives related to process refinement, and quality enhancement.
* Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication.
Requirements
Education:
* High school diploma or equivalent required.
* Advanced degree or certificate preferred
Experience:
* Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred.
* Experience troubleshooting hardware, software, or connected devices strongly preferred.
* Experience supporting order management, logistics, or e-commerce processes preferred.
* Previous work within the fitness or consumer technology industry is beneficial.
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include:
* Health & Dental Insurance
* Company paid Life Insurance
* 401(k)
* Time Off benefits
* Product discounts
* Wellness programs
EOE/M/W/Vet/Disability
#ZR
Customer Service/ Help desk/Tech support
Information systems technician job in Beaverton, OR
Hi Greetings! Hope you are doing well!! This is Vikas from VertiSystem Inc. Currently I am hiring for our direct client . I found your resume on a job board and your profile seems to be a match for the position. We are the primary vendor with this client. Please find the job details below. For more details, you can reach me at
************
and please send your updated resume.
Job Title: Customer Support Analyst
Location: Beaverton, OR 97006
Duration: 6 months contract possibility to go longer
PR: $16/hr
Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be 8am-5pm rest of training (minimum of 2 weeks) will be 7am-4pm
Job Description
:
Job Title: Customer Support Analyst
Overview: As an analyst, you will be responsible for enhancing each customer's relationship with Sage. This objective will be primarily accomplished by providing assistance for customers with questions or issues regarding Sage's products or services and their application in the customer's business operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be enhanced by the identification of customer needs that can be addressed by additional Sage products or services. In addition, analysts will regularly author articles for submission to the knowledge base and engage in team based project work.
Responsibilities:
• Provides an Extraordinary Customer Experience by addressing inquiries using a variety of channels (telephone, email, chat, social media, etc.) in a support-center environment adhering to scheduled shifts, procedures, metrics, and departmental goals.
• Identifies the root cause of the client's software or system issues and uses system analysis and testing techniques to solve low to moderately complex application or system issues.
• Uses Knowledge Center Support (KCS) methodologies to efficiently resolve issues. Contributes to company knowledge capital by creating and modifying reusable solutions in the knowledge base according to established procedures and policies. Actively promotes the knowledge base to our customers. Maintains article quality standards.
• Assists customers in gaining the most value from their Sage products and services.
• Identifies additional opportunities for Sage solutions to benefit the customer's business needs.
• Documents each customer contact using our contact tracking systems in a clear, concise, and understandable format. Escalate unresolved customer issues with all pertinent information included, to appropriate resources.
• Works collaboratively and effectively within a team of peers. Maintains a positive, constructive attitude in the workplace. This includes presenting challenges in a positive light, offering constructive approaches to overcoming difficulties, and treating all individuals with respect.
• Prioritizes work balancing importance from the customer perspective and operational efficiency. Follows through on commitments, communicates status of work, identifies and requests assistance with barriers that may interfere with progress. Adjusts workload when priorities and resources change, managing time and resources to ensure the best possible outcome for the customer, employee and organization.
• Stays current on technical and business knowledge in all assigned applications, as well as support processes and procedures.
Let me know if you are interested in this position.
Vikas Jalodiya
Additional Information
All your information will be kept confidential according to EEO guidelines.
Computer Field Technician
Information systems technician job in Portland, OR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Need Help Desk Support II
Information systems technician job in Salem, OR
This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
The primary roles of the IS technicians are:
Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
Build and configure Pc, following agency standards and procedures.
Provide status reports as directed describing work-related activities and accomplishments.
Maintain workstations in accordance with IS standards.
Ensure workstations and their applications are in operational condition.
Troubleshoot workstation hardware and operating system problems.
Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
Qualifications
May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area.
Additional Information
If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information systems technician job in Portland, OR
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Customer Technical Support Specialist
Information systems technician job in Vancouver, WA
Job DescriptionDescription:
Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance.
This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives.
Responsibilities
Customer Support:
• Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns.
• Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests.
• Accurately document interactions, resolutions, and escalations in the ticketing systems.
• Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency.
• Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership.
• Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals
Cross-Functional Collaboration & Internal Support:
• Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage.
• Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements.
• Use knowledgebase for all troubleshooting, promotions, known issues, and software updates.
Customer Experience & Continuous Improvement:
• Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty.
• Proactively identify opportunities to improve the customer experience and operational workflows.
• Support department initiatives related to process refinement, and quality enhancement.
• Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication.
Requirements:
Education:
• High school diploma or equivalent required.
• Advanced degree or certificate preferred
Experience:
• Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred.
• Experience troubleshooting hardware, software, or connected devices strongly preferred.
• Experience supporting order management, logistics, or e-commerce processes preferred.
• Previous work within the fitness or consumer technology industry is beneficial.
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include:
• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Time Off benefits
• Product discounts
• Wellness programs
EOE/M/W/Vet/Disability
#ZR
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Vancouver, WA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military