Information technology/support technician jobs in Kettering, OH - 913 jobs

is at Best Point's Cambridge office located at 3101 Dixie Highway, Hamilton, OH 45015 About the Role The Therapeutic Support Specialist provides daily supervision and support for clients in our treatment programs. This position plays a vital role in maintaining a safe, structured, and therapeutic environment through client engagement, crisis intervention, and campus-wide support. The Specialist also assists program leadership with implementing evidence-based practices, supporting staff skill-building, and ensuring compliance with routine, structure, and regulatory standards. Qualifications Bachelor's degree in human services or related field or equivalent education/experience. Experience in child-serving systems required. Experience in day treatment, partial hospitalization, or inpatient settings strongly preferred. Basic computer proficiency (Microsoft Windows, Microsoft Office). Valid, unrestricted driver's license; ability to travel between satellite sites if needed. Job Responsibilities Direct Client Service Manage the treatment milieu and actively engage with clients. Support therapeutic and developmental needs for each client. Participate in developing and implementing Individual Service Plans (ISP) and Behavioral Support Plans (BSP). Utilize evidence-based teaching procedures and maintain program motivation systems. Conduct classroom or program meetings that promote client participation. Ensure consistent client supervision, monitoring, and safety. Demonstrate effective use of behavior modification tools, crisis intervention, and milieu management. Support staff through coaching and skill-building as needed. Provide coverage for Mental Health Group Specialists and facilitate SEL groups when appropriate. Internal & External Collaboration Participate in team meetings, debriefings, and treatment planning discussions. Support campus-wide programming and contribute to a safe, professional environment. Maintain communication with guardians, school districts, and community providers. Administrative Responsibilities Assist with program-wide administrative and operational tasks. Provide orientation for newly enrolled clients. Follow daily schedules and program structures. Document client services, interactions, and incidents in the Electronic Medical Record (EMR). Submit progress notes within 24 hours and complete incident reports promptly. Manage time effectively, meet deadlines, and communicate program needs to leadership. Quality Assurance & Effectiveness Collaborate with team members to adjust ISP/BSP plans as needed. Receive and apply feedback from leadership and experienced staff. Participate in professional development, training, and skill-building activities. Perform crisis intervention strategies, including de-escalation and physical restraint when required. Complete and maintain CPI, CPR, and First Aid certifications. Follow HIPAA regulations and privacy standards. Fiscal Responsibility Track daily attendance on unit rosters. Maintain program spaces and use resources responsibly. Identify barriers to client engagement and collaborate with leadership to resolve them. Pay & Benefits $19.90/hr - $22/hr depending on experience Full Benefits Package Includes: Health, Dental, and Vision Insurance Retirement Plan Tuition Assistance Public Loan Forgiveness eligibility Paid Time Off and Holidays Work Environment: Exposed to a combination of office, school, and mental health treatment environments. Exposed to children with behavioral health challenges. Will likely be exposed to shouting clients and/or clients who demonstrate physical and verbal aggression. Physical demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Regularly required to sit, stand, walk, bend and lift up to 50 pounds. Must be capable of sustained exertion and be able to participate in the physical restraint techniques and exercises required to ensure safety of clients at all times. Our Culture: Best Point Education & Behavioral Health is Greater Cincinnati's most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers. Best Point Education & Behavioral Health is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The IT Support Technician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities: Tier 1 support for IT support issues IT Inventory Control and Maintenance Communication with end users via direct contact or electronic means such as email In-Person Desktop support for end users Computer and peripheral deployment across all departments Travel between branches in company owned vehicle Work in a ticketing system meeting company defined SLAs and Documentation Standards Work with Microsoft Active Directory and Microsoft 365 Education and Experience: Associate degree in IT/Computer Science IT Professional Certifications i.e. CompTIA A+ 1 Year of comparable field experience Knowledge, Skills, and Abilities: Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems. Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches). Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents. Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.). Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key. Problem-Solving: They need to think on their feet and find solutions to user issues promptly. Professionalism: Maintaining a professional demeanor, even under pressure, is important. Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses. Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes. Teamwork: Collaboration with other support tiers and departments is common. Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records. Writing Skills: Clear and concise writing is essential for ticket notes and communication. User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables). Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical. At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off - paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer

":"Reynolds and Reynolds is currently seeking Technical Support Specialists who are bilingual in Spanish and English. As a Bilingual Technical Support Specialist, you will use your proficiency in both languages to serve as the single point of contact in supporting our customers with troubleshooting computer equipment such as PCs, Scanners, Printers, Data Communication Equipment, Routers, Switches, Wireless, RFID, Antivirus and Firewalls. You will interact with customers and associates to ensure the highest level of customer satisfaction is achieved. If you are looking for an entry level position utilizing your bilingual and technical knowledge, this is the job for you!","job_category":"Information Technology","job_state":"OH","job_title":"Bilingual Technical Support Specialist","date":"2026-01-08","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"CompTIA A+ and\/or Network+ certifications preferred~^~Ability to think critically, analytically, problem solve, and work in a team environment~^~Excellent customer service skills~^~High School diploma or equivalent~^~Must possess excellent verbal and written skills, in both English and Spanish","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Engineered Air Movement, Cincinnati Fan is a leading manufacturer of industrial fans and blowers for OEMs and industrial applications With its high attention to detail for products that are durable, energy efficient, and unparalleled in performance, companies rely on Cincinnati Fan to provide comfort and mission critical and industrial cooling solutions. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As the IT Technical Support Specialist, you will be responsible for delivering comprehensive IT services to end users, ensuring efficient resolution of incidents and service requests, and providing exceptional customer service. You will be hands on with technology, supporting customers in person and virtually. Having the ability to solve technical problems with minimal assistance, you will play a vital role in ensuring the smooth operation of SPX's IT systems for our Engineered Air Movement Mason, Ohio location. The successful Technical Support Specialist possesses strong technical background within IT and expertise in the support of end user hardware, software, and peripherals. The position will be onsite, 5 days a week. What you can expect in this role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be: Incident Management and Service Fulfillment: Manage life cycle (ticket generation to closure) of assigned incidents and service requests, including assessing impact and urgency, assigning to proper group, and ensuring timely resolution and minimal downtime. Primary support to Engineered Air Movement factory with additional assignments as needed for other SPX divisions. Document and maintain accurate records of incidents, service requests, and solutions within the ticketing system. Escalate incidents to appropriate IT resources in accordance with established procedures. Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues. Support ancillary systems such as desk phones, key fob system, and surveillance cameras. Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines. Provision and maintain factory tablets to users in accordance with IT policy and procedures. Track and manage IT assets in accordance with IT procedures. Identify, research, and assist in implementation of new technologies. Technical Support: Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues. Support ancillary systems such as desk phones, key fob system, and surveillance cameras. Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines. Provision and maintain factory tablets to users in accordance with IT policy and procedures. Track and manage IT assets in accordance with IT procedures. Identify, research, and assist in implementation of new technologies. Customer Support: Deliver excellent customer service, building rapport with end users. Provide clear and concise instructions and explanations. Communicate and collaborate with internal teams and vendors to escalate and resolve complex technical issues. Support sales reps and internal users with site specific applications and scenarios. Continuous Improvement: Contribute to the continuous improvement of IT infrastructure and processes by providing feedback and recommending solutions. Assist in the development and/or implementation of IT policies, procedures, and best practices. Stay up to date with emerging technologies and industry trends, actively seeking opportunities for development and knowledge enhancement. Participate in other projects as assigned that relate to the overall goals of the department and organization. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) We each bring something to the table, and we are looking for someone who has: Required Experience At least 2 years of IT technical support experience in a corporate environment Preferred Experience, Knowledge, Skills, and Abilities 4 years of IT technical support experience in a corporate environment preferred Proven experience in providing technical support to end users Strong knowledge of hardware, software, peripherals, copiers, printers, scanners, and mobile devices Proficiency troubleshooting and resolving technical problems Prior experience supporting corporate executives Familiarity with networking concepts, protocols, and configurations Experience with Desktop, LAN, and telecommunications devices Knowledge of ITIL (IT Infrastructure Library) principles and practices Excellent customer service and verbal and written communication skills, with the ability to effectively explain technical concepts to non-technical users Detail oriented with strong analytical and problem solving skills Self-directed, exhibiting strong initiative, and the ability to prioritize and execute multiple priorities in a fast paced and changing environment. Support onsite production day shift and office schedules working hours. Flexible to provide on-call support, outside of normal working hours, as needed. Education & Certifications Associate degree in Information Technology, Computer Science, business, or another related field preferred Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA) Travel & Working Environment Onsite Travel negligible How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Technical Support Representative Location: Mason, OH Duration: 6+ months Pay Rate: $15.00/ hour GENERAL FUNCTION: Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner. MAJOR DUTIES AND RESPONSIBILITIES: • Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications. • Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics. ” • Assists by giving correct resolutions in a clear, concise and courteous manner. • Interprets error messages from system software or application programs; initiates required actions. • Places necessary service calls and follows through to completion with both service contractor and Support Center Customer. • Escalation of unresolved calls to second level support (both internal and external) and follows through to completion. • Quality Assurance: Assist with proofing documentation/procedures relating to supported systems. • Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation. ADMINISTRATIVE RESPONSIBILITES: • Development of procedures for Support Center • Record all communication relating to associates: questions/problems into call tracking. • Proofing and testing of procedures prior to implementation. • Assist in training users in the operation of the supported systems • Flexibility to work varied schedules, including evenings and weekends as scheduled. Qualifications SKILLS & QUALIFICATIONS: • Excellent written & oral communication skills • Problem resolution - Able to troubleshot computer software/hardware issues over the phone • Superior organizational skills with a strong attention to detail • Pleasant phone manners • Computer hardware and software knowledge • Strong Customer Service orientation. EXPERIENCE: • Point of Sale environment/retail experience preferred • Direct involvement with customer service experience • Computer systems experience. Additional Information Additional Information: Training Schedule: 9AM-5:30PM The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks). After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight. Most likely not work the same scheduled hrs. each day. Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview. WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm

Job Description IT Technician WHO WE ARE: Jedson Engineering is an Engineering Consultancy headquartered in Cincinnati, OH. We provide full-service engineering, procurement and construction management services to industrial process manufacturers that operate in pulp & paper, chemical, consumer products, power, heavy industrial, and food & beverage markets. We are in a significant growth mode and it's an exciting time to be joining our business! WHAT YOU'LL BE DOING: Jedson is looking to expand our IT team, and is looking for a skilled IT professional in our Cincinnati, OH office. This role will involve everything IT, and will include help desk support, cybersecurity, new hire equipment setup, and more. Key Responsibilities: • Perform hardware diagnostics, upgrades, and repairs on laptops and desktop computers • Troubleshoot operating systems on employee devices to determine root cause of technology issues • Replace components such as hard drives, motherboards, RAM, keyboards, screens, etc. • Perform imaging, configuration, and deployment of systems • Maintain documentation for each job completed (including photos, serial numbers, and logs) • Communicate effectively with key stakeholders YOUR IDEAL BACKGROUND: Required Skills & Qualifications: • Thorough knowledge of the Windows Operating System, ideally with 1-2 years of experience with troubleshooting and performing a clean OS rebuild. • Proven experience in laptop and desktop repair (minimum 1-2 years preferred). • Familiarity with windows settings, system recovery, and virus removal. • Excellent communication, time management, and organizational skills • Experience with new laptop deployment and getting new hires setup in our system is a plus. • Ability to lift up to 50 lbs

Job Description Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT. Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages Troubleshoot and support software applications and business processes Troubleshoot and repair new or existing hardware. Analyzes and tests new hardware / software configurations Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support Assist the technical lead with projects from implementation through testing and production Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents Accurately update applications, websites, and content management systems Accurately update and maintain electronic records with current data. On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required Some local travel will be required Perform other duties and special projects as assigned Qualifications: Experience with Office365 administration and support Troubleshooting network and wireless issues Experience supporting Windows 7 and Windows 10 Technical certificates are a plus Required Skills: Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging. Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus Experience with Office365 end user/client support Working knowledge of computer networks and Wi-Fi Ability to work as single resource at client locations Experience supporting multiple clients or tasks simultaneously Experience installing software, patches and updates on desktops and laptops Phone and people skills which promote end-user satisfaction Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Core Values: Team First Good Egg Trusted Advisor Actively Seeks Knowledge Own Your Stuff Client Mindset OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs. Job Applicant Poster Viewing Center Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.

Job Description Needing 2 positions, 2nd and 3rd shifts. The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues. Responsibilities Provide first-line technical support via phone, email, or in-person to end-users. Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and software applications. Assist with account provisioning and password resets. Assist in the setup and maintenance of IT equipment and infrastructure. Collaborate with senior technicians to escalate and resolve complex technical issues. Document and track support requests in our ticketing system. Ensure a high level of customer satisfaction through effective communication and issue resolution. Stay up-to-date with the latest technology trends and industry best practices. Adhere to federal and state regulations. Adhere to all company policies, processes, and procedures. Performs other duties as requested, directed, or assigned. Predictable and reliable attendance. Position Qualifications Associates degree in an Information Technology discipline or related field of study or equivalent experience. Minimum one (1) year experience in IT help desk or support level function. Relevant IT certifications (CompTIA A+, Network+, or similar) preferred. Proficient understanding of computer hardware and software. Experience with Windows and mac OS operating systems. Familiarity with Microsoft Office Suite and cloud-based productivity tools. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Previous help desk or customer support experience. Eagerness to learn and a passion for technology. A strong desire to build a career in IT support. Key Competencies Focuses on Quality: Drives work results with a quality focus on actions and results. Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results. Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition. Working Safely: Demonstrates safe behaviors. Aware of potential risks and threats in the workplace. Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before. Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives. Communications: Exchanges thoughts, feelings, and information effectively. Physical Requirements / Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Prolonged periods sitting at a desk and working on a computer. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead. The person in this position needs to occasionally move about in industrial environments, and on uneven terrain. Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments. The noise level in the work environment can be moderately loud. Why Join Us American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce. Benefits Overview Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave. 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance. Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings. Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement. Voluntary benefits offerings. Tuition assistance. Employee Referral Program. Employee development and career growth opportunities. About Us American Battery Solutions Inc. (“ABS”) is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business. As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts. The Location - Springboro, OH American Battery Solutions Advanced Battery Manufacturing Center is located in beautiful and historic Springboro Ohio. Life in Springboro is all about the quality and character of our community and that is why Springboro continues to be a top-ten-rated City to live, work, play, and raise a family. In fact, Springboro was rated #3 among the top 10 communities in greater Southwest Ohio. In essence, Springboro appeals to everyone from young families to people looking for the perfect place to retire. Our great neighborhoods, excellent schools, safety, services, and amenities all contribute to Springboro's exceptional quality of life. Springboro offers a variety of public programming that includes outdoor concerts, festivals, and fireworks. Our residents enjoy bike and walking trails, an 18-hole public golf course, a charming and vibrant historic district, and 501 acres of parks. AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT. Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages Troubleshoot and support software applications and business processes Troubleshoot and repair new or existing hardware. Analyzes and tests new hardware / software configurations Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support Assist the technical lead with projects from implementation through testing and production Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents Accurately update applications, websites, and content management systems Accurately update and maintain electronic records with current data. On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required Some local travel will be required Perform other duties and special projects as assigned Qualifications: Experience with Office365 administration and support Troubleshooting network and wireless issues Experience supporting Windows 7 and Windows 10 Technical certificates are a plus Required Skills: Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging. Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus Experience with Office365 end user/client support Working knowledge of computer networks and Wi-Fi Ability to work as single resource at client locations Experience supporting multiple clients or tasks simultaneously Experience installing software, patches and updates on desktops and laptops Phone and people skills which promote end-user satisfaction Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Core Values: Team First Good Egg Trusted Advisor Actively Seeks Knowledge Own Your Stuff Client Mindset OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs. Job Applicant Poster Viewing Center Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Cincinnati Country Day School is an equal opportunity employer that actively seeks employees who reflect and support our mission-driven commitment to academic excellence and to creating and maintaining a diverse and inclusive community. CCDS pays competitively and provides an excellent benefits package. Applicants must be eligible to work in the US. Salary range ($65,000-$75,000) is dependent on experience and qualifications. Position Cincinnati Country Day School is seeking a dedicated and skilled technical support specialist for a full-time, 12-month, on-site role. As a member of the Technology Office, this role is charged with maintaining and deploying systems that support the pedagogical and operational goals of Country Day's benchmark technology program. The technical support specialist will be essential in maintaining and supporting the school's technological infrastructure by delivering technical assistance and ensuring reliable operation of IT systems. Experience working in a school environment is preferred but not required. This position is managed by the enterprise systems manager. Key Responsibilities: •Provide Tier 1 and Tier 2 deskside technical support for students, faculty, and staff while prioritizing responsiveness and follow-through •Troubleshoot technical issues related to Microsoft 365 apps, connectivity, and device management •Install and configure hardware and software, set up new equipment, and provide configuration and support for Microsoft Teams VOIP system •Provide event setup and technical support for audiovisual equipment and computer systems, including Miracast technologies •Update and maintain records within the Lenel OnGuard access control system to ensure accurate and secure data management •Track and respond to endpoint security alerts, ensuring timely incident resolution, vulnerability remediation, and threat prevention; experience with Coro and Microsoft Defender Security and Compliance cybersecurity disciplines preferred •Provide administrative support for Clever and Securly •Help document processes and workflows •Collaborate with departments across the organization and within the technology team •Maintain confidentiality and handle sensitive information with discretion •Operate as a versatile professional, handling a wide range of technical and system responsibilities •Adhere to school policies and assist with the execution of other duties assigned, including IT-related projects Required Qualifications: •Bachelor's degree in computer science, information technology, or related field •Technical support or security certification preferred •3+ years of experience in IT support, systems administration, or a similar role •Experience with Microsoft 365, including Outlook, SharePoint, Teams, and OneNote •Working knowledge of Entra ID, Intune •Strong verbal and written communication skills complemented by excellent interpersonal abilities, with a collaborative, flexible, and growth-oriented mindset •Self-motivated with excellent time management skills and a proven ability to meet deadlines and manage multiple priorities •Must be able to meet the physical demands of the position, including lifting up to 50 pounds and performing activities such as bending, crouching, and sitting on the ground •Proven ability to thrive in a dynamic, fast-paced setting by maintaining patience while managing multiple priorities and deadlines •Strong knowledge of networking fundamentals •Exceptional analytical and problem-solving skills Interested candidates should send a resume and cover letter to Robert Baker, director of technology, at *****************************. The deadline to apply is December 31, 2025, with the plan to finalize the search in January 2026. To learn more about Country Day, visit **************************** Cincinnati Country Day School does not discriminate on the basis of race, color, creed, sex, gender identity, sexual orientation, disability, age (40 or over), national origin, ancestry, or military service/veteran status in the administration of its educational programs and policies, admission decisions, tuition aid programs, employment practices and benefits, athletics, or other school-administered programs.

Tyto Athene is searching for a detail-oriented and proactive mid level System Administrator to join our team. The ideal candidate will have 3-5 years of experience in system administration and possess a Security+ certification or an equivalent industry-recognized certification in cybersecurity or system administration. This role will support the maintenance, security, and optimization of IT infrastructure, ensuring the seamless operation of our systems and networks. Responsibilities: Install, configure, and maintain hardware, software, and network systems. Monitor system performance, troubleshoot issues, and apply necessary patches and updates. Administer user accounts, permissions, and system security settings. Implement and maintain cybersecurity best practices, ensuring compliance with organizational security policies. Assist in the deployment and management of backup and disaster recovery solutions. Provide technical support to end-users, resolving IT-related issues promptly. Maintain documentation for system configurations, procedures, and troubleshooting steps. Collaborate with senior IT staff to enhance system efficiency and security. Qualifications Required: 3-5 years of experience in system administration or a related IT role. DoD 8570 IAT Level II certification OR CompTIA Security+, CCNA Security, CySA+, GSEC, GICSP, and the SSCP certification Strong knowledge of Windows and/or Linux operating systems. Experience with Active Directory administration, including user and group management, GPOs, and security policies. Experience with virtualization technologies (VMware, Hyper-V, etc.). Basic understanding of networking principles (TCP/IP, DNS, DHCP, etc.). Familiarity with cybersecurity best practices and risk mitigation strategies. Ability to troubleshoot hardware and software issues effectively. Excellent communication and problem-solving skills. Pursuant to the government contractual requirements, all applicants must be U.S. Citizens. Desired: Previous experience working in a government or DoD environment. Knowledge of scripting languages (PowerShell, Bash, Python). Clearance: Active TS/SCI clearance. About Tyto Athene Compensation: Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $95,000-$105,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. Benefits: Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you. What You'll Do * Become an expert in Rent Manager and its related applications * Troubleshoot software and technical issues via phone, email, and remote sessions * Guide users with clear communication and best practices * Document and track issues using ticketing software * Collaborate with internal teams to improve processes and customer satisfaction What You Bring * Previous experience in technical support, help desk, or customer-facing service role * Strong problem-solving, troubleshooting, and communication skills * Familiarity with tools like ticketing systems, remote support, or softphones * Working knowledge of Windows, Office 365, and basic networking (WAN/LAN) * Accountability and adaptability in a fast-paced environment Ideal Candidates * IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports. * Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most. * Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you. Why Work at LCS * Hybrid flexibility: 50% in-office, 50% remote * Comprehensive training to set you up for success from day one * Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards * Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more * Modern office campus: fitness center and nature trail About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture. Candidates who are currently students and will graduate by May 2026 are encouraged to apply. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Monday to Friday * 10am - 7pm Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549

Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s). Enterprise Network Micro-Segmentation Software Application Solution Support NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job Description: Minimum Experience: • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware. Certification Requirements: •Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA Additional Qualifications: • IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Job Description Position Summary The purpose of the Tier 1 Technical Support Team Member is to assist customers who are experiencing difficulty with the use of IT applications, products, or services. Complex/high priority problems are elevated to Tier II Technical Support Team Members for resolution when needed, but the Tier 1 Technical Support Team Member is responsible for ensuring that an effective solution is provided to the user. Accountabilities/Responsibilities Answers incoming calls in a busy help desk environment - up to 500 calls per month Works with remote sites on trouble issues - software/hardware Troubleshoots each call and provides a resolution Records required customer and problem information into the help desk ticketing system Follows up on open tickets, updates the ticket notes accordingly, and keeps in contact with the end user until the issue is resolved Closes tickets with the appropriate resolution notes after the issue is resolved If needed, escalates tickets to Tier II Technical Support Analysts to help work towards a resolution Supports and trains end users on Winsupply's software programs Performs basic AR audits Performs daily morning and evening duties Performs additional duties as assigned Ability to work Monday - Friday 10am-7pm Competencies for Success Analytical and Critical Thinking Builds Customer Experience Communication Planning and Organizing Qualifications Minimum Qualifications Associate's Degree in a IT related field preferred 1-3 years of technical support experience required Work experience in a call center/help desk environment preferred AS 400 knowledge preferred Working knowledge of Windows Operating Systems required Working knowledge of Microsoft Office applications preferred Good typing skills Good documentation skills Excellent problem-solving skills Strong interpersonal skills to effectively handle customers in a positive, service-oriented fashion Strong verbal and written communicator Must possess good phone etiquette Must be able to work well with others Must be able to learn and support new and fast-changing technologies Is detail oriented Must possess good work habits under pressure Additional Information Physical Demands The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations: Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Ability to work a non-traditional schedule and be on-call for emergency situations May need to travel occasionally We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Role Name: IT Support / Technician Type: Full Time Job Description : We're looking for someone with intermediate skills in SQL. They need to have basic understanding of SQL server. Customer service experience is good. Here is some of the requirements as defined in the SOW. l Support for Application and Technical Issues (PM, RM, & CR) - these are products based in SQL l Research data questions l Ad-hoc reports l Performance issues l FTP connectivity/Data Transfer troubleshooting Additional Information All your information will be kept confidential according to EEO guidelines.

About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager. You Will: Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls. Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope. Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays. You Have: 3-5 years of electro-mechanical experience. Prioritization and time management skillsets. Ability to communicate effectively, both written and oral. A technical degree, or equivalent military training, or equivalent experience is preferred. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Subscription Discounts Employee Referral Program #LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $70,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.