Information technology/support technician jobs in Fall River, MA - 743 jobs

Alvarez & Marsal Private Equity Performance Improvement Manager, Software Product and Tech Diligence Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. The companies we serve are upper middle market in the $50 million to $1 billion plus range. Our PEPI services include: Merger Integration & Carve-outs IT- pre-acquisition diligence IT- post-acquisition implementations and integration Interim Management Commercial Due Diligence/Strategy Rapid Results Supply Chain CFO Services How you will contribute We bring a structured and disciplined approach to create and capture value. We provide private equity buyers and their portfolio companies with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances. The team works across the full spectrum of the deal lifecycle from pre-deal technology, operational and synergy reviews, through 'Day-1' planning, to post-deal implementations. Our services include due diligence (software product and tech, IT and operational), merger integration / carve-out planning and execution, transition service agreement negotiation & governance, ERP implementations, IT operations & cost reduction, and enterprise architecture. The PEPI IT group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international business assignments. Manager: We are seeking individuals that can be part of a team that conducts software product and technology due diligence assessments on target organizations for private equity clients and their portfolio companies. In this role, managers conduct software product and technology assessments focused on the following key areas: product features / functionality and product roadmaps; technology and architecture; intellectual property and open source; R&D organization and processes, including the software development lifecycle; R&D OpEx and CapEx expenditures; and hosting infrastructure These assessments will be conducted across the following types of engagements: Pre-acquisition, buy-side software product and tech due diligence. Pre-transaction, sell-side software product and tech due diligence. Pre-acquisition, synergy and cost take-out assessment, related to software product and tech, for roll-up and tuck-in acquisitions. Post-acquisition, software product and tech related value creation and performance improvement, working with the recently acquired target or an existing portfolio company. A manager will have several roles on the engagement team including: Actively participate in key target and client interactions, including interviews, interim updates, final readouts and any follow-ups. Develop and manage the data request list that identifies key data, artifacts, and documentation required from the target for the assessment; includes managing related interactions with the bankers managing the process and the client. Conduct detailed analysis of the target across all areas of assessment, focusing on quantitative and qualitative data gathering, organizing, and analysis. Summarize key insights into client-ready exhibits, pages, sections of the interim and final deliverables. Ensure the quality of deliverables and effectively manage the day-to-day relationships to ensure exceptional performance. Supervise and mentor junior staff Qualifications: 5-8 years of professional consulting or relevant industry experience, with a minimum of five years consulting to the tech industry or specializing in software/tech-enabled services product management or software development. Desired - experience working for or with private equity sponsors, portfolio companies, or related transaction / product and tech due diligence experience. Exemplary communication skills, both oral and written, including proven ability to directly develop and deliver executive-level, client-ready written communication materials, including interim updates and final deliverables. Demonstrated track record working with business leaders (directors and above) as well as private equity deal staff. Excellent fact-gathering and analytical skills, including quantitative and qualitative analysis. Previous software / product experience, either in a software organization or related advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy. Demonstrated ability to translate tech insights into commercial implications. Bachelor's degree required, with a major in Computer Science, Engineering, Economics or another highly analytical and rigorous field. Flexibility to travel at least 75% of time. Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Benefits Summary Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click Work Well. Live Well. for more information regarding A&M's benefits programs. The salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-CP1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr

The IT Security Analyst I is responsible for supporting the Bank's IT Security preventative and reactive measures including but not limited to Technology governance, risk, and compliance. IT governance-related duties include ensuring security controls are in place, effective, and that risks are recorded and actively being managed. Other tasks include configuration management, asset management, patch management, software/hardware lifecycle, threat intelligence, user activity monitoring, and reporting thereof. This role is expected to be fully aware of the Bank's security goals as established by its stated policies, procedures and guidelines and to actively work towards upholding those goals. Other duties include collaboration with senior IT Security personnel to optimize security tools and processes. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. This is a Hybrid work schedule, 3 days in the office and 2 days remote in Massachusetts. Responsibilities IT Governance * Maintain the Bank's IT security program control framework to ensure compliance with industry standards (NIST, CIS, FFIEC) and MSB's IT security control requirements. * Develop systems and processes for identifying, managing, and reporting risks. * Provide governance, risk, and compliance data insights to drive improvement across the IT system. * Compile metrics/reporting for the weekly IT Governance report. Facilitate weekly presentation to stakeholders. * Design and implement security controls for our infrastructure and critical systems. * Assigns responsibility for IT Governance related issues and tracks them to resolution. * Continually working to improve the Banks overall security posture. * Track and understand emerging security practices and threats. Leverage this knowledge to improve security configurations across the enterprise and hunt for potential or active t threats. * Manage daily volume of offline computers. Triage and resolve issues so computers can join network and be managed. * Reconcile asset type risk scores regularly and report metrics and issues to IT Division. IT Security Control Programs * Configuration Hardening: * Conduct hardening assessments of hardware and software to identify noncompliance of standards and define remediation requirements. * Regular maintenance of configuration hardening benchmarks. * Vulnerability Management: * Monitoring, delegation, and investigation of vulnerabilities in a severity-prioritized process. * Development, deployment, and automation of scripts for remediation of vulnerabilities. * Patch Management: * Systematic testing, deployment, and reporting of system patches. * Threat Intelligence: * Monitor, triage, and report on Threat Intelligence alerts accordingly. * Software/Hardware Management: * Reconciliation of end-of-life/end-of-support hardware and software. * Authorization of software based on weight of business need and risk. * Regular upkeep of software versions within Bank infrastructure. System & Application Administration * Workstation ownership - building, securing, and ongoing management of assigned workstation assets. * Identifying and mitigating vulnerabilities on assigned assets and applications. * Application ownership - configuring, implementing, securing, and ongoing management of the Bank's security applications. Security Operations * Recommend additional security solutions or enhancements to existing security solutions to improve overall security. * Participate in investigations into problematic activity. * Consults with third party vendors/suppliers as required. Requirements Education Bachelor's Degree in computer science, information systems or equivalent work experience is required Work Experience 2+ years experience supporting security components and applying security best practices across an enterprise application/network infrastructure is required Additional Requirements Experience with managing and securing Microsoft Windows or Linux is preferred. Working knowledge of IT security controls and how to determine their effectiveness. Knowledge, Skills, and Abilities Understanding of common security technologies and functions (Endpoint AV, Patch Management, Encryption, Vulnerability Scanning, etc.) Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles Passion and enthusiasm for Cyber Security Demonstrates excellent communication, facilitation, efficient decision making and problem solving skills Licenses and Certifications Certified Information Systems Security Professional (CISSP) or equivalent security related certification Preferred Expected Pay Range From: $62,682 To: $111,280 The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities

General Information JOB TITLE: (GSA) Support Consultant (Employmee Agreement) average 20 hours/week, $25-40/hr depending on experience Contract: Dec 1, 2025- July 31 2026 (with possibility of renewal in SY 26-27 starting August 2026) Department: BPS Office of Health and Wellness & Department of Social Work Reports to: LGBTQ+ Student Support Manager & ETTH Grant Coordinator Background: In a district-wide, strategic effort to address health inequities that interfere with academic success, the Boston Public Schools (BPS) Office of Health and Wellness (OHW), in collaboration with the Department of Social Work, and Health Services, receives funding from the Center for Disease Control for the Empowering Teens Through Health (ETTH) Grant. The ETTH grant aims to improve the behaviors and experiences of middle and high school students and reduce disparities in sexual risk behavior, substance use, experience of violence, poor mental health, and suicidality by supporting schools to deliver high-quality health education, increase access to needed health services, including behavioral and mental health services, create safe and supportive school environments. Position Summary & Responsibilities:. The GSA Support Consultant will work within the BPS Health and Wellness Office and Department of Social Work to strengthen and/or expand BPS GSAs and promote LGBTQ+ initiatives district wide. This includes the following key responsibilities: Support BPS Gender and Sexualities Alliances Build capacity of middle and high school-based staff to advise and facilitate GSA meetings Meet one on one with individual GSA advisors to provide best practices for facilitating a GSA, supporting LGBTQ+ students, and providing BPS-specific resources Attend school-based GSA meetings as availability allows Host monthly district-wide GSA Advisor Meetings Connect GSA advisors with local partner organizations, as needed Develop content for regular GSA newsletter to advisors and partners Support planning and delivery of district-wide LGBTQ Awareness Events Plan and organize BPS's annual LGBTQ+ Student Summit in collaboration with the LGBTQ+ Student Support Manager, and ETTH Grant Coordinator Develop additional student-focused events Collaborate with community partners focused on supporting LGBTQ+ youth Build relationships with new and existing community partners throughout Boston and Massachusetts (including Safe Schools, Greater Boston PFLAG, etc.) Attend regular coalition meetings and other community events as needed Serve as connection between community partners and BPS schools QUALIFICATIONS - REQUIRED: Experience working in or with schools, especially in an urban setting Experience working with LGBTQ+ youth Experience coordinating and implementing projects, events and professional development 1-2 years of written and oral communications work, such as promotions Excellent planning and organizational skills with a strong attention to detail Self-motivated with excellent organizational and time management skills Ability to maintain a flexible schedule to enable participation in school-based events that may occur in the evenings Enthusiasm for working in a fast-paced environment and flexibility in performing multiple duties that apply to the success of the grant Ability to engage with others in conversations about race, culture, racism, and racial equity An understanding of the principles of equity at multiple levels (e.g., racial, ethnicity, gender, sexual orientation, health, ability) and the need for antiracist policies and practices Proficiency with Microsoft programs (Word, PowerPoint, and Publisher) and Google Workspace QUALIFICATIONS - PREFERRED: Experience working in the greater Boston youth community Has a driver's license Experience with GSAs BPS values linguistic diversity and believes that candidates who speak another language bring added value to the classroom, school, and district culture and diversity. BPS is particularly interested in candidates who are fluent in the following major languages: Spanish, Cabo Verdean Creole, Haitian Creole, Chinese, Vietnamese. The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.

Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience 📅 How to Apply: Submit your resume now 📞 Call us: ************ 📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752. 🌐 Apply online: ******************************************************************* JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers) Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers) Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified) 👤 Requirements: High school diploma preferred. Benefits: 🆓 Free caregiver training & certification 💼 What We Offer: Flexible schedule Sign-On Bonuses Mileage Pay for Drivers 401K Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Additional Job Description: Pay Range: $16.03 - $20.46 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You * Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. * Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. * The Road Ahead - We offer 401k and a match component! * Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. * Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Remote IT Technician Company: Everglade Works Type: Full-Time | Remote We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros. What You'll Be Doing You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that even your grandma would get . Here's what your day-to-day might look like: Provide top-tier remote technical support for hardware, software, and network issues Install, configure, and maintain workstations, laptops, VPNs, and remote tools ️ Troubleshoot system errors and outages like a detective on a mission Set up and manage user accounts, permissions, and device configurations Monitor and support cybersecurity tools, patch updates, and backups Document resolutions, create internal knowledge base articles, and keep logs updated Work closely with our Support Lead and other departments to solve issues and improve operations Stay up to date on the latest IT trends and bring proactive solutions to the table What We are Looking For We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech work better for people. 2+ years of experience as an IT Technician or similar role Strong knowledge of Windows and MacOS environments Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.) Working knowledge of cloud platforms like Google Workspace or Microsoft 365 Experience troubleshooting printers, VPNs, networking issues, and firewalls Great communicator verbal and written (we love clarity!) You're a self-starter, highly organized, and cool under pressure Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira) What's In It for You Competitive salary (we don't lowball) Monthly remote work stipend Career growth opportunities you grow, we grow Work with a team that actually gets tech Flexible hours you manage your day Paid time off + paid holidays Health, dental, and vision insurance (US-based employees) How to Apply Ready to bring your IT skills to a team that values you and your ideas? Click Apply Now and lets get the conversation started. Were excited to meet you. Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications

DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician. Key Responsibilities This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI. Receive and inspect incoming shipments for accuracy and damage. Pick, pack, and ship orders according to company standards. Load and unload trucks using forklifts, pallet jacks, or manually. Maintain inventory accuracy through regular cycle counts and data entry. Organize and maintain a clean and safe warehouse environment. Responsible for proper cleaning, packaging and component verification of all equipment Operate warehouse equipment in a safe and efficient manner. Assist with other tasks and departments as needed. Update company systems with required data in a detailed and professional manner Skills, Knowledge & Expertise Previous warehouse or logistics experience - Nice To have Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching, and working on ladders required. Expertise with ServiceNow is a plus Experience with Microsoft Excel & Office 365 Applications. Basic math and computer skills; experience with inventory systems is a plus. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and follow directions. Forklift certification - Nice To Have Hardware and Operating system familiarity a plus Ability to troubleshoot and communicate issues Excellent communication skills, ability to interact professionally with clients Excellent customer service skills. A+ or Network+ Certification a plus Ability to multitask. Ability and desire to learn new competencies. Includes lifting and moving of IT equipment and boxes. Travel (MA,CT,NH,ME,RI,VT)-as needed Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Stonington Public Schools is seeking an experienced computer technician. Computer Technician II District Office - Priority location at Stonington High School Monday through Friday, first/day shift QUALIFICATIONS Applicant should have a strong understanding of computers as well as experience with hardware, software, and modern data networks consistent with industry-level 2 support. Minimum 3-5 years of help desk or computer technician level 2 experience. Relevant industry certifications preferred, such as CompTIA A+, Network+, Security+, Server+, MCSE, or others. Experience with Google Suite for Education and other educational technologies end-user support preferred. Strong mac OS and Windows operating systems experience. OVERVIEW To assist both educational staff as well as less experienced technical staff with solutions to technical problems, including new or unknown issues. To review and prioritize work order requests and manage time appropriately, to provide the highest level of customer service with a focus on the assigned building administration and staff satisfaction. To assist in coordinating inventory, maintenance, and repair of all district computer hardware, networks, and software. To escalate issues to supervisory positions promptly for resolution when unable to remedy. For complete details, please see the job description located in the application portal This position operates under the 12-month conditions of employment. Fringe benefits available. Starting pay range is $28.50 to $29.15 per hour. Stonington Public Schools is a welcoming and supportive district where dedicated educators can thrive. We are proud of our strong sense of community, collaborative culture, future-focused initiatives, and commitment to excellence in public education. Our educators and staff are valued for their contributions, supported in their growth, and empowered to make a meaningful difference every day. With a shared focus on student success and a respectful, team-oriented environment, Stonington is not just a place to work-it's a place to grow as a professional and with purpose. Interested candidates must apply via the district's website: ************************************************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family. Please complete the assessment here: ******************************************************************** Duties of Role: Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod. Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing. Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts Knowledge and Abilities: Education: High School Diploma Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration Additional Information: Full Time Benefits include retirement plan with company matching Salary Range: $50,000 to $55,000 Company Vehicle and work gas miles reimbursed In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals Submit your application now! Benefits: Health insurance Paid time off Retirement plan Requirements: Clean driving record (company vehicle given for onsite service work). Ability to lift 50-75lbs, we often have to deliver hardware to client sites Ability to climb a ladder to install/troubleshoot WiFi APs Pass background check and drug test 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring Schedule: Monday to Friday On call Work Location: In person

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time . Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide “fixes” and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned Qualifications MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting Experience installing and troubleshooting software and hardware Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment Experience with troubleshooting Extron AV systems Experience with wired/wireless microphone systems, audio amplification and PA systems Experience using TeamDynamix or similar ITSM tool Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS Experience with Intune Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: 2+ years related experience Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) Demonstrated ability to deliver professional customer service Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.

TITLE: Technician IDEPARTMENT: ITSDSUPERVISOR: Ethan PooleEXTENSION: 6430 PAY RATE: $15 DUTIES AND RESPONSIBILITIES: This position will provide courteous and enthusiastic end user technical support to student, faculty, and staff customers at the Information and Technology Services Center located on the 2nd floor of the Horn Library. RESPONSIBILITIES: Properly direct incoming phone and email support requests to their proper IT areas; seek assistance and escalate incidents to higher level support staff when needed Perform all hardware repairs and basic software diagnostics on Babson-issued Lenovo laptop models Remotely access Babson-issued laptops and desktops to assist with basic customer issues (e.g. email client setup, printer configuration, network drive mapping) Document all actions and repair steps taken in our support ticket tracking system, and communicate pertinent information to customers at time of pickup Read and respond in a timely manner to email and Webex messages sent by student supervisors and full-time IT staff QUALIFICATIONS: Strong troubleshooting skills required, with preference given to applicants who have experience building, upgrading, repairing, or troubleshooting computer hardware and software issues Previous customer service experience Ability to work in a fast-paced and team-oriented environment that demands attention to detail

Job DescriptionDescription: Local candidates only. No relocation. We are seeking a motivated, hands-on IT professional to support and own the core technology environment of a 115-person manufacturing organization. This role is primarily focused on desktop and user support, system reliability, cybersecurity, and day-to-day operational IT execution. The IT Systems and Desktop Support Lead will be responsible for end-user computing, hardware, Microsoft 365, email, telephony, audio-visual systems, printers, security cameras, inventory control systems, and several cloud-based operational platforms including CMMS and ERP-related tools. The role also includes limited coordination with manufacturing control systems, including SCADA and Ignition environments, in collaboration with engineering and external specialists. This position works closely with an external IT consulting partner while remaining the internal owner of systems, standards, documentation, and user experience. End-User Support and Desktop Operations Provide hands-on, on-site support for desktops, laptops, printers, mobile devices, time clocks, and peripherals across office and manufacturing environments. Troubleshoot hardware, software, access, and connectivity issues with an emphasis on responsiveness and uptime. Manage onboarding and offboarding processes, including equipment provisioning, account creation, and access controls. Systems and Platform Support Administer Microsoft 365, including email, user accounts, licensing, security settings, and collaboration tools. Support cloud-based platforms such as iMaint CMMS, inventory control systems, phone systems, and camera security systems. Coordinate with vendors and internal stakeholders to ensure systems are stable, documented, and properly supported. Audio-Visual and Collaboration Systems Support and maintain conference room and meeting space audio-visual systems, including displays, cameras, microphones, speakers, and conferencing hardware. Ensure reliable operation of Microsoft Teams and other collaboration platforms in meeting rooms. Troubleshoot and resolve AV issues affecting meetings, training sessions, and executive communications. Coordinate with vendors for AV installation, upgrades, standardization, and equipment replacement. Cybersecurity and System Reliability Own day-to-day cybersecurity hygiene, including endpoint protection, multi-factor authentication, patching, backups, and access control. Monitor system health and proactively identify risks to uptime, data integrity, and security. Support incident response activities in coordination with external IT partners. Manufacturing and OT Coordination Coordinate IT connectivity and user access related to manufacturing systems, including SCADA and Ignition interfaces. Work with engineering and external integrators to ensure secure, reliable separation between IT and manufacturing environments. Support documentation and access standards for IT-to-OT interfaces. Vendor and Partner Coordination Serve as the primary internal point of contact for the external IT consulting partner. Track issues, validate completed work, and ensure alignment with internal standards. Coordinate third-party vendors for hardware, telecom, security, and AV services. Documentation and Continuous Improvement Maintain documentation of systems, configurations, procedures, and asset inventories. Identify opportunities to standardize equipment, improve reliability, and reduce recurring support issues. Assist with audits, internal reviews, and compliance-related requests as needed. Requirements: 5+ years of hands-on IT support or systems administration experience. Strong desktop support background in Windows environments. Experience administering Microsoft 365 and supporting cloud-based business platforms. Practical understanding of cybersecurity fundamentals. Ability to work effectively in an on-site manufacturing environment. Preferred Qualifications Experience supporting CMMS, ERP, inventory, or manufacturing-related systems. Familiarity with conference room AV systems and collaboration platforms. Exposure to SCADA or Ignition environments at an access or coordination level. Experience working alongside managed service providers or external IT consultants. Benefits We offer a competitive & market salary and a comprehensive benefits package including health insurance, dental, vision, life insurance, STD, LTD, 401(k), profit sharing. Riverdale Mills is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic. About Us Riverdale Mills Corporation is one of the largest manufacturers of galvanized and PVC coated welded wire mesh in the world. A privately held company based in Northbridge, MA. Riverdale Mills specializes in the design and manufacturing of commercial, industrial and consumer wire products, tools and accessories for the marine, aquaculture, security, and construction and farming industries. The company's exemplary quality and manufacturing expertise is known worldwide

Who are we: DiLeonardo, a world leader in hospitality design, headquartered in Warwick, RI, USA is a global firm with a diverse and collaborative work environment. Our team fosters excellence, professional development, curiosity and award-winning design around the world. We are looking for team members that share our love of travel, hospitality and, like us, does not fit neatly into one job description. DiLeonardo values people that are collaborative, optimistic, who take ownership, talk less do more, learn from failure and have a desire to make others successful. About the Position: We are looking for candidates who are eager to learn and contribute to a global IT team focused on providing support and solutions. As part of a Global IT Team, you will be Assisting in Maintaining Hardware Equipment Collecting and Analyzing Network Data & Security Status. Contribute ideas and finding new ways to innovate using New Technologies. Test IT product and solution. Also, you will be supporting end users in our fast-paced Design Studio, supporting applications such as Autodesk Revit , AutoCAD , Adobe InDesign , Bluebeam and many other applications. Minimal Qualifications: Currently enrolled in undergraduate school with an upcoming completion of an associates / bachelor's degree in Information Technology related studies. Ability to communicate effectively both orally and in writing Strong interpersonal, teamwork, and leadership skills Ability to multi-task multiple tickets and issues. Good analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions Competent with Microsoft Products including Office, Outlook and Microsoft Teams. Create and maintain Windows Operating Systems. Once you are here: Learn to Collaborate with the IT team in maintenance of Hardware, software and other systems. Configure, assemble, and install workstation and/or peripheral equipment. Learn to Understand and Navigate Microsoft Server Active Directory and Microsoft 365. Experience the fundamentals of Network Configuration & Security Controls. Help maintain inventory of IT Assets and Supplies. Interested: If you are excited about great design and our diverse team, we would love to see your cover letter and resume.

Title: QC Equipment Technician Employment Type: Contract Status: Accepting Candidates About the role Support QC lab operations by keeping equipment running properly and compliant with GMP standards. Key Responsibilities • Troubleshoot QC lab equipment issues • Support deviations, CAPAs, and change controls • Manage equipment lifecycle activities • Maintain cGMP-compliant documentation Qualifications • 3+ years in a GMP QC laboratory • Experience with equipment troubleshooting • Knowledge of GMP/GxP requirements • Strong documentation skills Compensation (MA Pay Transparency): • Estimated hourly range: $32-$35/hr (W-2) Final rate within this range will be based on skills, experience, and interview results.