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Operations Support Analyst
Kellymitchell Group 4.5
Information technology analyst job in Plano, TX
Our client is seeking an Operations Support Analyst to join their team! This position is located in Plano, TX Richmond, VA, or McLean, VA.
Manage high-volume, fast-paced BAU operational work within the Change Management function
Coordinate closely with Platform and Engineering teams to support release transitions to end users
Ensure release processes are executed smoothly, including identifying impacts, managing dependencies, and resolving coordination issues
Partner closely with the Service Desk team while not providing front-line end-user support
Own and manage administrative and operational processes related to change and release management
Track, triage, and manage tickets using ServiceNow or similar ticketing platforms
Support issue identification, escalation, and resolution across operational and engineering stakeholders
Assist in defining requirements for process improvements and automation efforts
Build toward drafting and delivering communications to broader enterprise audiences as the role matures
Desired Skills/Experience:
Strong organizational skills with the ability to manage multiple priorities in a high-tempo environment
Proven adaptability and ability to work effectively across cross-functional teams
Experience with ServiceNow or similar ticketing and workflow management tools
Proficiency with Google Workspace
Basic SQL skills preferred, including filtering and querying data to support operational reporting and analysis
Solid operational communication skills, with the ability to distill technical information for broader audiences
Ability to gather requirements and support automation or process optimization initiatives
Background in operations-focused roles with exposure to technical environments
Candidates may have previously held roles such as: Service Desk Operations, Support Operations, Site Operations or IT Operations
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $18.55 and $26.50. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$18.6-26.5 hourly 19h ago
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Technical Business Analyst
Insight Global
Information technology analyst job in Dallas, TX
Job Title: Technical Business Analyst
Duration: 6 month contract (with potential extension or conversion)
MUST HAVES:
Bachelor's degree
4-7+ years of experience as a business analyst
Well-versed in gathering requirements and writing user stories and epics and leading workshops
Skilled in using Jira for user stories, acceptance criteria, backlog management, and sprint tracking
Well-versed in utilizing Confluence for requirements documentation, project notes, and other updates
Experience working on IT projects and collaborating with developers operating in an AWS environment
Experience using Miro/Visio for visual diagrams, charts, process flows, and ideation
Comfortable collaborating with business stakeholders and senior leadership
Excellent verbal and written communication skills and self-motivated attitude
Plusses:
Background in the wholesale distribution industry
Day to day:
Insight Global is looking for a Business Analyst to join the team of one of our supply chain clients. Day-to-day, this individual will be gathering requirements and creating clear, actionable user stories and acceptance criteria with Jira. They'll have to lead workshops and act as a liaison between the business, engineering, and architecture teams. The business analyst will be responsible for conducting gap analyses, creating scopes around solutions, and updating business process documentation using Confluence. They should be comfortable using visualization tools such as Miro to create flowcharts and various diagrams. They must have strong communication skills, with an ability to be concise and facilitate diplomatic, effective conversations amongst senior leadership.
$68k-93k yearly est. 3d ago
Operations Analyst, Supply Chain
Emonics LLC
Information technology analyst job in Dallas, TX
About the role
We are seeking an Associate Supply Chain Analyst to support data-driven decisions across supply chain operations. This entry-level position is ideal for recent graduates who enjoy analytics, process improvement, and working cross-functionally.
What you will do
• Analyze supply chain data (demand, inventory, procurement, logistics) to identify trends and gaps
• Build and maintain reports and dashboards for KPIs such as OTIF, lead time, fill rate, and inventory turns
• Support forecasting and inventory planning activities
• Assist with supplier performance tracking and scorecards
• Identify process improvements and support documentation of SOPs
• Work with stakeholders across procurement, operations, finance, and warehouse teams
What you are looking for
• Bachelor's degree in Supply Chain, Industrial Engineering, Business Analytics, Operations, or related field
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, charts); comfort with data
• Strong attention to detail and problem-solving mindset
• Ability to communicate insights clearly to non-technical teams
Nice to have
• Exposure to SQL, Power BI/Tableau, or Python
• Knowledge of ERP systems (SAP, Oracle, NetSuite) or WMS/TMS concepts
• Internship or project experience in operations, logistics, or planning
$50k-75k yearly est. 3d ago
Operations Analyst for Private Equity Team
Q Investments 4.1
Information technology analyst job in Fort Worth, TX
PHI is interested in immediately hiring a top graduate to join their Private Equity Operations Team as an Operations Analyst to assist with the strategic and financial evaluation of the company. You will work directly for the CFO of PHI Oil & Gas and closely with the Q partner in charge of Private Equity who is currently the Chairman/CEO of PHI Group. This is an operationally focused role for a PE company and not a transactional private equity role.
If you want a traditional/transactional private equity role, please do not apply. This role is for people who want to be a CEO one day. This is a fast track to that level.
Compensation: 25% above what you are currently making or any offer you have. $100,000 minimum. $200,000 maximum. Minimum three-year commitment needed.
About Q Family Office:
Established in 1994, the Q Family Office is an organization that combines a 30-year history with a deep entrepreneurial spirit. The family office currently includes a manager of a $500 million hedge fund/private investment firm, a $3 billion bank, a $400 million real estate investment firm, and a $275 million charitable foundation.
About PHI Group:
Founded in 1949, PHI Group, Inc. is one of the world's leading helicopter services companies. The Company's primary business has been the safe and reliable transportation of personnel to, from, and among offshore platforms for customers engaged in the oil and gas exploration, development, and production industry. Although in recent years PHI has entered several new domestic and international markets, a large portion of its offshore flight operations continue to be concentrated in the Gulf of Mexico, where PHI is a leading provider of such services. Since late 1997, PHI has also provided air medical transportation for hospitals and for emergency service agencies where it operates principally as an independent provider of medical services. In addition, PHI performs helicopter maintenance and repair services, primarily to existing customers that own their own aircraft. As of July 31, 2022, PHI owned or operated 217 aircraft domestically and internationally, 110 of which were dedicated to its Oil and Gas segment and 107 of which were dedicated to its Air Medical segment.
Position Description:
Provide analytical, forecasting, reporting, and project support to the CFO for the businesses.
Produce reports, which include key metrics, financial results, and variance analysis.
Assist in identifying opportunities for performance improvement across the organization.
Assist in analyzing M&A opportunities and evaluate new lines of business.
Develop models that help with decision-making.
Report directly to the CFO of PHI Oil & Gas and work closely with the Chairman of the Board and CEO, who is also a partner at Q Investments
Requirements:
Recent graduate with an interest in financial operations and management
Highly proficient Excel modeling capabilities
Partial VBA experience
Excellent academic credentials
Successful candidates must possess US employment authorization to work.
Must be able to commit to the position for at least three years.
About Scott McCarty:
Mr. McCarty is a partner of Q Investments and has been with Q for over 20 years, starting in 2002. He is currently also the Chairman and CEO of PHI Group, Inc.
Prior to leading the private equity and distressed investment groups at Q, he was a portfolio manager. Before joining Q Investments, Mr. McCarty was a captain in the United States Army. Mr. McCarty graduated with a BS from the United States Military Academy at West Point, where he was a Distinguished Cadet and recipient of the General Lee Donne Olvey Award and earned an MBA from Harvard Business School. Mr. McCarty has led several companies through corporate restructuring and has been on the public company boards of Exide Technologies, GulfMark Offshore Inc, Travelport Worldwide Ltd, and Jones Energy Inc., in addition to numerous other private company boards in the technology, environmental, energy and manufacturing sectors.
$55k-82k yearly est. 3d ago
Workday Applications System Analyst
Motion Recruitment 4.5
Information technology analyst job in Dallas, TX
We are seeking a skilled and motivated Workday Enterprise Applications System Analyst to join our expanding team. This role is ideal for a candidate with in-depth expertise in Workday, combined with a solid technical foundation in troubleshooting, integrations, and reporting.
About the Role
As a Enterprise Applications System Analyst, you will play a key role in the analysis, design, configuration, and ongoing support of our Workday platform. You will lead efforts to integrate and enhance corporate financial systems and processes within Workday, ensuring alignment with business needs and system capabilities.
Type: Direct Hire. -This role does not support sponsorship arrangements at this time or in the future.
Candidates local to Dallas, TX are preferred as the client requires a FTF interview.
Responsibilities
Act as the primary subject matter expert and technical lead for Workday modules and integrated enterprise applications, ensuring optimal configuration, functionality, and alignment with business processes.
Support and maintain existing enterprise applications, integrations, troubleshoot issues, perform root cause analysis, and implement long-term fixes with minimal business disruption.
Strong functional knowledge to support and enhance business operations.
Work with Application Management Services partners to support and enhance business operations.
Work with stakeholders in departments such as Finance, Accounting and HR to collect requirements and document current processes and integrations.
Identify gaps and opportunities to redesign and automate business processes to achieve better business results.
Serve as an expert to support the education and training of end users, working to increase their proficiency and adopt new enterprise applications solutions.
Deliver actionable insights through reporting and analytics.
Act as a liaison between business stakeholders, IT, and external vendors to ensure solutions are aligned, scalable, and well-documented.
Ensure enterprise applications compliance with regulations and internal policies, including HIPAA and PCI.
Maintain comprehensive documentation for application configurations, processes, and procedures.
Qualifications
Proven experience with Workday modules.
Strong understanding of Workday integrations (EIB, Core Connectors, Studio) and reporting (Advanced, Composite).
Ability to gather and translate business requirements into technical solutions.
Excellent communication and collaboration skills.
Experience in a cross-functional environment working with both technical teams and business users.
Maintain comprehensive documentation for application configurations, processes, and procedures.
Required Skills
Preferred working experience with FreshService.
Preferred working experience with SQL and databases.
Preferred Skills
Bachelor's degree in computer science, information systems or related field.
Three (3) years of experience working as a Workday System Analyst.
Strong technical knowledge of Workday.
Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and opinions.
Equal Opportunity Statement
[Include a statement on commitment to diversity and inclusivity.]
$77k-107k yearly est. 1d ago
IT - Teamcenter Administrator
Acro Service Corp 4.8
Information technology analyst job in Fort Worth, TX
Job Title: IT - Teamcenter Administrator
Duration: 12 Months
1st Shift (07:00 AM - 03:30 PM)
Contract To Hire Opportunity
Fully Onsite
Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills.
Job Responsibilities:
• Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions
• Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others
• Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks
• Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks
• Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements
• Provide quick and efficient support of incidents and outages
• Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates
• Work effectively with process owners and SMEs to understand business requirements
• Create/update support documentation, ensuring accuracy and appropriate detail
Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required
Position Requirements:
• 5+ years of experience with application and Windows server administration
• 5+ years of Teamcenter system administration
• Experience implementing and upgrading Teamcenter
• Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences
• Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.)
• Demonstrated teamwork and collaboration in a professional setting
• Strong problem solving and critical thinking skills
• Ability to work independently and as part of a team
• Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly
• Temp to Perm
Preferred Skills:
• Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.)
• Exposure to Logistics Systems and/or Service Bill of Material
• Basic understanding of databases
• Familiarity with Linux OS
• Strong organizational, analytical, multitasking, and time management skills
• Ability to mentor peers on required skillsets and process knowledge
$65k-84k yearly est. 2d ago
Information Technology Specialist
Kaye/Bassman International
Information technology analyst job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our InformationTechnology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
$63k-89k yearly est. 19h ago
Senior Analyst
Rreaf Holdings
Information technology analyst job in Dallas, TX
We are a vertically integrated real estate investment, development, and management firm focused on the acquisition and repositioning of value-add multifamily communities across the United States. With in-house property management and construction management platforms, we execute full-cycle business plans designed to enhance asset performance and maximize value for our partners.
Position Summary:
The Asset Management Senior Analyst will provide critical analytical, financial, and administrative support to the Asset Management team overseeing a national portfolio of value-add multifamily properties. This is a high-impact, cross-functional role that requires a mix of quantitative rigor, operational understanding, and proactive project management. The Analyst will assist in driving the performance of the portfolio by supporting renovation oversight, financial tracking, lender and investor reporting, and team coordination across departments.
Key Responsibilities:
Build and maintain property-level financial models, including actual vs. pro forma comparisons, reforecasts, and investor return tracking.
Assist in rent roll audits, lease trade-out analysis, retention tracking, and performance dashboards.
Support ad hoc analysis such as breakeven occupancy studies, refinancing scenarios, and rent pricing strategies.
Collaborate with the Asset and Construction Management teams to track CapEx budgets, monitor renovation progress, and ensure alignment with business plans.
Prepare and submit monthly lender CapEx draw packages, including supporting invoices, lien waivers, pay apps, and photo documentation.
Maintain draw tracking logs, update draw schedules, and follow up on disbursements with lenders and internal accounting.
Support preparation of monthly, quarterly, and annual reports for lenders, partners, and internal stakeholders.
Track compliance requirements related to loan covenants, investor agreements, and municipal reporting (e.g., inspections, insurance, taxes).
Coordinate documentation needed for property tax appeals, insurance renewals, and lender deliverables.
Liaise with in-house property management and construction management teams to gather data, monitor timelines, and surface risks or delays.
Follow up with internal teams and external partners (lenders, consultants, vendors) to drive progress toward asset-level goals.
Assist Asset Managers in organizing weekly performance calls, preparing agendas, and distributing action item summaries.
Conduct market-level research and rent comp studies to support pricing, renewal, and leasing strategy decisions.
Help evaluate the impact of new supply, market absorption, and economic conditions on asset-level performance.
Qualifications:
Bachelor's degree in Finance, Real Estate, Economics, Accounting, or related field.
2-3 years of experience in real estate asset management, investment analysis, consulting, or private equity (multifamily experience preferred).
Strong proficiency in Excel and PowerPoint; experience with Yardi, RealPage, and/or Argus a plus.
Familiarity with CapEx draw processes and loan servicing documentation is preferred.
Highly organized, self-motivated, and able to manage multiple deadlines across different stakeholders.
Strong interpersonal and written communication skills.
Ability to travel occasionally for site visits and internal team meetings.
Compensation & Benefits:
Competitive base salary + discretionary bonus
Full health, dental, and vision benefits
401(k) with company match
Paid time off, holidays, and sick leave
$70k-94k yearly est. 3d ago
IT Support Technician
Nextgen | GTA: A Kelly Telecom Company
Information technology analyst job in Lewisville, TX
Looking for a IT Support Technician- all 5 days onsite- Lewisville TX
Rotational shifts- Morning, evening, night and weekends
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
Support installation, monitoring, and maintenance activities within the service delivery environment
Work closely with engineers, project managers, line management, and local facility teams
Coordinate with third-party providers, vendors, and asset management teams
Follow defined processes, tools, and procedures to ensure reliable service delivery
Support change, capacity, and monitoring activities using approved tools
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$34k-54k yearly est. 2d ago
System Engineer
AOM Infusion 3.6
Information technology analyst job in Arlington, TX
AOM Infusion is a leading provider of home and specialty infusion therapy, dedicated to delivering high-quality, patient-centered care across the communities we serve. Our team of experienced clinicians and professionals work together to ensure every patient receives safe, compassionate, and personalized treatment.
AOM Infusion is looking for a Systems Engineer I to join our team. This is a full time, hybrid role based in our Arlington, TX office.
POSTION OVERVIEW:
Under general supervision of the Director of IT, this position maintains the informationtechnology environment for AOM. The Systems Engineer's role is to ensure the stability, integrity and efficient operation of the in-house and cloud information systems that support core organizational functions. This is achieved by designing, implementing, monitoring, maintaining, supporting and optimizing all networked software and associated operating systems. The Systems Engineer will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues to maximize the benefits of IT systems investments.
KEY RESPONSIBILITIES:
Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues
Design and deploy new applications and enhancements to existing applications, software, and operating systems
Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies
Integrate cloud and premise servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems
Ensure system connectivity of all servers, shared software, and other applications
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records
Ensure compatibility and interoperability of in-house computing systems
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
Monitor and test system performance; prepare and deliver system performance statistics and reports
Provide orientation and training to end users for all modified and new systems
Installs, configures and maintains new and/or upgraded operating systems, applications, network and client protocols and software, remote access, other software, including applications unique to the department
Establishes and maintains effective working relationships with employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service
Performs additional related duties as assigned
Regular and reliable attendance and performance are required
REQUIREMENTS:
Systems planning, security principles, and general software management best practices
Understanding the organization's goals and objectives
Applicable data privacy practices and laws, HIPAA, HITRUST, SOC 2, ISO 27001
Good project management skills
Microsoft Operating Systems up to and including Windows 2025 Server and Windows 11
VMWare technology i.e. VSphere, VCenter, NSX
Citrix XenApp, Xen Desktop, and Netscaler
Microsoft Exchange 2025 and Microsoft 365
Storage platforms specifically SAN, NFS Converged
Linux servers
Proxy servers, firewalls, mail spam servers
AI Chatbots experience - Copilot, ChatGPT, Gemini, Anthropic, Watson
Preferred experience in Copilot Studio, Azure AI Foundry, Designer & Image Creator, GitHub Copilot
FORMAL EDUCATION & CERTIFICATION
Bachelor's degree, associate degree and or 3-5 years of System Engineering/Administrating experience
Microsoft 365 Certified : Administrator Expert, Azure Solutions Architect Expert, Cybersecurity Architect Expert, certification is a plus
Desirable knowledge and experience:
Hardware, software and networking protocols utilized in LAN, WAN and related data communication systems, including fiber optics and peripheral equipment
Thorough knowledge of LAN switch and router management
Knowledge of router protocols
Thorough knowledge of TCP/IP communication
Knowledge of VLAN technology
Experience with Cisco Meraki
BENEFITS:
AOM Infusion recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
Medical, Dental, Vision, 401(k) with Employer Match up to 10%, Paid Time Off & Paid Holidays, FSA, Life & AD&D Insurance, Disability Coverage, and Employee Referral Program
To learn more about our company culture and career opportunities, please visit Careers - AOM Infusion
$80k-120k yearly est. 2d ago
Temporary IT Hardware Deployment Technician
Tristar Insurance 4.0
Information technology analyst job in Irving, TX
We are seeking a Temporary IT Hardware Deployment Technician to support our Service Desk Hardware Team with a large-scale Windows 11 PC deployment initiative. This is an entry-level role ideal for someone who has a basic understanding of PC hardware and
Windows 10/11 and is comfortable following detailed instructions and processes.
This position will work on-site in our Irving, TX office, assisting with packaging, shipping, receiving
returned devices, imaging PCs, inventory updates, and occasional remote support to help end
users set up their new computers.
Essential Duties and Responsibilities:
• Prepare, pack, and ship Windows 11 PCs to end users
• Receive and unbox returned PCs from end users
• Follow documented procedures (SOPs) to:
• Reimage Windows 10 PCs to Windows 11
• Apply required configuration steps as directed
• Perform basic hardware tasks, including:
• Hard drive replacements (in specific scenarios based on supervisor instructions)
• General troubleshooting of PC boot/setup issues
• Perform frequent data entry tasks to maintain accurate inventory records in the company
asset management system
• Communicate with end users as needed to provide remote assistance with first-time setup
of new PCs
• Maintain an organized workspace and follow handling procedures for IT equipment
• Ability to lift and move boxed IT equipment (typically up to ~30 lbs)
• Ability to stand, bend, and work hands-on with computers for extended periods
• Ability to unpack, organize, and handle equipment safely and carefully
Qualifications
Qualifications Required:
• Basic understanding of PC hardware (desktop/laptop components, peripherals, cables,
etc.)
• Familiarity with Windows 10 and Windows 11
• Comfort following step-by-step written instructions and procedures (SOPs)
• Strong attention to detail and ability to perform repetitive tasks consistently
• Proficient in spoken and written English (for end-user communication and
ticketing/inventory notes)
• Ability to work full-time on-site in Irving, TX, Monday-Friday
Education/Experience: Bachelor's degree in a related field (preferred); minimum of 1-year related
experience; or equivalent combination of education and experience.
EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax machine, and other office
equipment.
SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire
$44k-81k yearly est. 9d ago
IT Technician - ServiceLink Flood
Servicelink 4.7
Information technology analyst job in Arlington, TX
ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented InformationTechnology Technician.The ideal candidate will be seeking an opportunity to join a world-class informationtechnology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
In this role, you will…
· Perform hardware and software break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware
errors/features if required and problem resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitoring the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
You possess …
· Technical Associates Degree or equivalent preferred
· 2+ Years of technical work experience in a corporate environment preferred
· The ability to identify, develop and implement technical processes and solutions
· Project development and management skills
· Outstanding customer service skills
Responsibilities
· Perform application break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features
if required and problem resolution
· Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitor the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
· Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
· Provide problem analysis and support to ensure proper escalation during outages or periods of degraded
infrastructure performance
· Provide support utilizing all available tools including remote control technologies
· Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required
· Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds
· All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Technical Associates Degree preferred
• 2+ Years of technical work experience
• Experience in Windows 11
• Experience with Microsoft Office 365
• Experience with multiple hardware platforms
• Certifications a plus
• Effective problem-solving skills
• Excellent customer service skills
• Ability to multitask
• Highly organized
• Ability to work in a collaborative, team environment
• Ability to be productive in a fast-paced environment
• Ability to apply learning on a supervised basis
· Ability to grasp new concepts and develop skill set
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$56k-85k yearly est. Auto-Apply 60d+ ago
IT Administrative Systems Analyst
Resource Center 3.9
Information technology analyst job in Dallas, TX
Reports to: IT Director The Administrative Systems Analyst supports the design, configuration, and ongoing improvement of client and client-facing systems. This role works closely with cross-functional teams to turn operational needs into clear, efficient workflows and reliable system processes. They help maintain high-quality data, usable reporting, and well-governed system changes that strengthen delivery and advance organizational goals.
Job Duties & Responsibilities:
Systems Strategy & Process Improvement: Recommend enhancements and phased improvements that align system capabilities with organizational priorities. Identify workflow and configurations that increase efficiency, usability, and adoption.
Platform Administration & Configuration: Build and maintain forms, fields, workflows, automations, templates, and permission structures. Coordinate system updates and releases with vendors and internal stakeholders. Maintain clean environments and thorough documentation, including change logs.
Cross-System Collaboration & Data Standards: Partner with other system owners to support secure data transfers, integration handoffs, and shared data definitions across engagement tools and reporting solutions. Promote consistent data practices and standardized data dictionaries.
Reporting, Dashboards & Data Quality: Develop and maintain saved queries, dashboards, and scheduled reports to support program reporting cycles and leadership needs. Monitor data health (deduplication, validation rules, required fields, and overall hygiene) and drive corrective actions where needed.
Issue Resolution & Vendor Management: Investigate and resolve system issues that impact business workflows. Manage vendor tickets, provide clear reproduction steps, document impact, and escalate appropriately to ensure timely resolution.
Project Delivery: Lead scoped projects such as workflow redesigns, new module rollouts, data migrations, and system enhancements. Manage timelines, milestones, risks/issues, and stakeholder communication.
Training, Documentation & Enablement: Create and maintain SOPs, quick-start guides, and training materials. Deliver user training and feature refreshers, and promote best practices to improve adoption and consistency.
Continuous Improvement & Tool Evaluation: Track roadmap items, user feedback, and relevant trends to keep systems effective, compliant, and user-friendly. Assess current tools and recommend solutions where gaps exist.
Job Requirements & Qualifications:
Bachelor's degree in a relevant field, or equivalent experience, with preference for additional specialized certifications such as PMP, CISSP, or ITIL.
3+ years of experience administering or supporting a ERP, CMS, HR, CRM platforms (e.g., Sage Intaact, ExponentHR, ClientTrack, EveryAction, Monday.com, Salesforce, Apricot, or similar).Experience in project management, ensuring the successful execution of IT initiatives.
Ability to provide strategic input, troubleshoot advanced issues, & lead IT projects.
Strong verbal & written communication skills, with a detail-oriented & analytical mindset.
Familiarity with industry-specific software solutions & the ability to adapt to new tools.
$87k-104k yearly est. Auto-Apply 4d ago
F-35 Technical Trainer + Systems Analyst | Active Secret clearance
GD Information Technology
Information technology analyst job in Arlington, TX
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
Program Instruction Support
Job Qualifications:
Skills:
Design Training Programs, IT Systems Analysis, Technical Training
Certifications:
CompTIA Security+ CE | CompTIA - CompTIA
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as a Technical Trainer + Systems Analyst at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your IT career.
The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training.
MEANINGFUL WORK AND PERSONAL IMPACT
As a Technical Trainer + Systems Analyst, the work you'll do at GDIT will be impactful to the mission supporting our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA.
Our Systems Analyst collects and performs analysis on information from system users to formulate the scope and objectives of the system and delivers technical training to end users.
Collaborates with stakeholders to gather and analyze business requirements.
Works with system SMEs to ensure the implementation of desired functionalities.
Troubleshoots and resolves system issues as they arise.
Provides solutions to a variety of technical problems of moderate scope and complexity.
Develops and delivers comprehensive training programs for end users..
Conducts hands-on training sessions, workshops, and webinars to enhance user proficiency.
Provides one-on-one coaching and support to users to address their specific needs.
Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of systems.
Exhibits strong oral and written communication skills, strong interpersonal and teaching skills, and excellent problem-solving and analytical skills.
Teach users how to effectively navigate and leverage Power Automate and the broader Power Platform tool to streamline workflows and boost productivity.
WHAT YOU'LL NEED TO SUCCEED :
Security Clearance Level: Active Secret clearance
Required Experience: Minimum 3 years of proven experience analyzing IT systems, establishing training needs, developing training programs and applying the instructional system development (ISD) process.
Required Certifications: (712) Cyber Instructor - Intermediate.
Education: BS/BA degree. Allowable Substitution: 3 years of additional work experience with an AA/AS Degree can be substituted for a BS or BA degree.
Location: Hybrid - Onsite in Arlington, VA & remote.
US Citizenship Required
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.
The likely salary range for this position is $81,349 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Hybrid
Work Location:
USA VA Arlington
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$81.3k-109.3k yearly Auto-Apply 49d ago
Senior IT Analyst - Tech Infrastructure
Caterpillar 4.3
Information technology analyst job in Irving, TX
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
What does it mean to live the Caterpillar Experience?
It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
Job Summary:
We are currently seeking a Senior Azure Cloud Engineer to join the Enterprise Cloud Adoption team within Caterpillar InformationTechnology Division to support IaaS workloads. If you want to be part of an inclusive, adaptable, and forward-thinking team, apply now.
What You Will Do:
* Deploy Azure cloud technologies based on requirements gathered from business partners using skills such as PowerShell, ARM templates, Azure CLI, VBS, Python, Java, NodeJS, JSON, YAML, Bash, Azure Portal, CI/CD Pipelines, Azure DevOps, and GitHub.
* Virtual Machine Management: Provisioning, scaling, and securing VMs. VM images, extensions, and availability zones
* Configure Networking: Virtual Networks (VNets), NSGs, Load Balancers, VPN Gateway, DNS, routing, and hybrid connectivity (ExpressRoute)
* Deploy Storage Solutions: Blob, Disk, File storage, Performance tiers, replication, and lifecycle policies
* Enable Monitoring & Logging: using Azure Monitor, Log Analytics, and Application Insights
* Security and Vulnerability management: RBAC, Managed Identities, Key Vault, and policy enforcement
* Backup & Disaster Recovery: Backup, Site Recovery, and geo-redundancy
* Assist customers with documentation, training, and usability efforts
What You Have:
* Ability to perform all programming, project management, and development/deployment assignments without close supervision; normally assigned the more complex aspects of systems work.
* Ability to act as lead for development and support groups; provide programming and Infrastructure technology leadership, guidance, and assistance to other team members.
* Ability to work directly on complex technical problem identification and resolution, including responding to off-shift and weekend support calls.
* Ability to work independently on complex infrastructure technology components that may be used by one or more applications or systems.
* Ability to deploy or integrate infrastructure technology components based on requirements gathered from customers.
* Ability to perform integrated testing and customer acceptance testing of components that require careful planning and execution to ensure timely, quality results.
* Be fully knowledgeable of the relevant programming languages, program design and specification development, programming logic, logic diagrams, system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems and cross platform infrastructure components; can provide training on these topics for others
Top Candidates Will Also Have:
* 7+ years in infrastructure operations or applications development, with special emphasis in areas of networking, DNS, application services, security, distributed computing, databases, and storage
* Bachelor's degree in computer science or related InformationTechnology degree
* Azure Certifications AZ-900, AZ-104, AZ-500
* Experience developing or implementing architectural designs (Logical Technical Architecture) processes and procedures
* Experience using the Agile methodology
* Experience working with CI/CD pipelines, specifically Azure DevOps (Microsoft VSTS)
* Experience with technical leadership or lead developer role with practical experience in cloud computing, architecture work, systems or application design, and development
* Experience working with IT security on infrastructure or applications security compliance and security vulnerability remediation activities
* Strong verbal and written communication (English), teamwork, analytical, and interpersonal skills
* Strong problem solving and customer service skills
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Additional Info:
* The ideal location for this role is East Peoria - IL, Irving - TX, Nashville - TN
* This position requires the employee to work a 5-day-a-week schedule in the office.
* This position may require 10% travel.
About Caterpillar -
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$112,710.00 - $183,140.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* Medical, dental, and vision benefits*
* Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
* 401(k) savings plans*
* Health Savings Account (HSA)*
* Flexible Spending Accounts (FSAs)*
* Health Lifestyle Programs*
* Employee Assistance Program*
* Voluntary Benefits and Employee Discounts*
* Career Development*
* Incentive bonus*
* Disability benefits
* Life Insurance
* Parental leave
* Adoption benefits
* Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
January 29, 2026 - February 8, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$112.7k-183.1k yearly Auto-Apply 2d ago
IT Team Lead
Affiliated Monitoring 4.1
Information technology analyst job in Dallas, TX
We are seeking to hire an IT Security Management Team Lead to support operations for a Federal Government customer. Duties and Responsibilities:
Implementation of the Information Security Policy along with identifying potential risk, vulnerabilities and evaluating the effectiveness of security measures currently in place
Implementation of Management, Operational and Technical security controls to ensure the Confidentially, Integrity and Availability of IT services and data
Coordinating with multiple groups to analyze and investigate IT Security problems and issues that are unique to the enterprise desktop
Manage day to day operations, provide direction, instructions and guidance to team members
Qualifications Required Skills/Certifications:
Knowledge and experience with Federal Mandates and Information Security standards including but not limited to user access controls, auditing, common operating systems and domain structures such as (Active Directory) for desktop system and associated vulnerabilities
Ability to perform complex IT security access controls for major security projects
Up-to-date on current and emerging security principles and practices
Information Systems Security Officer (ISSO) and Information Assurance (IA) training and experience (preferred)
Working knowledge of Active Directory is required
Knowledge of Remedy is required
Excellent customer service skills
Writing skills are a must. The applicant must be able to effectively maintain spelling and grammar standards while drafting and sending email correspondences.
CISSP / CISM
Clearance - Top Secret Security Clearance
$96k-118k yearly est. 60d+ ago
IT System Analyst
Turbine Engine Specialists
Information technology analyst job in Fort Worth, TX
Turbine Engine Specialists (“TES”) is a leading independent aerospace MRO and parts distribution company supporting Honeywell, Bombardier, and other major OEM platforms. We are seeking an experienced and self-driven IT / Systems Analyst to support the ongoing modernization of our business systems across multiple entities.
The ideal candidate will have hands-on experience in aerospace or aviation maintenance environments, with strong working knowledge of Quantum ERP and Corridor MRO systems. This role requires a proactive individual who thrives in a fast-paced, entrepreneurial environment, can operate with limited oversight, and takes ownership in driving process improvement, system integrity, and data-driven decision support.
Key Responsibilities
Serve as the primary system administrator and functional lead for Quantum ERP and Corridor MRO systems.
Manage user accounts, roles, permissions, and workflow configurations to maintain data integrity and system security.
Partner with Finance, Operations, Sales, and Supply Chain to document, streamline, and automate end-to-end business processes.
Develop and maintain custom reports, dashboards, and data extracts to enhance operational visibility and leadership decision-making.
Proactively identify opportunities for system and process improvements, presenting practical recommendations to management.
Collaborate with internal IT, cybersecurity partners, and software vendors to ensure secure and compliant data management.
Troubleshoot and resolve system or user issues in a timely, customer-focused manner.
Provide training, documentation, and ongoing support to new and existing users.
Qualifications
Bachelor's degree in Information Systems, Computer Science, Business, or related field.
3-7 years of experience in IT systems analysis or ERP administration, ideally in aerospace, aviation maintenance, or manufacturing.
Hands-on experience with Quantum Control ERP (Component Control) and/or Corridor MRO software required.
Strong proficiency in SQL, Excel, and report-building tools; Power BI experience strongly preferred.
Familiarity with data integration tools, APIs, and middleware.
Strong understanding of accounting, inventory, and maintenance workflows.
Proven ability to work independently, prioritize competing tasks, and deliver results with limited supervision.
Exceptional analytical, troubleshooting, and communication skills, with a focus on cross-functional collaboration.
Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
Preferred Attributes
Prior experience supporting FAA, EASA, or AS9110-compliant systems.
Exposure to Microsoft Azure, O365, and general cloud infrastructure.
Hands-on experience creating Power BI dashboards and data visualizations a plus.
Experience with scripting or automation tools (e.g., Python, Power Automate) a plus.
High personal accountability, strong organizational skills, and a commitment to documentation and continuous improvement.
$66k-90k yearly est. 22d ago
Senior Salesforce Technical Analyst/Admin
Revision LLC 4.2
Information technology analyst job in Irving, TX
Job Description
Sr. Salesforce Technical Analyst/Administrator
Reports To: VP, InformationTechnology
Company Location: Irving and Dallas, TX
Company Background
Revision Skincare, located in Irving, TX, provides dermatologists, plastic surgeons and medical spas with clinically proven, high-performing skincare products. Using only premium quality ingredients, the Revision Skincare collection was formulated to provide targeted solutions for enhancing skin's appearance and reducing signs of aging.
Scope of Position
Revision Skincare is seeking a Senior Technical Business Analyst / Admin to help drive operational excellence and digital transformation across our Salesforce ecosystem. This role will bridge business teams and technical delivery partners, translating the needs of our Sales, Marketing, Finance, and Operations departments into scalable Salesforce solutions that enhance visibility, efficiency, and customer engagement.
The ideal candidate combines strong Salesforce platform expertise with business process insight in the skincare industry - bringing hands-on experience in B2B Commerce, Loyalty Management, and Revenue Operations.
Key Responsibilities
Development/Project Management/Training
Partner with Sales, Marketing, Operations, Finance, and IT to translate business requirements into scalable Salesforce solutions.
Lead requirements discovery, process mapping, and documentation of user stories and functional/technical specifications.
Design, configure, and develop Salesforce solutions using Flows, Approvals, Apex, LWC, and B2B Commerce.
Ensure financial accuracy and data integrity across Salesforce and integrated financial systems, including reconciliation and GL alignment.
Investigate system issues, perform root-cause analysis, and drive continuous process and platform improvements.
Lead UAT planning, execution, and validation with business stakeholders.
Build and maintain Salesforce reports and dashboards to support sales, loyalty, and operational insights.
Manage third-party Salesforce support vendors and support release and change management activities.
Support user adoption through training, documentation, and ongoing enablement.
Mentor junior team members and serve as Salesforce SME.
Mentor and train junior team members and act as a subject matter expert in Salesforce process automation, data management, and system configuration.
Qualifications
3+ years of hands-on experience delivering Salesforce solutions in a Technical Business Analyst and/or Salesforce Developer capacity, supporting Sales Cloud, Experience partner portal and Service Cloud.
Strong technical proficiency in Apex (classes, triggers, test methods) and Lightning Web Components (LWC) for implementing custom business logic and UI extensions.
Advanced experience designing and implementing Salesforce automation using Record-Triggered Flows, Screen Flows, Approval Processes, and Declarative Configuration.
Hands-on experience with Salesforce B2B Commerce and Salesforce Loyalty Management, including order lifecycle automation, rewards logic, tier management, and integrations (preferred).
Strong understanding of B2B sales models, customer lifecycle management, and eCommerce workflows, including ordering, invoicing, and fulfillment.
Proven ability to perform system analysis, data investigation, and root-cause troubleshooting, driving continuous process and platform improvements.
Strong written and verbal communication skills with demonstrated ability to translate business requirements into technical designs and collaborate across cross-functional and technical teams.
Salesforce certifications such as Administrator, Salesforce Business Analyst, Platform Developer I, B2B Commerce Specialist, or Loyalty Management are a plus.
Bachelor's degree in computer science, Information Systems, Business, or a related technical field; advanced degree preferred.
Authorized to work in the United States.
$92k-118k yearly est. 16d ago
Information Technology Senior Business Analyst
North Texas Municipal Water District 4.0
Information technology analyst job in Wylie, TX
This position will collaborate with departments to gather, document, and analyze business requirements, processes, and workflows, ultimately to provide technology solutions that add business value. They will translate these requirements into functional specifications for technology teams and work closely with defined teams to ensure successful project delivery. They will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness. They will be self-directed learner with excellent communication skills, able to provide direction, training, and support to others.
Section 2 - Major Responsibilities
Leads cross-functional teams to implement complex, mid to large scale projects to ensure adherence to budget, schedule, and scope of project.
Provides ongoing direction, training and support to lower-level analysts and other internal staff.
Collaborates with business stakeholders to understand needs, objectives, and challenges.
Gathers, documents, and analyzes business processes, identifying requirements, challenges, and gaps.
Translates business requirements into clear and concise functional specifications for stakeholders.
Documents technical specifications for internal and third-party application development; works with the IT staff or vendor and stakeholders throughout the development effort to ensure appropriate project scope is maintained.
Performs workflow analysis and diagrams end user processes to make recommendations to improve methods and procedures for assigned systems.
Assists departments with defining functional, technical requirements and scope when procuring new solutions to ensure the software solves the business problem, meets IT standards, and integrates with existing systems.
Manages vendor relationships, including being the primary vendor contact, managing communication between internal staff and the vendor, overseeing task management, and providing status updates.
Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
Establishes and implements project communication plans, providing status updates to affected stakeholders.
Creates and designs ad-hoc reports to support specific needs of department users.
Supports and helps plan software implementation activities including change management, configuration, user acceptance testing and training, helping where necessary to meet the goal of a successful go live.
Maintains comprehensive understanding of applications, having a clear understanding of capabilities and how they interact to identify additional integration opportunities.
Communicates complex technical concepts to non-technical stakeholders.
Presents findings, recommendations, and project updates to various audiences.
Collaborates with management/project managers to define project scope, objectives, and deliverables.
Monitors project progress and identifies potential risks or deviations from the plan.
Ensures that delivered solutions meet the specified requirements and are of high quality.
Interprets data, analyzes results using statistical techniques and provides ongoing reports.
Provides customer service by training computer users/customers, instructing users/customers on applications, and data management. Responds to questions and inquiries.
Ensure that District data is protected by following Cybersecurity guidelines and requirements.
Communicates clearly and directly with employees to promote a collaborative work environment.
Provides management written documentation as needed.
Carries out other such duties as may be assigned or requested.
Section 3 - Knowledge, Skills & Abilities
Ability to analyze complex business problems and conduct thorough gap and impact analyses.
Ability to convey complex information clearly to diverse audiences; excellent verbal and written communication skills.
Advanced knowledge of software development processes, project management and system architecture and experience with system integrations.
Knowledge of the following applications, ERP, EAM, collaboration software such as SharePoint, Power BI and Automate, Microsoft Teams, and Laserfiche a plus.
Knowledge of scripting languages such as SQL a plus, with current Microsoft SQL databases, SQL query development and report writing a plus.
Advanced knowledge of API technologies is a plus.
Strong attention to detail and a commitment to delivering exceptional customer service, ensuring all project deliverables meet or exceed expectations.
Understanding and interpreting complex laws, rules, regulations, policies, and guidelines.
Must exercise good judgment based upon established procedures and policies.
Section 4 - Education and Experience
Bachelor's degree in Computer Science, Business Information Systems (BIS), Management Information System (MIS) or a computer related field. Equivalent experience and education can be substituted.
Minimum 5 years' proven experience in business analysis, analytics, application development, data analysis and/or customer service.
Prefer certification in Business Analysis (e.g., CBAP, CCBA).
Requires a valid Texas Driver's License.
Section 5 - Environmental Factors, Activity Levels and Equipment
This position requires minimum physical exertion with daily lifting requirements of up to 50 pounds. Significant finger dexterity required. Activities may include carrying office materials, pulling, and pushing file drawers and organizing paperwork. Duties are almost always carried out in an office environment. Equipment used includes a Network Computer System and/or personal computer, various printers, calculators, copier, and telephone.
$91k-116k yearly est. 20d ago
Digital & IT Team Lead - Aerospace
Stratacuity
Information technology analyst job in Fort Worth, TX
We have an exciting opening for a Digital & IT Lead! This is a hands-on leadership role that goes beyond people management, requiring the individual to actively roll up their sleeves and contribute to project execution. You will lead a cross-functional team while also providing direct technical and functional support for critical business applications like ERP and BI, translating complex manufacturing needs into scalable solutions. This position is a unique blend of project management, direct in-the-weeds project delivery and end user support.
Essential Functions
* Serve as ERP Subject Matter Expert & Business Translator: Act as the primary SME for the ERP system across multiple business functions. translating manufacturing needs into clear technical requirements and solutions.
* Prioritize and Manage the Project Portfolio: Act as the central point for project intake, prioritizing demand and balancing resources to align all work with business priorities.
* Lead Hands-On Project Delivery: Manage and execute complex digital/IT projects, providing direct functional and technical support to ensure on-time, on-budget outcomes.
* Manage and Mentor a Cross-Functional Team: Lead, develop, and mentor a team of business analysts and technical specialists, fostering a collaborative and high-performance culture.
* Serve as an Influential Leader: Build strong relationships and effectively communicate with all levels of the organization to secure buy-in and drive alignment.
* Drive Continuous Improvement: Proactively identify opportunities to enhance project efficiency, reduce costs using Lean and Kaizen methodologies.
Qualifications
* Bachelor degree (required) in Computer Science, Information Systems, or a related field (or international equivalent).
* 7+ years of related IT experience, with 2+ years of direct experience managing a team.
* Business Application Expertise: Proven experience with enterprise business applications (e.g., ERP, SCM, CRM, BI). Strong preference for candidates with deep ERP expertise.
* Manufacturing Focus: Demonstrated experience leading complex, cross-functional IT projects within a manufacturing or industrial environment.
* Leadership & Communication: Excellent interpersonal skills and a proven ability to lead teams, influence stakeholders, and communicate effectively across all levels of an organization.
* Adaptability: Demonstrated learning agility and the ability to thrive in a fast-paced, dynamic environment.
What Will Make You Stand Out:
* Data Analysis: Proficiency with Power BI and SQL to analyze data and drive business decisions.
* Specific ERP Experience: Direct experience with platforms like SAP, Oracle, or Microsoft Dynamics.
* Manufacturing Systems Knowledge: Hands-on experience with MES, SCADA, or Industrial IoT platforms.
* Project Management Certification: PMP, CPIM, or similar certification.
* Continuous Improvement: Experience or certification in Lean, Kaizen, or similar methodologies.
* Change Management: Experience leading change management for new system implementations.
* Vendor Management: Experience managing technology vendors or implementation partners.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
220 Roberts Cut Off Rd, Fort Worth, Tx, TX, US
Job Type:
Date Posted:
January 28, 2026
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$83k-112k yearly est. 4d ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Carrollton, TX?
The average information technology analyst in Carrollton, TX earns between $56,000 and $107,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Carrollton, TX
$78,000
What are the biggest employers of Information Technology Analysts in Carrollton, TX?
The biggest employers of Information Technology Analysts in Carrollton, TX are: