Information technology/support technician jobs in Pasco, WA - 183 jobs
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Instruction & Classroom Support Technician 2- EST
Walla Walla Community College 4.3
Information technology/support technician job in Walla Walla, WA
Walla Walla Community College is accepting applications to fill the part-time role of Instruction & Classroom Support Technician 2 for the Energy Systems Technology program on the Walla Walla Campus. At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.
General Responsibilities:
With program enrollment maximized in Energy Systems Technology the program has opened additional labs. This position will aid in lab safety, facilitation of student assistance and achievement of course outcomes. In addition, this position will participate in the development of additional educational trainers required to meet student needs in future quarters.
Essential Functions:
Lab Assistant
* Assisting students achieve success in the Lab setting, while ensuring appropriate, and safe operations of training equipment.
Lab Preventative Maintenance
* Inspecting and Maintaining lab training equipment to ensure operability, and safe conditions for students.
Lab Development
* Assembling and/or moving educational trainers, assisting in upgrades and ensuring enough trainers are available and operable for lab students, in addition to duties as assigned.
Lab Prep
* Preparing the educational lab environment prior to lab operations, including housekeeping, consumable accountability, and duties as assigned.
* Ability to recognize the value of cultural, ethnic, gender and other individual differences in people.
* Ability to build constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect.
Required Qualifications:
Equivalent combination of education and experience may be considered at the discretion of the college.
* High School Diploma
* Completion of first year EST classes
* Knowledge of electrical theory and circuits
* Knowledge of safety rules in an electrical lab
Preferred/Desired Qualifications:
* Fork lift certification
* Man-lift operations certification
* OSHA 10 Certificate
* Bilingual English/Spanish
This part-time temporary position (up to 17-hours per week) is located at the Walla Walla Campus.
Work is performed almost exclusively in a classroom and lab environment. Hazard of electric shock, lock out tagout, and overhead hazards. Trade tools, machinery and equipment will be utilized. Daily interactions with students and instructors.
Vacation, sick leave and personal leave benefits are available on a pro-rated basis. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. WWCC requires all employees to participate in direct deposit for payment of salary. WWCC is a tobacco free campus.This position is posted as open until filled. Applications are screened as received. To qualify for consideration, applicants must meet required qualifications and submit a complete application packet that includes the following:
* Online application
* Resume
* Names and contact information for three professional references.
* Unofficial Transcripts (if applicable)
$33k-40k yearly est. 34d ago
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Construction Technology Support Specialist GPS
Western States Careers
Information technology/support technician job in Pasco, WA
ABOUT WESTERN STATES EQUIPMENT:
Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service - but through our people. We are committed to:
The Power of our Purpose: “Building our Communities for a Better Tomorrow”
Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You
WHY YOU'LL LIKE IT HERE:
Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:
Three weeks of accrued PTO to start, increases with tenure
Company paid health care premium option for employees
Health, dental, and vision insurance
Wellness dollars
401k with company match and profit sharing
Educational reimbursements, tool loans, and safety & tooling dollars
Employee Assistance Program
Paid Parental leave
Care Leave
WHAT WE'RE LOOKING FOR:
THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.
FULL SUMMARY
The Construction Technology Support Specialist's role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations.
SKILLS, KNOWLEDGE, AND ABILITIES:
Advanced computer and technology skills required. Must be able to utilize and understand CAD software along with Microsoft office application.
Strong critical thinker with the ability to communicate complex items.
Ability to prioritize tasks based on multiple priorities.
Ability to travel 50% of the time.
Ability to present to a group of people and teach complex topics.
Ability to develop and maintain effective working relationships with others.
Consistent attendance and timeliness.
Working within and promoting Western States' purpose, vision and values.
EDUCATION AND EXPERIENCE:
Bachelor's Degree in Construction Management or similar industry experience, preferred.
Proof of high school diploma or General Education Degree (GED)
Minimum of 4 years' experience utilizing and supporting GPS construction technology or similar.
Valid driver's license and acceptable driving record required.
Must be able to communicate (speak, read, comprehend, write in English).
This role is designated as safety sensitive.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
$38k-66k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Kennewick, WA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$62k-91k yearly est. 7d ago
Tier 1 Initial Support Analyst
Bae Systems 4.7
Information technology/support technician job in Walla Walla, WA
**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing devices, including zero clients, thin clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.
By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
**Location Requirement**
The successful candidate must be located within 50 miles of Puerto Rico, Vicksburg, MS, Walla Walla, WA, or Wilmington, NC.
**Required Education, Experience, & Skills**
**Required Education, Experience, & Skills**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
+ 2 years of experience in Tier and IT support, with hands-on expertise providing initial troubleshooting for end-user devices and remote access in government or large enterprise environments
+ Proven ability handling basic remote support for high-performance computing and peripherals
+ Active DoD Secret Clearance (must be current and transferable)
+ Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (e.g., NIST 800-53)
+ Proficiency in remote support tools (e.g., Microsoft Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux)
+ Excellent customer service, analytical, and communication skills for initial issue resolution
+ Sound understanding of industry practices, techniques, and standards, with broad application of concepts and principles
**Preferred Education, Experience, & Skills**
**Preferred Education, Experience, & Skills**
+ CompTIA A certification
+ Experience supporting DoD or large federal end-user environments, including VDI basics and secure remote access (e.g., CAC/PIV integration)
+ ITIL 4 Foundation or higher certification, with focus on service operation
+ Background in high-performance computing support (e.g., GPU virtualization) and scripting for routine tasks (e.g., PowerShell)
+ Master's degree in a relevant field or additional certifications (e.g., CompTIA Network )
**Pay Information**
Full-Time Salary Range: $63662 - $108225
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Tier 1 Initial Support Analyst**
**118236BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
$63.7k-108.2k yearly 58d ago
System Support Specialist 3
Pacific Northwest National Laboratory 4.5
Information technology/support technician job in Richland, WA
At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management.
The Business Services Directorate (BSD) provides crucial financial, procurement and sales, and project management services to PNNL, as required under our management and operations contract for operating the Lab on behalf of the Department of Energy. Our goal in offering these services is to ensure efficient, effective, and compliant business operations that enhance PNNL's scientific impact.
BSD presents exciting opportunities for financial professionals seeking career growth. We foster a dynamic environment where individuals can develop their skills, take on leadership roles, and contribute to high-impact projects. By working with multidisciplinary teams, professionals have the chance to broaden their expertise, engage in continuous learning, and advance their careers while contributing to the groundbreaking scientific work at PNNL.
**Responsibilities**
The System Support Specialist is responsible to functionally manage procurement system and related infrastructure to ensure efficient daily operations, applying industry experience and specialized knowledge. Interact and communicate with Information Technology (IT) staff. Business Services Directorate management and staff to assure contract systems remain operational and meet the needs of the organization and PNNL. Plan and set priorities for acquisition system enhancement projects including documentation of requirements, development and scheduling of training, and development and execution of change management and written documentation. Support the functional and technical implementation of PNNL's procurement processes into Oracle Fusion Cloud Enterprise Resource Planning system, partnering with internal and external stakeholders and system integrators, ensuring alignment with BSD's business objectives, policies, and contract management standards. Maintain a flexible and adaptable attitude and the ability to pivot to support system changes that may occur while influencing resolution in a timely manner. Communicate and document system issues to stakeholders and customers in a professional, empathetic manner. Work on multiple tasks simultaneously while having the flexibility to redirect as priorities change and more urgent needs arise. Work effectively in a team environment demonstrating a collaborative and professional attitude and approach to problem-solving. Provide technical support to a wide range of customers, offering guidance and direction for a variety related systems and tools. Thoroughly troubleshoot system issues, collaborate with IT and stakeholders providing resolution to anomalies, and drafting proposed changes for system enhancements.
This position is dedicated to system support within the Proposals, Contract & Acquisition Management and Oversight Organization within BSD.
**Qualifications**
Minimum Qualifications:
+ BS/BA and 5 years of relevant experience -OR-
+ MS/MA or higher and 3 years of relevant experience
Preferred Qualifications:
+ Experience with Oracle finance and procurement Enterprise Resource Planning solutions, including Oracle PeopleSoft and Oracle Fusion Cloud.
+ Experience in IT solution development and ability to interface with IT staff to communicate specific program needs.
+ Experience in contract concepts and principles, including contract formation, administration, and closeout.
+ Experience as a leader on a successful project team from conception to execution.
+ Possess strong analytical and communication skills, both verbal and written.
+ Understanding how tools and technology interface and integrate to ensure thorough review of processes, consideration to proposed changes, or potential downstream impacts to efficiently communicate risks and expectations for stakeholders.
+ Experience or through understanding of the acquisition process through procurement, contracts, business to business and procurement card types of acquisitions.
**Hazardous Working Conditions/Environment**
Not Applicable
**Testing Designated Position**
This is not a Testing Designated Position (TDP).
**About PNNL**
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
**Commitment to Excellence and Equal Employment Opportunity**
Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer.
Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at **************** .
**Drug Free Workplace**
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.
**Security, Credentialing, and Eligibility Requirements**
As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
For foreign national candidates:
If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential.
**Mandatory Requirements**
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.
**Rockstar Rewards**
Employees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company-funded pension plan* and may enroll in our 401 (k) savings plan with company match*. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.
* Research Associates excluded.
**All benefits are dependent upon eligibility.
Click Here For Rockstar Rewards (******************************************
**Notice to Applicants**
PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules.
As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position.
**Minimum Salary**
USD $91,000.00/Yr.
**Maximum Salary**
USD $140,900.00/Yr.
$91k-140.9k yearly 55d ago
Technical and Regulatory Support Specialist | RL Environmental Compliance Division (ECD) Support Services [PR0091]
Prosidian Consulting
Information technology/support technician job in Richland, WA
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Energy & Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at *****************
Job Description
ProSidian Seeks a Technical and Regulatory Support Specialist | RL Environmental Compliance Division (ECD) Support Services - GSSC (Time and Materials) to support an engagement for the US Dept. of Energy (DOE) Hanford - SCA Code: N/A
This service supports Government, Public Sector and Infrastructure Sector clients and ProSidian Team Members (# FTe's: 1) work as part of the Engagement Team Cadre to
provide technical and regulatory support for The U.S. Department of Energy (DOE) Hanford Site, Richland Operations Office (RL) and Office of River Protection (ORP), Environmental Compliance Division (ECD)
Technical and Regulatory Support Specialist | RL Environmental Compliance Division (ECD) Support Services - GSSC Candidates shall work to support requirements for FY22-006 Hanford Technical and Regulatory Support Swim Lanes and
ProSidian Technical and Regulatory Support Specialist personnel shall provide support in the following areas:
Assist in the review of tank closure documents, schedules, milestones, design packages, and modifications and provide technical and regulatory recommendations.
Provide consulting and strategic recommendations based upon the review of tank closure documents, coordination of reviews, developments of regulatory positions, and consolidation of comments for DOE Hanford submittal to the ProSidian Technical and Regulatory Support Specialist, as well as comment resolution.
Support upcoming TF contract transition actions and contract closeout activities including developing discrete schedule of tasks and deliverables.
Support oversight of various WTP readiness activities related to validating the ProSidian Technical and Regulatory Support Specialist's readiness to melter heatup and DFLAW hot/cold commissioning activities.
Attend meetings within DOE and regulatory agencies, Washington State Department of Ecology and Washington State Department of Health, as well as meetings or walk-downs on-site.
Support technical and regulatory reviews of tank closure documents and WTP readiness review activities to help formulate and implement regulatory recommendations and strategies.
Support reviews of RFI/CMS and readiness review affirmation submittals.
Support environmental compliance oversight activities at the WTP focused on operations of melters and DFLAW.
Conduct regulatory analysis (related to the Tank Farm closure) on the applicability, ability to implement, and impacts of environmental regulations, including new and proposed regulations.
Attend weekly ECD meetings, TF/WTP environmental interface meetings, meetings related to document reviews, and other meetings (such as design reviews).
Support the creation of a strategic electronic binder of regulatory letters and summary of impacts to the Hanford mission - and work in a business sensitive environment of impacts to the mission.
Provide assessments and reports weekly.
Participate in walk-downs, meeting attendance with DOE, ProSidian Technical and Regulatory Support Specialists, and regulatory agencies.
Provide periodic reports of work overseen and any compliance deviations.
Participate in contract transition and closeout teams.
Follow-up on issues, findings, and other areas of concern.
Participate in meetings with senior management team, including preparation of meeting minutes.
Qualifications
The Technical and Regulatory Support Specialist | RL Environmental Compliance Division (ECD) Support Services - GSSC shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position.
ProSidian Technical and Regulatory Support Specialist personnel shall possess the following minimum qualifications:
A BS/BA degree in engineering, science, or business management.
5 or more years of relevant experience.
Working level knowledge of Hanford Site mission, activities, and priorities (preferred).
Proven ability to interface successfully with senior level management.
Ability to work with government, regulatory agencies, and ProSidian Technical and Regulatory Support Specialist personnel to problem solve and formulate strategies for success.
Working level knowledge of DOE program and project management practices, policies, and procedures (preferred).
Extensive experience in supporting RCRA closures (clean and land fill) with analysis, tracking, monitoring, assessments, walk-downs, reviews and coordination.
Excellent written and verbal communications skills.
Extensive experience using MS Word, MS PowerPoint, Excel, and/or other MS Office tools.
Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site ProSidian Technical and Regulatory Support Specialists.
Fully vaccinated against COVID, a granted exception to vaccination for COVID, or able to meet entry and testing requirements for entrance and work in federal buildings.
U.S. Citizenship
TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION: Work shall be conducted at or in proximity to The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area.
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
$38k-66k yearly est. 60d+ ago
Ag Technology Support
RDO Equipment Co 4.5
Information technology/support technician job in Pasco, WA
We are seeking an Ag Technology Support Specialist to deliver exceptional phone support to our customers across our stores. In this role, you will leverage your technical expertise and problem-solving skills to help customers keep their equipment running efficiently.
$80,169+
Compensation & Benefits:
• 8% bonus potential
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
Provide customers and locations with technical information and support when requested on equipment.
Provide superior phone support for agricultural equipment and technology, primarily John Deere product lines.
Assist customers and internal employees by troubleshooting issues and guiding them toward effective solutions.
Collaborate with a team of specialists to share knowledge and resolve complex problems.
Log and manage all customer interactions in Microsoft Dynamics, ensuring accurate case documentation and timely resolution.
Maintain a strong focus on delivering world-class customer service through quick thinking and teamwork.
Answer inbound customer calls and initiate the resolution process for equipment and technology issues.
Build strong relationships with manufacturer partners to ensure information is shared related to issues and fixes others are experiencing.
Compile, review, and disseminate technical data.
Develop a quality control system that includes metrics for tracking pertinent performance expectations.
Propose training initiatives based on information collected through phone support.
Work with the parts and service departments to help obtain technical information from OEMs.
Assist in monitoring of PIPs for the region and work with service management to ensure timely completion.
Maintain a database of technical solutions and share with service departments in the organization.
Develop and maintain a strong working relationship with store service management to create an environment that maximizes value to our customers and the organization.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
Industry experience preferred.
Spanish speaking skills a plus.
Experience and knowledge of call center operations.
Proven ability to build relationships with customers, store personnel, and management
Ability to evaluate and assess operations and respond to changing needs
Strong leadership skills
Strong communication skills (verbal and written)
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
$80.2k yearly 26d ago
Computer Support Specialist II
ASM Research, An Accenture Federal Services Company
Information technology/support technician job in Walla Walla, WA
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
+ Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
+ Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs.
+ Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
+ Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
+ Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
+ Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
+ Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
+ Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
+ Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
+ Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
+ Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.
+ Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
+ Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
+ Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups.
+ Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support.
**Minimum Qualifications**
+ Bachelors degree or technical or trade school training preferred.
+ 5+ years experience
**Other Job Specific Skills**
+ Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
+ Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
+ Proficiency in supporting Apple devices and Microsoft-based environments.
+ Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
+ Strong customer service and communication skills, with the ability to train and document processes for end-users.
+ Flexibility to support off-site meetings and executive staff as required.
+ Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
+ Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$34 - $34
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$58k-94k yearly est. 33d ago
Computer Support Specialist II
ASM Research 4.2
Information technology/support technician job in Walla Walla, WA
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs.
Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.
Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups.
Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support.
Minimum Qualifications
Bachelors degree or technical or trade school training preferred.
5+ years experience
Other Job Specific Skills
Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
Proficiency in supporting Apple devices and Microsoft-based environments.
Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
Strong customer service and communication skills, with the ability to train and document processes for end-users.
Flexibility to support off-site meetings and executive staff as required.
Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
$53k-98k yearly est. 6h ago
Computer Technician - Part-time
Mabton School District
Information technology/support technician job in Mabton, WA
Job Title: Computer Technician - Part-time Work Hours: 4-5 hours per day, preferably AM (Monday - Friday) Reports to: Technology Coordinator Mabton School District is seeking a highly motivated and skilled Computer Technician to provide hands-on technology support for our school district. This individual will handle helpdesk tickets and provide technical assistance to staff, students, and administrators. The role requires on-site troubleshooting, installation, and maintenance of hardware, software, and network systems to ensure smooth technology operations district-wide.
Key Responsibilities:
* Helpdesk Support: Respond to helpdesk tickets, emails, and phone calls to assist with technical issues.
* Troubleshoot and resolve problems related to computers, printers, projectors, and other district technology equipment.
* Provide remote and on-site support for staff, students, and administrators.
* Hardware/Software Installation and Maintenance:
* Install, configure, and maintain operating systems, software applications, and district-wide technology infrastructure.
* Perform routine maintenance and updates on desktop and laptop computers, printers, projectors, and mobile devices (e.g., tablets, Chromebooks).
* Maintain an existing fleet of student devices, including repairing Chromebooks, check-in/out assigned Chromebooks or loaners as needed on a daily basis, coordinating warranty services, and assessing fines.
* Manage storage of unused Chromebooks and ensure necessary parts for repair are kept in stock.
* Assist with the deployment of new devices.
* Network Support: Assist with basic network troubleshooting, including Wi-Fi connectivity, network printing, and device connections.
* Work with the district's IT team to identify and resolve network-related issues.
* Inventory Management: Maintain and update records of hardware and software inventory.
* Assist in managing district-wide technology assets, ensuring proper documentation and tracking of equipment.
* Classroom Technology: Provide technical support for classroom technology such as interactive boards, document cameras, sound systems, and other instructional tools.
* Train staff on using classroom technologies as needed.
* System and User Account Management:
* Assist with the creation, management, and troubleshooting of user accounts, permissions, and access for various systems (e.g., Google Workspace for Education, Microsoft Office 365, etc.).
* Support users with password resets and account recovery.
*
*
* Other Duties:
* Assist with technology setup and support for school events, meetings, and presentations.
* Provide technical assistance during state assessments and testing sessions.
* Support special technology projects as assigned by the Director of Technology.
* Collaborate with the IT team to continually improve district technology services and systems.
Qualifications:
* Education: High school diploma or equivalent required. An associate degree in Information Technology or a related field is preferred.
* Experience: Minimum of 1-2 years of experience in IT support, helpdesk, or a related technical support role. Experience in an educational environment is a plus.
* Technical Skills:
* Proficiency in troubleshooting Windows, iOS, and Chrome OS.
* Knowledge of hardware components, peripheral devices, and common software applications.
* Familiarity with basic networking concepts (e.g., IP addresses, Wi-Fi connectivity, DNS, DHCP).
* Experience with ticketing systems and remote desktop support tools.
* Soft Skills:
* Excellent communication and customer service skills.
* Ability to work independently and prioritize tasks.
* Strong problem-solving and analytical skills.
* Attention to detail and the ability to document issues and solutions clearly.
Preferred Certifications:
* CompTIA A+, Network+, or equivalent certifications are a plus.
Physical Requirements:
* Ability to lift and move equipment up to 50 pounds.
* Ability to crawl, bend, and reach to access network cabling and equipment.
Wage:$22.23 - $25.97
$22.2-26 hourly 24d ago
ASE Master Tech - Techline Support Specialist 1
Nissan Motor Co Ltd. 3.9
Information technology/support technician job in Stanfield, OR
Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation
We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Stansfield, AZ. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff.
A Day in the Life:
* Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair.
* Provides support consistent with brand values, profitability and cost reduction goals.
* Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports.
* Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind.
* Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments.
* Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements.
* As necessary, performs other related duties of which the above are representative.
* Ability to perform work onsite at Field Quality Center - Smyrna, TN.
Who We're Looking for:
Required:
* Education:
AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred.
* Experience:
Three or more years of automotive experience, plus one or more years of directly related professional level experience.
* Job Knowledge and Skill:
Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills.
* Computer Skills:
Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better.
What You'll Look Forward to at Nissan:
Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.
Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.
It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
NISSAN FOR EVERYONE
People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Stanfield Arizona United States of America
$27k-62k yearly est. Auto-Apply 60d+ ago
Network Deploy Technician III, Global Network Delivery (GND)
Amazon 4.7
Information technology/support technician job in Hermiston, OR
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.
All physical requirements are expected with reasonable accommodations:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).
\#DCPD_GND
Key job responsibilities
- Managing work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaborating with various stakeholders to remove project obstacles
- Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
A day in the life
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,600/year in our lowest geographic market up to $113,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$50.6k-113.2k yearly 25d ago
IT Service Desk Technician
Wildhorse Resort & Casino 3.0
Information technology/support technician job in Pendleton, OR
WAGE RANGE: $18.00-$25.00
Service Desk Technicians are the first point of contact for employees reporting incidents or requesting help. Technicians' primary responsibilities are identifying, documenting, and resolving incidents and service requests. They create, manage, document, and audit computer user credentials and access.
They are skilled problem solvers with experience troubleshooting Microsoft Windows computers and understand basic network concepts such as Ethernet and TCP/IP. They are capable of identifying and resolving issues logically and methodically. If technicians are unable to resolve an issue, they are responsible for escalating the issue until a resolution is found.
ESSENTIAL JOB FUNCTIONS:
Promote exemplary guest service standards through prompt, efficient, and friendly service.
Document and respond to incidents and service requests via phone, email, IM, etc.
Create, modify, distribute, and audit computer user accounts and access rights.
Set up computers and peripheral devices, such as personal computers (PCs), printers, telephones, and battery backups.
Verify hardware is functioning, such as personal computers (PC), printers, telephones, and battery backups.
Use remote support tools to share screens and computer access with users, and to facilitate and assist vendors in troubleshooting.
Install and configure appropriate software.
Guide users on Wildhorse's software and hardware usage.
Organize and schedule upgrades and maintenance, as outlined or directed.
Document incident details and work performed for escalation to senior staff and vendors.
Perform data entry as appropriate.
Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
Promotes a clean, safe, and healthy working environment for employees and guests. Promptly reports all concerns to supervisor or manager.
Ensure that equipment, tools, and materials are operated safely.
Promote internal guest service standards through courteous and respectful behavior.
Other related duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience -a clean and cared-for resort.
SUPERVISORY AUTHORITY:
None.
SIGNATORY ABILITY:
None.
ACCESS TO SENSITIVE AREAS:
Access and System Logs, User Credentials.
Controlled MIS areas.
Secured areas within established access procedures.
MINIMUM QUALIFICATIONS:
Familiarity with web browsers (IE, Chrome, Firefox, Safari) and spreadsheets (Excel, Google Sheets, etc.).
One (1) year of applicable IT experience (documenting requests, setting up hardware, installing software, guiding end users, organizing schedules and maintenance, and documenting issues).
High School Diploma or GED or ten (10) years of experience.
Will lift and maneuver 50 lbs. and work/sit for long periods at work/computer station. Also, perform repetitive motion of arms, wrist, and fingers; and at times move throughout a smoke-filled environment; including bending, lifting, and maneuvering items. And crawl under desks and work in confined spaces.
CompTIA A+ certification, or acquire it within 6 months of hire. Must pass 1 test towards certification every 6 months.
Excellent personal appearance and hygiene habits.
Requires a High-Security Gaming license.
Must be at least 21 years of age.
$18-25 hourly 42d ago
Applications Technician
Epic Lawn Care
Information technology/support technician job in Kennewick, WA
Join the team of a home grown and local Lawn Care & Pest Control company! We pride ourselves in consistently delivering exceptional residential and commercial services to customers. Epic Lawn Care & Pest Control is growing and is looking for motivated, professional, and career minded individuals to join our Lawn Care & Pest Control applications team. We are currently hiring a full-time position!
Job Description
This position involves applying lawn care and pest control products on residential and commercial client properties. Your purpose is to ensure proper lawn, tree, and pest applications are applied timely and safely using hand and powered equipment to apply fertilizer, insecticides, fungicides and herbicides. As an applicator technician, you will be responsible for evaluating, diagnosing, and correcting landscape needs. Educating and communicating is just as important as how the applications are applied. You will become well respected in your knowledge and execution. Understanding the needs of the lawn, tree, and or pest control you will also sell all necessary services they may need. This is a great opportunity to work for a growing company with a great family feel culture and atmosphere.
Position Description
The essential duties of this position include the following:
Working individually using hand and powered equipment to apply fertilizer, insecticides, fungicides and herbicides for pest and weed control in lawn and ornamentals.
Must be able to obtain Applicator's license within 30 days of hire and maintain license.
Unload and load equipment at each property, remove loose trash and debris from landscape area prior to servicing area.
Interact and ask questions of customers if they are present when job is completed, to determine customer concerns and existing conditions.
Sell additional services to existing and prospective customers
Perform thorough inspection and evaluation of customer properties
Properly identify insects, weeds, and fungus conditions, as well as pest harborage areas and conducive conditions, and prescribe corrective measures
Document service using handheld technology and/or complete accurate and legible service documents and provide to customer
Operate company vehicle in compliance with federal, state, local laws and company policy. Maintain a valid driver's license and clean driving record.
Follow proper safety protocols while working with equipment.
Maintain equipment and tools in good working order.
May be required to work outside of normal schedule, including overtime, weekends, and holidays, as it may be necessary to fulfill the duties or the needs of the business.
Maintain a neat and clean appearance.
Follow safety regulations and work in a safe manner.
Qualifications
0- 2 years of related experience in a customer service environment
Previous Lawn care experience (preferred)
Must enjoy working outdoors and be able to work in temperature ranges from teens to over 90 degrees and in varying weather conditions
Strong Customer and Client Focus
Able to analyze situations and determine appropriate resolution
Ability to manage time effectively
Possess high communication skills
Must be able to work on a team as well as individually
Valid driver's license and a clean driving record per company standards (required)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day.
Must be able to lift 50-pound bags of fertilizer, load, unload, push, lift and guide rotary spreader with a total weight of 80-100 pounds and maneuver 400-foot spray hose.
Push and pull work below your feet, dig holes and walk long distances in all weather conditions.
Travel to and from work locations required and employee may drive a company vehicle.
Applicator Technician Benefits
40 hours a week plus overtime pay
Paid training when you begin
Paid vacations and holidays
Recognition for a job well done
Friendly & positive work environment
A chance to grow with our company
OUR EPIC TEAM LOOKS FORWARD TO HEARING FROM YOU!
Please visit us at ********************************* to learn more.
$49k-80k yearly est. 60d+ ago
Sr. Field Tech - Power Systems Tech I, II, III, or IV
Resa Power 4.0
Information technology/support technician job in Richland, WA
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
* Low, Medium and/ or High voltage switchgear and circuit breaker testing
* Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
* Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
* Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
* Test and inspect low and medium voltage cable installations.
* Experience operating high voltage test equipment including Doble Power Factor test sets.
* Perform start-up, troubleshooting and repair services on controls and transfer schemes.
* Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
* All work and decisions shall be conducted in strict compliance of all regulatory laws.
* Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech:
* High School diploma/GED and minimum 1 year of experience in a related field.
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
* High School diploma/GED and minimum 2 years of experience in a related field.
* NETA Level II Certification.
* Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
* High School diploma/GED and minimum 5 years of experience in a related field.
* NETA Level III Certification.
* Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
* Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
* NETA Level IV Certification.
* Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
* High School diploma/GED or equivalent experience and 5 years of experience in a related field.
* Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
* Strong background and experience in most types of high voltage equipment through the 230 kV class.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
* Complete projects consistently on budget and at a reasonable contribution.
* Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
* We do it right
* We pride ourselves on our integrity and expertise. We don't cut corners.
* You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
* You conduct yourself professionally, ethically, and honestly.
* You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
* You are on time and preplan time off.
* You produce a quality product.
* We are customer driven
* Our number one concern is our customer and our long-term relationships with them prove our dedication.
* You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
* You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
* We focus on growth
* We are dedicated to growing the company and our employees.
* You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
* You seek out new assignments and assume additional duties.
* You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
* We solve problems
* Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
* You efficiently and thoroughly complete assignments.
* You perform work assignments independently.
* You propose new ideas and find better ways of doing things.
* We get it done
* We are efficient, reliable and no nonsense. We work hard, but we also play hard.
* You follow through on commitments in a timely way.
* You produce easily understandable and accurate reports that meet customer and/or Company expectations.
* You actively listen. You seek advice and help as appropriate.
* You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
* We build strong relationships
* Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
* You collaborate to create the best solutions for each other and our customers.
* You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Seattle, WA
Travel: 50-75% travel. Travel is regional in WA, OR, and ID only.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $28 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance is available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$34k-43k yearly est. 60d+ ago
Support Technician
Elevate 4.7
Information technology/support technician job in Richland, WA
If you have a knack for problem solving and innovation then elevate might be for you.
Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service.
Job functions are focused on the workstation, basic server, and printing level of network installation and troubleshooting. Must have advanced working knowledge of personal computers and basic networking essentials to include past and present software packages.
Prior experience and college degree preferred.
Must have or obtain Microsoft Windows 7 within 90 days after start of employment, Office 365, and Cisco Routing & Switching Tech Certification within the first year.
After hours and on-call work required.
Starting salary range is $30K-$42K (based on experience)
Benefits include:
* Health Insurance
* Paid vacation
* Paid holidays
* Training and certifications
$30k-42k yearly 60d+ ago
Technical Specialist
Zoetis 4.9
Information technology/support technician job in Richland, WA
States considered: Michigan
Role Description
The animal research technician is a critical role in day-to-day animal facility operations and portfolio execution. This position will support Companion Animals in a research environment at the Zoetis Richland site. Primary species of responsibility are companion animals (dog and cat) but may also include cross-support with other species. Technicians must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and Institutional Policies. This role performs all phases of clinical and preclinical studies associated with the discovery and/or development of animal health products.
Weekend and holiday work is expected and performed on rotation.
Responsibilities:
Assists with all aspects of study execution including in-vivo study protocol review, biological sample collection, and data collection in accordance with regulatory requirements.
Performs a variety of animal activities including but not limited to animal husbandry, animal treatments, record keeping, and laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP policies.
Cleaning and disinfecting animal areas.
Carries out duties according to protocol and applicable SOPs.
Utilizes knowledge of how functional areas interact in the completion of research protocols.
Provides communication with and assistance to the lead technicians, managers, and researchers.
Assist and support the clinical veterinarians with all aspects of veterinary care.
Provide training in standard animal procedures which may include study execution.
Contributes to continuous improvement and shares knowledge and expertise with others in work group and business lines.
Qualifications:
High school diploma + 4 years related experience or education combined
Flexibility, enthusiasm and adaptability within the work environment, and a track record of successfully working in a fast-paced setting involving multiple projects and tasks
Demonstrated math and reading comprehension required.
Desirable attributes:
Veterinary technician license/certification
AALAS Certification
Previous experience in an
in vivo
research setting.
Proven track record of working well in a team setting
Physical Requirements:
Ability to lift 40 pounds
Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$95k-123k yearly est. Auto-Apply 7d ago
Data Center Technician
Teksystems 4.4
Information technology/support technician job in Kennewick, WA
A large Data Center in Boardman, OR is hiring a Data Center Technician to join the team for a great opportunity! You will serve as one of many primary resolvers for your support team skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate system administration skills and work autonomously to resolve server issues. You understand all aspects of the equipment you support. You know how to take direction when given paying attention to all details involved. You work well with a team. You are receptive to feedback and able to adjust performance and behavior as required for the position.
Job Duties:
+ Perform diagnostics, troubleshooting, and repair of server hardware and networking equipment.
+ Execute routine hardware installations, upgrades, and decommissioning tasks.
+ Monitor and respond to system alerts and escalate issues as needed.
+ Maintain accurate documentation of work performed and inventory used.
+ Collaborate with cross-functional teams to ensure operational excellence.
Qualifications:
+ 1-2 years of prior IT related experience with previous Data Center/Cabling exp.
+ Prefer strong Cabling experience (coax, fiber, copper, cat5, cat6, punch downs, etc.).
+ High school diploma or equivalent.
+ Need to have a strong work ethic.
+ Must be willing to commute out to the areas of Boardman, Umatilla and Hermiston, OR.
+ Must be willing to work overtime as needed.
**If Interested:
Please apply to the job application and email Derek at **********************
Job Type & Location
This is a Contract position based out of Kennewick, WA.
Pay and Benefits
The pay range for this position is $22.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Kennewick,WA.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22-26 hourly Easy Apply 5d ago
Retail Support Specialist
DSI Systems 4.0
Information technology/support technician job in Kennewick, WA
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly Auto-Apply 7d ago
Network Technician
Insight Global
Information technology/support technician job in Hermiston, OR
We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment on a temporary basis. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks. The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
6+ months of experience in an IT role specifically troubleshooting hardware, software, and networking issues
Ability to work with infrastructure equipment for racking and stacking, and data center set up
Hands-on with large scale data center equipment
Self-motivated and ability to work with little to no supervision
Basic computer knowledge for documentation, follow up, and communication Networking Certifications (CompTIA Network+)
$56k-82k yearly est. 5d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Pasco, WA?
The average information technology/support technician in Pasco, WA earns between $27,000 and $67,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Pasco, WA
$43,000
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