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  • On-Site IT/OT Support Technician

    Wright Technical Services

    Information systems technician job in Brewster, NY

    Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position . Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $40k-68k yearly est. 3d ago
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  • Service Desk Technician

    Teksystems 4.4company rating

    Information systems technician job in New Haven, CT

    This is a 6 month contract onsite 5 days a week in New Haven, CT. This is a junior level service desk role requiring 6 months-2 years of technical phone support experience. Resumes will not be considered if there is no prior phone support/help desk experience in a technical environment. $20-22/hr. The client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end users mostly admin but some students and faculty. When hiring personnel, the client likes the most "wide range" experience possible. XP, MAC, Vista, some Linux. Team troubleshoots the University's STAR (HR) site, EMS. procurement tools, business applications, and some oracle tools. Some network troubleshooting and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a Bachelor's degree, Exp in XP and at least a knowledge of MAC or Linux. Must have an A+, Network+, Microsoft, Dell, or Apple cert. Must be QUALITY, good customer presence, great documentation, and work well with others. They use HP service desk but any prior experience with ticketing system will do. Looking at 1 year plus contract but with the option to be taken on perm after 6 months. *Essential duties of position* Identify and analyze hardware, software and network-related problems. Troubleshoot and resolve problems whenever possible. Collaborate with other ITS departments as needed; maintain ownership of the ticket issue to ensure prompt and through resolution. Troubleshoot complex issues, via remote access tools, relating to installation, configuration and functional /technical support of software and university systems. Proactively provide preventative maintenance; keep abreast of current installed operating systems, application software, and computing standards to ensure all versions are up-to-date as recommended by ITS and external application vendors. Install and coordinate repair of a wide variety of computing devices and peripherals on the desktop and attached to the Campus network. Develop and maintain Knowledge Base content based on Subject Matter Expert (SME) role. Support clients in the use of their desktop equipment by instructions and informational interactions. Provide Tier I and Tier II support for University applications, including web browsers, email, Oracle financials, HR and Procurement Web applications (including ePortal, SciQuest, Expense Management System (EMS), and Accuship). Work with other ITS or external computing support organizations to perform root cause analysis and develop permanent solutions to prevent recurring issues. Develop and document technical procedures, including testing of hardware and software products. Create and maintain Knowledge Base content, based on assigned Subject Matter Expert (SME) role. Support clients and colleagues through informal training and instruction. Assure compliance with University security policies and procedures. Troubleshoot client home support needs as related to conducting University business. Provide coverage for ITS Client Accounts, if needed. Document work in departmental work order tracking database on a daily basis *Skills* MAC, XP, Helpdesk *Additional Skills & Qualifications* must be presentable, customer focused, and get along well with others *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of NEW HAVEN, CT. *Pay and Benefits*The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in NEW HAVEN,CT. *Application Deadline*This position is anticipated to close on Jan 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-26 hourly 1d ago
  • Data Support Analyst I

    Emoney Advisor 3.9company rating

    Information systems technician job in Stamford, CT

    Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities Provide Tier 2 level support via chat, email, and phone Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies Interface with internal support teams on escalated issues - both customer and operations based Adhere to team and individual key performance indicators (KPIs) Stay up to date on system releases, new features, and bugs Make outbound calls help expedite resolution Provides a second level of support for account aggregation Perform other duties as assigned Requirements Bachelor's degree or equivalent work experience required; college degree preferred 2 years customer service experience preferred Team Player with the ability to work independently as needed Ability to work overtime, including evenings and weekends as needed Skills Exceptional communication skills (both written and verbal) Strong analytical and diagnostic skills Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based) Understand the different types of financial accounts that can be aggregated Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others) Strong technical troubleshootingand critical thinking Ability to adapt in a fast-paced environment while multitasking Dependable, accountable, self-motivated, and drive to excel Detailed oriented Working knowledge of MS Office suite Strong organization skills and excellent time management skills The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients. At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results. eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    $50k-59k yearly 4d ago
  • Intern - IT Operations Support

    Lightpath 3.3company rating

    Information systems technician job in Bethpage, NY

    Intern - IT Operations Support Job ID: 554167495 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: Work closely with team members on meaningful projects that drive results. Collaborate across departments, gaining exposure to different areas of the business. Explore and apply AI tools and technologiesas part of project work and problem-solving. Be an active part of a supportive, team-oriented culture. Contribute fresh ideas and take ownership of tasks that make an impact. Job Function We are seeking a motivated and technically curious intern to support our IT Operations team. This internship offers hands-on experience across infrastructure and application administration, providing exposure to virtual environments, Linux systems, enterprise applications, and network technologies. The ideal candidate will assist in maintaining and optimizing IT systems while learning from experienced professionals in a dynamic and fast-paced environment. Duties and Responsibilities Assist in managing virtual machines and supporting Linux/Windows server environments. Perform basic application administration tasks such as user account setup and troubleshooting. Support system monitoring and help identify performance issues. Participate in small-scale infrastructure and application projects. Document technical procedures and assist with issue resolution. Gain exposure to scripting, automation, and network fundamentals. Qualifications/Requirements Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master's program in Computer Science, Information Technology, or a related field. Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. Basic understanding of virtualization platforms (e.g., Nutanix, VMware, Hyper-V). Familiarity with Linux and Windows operating systems and command-line operations. Exposure to database technologies (Oracle, MySQL, SQL Server) and basic SQL query writing is a plus. Interest in learning about IT infrastructure, systems management, and enterprise applications. Basic understanding of scripting or programming (e.g., Python, Shell, JavaScript, XML) is a plus. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Ability to work collaboratively in a team environment and adapt to changing priorities. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.
    $18-20 hourly 3d ago
  • IT Support Specialist I

    Burt Process Equipment, Inc. 3.5company rating

    Information systems technician job in Hamden, CT

    For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/IT_Support_Specialist_I_Job_Description_2025. pdf
    $45k-56k yearly est. 17d ago
  • Desktop Support Speicalist

    Collabera 4.5company rating

    Information systems technician job in North Haven, CT

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned. Additional Information To know more about this position or to schedule an interview, please contact: Sagar Rathore ************ ******************************
    $49k-67k yearly est. Easy Apply 60d+ ago
  • Technical Support Analyst (Part-time Opportunity for Undergrads)

    Sectra

    Information systems technician job in Shelton, CT

    Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career. Why Sectra? We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day. But what really sets us apart? Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started. Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup. Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day. Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation. You're a Great Fit If You: Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better. Communicate clearly, learn quickly, and collaborate well Are excited about starting your tech career in a company with purpose Can work in our Shelton, CT office
    $44k-75k yearly est. 60d+ ago
  • Technical Support Specialist

    Default Gebbs Healthcare Solutions

    Information systems technician job in East Haven, CT

    Job DescriptionDescription: Technical Support Specialist East Haven, CT CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only. The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes. We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT. Qualifications · Bachelor's degree in related field or equivalent years of experience. · 3+ years in IT support, preferably within a remote or decentralized environment. · Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools. · Strong interpersonal and communication skills with a customer-centric mindset. · Naturally proactive and comfortable working within a dynamic and decentralized environment. · Naturally inquisitive with a desire to solve problems and dig into detailed analysis. · Ability to prioritize tasks, be organized and manage competing priorities effectively. · Proven ability to communicate effectively to various audiences/levels including leadership through various mediums · Experience with device management platforms like Intune · Familiarity with IT ticketing systems and basic ITIL principles. · Relevant technical certifications Requirements: Responsibilities Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts Support the deployment and troubleshooting of remote management tools and company-specific applications. Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms Follow standard processes and procedures Use helpdesk ticketing system for tracking issues and problem resolution Maintaining prompt and effective inter and intra-team communication
    $44k-75k yearly est. 2d ago
  • PC Support 2

    Insight Global

    Information systems technician job in Melville, NY

    This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners. * Provides efficient day-to-day operational support for all Desktop/Laptop and all End-User Devices throughout the company. * Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues. * Ensures internal and external customer satisfaction at all times. * Identifies and implements improvements to enhance customer satisfaction on a continual basis. * Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed. * Performs software installations on all desktops/laptops, and End-User devices. * Performs software distribution tasks as required. * Update firmware on laptops, smart phones and MFPs. * Configure and active smartphones and tablets * Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network. * Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems. * Contributes to PC Support related documentation as required. * Performs appropriate change control procedures with regards to all PC Support systems. * Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each. * Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment. * Ensures the confidentiality of sensitive information. * Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required. Solid understanding of Active Directory and Group Policies. Solid knowledge of building and maintaining corporate desktop/laptop images required. Solid understanding of Windows registry and edits required. Working knowledge of Server Backup and tape inventory using products such as Arcserve. Working knowledge of McAfee ePolicy Orchestrator or similar product is a plus. Working knowledge of Android, IOS configuration required. Working knowledge of VMware virtualization is a plus. Solid understanding of Terminal Services and thin client computing required. Solid understanding of VPN, dual factor authentication, remote access, wireless routers, mobile devices and firewalls required. Understanding of Internet technologies, including encryption, SSL, Browsers, firewalls, and proxies required. Hands-on experience supporting Windows 10, Microsoft O365, and Adobe products required. Hands-on experience with Software Distribution Tools such as Managesoft, Big Fix or Alteris required. Solid understanding of TCP/IP, DNS, WINS, DHCP and Windows networking fundamentals required. Must have the ability to engage and work effectively with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop support. Solid verbal and written communication and documentation skills required. Certifications such as A+, Network + and ITIL are preferred
    $56k-85k yearly est. 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information systems technician job in Ronkonkoma, NY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $52k-74k yearly est. 60d+ ago
  • Computer Field Tech Position-Ronkonkoma NY

    BC Tech Pro 4.2company rating

    Information systems technician job in Ronkonkoma, NY

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information systems technician job in Bridgeport, CT

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 11d ago
  • Informational Technology Position

    Connecticut Reap

    Information systems technician job in Cheshire, CT

    Supervisor of Technology Support Services Please note: Interviews will begin in early April To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools. Essential Performance Responsibilities: * Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests. * Technical administration of all software applications: * Google Admin Console * Windows Active Directory and Policy Management * Mutualink automated emergency response solution * Mitel/Micollab phone system and server * Maintenance and IT Direct ticketing system * Food Service (Mosaic) * PowerSchool, Chromebook and iPad management, etc. * Technical administration of all district hardware including: * Mitel/Micollab phone system and server * Fleet of over 4,000 chromebooks * Windows desktop PCs and laptops * Smart Interactive whiteboards and projectors * iPads and JAMF MDM software * MultiFunction printers using PaperCut * Develop and maintain documentation regarding troubleshooting and repair procedures * Maintain an accurate list of equipment at all locations using inventory tracking tool * Other duties and responsibilities as assigned by the Director of Technology Services. Travel Requirements: * Travel to all school district locations as necessary including transporting technology equipment Knowledge, Skills and Abilities: * Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision. * Ability to problem-solve and prioritize a variety of support questions and satisfy user needs. * Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization. * Extensive knowledge of sound practices in device and network maintenance. * Time management is essential to effectively organize and prioritize the multitude of situations that arise each day. * Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner. * Ability to train employees and lead them through changes in procedures, etc. Physical and Mental Demands, Work Hazards: Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs. Qualifications Profile: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * Experience as an active contributor in a technology team environment * High School diploma (minimum), technical school, college graduate or equivalent working experience. * Training and successful related experience in computer hardware, software and network use, troubleshooting and repair. * A+ certification and networking certifications are a plus. * Motor Vehicle Operator's License and ability to provide own transportation. Reports to: Director of Technology Services Salary: $70-80K To Apply: Please apply online at ************************************* OR ********************** Click on Job Opportunities. Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
    $70k-80k yearly 19d ago
  • Technical Support Specialist

    4Ds Corp

    Information systems technician job in Hicksville, NY

    Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.
    $48k-84k yearly est. 1d ago
  • Audiovisual Support Technician - Weekend

    Stepping Stones Museum for Children 4.2company rating

    Information systems technician job in Norwalk, CT

    The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff. This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed. The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management. Position Responsibilities * Provide daily AV system support across exhibit spaces, performance venues, and event installations * Act as the primary AV support contact during assigned shifts, particularly on weekends * Execute system checks and prepare AV setups for performances, parties, and rentals * Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays * Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary * Ensure all AV systems are operational and ready for public use during museum hours * Log daily activities and submit AV support reports to the Senior Manager * Maintain equipment inventory and assist with minor repairs and preventative maintenance * Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up * Participate in departmental planning meetings as scheduled * Ensure proper documentation of technical issues and resolutions * Maintain a high level of professionalism when assisting with visitor-facing or customer service situations Requirements Minimum Experience/Skills/Certificates: * 1-2 years of experience in audiovisual support, live event operations, or technical production * Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players * Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred * Strong troubleshooting skills and ability to work independently on technical tasks * Excellent communication and organizational skills * Comfortable working weekends, evenings, and holidays as scheduled * Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners * Creative problem-solving skills with attention to detail * Excellent interpersonal skills, professional maturity, adaptability, and self-reliance * Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues * Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust * Consistently demonstrates good judgment and maintains composure in challenging situations * Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity * Sensitive to diversity, including individuals with physical challenges or special needs * Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment * Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
    $34k-38k yearly est. 5d ago
  • IT Help Desk Support

    Kissusa

    Information systems technician job in Port Washington, NY

    Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
    $48k-84k yearly est. Auto-Apply 34d ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Information systems technician job in Harrison, NY

    Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $48k-83k yearly est. 60d+ ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Information systems technician job in Harrison, NY

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $48k-83k yearly est. 11d ago
  • IT Service Desk Technician - Day Shift - Sunday and Monday Days Off

    Sbhu

    Information systems technician job in Stony Brook, NY

    IT Service Desk Technician - Day Shift - Sunday and Monday Days Off At Stony Brook Medicine, a IT Service Desk Technician provides timely and accurate Information Technology service and support to the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The IT Service Desk Technician also provides direct support to our clinical nursing areas for issues with the hardware, software and applications necessary for Patient Care. Duties of an IT Service Desk Technician may include the following but are not limited to:Answer Help Desk telephone calls, E-mails and other forms of customer contact received during shift in a prompt, courteous and professional manner. Provide first-level support for all hardware, software, applications, mobile device, account maintenance, customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. Provide first level troubleshooting and resolution of problems pertaining to organization's PCs, laptops/tablets, smartphones, mobile care carts and printers. Prioritize and troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level of support as necessary. Monitor and ensure a high level of availability for the electronic patient care computer systems, interfaces and data center environment during shift. Follow established procedures to escalate problems to the appropriate system support group or vendor. Report problems to the appropriate Information Technology departments and follow established downtime procedures when necessary. Ensure that all requests for mobile devices and cell phones and associated services received during shift are processed in a timely manner. Review the procedures and documentation to activate new mobile devices and cellphones. Process weekly, monthly or on demand mainframe and ancillary systems operational jobs, including SunQuest Lab System. Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting customers or departments and reporting/escalating issues with supervisor or manager. Report changes to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP. The selected candidate will be offered a temporary appointment. Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section §6 of the SUNY Policies of the Board of Trustees. A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave. A temporary appointment is one that may be terminated at any time. Qualifications Required Qualifications: Associate's Degree in Information Technology or technical degree. ORTwo to four years experience in a Help Desk, Service Desk or technical support environment. Knowledge of PCs, peripherals, printers and their functions. Experience troubleshooting PCs in a network environment. Must have excellent technical skills and troubleshooting knowledge of Windows based computers, printers, and mobile devices such as smartphones, tablets. Excellent oral and written communication skills. Excellent customer service skills. Work may require occasional physical activity such as moving equipment and the physical setup of equipment. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers and fax machines. Preferred Qualifications: Associate's Degree in Information Technology or technical degree. Three to five years experience in a Help Desk, Service Desk or technical support environment. Experience in a HealthCare environment supporting HealthCare clinical information technology services and applications. Experience with printer support in a network environment. Comp TIA A+Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The salary range (or hiring range) for this position is $ 54101 - $ 65950 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as: Location pay for UUP full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504164Official Job Title: Programmer-AnalystJob Field: Information TechnologyPrimary Location: US-NY-Stony BrookDepartment/Hiring Area: CommunicationsSchedule: Full-time Shift :Day Shift Shift Hours: 7:00 AM - 3:30 PM Pass Days: Mon, SunPosting Start Date: Nov 18, 2025Posting End Date: Feb 17, 2026, 4:59:00 AMSalary:54101 - 65950Salary Grade:SL2SBU Area:Stony Brook University Hospital
    $54.1k-66k yearly Auto-Apply 21h ago
  • IT Support Technician - Long Island

    Core Bts

    Information systems technician job in Hauppauge, NY

    NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available at many of our Suffolk County locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. The resource will be responsible for working directly with our K-12 clients including students, staff, and school district administrators. Responsibilities· Job responsibilities may vary based on client needs.· Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.· Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.· Set up and configure computers, peripherals, and software applications for new and existing users.· Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.· Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.· Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.· Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.· Work closely with other IT team members on projects, upgrades, and system improvements. Knowledge, Skills, and Abilities Required · Associate's degree in information technology, Computer Science, or a related field.· 1-3 years of experience in IT support or a related role.· Strong understanding of computer systems, mobile devices, and other technology products.· Proficiency in troubleshooting hardware and software issues in Windows and mac OS environments.· Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred.· Excellent communication and customer service skills.· Strong problem-solving abilities and attention to detail.· Ability to work both independently and collaboratively in a team environment. Preferred · Relevant certifications (e.g., CompTIA A+, ITIL) Competency Requirements · Builds strong client relationships and delivery client centric solutions.· Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.· Holds self and others accountable to meet commitments.· Builds partnerships and works collaboratively with others to meet shared objectives.· Gains the confidence and trust of others through honesty, integrity, and authenticity.· Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Work EnvironmentThe position will be responsible for working directly on site with our K-12 clients including customers, client staff and administrators. Benefits You'll love working at NRI not just for the usual benefits, but for our environment and culture! You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You'll work with large, sophisticated, and progressive clients throughout North America. We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to ***********************.
    $41k-70k yearly est. Auto-Apply 45d ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Stratford, CT?

The average information systems technician in Stratford, CT earns between $35,000 and $96,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Stratford, CT

$58,000

What are the biggest employers of Information Systems Technicians in Stratford, CT?

The biggest employers of Information Systems Technicians in Stratford, CT are:
  1. Hardy
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