IT Technical Support Technician
Information technology consultant job in Atlanta, GA
Job Title
IT Technical Support Technician
Department
Information Technology
Employment Type
Contract
Assignment Dates
January 2, 2026 through May 1, 2026
Four month contract
Job Summary
The IT Technical Support Technician provides high quality technical and customer support for onsite and remote users. This role focuses on Tier II support for corporate laptop environments, office IT infrastructure, and end user technologies while delivering an excellent customer experience across all levels of the organization.
Key Responsibilities
Provide excellent customer service to all internal users
Deliver Tier II technical support for corporate laptop infrastructure supporting both onsite and remote users
Install, maintain, troubleshoot, and upgrade laptop hardware and software
Perform laptop imaging and deployment
Provide remote support using tools such as RDP and AnyDesk
Support Microsoft Windows 11, Outlook, Office 365, and Microsoft Teams
Support office IT infrastructure including workstations, conference rooms, AV equipment, and select network components
Provide onboarding and offboarding support including hardware setup, access provisioning, and equipment recovery
Deliver white glove support to executives, VIPs, and senior leadership
Provide day to day technical support via walk ups, support tickets, email, instant messaging, and phone
Track, follow up, and resolve support requests in a timely manner
Manage and support a ticketing queue including ticket documentation and prioritization
Contribute to knowledge transfer activities and internal knowledge base documentation
Support large meetings, all hands sessions, town halls, and internal events
Assist with internal asset management and inventory tracking
Help process purchase orders and coordinate with procurement and accounting teams for ordering, shipping, and invoicing
Manage and maintain user access accounts and configure hardware as part of onboarding and offboarding workflows
Provide facilities related IT support including building systems, telecom vendors, network infrastructure, internet service providers, and conference room audio visual equipment
Support internal IT initiatives and project based work as assigned
Perform additional duties as needed based on business needs
Minimum Qualifications
• Bachelor's degree in computer science or a related technical field
• Three or more years of IT technical support experience
• Strong proficiency in written and verbal English communication
• Ability to clearly explain technical concepts to both technical and non technical users
Areas of Expertise Required
• Strong understanding of corporate IT infrastructure and end user technology environments
• Experience supporting Windows, mac OS, and Linux operating systems including Ubuntu
• Hands on experience supporting audio visual and conferencing technologies
IT Audit Manager
Information technology consultant job in Marietta, GA
IT Audit Manager (Contract-to-Hire) *** Due to client requirements this role is W2 only- No C2C - USC and GC Candidates ONLY!! We are seeking a senior-level IT Audit Manager to plan, execute, and manage risk-based audits across information technology, DevSecOps, and operational environments using Agile methodologies. This role focuses on strengthening governance, control effectiveness, and regulatory compliance across cloud and on-premises systems.
Responsibilities
Lead IT, cybersecurity, and integrated audits covering governance, system development, infrastructure, networks, and applications
Plan and execute risk-based audits, including scoping, walkthroughs, risk and control matrices, and framework mapping
Evaluate design and operating effectiveness of security and technology controls
Partner with technology, security, and business teams to validate findings, recommend remediation, and perform follow-up testing
Review audit documentation, evidence, and proofs-of-closure to ensure quality and accuracy
Maintain and update information security audit procedures and baseline security controls
Support regulatory and compliance initiatives aligned with industry standards
Requirements
Bachelor's degree in a technology-related field (Master's preferred)
5+ years of experience auditing IT and/or cybersecurity processes and controls
Experience auditing cloud environments, preferably Microsoft Azure and GovCloud
Strong knowledge of frameworks and standards such as NIST (800-53), FFIEC, CIS, DISA STIG, FedRAMP, and CMMC
Experience with identity and access management, zero-trust architecture, data protection, network and OS security, and incident response
Proven ability to collaborate with technical teams, business leadership, and external auditors
***Absolutely no C2C
IT Operations Manager
Information technology consultant job in Atlanta, GA
My client is seeking an experienced and motivated IT Operations Manager to join their growing team. In this position, you will report directly to the IT Director and play a key role in shaping the IT Operations across the US and Canada.
Key Responsibilities:
Manage and coordinate IT Operational Staff throughout the US and Canada.
Establish and build our IT Operations Team.
Collaborate closely with the IT Director, Director of IT Development, IT Operations Manager LATAM, and Group IT Operations Director in Europe.
Oversee the management and distribution of Service Desk tickets (Levels 1, 2, and 3).
Handle hardware procurement, setup, and decommissioning.
Ensure all IT assets are accurately recorded in Jira Asset Manager.
Manage projects and track progress using Jira.
Maintain thorough documentation of all processes in Confluence, ensuring adherence to global IT operational policies.
Participate in mergers and acquisitions across the US & Canada.
Required Skills & Experience:
Proven experience in team management, escalation management, and service provider management.
Strong background in order, invoice, and license management.
Skilled in central consolidation of IT projects and understanding project interdependencies.
Experience implementing corporate guidelines and ISO processes.
Completed degree in Computer Science or comparable training/experience.
Managerial experience in IT support and infrastructure.
Demonstrated ability in project management and leading teams.
Strong communication and teamwork skills with a hands-on approach.
Broad IT operations knowledge, with experience in Microsoft RDP, Azure, Networking, and Atlassian Jira.
If this role looks of interest and you're currently looking for your next opportunity, then please send your CV and call for more information. This is a fantastic client, and they are looking to get someone on board ASAP.
Manager - IT Operations Service and Support
Information technology consultant job in Atlanta, GA
Unifi is the nation's largest aviation services provider, with over 40K team members and a global footprint spanning over 230 airports in the U.S., Canada, and the UK & Ireland. We deliver reliable, high-quality aviation services in partnership with some of the world's leading airlines. At Unifi, you'll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.
We're seeking a Manager of IT Operations Service and Support to lead our IT support services, including the service desk, end-user support, and IT asset lifecycle management. This role will oversee hardware and software procurement, vendor management, and ensure exceptional IT service delivery across the organization.
Key Responsibilities:
Lead IT service desk and support teams; drive operational excellence and user satisfaction
Manage IT hardware and software procurement, licensing, and inventory
Oversee incident, request, and problem management using ITIL best practices
Maintain service SLAs and lead continuous improvement initiatives
Collaborate with cross-functional teams to align IT support with business goals
Monitor vendor performance and ensure contract compliance
What You Bring:
8+ years of IT operations or support experience; 3+ years in leadership
Experience managing IT asset procurement and lifecycle
Strong knowledge of ITSM tools (e.g., ServiceNow, Jira) and ITIL framework
Excellent communication, leadership, and vendor management skills
Bachelor's in IT, Business, or related field (Master's or certifications a plus)
Why Join Us?
Impactful leadership role in a growing IT organization
Competitive compensation and benefits
Opportunities for innovation and automation
Collaborative and inclusive culture
Unifi Aviation, LLC. is an Equal Opportunity Employer.
Production Support Consultant with Tandem Exp
Information technology consultant job in Alpharetta, GA
Tandem - TACL , TAL , HP - non stop sql
The Support Lead for Product Support plays a pivotal role in ensuring customer satisfaction through the efficient resolution of complex issues and proactive improvement initiatives. This position is responsible for leading troubleshooting efforts, conducting root cause analyses, and implementing preventive measures to enhance product reliability and team performance. The Support Lead's contributions directly impact the organization s commitment to delivering superior support services and fostering continuous improvement.
(1.) Key Responsibilities
1. Troubleshoot And Resolve Critical And Complex Support Tickets Using Product Knowledge And Diagnostic Tools, Ensuring Minimal Disruption To Customer Operations.
2. Conduct Hands-On Root Cause Analysis For Critical Issues, Documenting Findings And Recommending Actionable Solutions To Prevent Recurrence.
3. Implement Preventive Measures And Best Practices To Reduce Future Defects And Improve Product Stability Based On Analysis And Feedback.
4. Provide Technical Assistance And Mentorship To Team Members In Resolving Escalated Customer Issues, Promoting Knowledge Sharing And Skill Development.
5. Lead Continuous Improvement Activities By Analyzing Support Metrics And Team Performance, Identifying Areas For Enhancement, And Executing Strategies To Elevate Service Quality.
Skill Requirements
1. Strong Understanding Of Product Support Processes For L1, L2, And L3 Tiers.
2. In-Depth Knowledge Of Troubleshooting Methodologies And Tools Relevant To Product Issues.
3. Excellent Analytical Skills For Conducting Root Cause Analyses And Developing Preventive Measures.
4. Solid Communication Skills For Effective Collaboration With Team Members And Customers.
Certification
1. Itil Foundation Certification Is Optional But Valuable For Understanding Service Management Best Practices.
Desktop Support Consultant
Information technology consultant job in Atlanta, GA
Required Skills & Experience
- HS diploma and five years of relevant IT experience OR an equivalent combination of education, training and experience.
-Ability to work in fast-paced environment with minimal supervision.
-Duties of the position may require extended periods of bending, stooping, twisting, reaching and lifting up to forty (40) pounds.
-Must maintain an insurable driving record.
- Proficient with Mac desktop support
- Proficient with JAMF administration
Job Description
Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on the enterprise's networks.
- Provides client-side network support and escalates to Tier 3 support as needed.
- Supports departments' equipment issues and utilizes remote connectivity tools for local and long-distance users worldwide.
- Supports customers' provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.
- Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.
- Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
- Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
- Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.
- Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
- Examines and inspects equipment to determine damages and to repair and replace equipment.
- Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.
- Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.
- Supports enterprise-wide software packages to ensure user functionality.
- Assigns rights as needed to run and deploy software, perform testing and ensure operability.
- Uses systems management tool (i.e., SCCM/MECM, Jamf) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
- Assigns permissions using active directories and group policies to ensure proper security levels.
- Manages users and computers and ensures standardized group policies to map printers and network shares.
- Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.
- Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.
- Ensures systems are encrypted as needed per university policy.
- May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.
- Participates in weekly team meeting and any additional meetings and/or training as assigned
- Performs IT-related responsibilities as required.
Compensation:
$__24__/hr to $__28___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
IT Hardware Installation Technician
Information technology consultant job in Marietta, GA
TRC Talent Solutions is currently looking to fill a contract position with a company located in Marietta. This is an ongoing contractual position Monday-Friday 8-5pm. The ideal candidate will have prior hardware installation technician experience installing and configuring desktops, laptops, servers, printers, network devices, etc.
Key Responsibilities:
Hardware Installation: Install, configure, and deploy various IT hardware including desktops, laptops, servers, printers, network devices (routers, switches), and other peripherals.
Troubleshooting: Diagnose hardware issues and perform repairs or replacements as necessary. Troubleshoot connectivity issues and ensure optimal performance of installed hardware.
Maintenance and Upgrades: Conduct routine maintenance tasks such as cleaning, firmware updates, and hardware upgrades to ensure systems are operating at peak performance levels.
Documentation: Maintain accurate records of hardware inventory, installations, repairs, and configurations. Document procedures and technical specifications for reference purposes.
Compliance and Security: Ensure compliance with organizational policies, procedures, and security protocols during installations and maintenance activities. Implement security measures to protect hardware from unauthorized access or damage.
Customer Support: Provide technical support and guidance to end-users regarding hardware issues. Assist with user training on proper usage of hardware devices.
Qualifications:
Proven experience as an IT Hardware Installation Technician or similar role.
Solid understanding of computer hardware systems, components, and peripherals.
Proficiency in hardware installation, configuration, and troubleshooting.
Familiarity with networking concepts and protocols.
Ability to lift and move heavy equipment safely.
Excellent problem-solving skills and attention to detail.
Please no C2C candidates and candidates must live in the Atlanta area.
Desktop Support Specialist
Information technology consultant job in Atlanta, GA
Job Title: Desktop Support
Contract duration: 12+ months Contract
Need local
We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT operations.
Key Responsibilities:
Support Windows 11 migration and software installations.
Troubleshoot network and IP phone issues.
Handle hardware break-fix and system maintenance.
Provide end-user support and document resolutions.
Required Skills:
Experience in desktop support/helpdesk roles.
Strong knowledge of Windows 10/11, networking, and VoIP troubleshooting.
Hands-on experience with hardware repair.
Excellent communication and problem-solving skills.
IT Systems Analyst
Information technology consultant job in Atlanta, GA
For more details, please connect with Afra Aleem at ************ Ext 112 or email her at *******************
**Local to Georgia candidate required**
Job Title: Senior Systems Analyst
Duration: 06 Months
Start Date: ASAP
Location: Atlanta, GA 30334 (Hybrid)
Position Type: Contract
Interview Type: In person/Webcam
Department: Dept. of Administrative Services
Required Skills:
Proven expertise in O365, AD, Exchange Server, Windows, VPN, RDP, MS Teams (10 Years)
Minimum 5 years of relevant industry experience in a Microsoft enterprise environment including:
Understanding of Windows Client and Windows Server in production environments.
Configuration of Windows Infrastructure via Group Policy and/or scripts.
Adept at using Powershell to automate and execute tasks.
Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP.
Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus.
3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects.
2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes.
1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers
Hands-on experience with AWS infrastructure management and supporting SharePoint environments would be a plus.
Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently.
Experience in coordinating with third-party technical support vendors.
Proficiency in creating and maintaining technical documentation.
Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable.
Solid understanding of IT service management and ITIL best practices is a plus.
Track record of continuous learning and adapting to new technologies.
V Group Inc. is a New Jersey-based IT Services and Products company, strategically organized into multiple business units: Public Sector, Enterprise Solutions, Ecommerce, and Digital. Within our Public Sector unit, we specialize in delivering IT Professional Services to Federal, State, and Local governments. We hold multiple contracts across 30+ states across US, which include NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, MN, NM, VT, and WA. If you're considering a career opportunity with V Group or exploring a partnership, I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us.
Website: **************************************
LinkedIn: *****************************************
Facebook: *********************************
Twitter: *********************************
IT Functional Analyst - D365 Sales & Service
Information technology consultant job in Smyrna, GA
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As a member of IT, you will work closely with the teams of business liaisons, business analysts, and other IT staff as needed for requirements gathering, understanding business priorities, and executing given tasks. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring sales and service processes are optimized and aligned with best practices, and supporting the company's Microsoft Dynamics 365 implementation journey. The individual must work effectively with others and have a team-first attitude.
Primary Responsibilities:
Collaborate with stakeholders across sales and service teams, procurement, operations, and IT to elicit, analyze, and document business requirements.
Map current processes, identify gaps, and recommend improvements leveraging Dynamics 365 capabilities.
Translate business requirements into functional specifications.
Work closely with technical teams to design, configure, and test Dynamics 365 solutions that meet business objectives.
Participate in the end-to-end implementation lifecycle of sales and service projects, including system configuration, data migration, user acceptance testing, and go-live activities.
Develop user documentation and deliver training sessions to ensure smooth adoption of new processes and systems.
Act as a liaison between business users and IT, facilitating clear communication and managing expectations throughout the project lifecycle.
Monitor post-implementation performance, gather feedback, and propose enhancements to maximize the value of Dynamics 365 investments in the sales and service space.
Experience with other Dynamics 365 and Azure-related platforms and products, such as Power BI and PowerApps.
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you must be highly organized, have proven experience as a Functional Analyst or Business Analyst, and a strong understanding of finance practices and processes. You should be familiar with Dynamics 365 Finance, Supply Chain, and/or Customer Engagement modules, and hands-on involvement in implementation is heavily preferred. The ability to both take direction and work with minimal supervision is required for this position as well.
Education/Experience:
Bachelor's degree in Business Administration, Information Systems, or a related field
Required Qualifications/Skills:
Must be highly organized with the ability to set priorities and be a team player with a team-first attitude
Proven experience as a Functional Analyst or Business Analyst in sales and service, customer-centric areas or ERP projects
Strong understanding of sales and service practices and processes
Familiarity or experience with Dynamics 365 Finance and/or Customer Engagement modules is preferred
Hands-on involvement in full-cycle Microsoft Dynamics 365 implementation (particularly Customer Engagement, Customer Insights, Supply Chain, Finance, or related modules) is also preferred
Familiarity with Microsoft Dynamics 365 platform
Proficiency in process mapping, requirements documentation, and solution design
Experience with data analysis and reporting tools is a plus
Proven abilities to take initiative and be innovative
Proactive in learning and highly self-motivated
Demonstrates commitment to customer satisfaction and ability to work in a collaborative team environment
Excellent organizational and project management abilities
Exceptional interpersonal, verbal, and written communication skills along with strong analytical skills required
Must be able to comprehend, speak and write the English language
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
System Analyst
Information technology consultant job in Atlanta, GA
Necessary Skills and Qualifications:
10+ years of IT experience.
Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams.
Minimum 5 years of relevant industry experience in a Microsoft enterprise environment including:
Understanding of Windows Client and Windows Server in production environments.
Configuration of Windows Infrastructure via Group Policy and/or scripts.
Adept at using Powershell to automate and execute tasks.
Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP.
Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus.
3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects.
2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes.
1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers
Hands-on experience with AWS infrastructure management and supporting SharePoint environments would be a plus.
Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently.
Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable.
Solid understanding of IT service management and ITIL best practices is a plus.
System Analyst
Information technology consultant job in Atlanta, GA
Systems Analyst
5 days onsite
The role of the Systems Analyst involves evaluating and improving the organization's technological framework, with a particular focus on network and infrastructure. This individual will assist in guiding decision-making, certify the protection and effectiveness of IT infrastructures, and offer technical assistance to employees. A Systems Analyst should have a comprehensive grasp of technology and demonstrate superior analytical abilities. Concentrating on regulatory conformity, the Systems Analyst must remain informed about current industry regulations to promote compliance with NCUA guidelines.
Essential Duties and Responsibilities
Support the local area and wide area network hardware and software to ensure that back-end functions, systems, PCs, servers, and all peripheral products are operational.
Research and diagnose IT problems within the entire infrastructure, troubleshoot, and provide solutions. Test solutions to ensure accuracy.
Troubleshoot and resolve end-user technical issues via phone, in person, or online.
Coordinate and communicate with the managed service provider (MSP) on various IT projects and tickets. Ensure timely and efficient delivery of services and solutions.
Maintain accurate and updated records of IT vendor information, IT inventory, and IT documentation.
Ensure data security and confidentiality, including service agreements/warranties for all hardware and software.
Generate timely reports required by management and all departments and maintain a log for their distribution.
Execute backup protocols to uphold the reliability and protection of the technological framework.
Evaluate and procure new technology and computer supplies according to budgetary line items.
Complete month-end, quarter-end, and year-end tasks for the organization and Credit Union Service Organizations (CUSOs).
Work closely with the Core system vendor to coordinate updates, patches, and maintenance. Report issues or incidents to the Core system vendor and escalate as needed.
Willingness to learn and adapt to new technologies.
Perform additional duties as assigned.
Additional Network and Infrastructure Responsibilities
Design, implement, and manage the organization's network infrastructure, including routers, switches, firewalls, and other network devices.
Monitor network performance and troubleshoot issues to ensure optimal operation.
Implement and manage network security measures to protect data, software, and hardware.
Plan and execute network upgrades and expansions to support organizational growth.
Ensure the reliability and availability of network services, including internet connectivity, VPN, and remote access solutions.
Collaborate with other IT staff to develop and implement disaster recovery plans for network infrastructure.
Skills/Abilities
Experience in IT within a financial institution, preferred.
Minimum 3-5 years of work experience in a similar role.
Excellent analytical and critical thinking skills.
Strong problem-solving and time management skills.
Process improvement: Evaluate and enhance IT procedures.
Capable of lifting more than 25 pounds.
Server management: Oversee installation, configuration, and maintenance of servers.
Active Directory maintenance.
Microsoft 365 Administration: Manage and maintain Microsoft 365 services.
Microsoft SQL/SAP SQL management.
Required travel to organizational locations as needed.
Education
College degree preferred, or equivalent education and related training combination.
IT Certification(s) preferred (CompTIA, Cisco, AWS, Azure, Google, etc.).
IT Support Engineer
Information technology consultant job in Atlanta, GA
Onsite - Atlanta, GA
6-Month Contract (+ Extensions)
Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery.
What you'll do:
Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices
Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment
Deploy, configure, and maintain desktops, laptops, printers, and other endpoints
Assist with Microsoft 365, Intune, and modern endpoint management tools
Deliver guidance and training to users on IT systems, processes, and best practices
Help implement new systems, upgrades, and technology rollouts
Contribute to process improvements and take ownership of small to mid-scale IT projects
What we're looking for:
Proven experience in 1st/2nd line IT support
Comfortable with modern Windows and cloud-based environments
Familiarity with endpoint management, mobile device management, and hybrid systems
Good troubleshooting skills across hardware, software, and networking
Ability to work independently while collaborating with a global team
A proactive mindset with a willingness to suggest and implement improvements
This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.
SharePoint Migration Engineer
Information technology consultant job in Atlanta, GA
Communication is KEY for this role
Be able to communicate with MD and ED
Independent and should be able to pick up on the projects and deliver on time
SharePoint knowledge, one drive,
Hands on Developer Role
Job Description:
We are looking for an Office 365 SharePoint migration engineer to design and implement company's Office 365 Document management governance best practices.
The role would also entail working with clients to onboard them to the Office 365 platform as well as working with third party vendors and internal groups (Desktop Engineering, Azure and Office 365 engineering and more) to deliver a strategic governance solution.
Job demands development and integration of custom tools and therefore candidate must be hands on with development targeting cloud.
The candidate will also be working on integration of several Office 365 services SharePoint, Power Apps, Power Automate, Planner, Microsoft Information protection (MIP).
Required Skills:
Strong C#, ASP. Net & PowerShell skills
Strong understanding of Modern Authentication, Graph API, Azure AD Application.
Understand and implement SharePoint site and group site permissions.
OneDrive Account, Site, and Permissions Management
Strong OneDrive, SharePoint and OD sync client troubleshooting experience (Desktop client, Web, Mobile app)
Use JavaScript, jQuery, Boot Strap, HTML and CSS to create and update pages, components, and scripts.
Ability to develop applications and system tools to implement, deploy and manage infrastructure systems on premise and in the cloud.
Experience with GitHub, Jira and other continuous integration technology and SDLC agile development techniques.
Strong SharePoint fundamentals including lists, document libraries, permissions, content types, workflows.
Excellent understanding of Single Sign On technologies (Ping Federate, SAML, Windows Kerberos).
Experience with Office 365 (SharePoint Online and OneDrive) application development, management & deployment.
Understand Exchange Online, user profiles, features, and mail flow
Maintain and support all of SharePoint, OneDrive and Office 365
Good communication skills to help end users train with basic SharePoint task and hold training sessions.
Collaborate with end-users and business owners to create and update SharePoint sites, lists, libraries, pages, apps, forms and workflows.
Experience with Agile delivery methodology.
Troubleshooting Experience on-prem/online, networking (Wireshark, etc.), Microsoft Information protection (MIP).
Is able to track issues, resolve them, escalate to the core engineering or Microsoft support as needed
Reorganizing & restructuring the contents of the site.
Training of how certain existing features might have changed in the new platform.
Ability demo SharePoint features; to provide specialized consulting services with regards to out of the box features provided by SharePoint.
Able to do research and suggest on use of new features and implementation of that feature on the new platform.
Desired Skills:
Experience with SQL programming.
Understanding of other services in Office365 products such as Unified Groups / Teams / PowerApps / Power Automate.
Cloud Infrastructure Engineer - AWS
Information technology consultant job in Alpharetta, GA
Job Posting Title: Cloud Infrastructure Engineer - AWS
As a Cloud Infrastructure Engineer with deep expertise in AWS, you will be responsible for designing, building, and maintaining secure, scalable, and resilient cloud infrastructure to support enterprise applications and services. You will lead the development of automated solutions for provisioning, configuration, and deployment, while ensuring alignment with architectural best practices and compliance requirements. This role involves close collaboration with application, security, and DevOps teams to deliver cloud-native solutions that enable agility, reliability, and operational excellence across the organization.
Primary Responsibilities:
• Design and implement scalable, secure, and cost-optimized cloud infrastructure on AWS, leveraging services such as VPC, EC2, S3, IAM, RDS, and Lambda.
• Develop Infrastructure as Code (IaC) using tools like Terraform and AWS CloudFormation to automate the provisioning and management of cloud resources.
• Build and maintain CI/CD pipelines to support automated testing, deployment, and infrastructure updates across development and production environments.
• Implement cloud governance, security best practices, and compliance controls, including identity and access management, encryption, and logging.
• Collaborate with application teams to architect cloud-native solutions that align with business goals and technical requirements.
• Optimize cloud infrastructure for performance, availability, and cost, using monitoring tools such as CloudWatch, AWS Config, and Trusted Advisor.
• Evaluate and integrate new AWS services and third-party tools to enhance infrastructure capabilities and developer productivity.
• Document infrastructure designs, standards, and operational procedures to support knowledge sharing and onboarding.
Qualifications:
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 5+ years of hands-on experience designing, deploying, and managing cloud infrastructure, preferably in AWS environments.
• Proficiency in at least one programming or scripting language (e.g., Python, Bash, PowerShell) for automation and tooling.
• Strong understanding of core AWS services (e.g., EC2, VPC, IAM, S3, RDS, Lambda) and cloud architecture best practices.
• Experience with Infrastructure as Code (IaC) tools such as Terraform, AWS CloudFormation, or CDK.
• Solid knowledge of Linux systems, networking fundamentals, and distributed system design.
• Familiarity with CI/CD pipelines and DevOps practices for infrastructure automation and application delivery.
• Understanding of cloud security principles, identity and access management, encryption, and compliance frameworks.
Additional Qualifications a Plus:
• Experience working in enterprise-scale environments, particularly in financial services or other regulated industries with strict compliance requirements.
• 5+ years of experience in cloud infrastructure, DevOps, or platform engineering roles, with a strong focus on AWS services and automation.
• Demonstrated ability to lead infrastructure projects, collaborate across teams, and mentor junior engineers.
• Certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or HashiCorp Certified: Terraform Associate.
VDI Systems Engineer
Information technology consultant job in Atlanta, GA
The Senior Systems Engineer is responsible for maintaining a functioning, secure, and efficient ecosystem for the end user's and server computing needs. The Senior Systems Engineer will develop software deployment packages, develop software patching plans and perform needed testing to determining stability and security prior to any deployments. The Senior Systems Engineer will act at an escalation point for the Support Operation Center (SOC) technicians and be responsible for engaging vendors when incidents cannot be resolved through internal controls. This position will also function as Citrix subject matter expert. The Senior Systems Engineer shall be responsible for maintaining server and virtual desktop deployment, images, and will be responsible for aspects of hardware/software vendor relationships. This position will support core Infrastructure solutions, including virtualization, directory services and core Microsoft backend products.
Essential Functions, Duties, and Responsibilities:
Perform installation, configuration, migration, and maintenance of assigned technology.
Manage backend system/application environment and ongoing operations.
Troubleshoot software and/or hardware issues/failures and resolves alerts and performs remediation activities.
Determine migration and upgrade impacts and diagnose/resolve complex technology/application errors.
Assess software patches and create recommended patch list in compliance with standards.
Ensure that all clients and servers have the latest first- and third-party security and critical patches and hotfixes.
Develop and optimize pre- and post-patching process to ensure proper implementation without any outages.
Test patches in a non-production environment and avoid business outages based on the lab results.
Automate IT processes utilizing modern scripting languages and other automation tools.
Develop processes and procedures related to systems/application administration.
Create new and update existing OS images for systems.
Resolve tickets escalated by the support operation center and classifying cases according to their priority.
Under direction of the architects, monitor relevant IT facilities, services, and systems as needed to maintain 7x24 service operation uptime.
Build software deployment packages and maintain endpoint and server environment and processes.
Maintain the Configuration Item database within the service management platform and generate accurate system baselines.
Implement, operate, and support endpoint management systems for system builds, software deployment, inventory management, endpoint protection and encryption.
Ensure all clients receive latest definitions and investigate all breaches.
Manage and monitor Citrix system and its technologies, offering solutions to problems.
Support and preserve the Virtual Desktop setup, which includes AppSense, XenDesktop, XenApp, etc.
Design and implement platform security.
Provide technical assistance for all the servers, desktops, and services that apply to the business.
Take full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure.
Perform after hours activities as needed.
Assist in the process for vulnerability management, ensuring that all the risks have been remediated for supporting technologies.
Required Knowledge, Skills and Competencies:
Must have excellent competency with patch management and other patching tools, as well as a solid understanding of industry best practices for patch management.
Proficiency in scripting of packaged installation of patches, software and configuration changes.
Knowledgeable of programming languages (JavaScript, PowerShell, Python, XML, and .Net).
Exceptional knowledge of current Microsoft Server operating systems and as a MS365 enterprise administrator.
Able to create deployment patches and package using configuration management tools like Tanium.
Ability to self-manage and prioritize multiple projects with aggressive due dates.
Understanding of network, system and application security.
Knowledgeable of ITIL v3 framework preferred.
Understanding of Internet/IP related technologies including, but not limited to, routing, switching and sub-netting preferred.
Comprehensive knowledge of storage concepts and skills with various shared storage technologies (provisioning LUN's, expanding volumes, configuring RAID, replication, snapshot), utilizing EMC Unity, Pure Storage and Cohesity backup strategy and replication preferred.
Proficiency in Microsoft Active Directory, DNS, DHCP, and PKI.
Understanding of virtualization platforms (VMware, Hyper-V, etc.).
Industry and Work Experience:
7 years of experience in progressively complex IT technical roles within an enterprise environment required.
5 years of experience working with LAN technology required.
5 years of experience working with Citrix Netscaler preferred.
7 years of experience implementing/managing patch management, software deployment and endpoint security required.
Experience with configuration management and asset management required.
Experience in security and capacity management and process automation and improvement required.
Experience in a systems administration role supporting Microsoft Windows, Linux and VMware required.
Project management experience preferred.
Experience with database server administration and technologies preferred.
Academic:
Bachelor's degree in computer engineering or a similar field required.
A+, Server+, and Network+ certification is preferred.
ITIL v3 framework certification is preferred.
Systems Analyst - Healthcare Eligibility & EDI
Information technology consultant job in Atlanta, GA
Duration: 12-Month Contract
A large national healthcare technology organization is seeking a Senior Systems Analyst to support complex eligibility, benefits, and transaction-processing systems. This role supports health IT product development, EDI transaction processing, Agile delivery, testing, documentation, and collaboration with product teams and development teams.
Key Responsibilities:
Product, Requirements, & Agile Support
Work with product owners to capture detailed requirements and translate them into user stories with complete acceptance criteria.
Participate in Agile ceremonies and assist sprint teams in delivering high-quality increments.
Conduct analysis sessions, user research, and usability reviews.
Maintain Agile lifecycle tools (e.g., Jira, Confluence).
Healthcare Eligibility & EDI Transaction Analysis
Support healthcare eligibility and benefits systems with a focus on complex business processes.
Analyze and process EDI X12 transactions, including 270/271.
Perform system analysis related to healthcare benefits and eligibility workflows.
Work with cross-functional teams to troubleshoot and enhance system functionality.
Testing & Quality Assurance
Perform software testing and validation for new features, enhancements, and fixes.
Create and maintain test cases aligned with user story requirements.
Support quality assurance activities within Agile teams.
Documentation & Communication
Develop and update SOPs, system documentation, technical guides, and process materials.
Track meeting action items, risks, timelines, milestones, and project deliverables.
Prepare clear and concise communication materials for various stakeholders.
Project Coordination & Stakeholder Engagement
Assist with scope definition, planning, scheduling, and tracking activities across initiatives.
Collaborate with internal and external partners on requirements, execution, and continuous improvements.
Engage with development and QA teams to ensure technical alignment with business needs.
System Support
Provide operational and analytical support for eligibility and transaction-processing systems.
Work directly with senior developers for system validation, troubleshooting, and enhancement support.
MUST-HAVE REQUIREMENTS
Must have 3-5+ years of experience supporting product development and quality assurance of health IT products (ie; as a product analyst or business analyst) working closely with Product Owner.
Minimum Education: Must have Bachelor's Degree.
Must have experience with Agile delivery management working with Sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.).
Must have software testing experience.
Experience with Agile or SAFe frameworks is preferred.
Must have demonstrated abilities to analyze complex business processes and operations; represent user needs as user story requirements; and identify gaps and come up with improvements.
Must have demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders.
Must have excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand.
Must have experience with Electronic Data Interface (EDI) processing.
Must have experience with transactional systems including a systems process 270/271 transactions and/or other X12 data formats.
Must have knowledge of Medicare policies, programs, systems and data.
Must have experience with healthcare benefits and eligibility, specifically Medicare/Medicaid.
Must have certifications relevant to product analyst roles (i.e.; Product Owner certifications or Project Manager certifications).
Tech Skills
Cloud/Hosted environments (AWS).
Senior Analyst must provide maintenance support to eligibility and transaction systems.
Senior Analyst will work closely with senior developers.
System Administrator I
Information technology consultant job in Lithia Springs, GA
About United Forming Inc.
United Forming Inc. is a leading concrete construction firm operating across the Southeastern United States and beyond. We provide pre-construction, construction, formwork system design and project management services to leading general contractors and developers in the private and public sectors. Our IT infrastructure underpins critical business operations, so we're committed to supporting and growing that capability with top talent.
Position Summary
We're looking for a System Administrator I with strong networking, Microsoft 365, and Active Directory experience, plus some exposure to Azure or other cloud technologies. This role is ideal for someone who enjoys hands-on troubleshooting, improving systems, and supporting both office and field operations. If you're ready to deepen your cloud and infrastructure skills within a collaborative IT team, we'd love to meet you.
What You'll Do
Support and maintain Windows Server, Active Directory, and Microsoft 365 environments
Manage user accounts, permissions, group policies, and security configurations
Troubleshoot network issues involving DNS, DHCP, TCP/IP, VPNs, and firewalls
Assist with Azure AD or other cloud services, including identity and device management
Install, configure, and maintain servers, desktops, laptops, and peripherals
Perform patching, upgrades, and routine system maintenance
Support backup, restore, and disaster recovery processes
Respond to IT support tickets and ensure timely, professional resolutions
Participate in projects such as migrations, rollouts, and infrastructure upgrades
Provide occasional after-hours or on-call support
What We're Looking For
Bachelor's degree in IT/Computer Science or equivalent hands-on experience
2+ years in system administration or advanced IT support
Strong experience with:
- Microsoft 365 administration (Exchange Online, Teams
- SharePoint), Active Directory & Group Policy
- Networking fundamentals (DNS, DHCP, TCP/IP, VPNs, routing, firewalls)
Familiarity with:
- Azure AD / cloud identity
- Virtualization (VMware)
- Device management or cloud-based administration
Excellent troubleshooting and problem-solving skills
Strong communication skills and a customer-service mindset
Ability to prioritize tasks and work independently
Willingness to travel up to 20%
Must pass a background check and drug screen
Preferred Skills
Azure, Intune, or other cloud administration experience
PowerShell scripting or automation
IT experience supporting construction, field services, or distributed teams
Certifications like Network+, Security+, Microsoft M365/Azure, etc.
Why You'll Enjoy Working Here
Opportunity to grow into higher-level system or cloud administration
Real impact on improving and stabilizing critical systems across the organization
Desktop and Network Support Tech
Information technology consultant job in Gainesville, GA
We're looking for an experienced field tech to join our team. This L2 role handles escalations from help desk, spending some dedicated time onsite with clients, and working both independently and with the group.
Typical Responsibilities:
Troubleshooting Windows desktops/servers, Office 365, and network gear (firewalls, switches, Wi-Fi), mobile (iOS/Android), and peripherals.
Deploying new systems, upgrades, and projects.
Documenting your work and communicating clearly with clients.
Who we're looking for:
2+ years in IT support.
Strong Windows, networking, and troubleshooting skills.
Comfortable in front of clients - reliable, professional, clear communicator.
Certifications (Microsoft, CompTIA, etc.) and/or degree are a bonus, but not a requirement.
Must have reliable transportation.
What we offer:
Competitive Pay.
PTO, 401k matching, insurance benefits.
Training and certification opportunity and support.
A small, tight-knit team that backs each other up.
SAP S/4HANA / BTP / SuccessFactors / GRC Consultant
Information technology consultant job in Atlanta, GA
Title: SAP S/4HANA / BTP / SuccessFactors / GRC Consultant
Terms: Long Term Contract to hire role
Hybrid
Must live in Atlanta, GA
No 3rd party at this time
Are you looking for a career opportunity that allows you to grow your career? If so, this opportunity will genuinely excite you! Our client is transforming how their organization services their customers while aligning best in breed technology solutions. We are looking for an SAP S/4HANA / BTP / SuccessFactors / GRC Consultant who will help build out & develop best in class work and work on innovative projects for the business.
Job Title: SAP S/4HANA / BTP / SuccessFactors / GRC Consultant
Job Summary:
We are seeking a skilled and versatile SAP Consultant with deep expertise across SAP S/4HANA, SAP Business Technology Platform (BTP), SAP SuccessFactors, and SAP GRC (Governance, Risk, and Compliance). This role requires strong cross-functional knowledge to design, implement, and support secure, compliant, and efficient SAP solutions that align with enterprise business goals. The ideal candidate will work collaboratively with business stakeholders, developers, and IT teams to deliver high-quality SAP capabilities.
Key Responsibilities:
SAP S/4HANA:
Lead or support implementation and configuration of SAP S/4HANA modules across Finance, Supply Chain, HR, or other functional areas.
Collaborate with functional and technical teams on process optimization, enhancements, and integration with legacy systems.
SAP BTP (Business Technology Platform):
Design and implement BTP solutions including extensions, integrations, and analytics using SAP Cloud Application Programming Model (CAP), SAP UI5, and Fiori.
Utilize BTP services (e.g., Integration Suite, Business Application Studio, Workflow Management) to develop scalable cloud-based applications and interfaces.
SAP SuccessFactors:
Implement and support modules such as Employee Central, Learning, Performance & Goals, Compensation, and Recruiting.
Integrate SuccessFactors with SAP S/4HANA and other third-party systems.
Configure workflows, permissions, business rules, and role-based security in alignment with HR compliance standards.
SAP GRC:
Configure and administer SAP GRC Access Control (ARA, ARM, BRM, EAM) to manage user provisioning, SoD, and compliance.
Perform role design, risk analysis, and audit support across the SAP landscape.
Collaborate with internal audit and compliance teams to support SOX and GDPR initiatives.
Required Qualifications:
Bachelor's degree in Information Technology, Computer Science, Business, or related field.
5+ years of hands-on experience with SAP S/4HANA, including at least one end-to-end implementation.
2+ years of experience with SAP BTP, including app development or integration.
2+ years of experience with SAP SuccessFactors modules (implementation or support).
10+years of SAP GRC experience, especially in Access Control.
Strong understanding of SAP security models (on-prem and cloud).
Experience in configuring and supporting business processes across multiple modules.
Preferred Qualifications:
SAP Certifications in any of the following: S/4HANA, BTP, SuccessFactors, GRC.
Experience with SAP Integration Suite, SAP Identity Authentication Service (IAS), and Identity Provisioning Service (IPS).
Experience working in regulated industries (e.g., pharmaceuticals, finance, government).
Familiarity with Agile project methodologies and DevOps pipelines for SAP.
Soft Skills:
Excellent communication and stakeholder engagement skills.
Ability to work across technical and non-technical teams.
Strong analytical and troubleshooting skills.
Self-motivated and able to manage multiple priorities in a fast-paced environment.
About GSquared Group:
Shouldn't your recruiting partner put as much effort and value into your career as you do? With GSquared Group, we take the time to understand where you would like to take your career and what is important to you.
GSquared Group is a woman-owned boutique technology services company in the Atlanta area. Founded in 2010, we are a premier provider of IT talent search, management consulting, and software development services. We support a diverse client base that spans all industries and includes Fortune 100 to mid-market companies. We offer direct hire placement, contract, and contract-to-hire positions. We are proud to be known by our community for putting relationships at the core of everything we do.
GSquared Benefits:
Competitive & Comprehensive Healthcare Package (available only for W2 hourly consultants)
Simple IRA with company match (available only for W2 hourly consultants)
Professional development & networking opportunities
A family-friendly environment
Nice bonuses for referrals
A culture that supports you and your career
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