Information technology technician jobs in Bryan, TX

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

This position is open to all of Texas, but please note that you will be servicing College Station and surrounding areas. Residing within that radius would be necessary. Join Our HVAC Team Today: If you're ready to heat up your career and cool down customer concerns, apply now! Sign-On Bonus: Up to $5,000, based on qualified repair technician experience (not available for rehires or maintenance tech). First year potential $70k - $125k, based on performance Training Pay: $24 - $27 an hour, based on experience Schedule: Monday - Friday Hours: Start to Finish (8:00 AM or 8:30 AM start - generally done approx. by 6:00 PM) Weekend & After Hours* After hours rates apply On-call services are also available* To apply for this position: Please note this is a hybrid position. Youll need at least 3 years of hands-on experience in residential HVAC maintenance and service to qualify. At least 1 year as a Sales/Home Comfort Advisor experience. Just a heads-up: if youve recently finished HVAC school but havent gotten hands-on experience yet, this role is not the right fit just yet - were looking for someone with real-world, on-the-job experience. That said, please be on the lookout for any future Apprenticeship/Installer opportunities - wed love to help you grow your career when the time is right! At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: Were seeking a well-rounded HVAC professional with both residential service experience and some sales expertise. This position will be approximately 75% residential service, maintenance, and repair and 25% sales, providing an exciting opportunity to leverage your technical skills while assisting customers with HVAC solutions. The ideal candidate will have: At least 3 years of hands-on residential HVAC service/maintenance experience At least 1 year of AC sales experience, ideally in a role like Sales Home Comfort Advisor A strong balance of technical expertise and customer-facing sales skills The ABC Difference: What sets us apart from the competition? At ABC Home & Commercial Services, we don't have a slow period. You'll never experience a loss of hours - we guarantee always 40 or more hours every week. Our continuous growth means we need more skilled HVAC Techs like you. Join us and discover how we can keep you working and earning throughout the entire year and beyond! Requirements: What You'll Bring: Must hold a valid driver's license with an issue date of at least five years prior to the date of this application A minimum of 3 years of hands-on residential HVAC maintenance and service experience is required 1 year of AC sales experience required Current TDLR registration and EPA universal certification required. Must know and understand all applicable federal, state, and local codes and safety measures and be able to apply them in a practical manner on each job. Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Dependable and self-motivated with desire to work year-round. Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: As ABCs HVAC Service Technician / Sales Home Comfort Advisor, you will: Carry out full AC & Heating installation skills such as: equipment removal and installation of new, duct repair and/or replacement (fiberglass, flex, and metal), soldering, venting flues, refrigerant leak detection, and charging, recovering and reclaiming refrigerant, measuring refrigeration system parameters (gas pressures and temperatures, etc.), calculating static and CFM delivery, carrying out basic framing, roofing, plumbing and electrical skills. Provide expert recommendations and solutions for customers HVAC needs (sales ~25% of role) Work with inspectors, suppliers, and co-workers to ensure correct project work, while abiding by all codes. Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain a professional attitude at all times with customers, fellow employees, and supervisors. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it. ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the companys operations. PM21 #INDP1 PIf7d0402cc282-31181-38811893

":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail. ","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2025-11-05","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

TJJD - IT Support Specialist III - IT Service Desk - (GID) - 54174 (00054174) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Giddings Work Locations: Giddings 1027 PVT Road 2261 Giddings 78942 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 0230 Salary Admin Plan: B Grade: 18 Salary (Pay Basis): 3,750. 00 - 4,391. 66 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Nov 7, 2025, 9:45:04 PM Closing Date: Ongoing Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/):TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00054174&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers. PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONPerforms highly complex (senior-level) work involving coordination and the direct performance of activities associated with installing, repairing, monitoring, analyzing the use of, and troubleshooting complex problems with, information technology systems used at the assigned high security correctional facility for juveniles such as a local area network and wide area network (LAN and WAN), and other Information Technology (IT) related technology. Work is also performed at halfway houses, district parole offices, and high security correctional facilities on an as-needed basis. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per workweek, be on-call 24/7, and travel occasionally. ESSENTIAL FUNCTIONSCoordinates and/or reviews and prioritizes incoming operational issues and requests for technical assistance related to computers, software, and standard office equipment; identifies and logs the type of problem; and monitors the status to ensure a timely resolution. Coordinates the update of computers, software, and peripherals. Coordinates and/or sets up equipment for employee use, and performs or ensures proper installation of cables, operating systems, or appropriate software. Provides routine technical assistance troubleshooting software and hardware problems, as well as problems involving office equipment such as phones, printers, and fax machines; and recognizes and escalates difficult problems to a higher level of support. Maintains computer and hardware inventory records for new and surplus equipment. Reviews and makes recommendations regarding the procurement of information technology equipment. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. This position requires to travel up to 5% of the time to TJJD secure sites or Halfway Houses as needed for tech support. Qualifications MINIMUM QUALIFICATIONSBachelor's degree. Two (2) years of full-time wage-earning experience supporting a LAN or WAN, an IP communication environment, troubleshooting PC problems, and installing and maintaining PC software applications or related tasks. ORHigh School Diploma or equivalent. Six (6) years of full-time wage-earning experience supporting a LAN or WAN, an IP communication environment, troubleshooting PC problems, and installing and maintaining PC software applications or related tasks. PREFERRED QUALIFICATIONS · Bachelor's degree with major course work in computer science, management information systems, or a related field. · Experience supporting a LAN or WAN. · Experience troubleshooting PC issues. · Experience installing and maintaining PC software applications. Experience and Education Substitutions:· One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis. · Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience. · Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience. · Pro-rated part-time experience may satisfy the experience requirement. Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. KNOWLEDGE, SKILLS, AND ABILITIES· Knowledge of operating systems, protocols, and network diagnostic methods. · Knowledge of computer hardware and software. · Knowledge of network systems and cabling. · Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. · Skill in using resources to achieve optimal results. · Skill in Microsoft Office: Word, Excel, PowerPoint, Outlook and Teams. · Skill in system troubleshooting. · Skill in active directory. · Ability to adhere to standards, policies and procedures to maintain the security and integrity of agency information technology systems. · Ability to recognize, analyze, and resolve network problems. · Ability to develop and implement work objectives. · Ability to work independently and collaboratively with all stakeholders and maintain a professional, courteous demeanor. · Ability to coordinate and work in a team environment. · Ability to prioritize and manage multiple tasks; plan, organize, and coordinate work assignments; and meet deadlines. · Ability to process information logically, make decisions, and demonstrate the soundness of those decisions. · Ability to follow ethical standards and enforce agency policies. · Ability to establish and maintain effective working relationships with others. · Ability to work in excess of 40 hours per workweek, be on-call 24/7, and travel occasionally. · Ability to work a shift other than 8:00 a. m. to 5:00 p. m. PHYSICAL DEMANDS AND WORKING CONDITIONSThe following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAlphabetizingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Ability to perform tactile discernment Identify colors Depth perception Operate motor equipment Lifting up to 40 lbs. Carrying up to 40 lbs. PullingPushingProlonged standing and walking Prolonged sitting Repeated bending Reaching above shoulder Manual/finger dexterity Dual simultaneous grasping CrawlingTwistingKneelingStoopingClimbing stairs Climbing ladders VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Information Technology MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, POS and TV Mounting

Job Title Technologist, Levels I - III Agency Texas A&M University System Offices Department Bush Combat Development Complex Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The George H.W. Bush Combat Development Complex (BCDC), part of the Texas A&M University System (TAMUS), invites applications for a full-time Technologist I-III in the focus area of Laser Diagnostics and Directed Energy. The Bush Combat Development Complex (BCDC) - located on the 2,300-acre RELLIS Campus in Bryan, TX - is an ecosystem for agile technology development and service-member-inspired research. The BCDC is the result of a partnership between the Department of Defense, Texas A&M University System, and the State of Texas. The $200 million complex is designed to bring together researchers from U.S. universities, the military, and the private sector for collaboration, demonstrations, and high-tech testing of initiatives to help accelerate military innovation for our nation's defense. Our leaders and experienced personnel thrive in a dynamic environment where they get to share their passions, and strive for advancements in critical DoD areas, such as integrated hypersonics, directed energy, advanced materials, trusted AI and autonomy, robotics, FutureG, human-machine interfaces, and integrated sensors. We are looking for talented individuals to join our team and truly make an impact by helping to solve the toughest challenges for our nation's security. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8.25% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance. Salary: Commensurate with experience. Job Title: Technologist - Laser Diagnostics and Directed Energy, Levels I - III Job Description Summary: The Technologist - Laser Diagnostics & Directed Energy independently applies advanced knowledge of scientific research or engineering principles and practices in broad areas of assignments and related fields at the George H.W. Bush Combat Development Complex (BCDC). The laser diagnostics for hypersonics and directed energy research team at BCDC focuses on the maturation and application f novel energetic methods to provide revolutionary performance capabilities. The objective is to develop and implement laser technologies for hypersonic and directed energy applications. The ALLEMO is a multipurpose laboratory that integrates a range of laser-based and plasma-based technologies to facilitate aerodynamic and aero-optic research and development. The ALLEMO facility employs laser and electromagnetic concepts to understand high-speed aerodynamics, laser propagation, long-range detection of trace hazardous gases, plasma-based methods for flow control, guiding of electromagnetic and laser radiation, and advanced energy conversion methods. The ALLEMO is collocated with the NAL, providing complimentary laser diagnostic tools to support hypersonic research and a wide range of other research capabilities that take advantage of the NAL hypersonic wind tunnels. Responsibilities: - Plans and conducts engineering research requiring independent judgement in the selection, and minor adaptation and modification of standard engineering and scientific techniques. - Operate, maintain and oversee safety requirements for a variety of Class 4 laser systems including MHz rate pulse burst lasers, femtosecond pulsed Titanium sapphire lasers, Nd:YAG lasers, fiber lasers and dye lasers. - Designs, analyzes, builds, and tests special-purpose equipment and/or instrumentation for research purposes in field of expertise. - Applies an analytical approach to assist with development of a solution to a variety of problems. - Demonstrates and applies thorough understanding of engineering methods, research protocols, assessment instruments, and data interpretation. - Designs and performs engineering experiments, tests, and data collection to ensure data integrity, quality control, and protocol compliance. - Participates in team research activities. - Other duties as assigned. Qualifications: Minimum qualification for Technologist I - Bachelor's degree in applicable field or equivalent combination of education and experience. Minimum qualification for Technologist II - Bachelor's degree in applicable field or equivalent combination of education and experience. -Two years of relevant experience. Minimum qualification for Technologist III - Bachelor's degree in applicable field or equivalent combination of education and experience. - Four years of relevant experience. Registration, Certifications, and Licenses: -Must be able to gain and maintain a DoD (Department of Defense) security clearance. Knowledge, Skills, and Abilities: - Experience in report writing. - Experience in working on research projects. - Excellent communication skills with the ability to convey technical information clearly and effectively through informal and formal documents, reports, and presentations to senior management. - Strong technical writing skills. - Excellent organizational skills. - Highly collaborative and able to work in a team-based environment. - Familiarity or willingness to learn principles of Agile project management and technology development. - Ability to multi-task and work cooperatively with others. Preferred Qualifications: - Bachelor's degree in mechanical engineering. - Optical and/or plasma diagnostics. - Familiarity with high-speed aerodynamics and directed energy. - Familiarity with high energy lasers and directed energy related technologies Experience in applied research and development. Other Requirements: This is a security-sensitive position and is restricted to U.S. citizens only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

ADVANCEMENT OPPORTUNITIES IT Support Technician, Sr IT Helpdesk Supervisor This is an entry level position in the Information Technology (IT) Staff Group. The position will work independently or in a group of other technicians to troubleshoot and resolve computer hardware, software, network, and security issues. Additionally, this position may provide support on a variety of tasks and assignments under the direction of more senior personnel to include: developing technical solutions, hardware and software configuration, network management, infrastructure installation, and system administration. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assists in the execution of disaster recovery and continuity of operations plans to include the development and implementation of network backup and recovery procedures. 2. Assists with the purchasing of IT hardware, software, warranties and licenses. 3. Diagnoses and resolves customer reported system incidents to include identifying end-user requirements for software and hardware solutions. 4. Installs and configures hardware, software and peripheral equipment for system users and configures, installs, and maintains network infrastructure. Troubleshoots associated hardware and software problems as necessary. 5. Manages accounts, network rights, and access to systems and equipment. 6. Patches network vulnerabilities to ensure information is safeguarded against outside parties. 7. Tests computer system performance and reports emerging trend findings. Provides recommendations for possible improvements and upgrades. 8. Oversees hardware and software inventories and defines processes to ensure inventory security. 9. Coordinates and/or provides training for the installation and operation of IT equipment and software. 10. Responsible for setting up projectors, video conferencing cameras and laptops used for conferences/meetings and responsible for closing down the equipment used for such meetings. WORK LEADERSHIP RESPONSIBILITIES This position does not regularly provide work leadership or full personnel management to any employees. FINANCIAL RESPONSIBILITY Purchases of computer hardware and software as approved by Supervisor or Manager. QUALIFICATIONS EDUCATION High school diploma required and two years of college, with a concentration on Computer Engineering, Management Information Systems, or Computer Science preferred. EXPERIENCE Minimum one year experience in networking and computer support. CERTIFICATES, LICENSES, REGISTRATIONS Valid Texas Driver's license. CompTia Security+ and A+ Certification required (or obtained within 6 months of acceptance of position). KNOWLEDGE Knowledge of computer information systems, hardware, software, network and email systems. SKILLS AND ABILITIES Individual must communicate clearly and precisely both orally and in writing and possess knowledge to resolve computer problems. GUIDANCE RECEIVED Receives general direction about results to be attained. Typically receives general direction about assignments and work results to be attained. Requires judgment to determine which methods apply and what data/information should be considered. Position must think through how issues can be addressed within existing policies and procedures and may assist others with more complex work methods and problems. WORKING CONDITIONS Duties almost always carried out in an office environment. Some exposure to weather, chemical hazards, gases and dust. TOOLS AND EQUIPMENT USED Hand tools, personal computers, printers, and magnetic tape. dust.

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

Installs and configures computer hardware and software; troubleshoots problems, including running diagnostics test, and taking appropriate corrective action; and provides software and hardware training as required. Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests, using testing equipment, and taking appropriate corrective action. Provides support to county employees over the network, phone, and at their desks throughout the county. Will travel to remote county offices when required. Assists in administering network-wide software such as Active Directory and DHCP. Develops hardware imaging and software deployment and removal scripts. Documents changes, requests, and installations using the ticket tracking software ServiceNow, and updates existing, or creates new documentation where appropriate. Determines parts that need to be ordered for computers and other computer-related equipment. Assist with and cover after-hours call for the IT Department on a rotational basis. Assist other IT divisions as may be necessary. Other Duties as assigned. Supervision Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations. Given: This is a non-supervisory position. Education Required: Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Preferred: BA or BS in Computer Science, Comp Engr., MIS or related field. Experience Required: One year of computer related experience or any equivalent combination of experience and education Preferred: Two-years or more computer related experience Certificates, Licenses, Registrations Required: Valid State of Texas Class C Driver's License. Preferred: MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. Knowledge, Skills, & Abilities Typical: Knowledge of: * PC hardware and software repair, Windows Operating Systems, and Microsoft Office applications Ability to: * Work independently on projects with minimal supervision or as part of a team as needed. * Organize workload; establish priorities; and meet established deadlines. * Prepare clear, concise and complete reports, correspondence and other written materials. * Anticipate, identify and effectively resolve various issues and problems. * Provide management with sound, constructive advice and information concerning job tasks. * Comply with all County and departmental policies and procedures and meet attendance and punctuality guidelines. * Be constantly alert and aware of the hazards involved and follow the safety practices and principles in reporting and preventing accidents. * Multitask and work in an environment with frequent interruptions. * Establish and maintain positive and cooperative working relationships with all levels of County staff. Skills: * Strong verbal and written communication skills. * Strong customer service skills. * Excellent planning, organizational, problem-solving and time-management skills. Work Environment Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet dead-lines, and to work in emergency situations.

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines. Provides pre and post-sales technical support including equipment troubleshooting and applications assistance via telephone and email. Note: This is not an information technology, or software opportunity. Ideal candidate must have worked in HVAC service, installations, repair, etc. May include: * Provide prompt and courteous responses to calls coming into the Technical Support Center hotline * Provide pre and post-sales technical support via telephone and email * Assist Reps, Distributors, and Contractors in troubleshooting and in the application of Daikin equipment, connection ratio, capacity de-rates, and equipment selection * May conduct virtual modeling for troubleshooting and provide resolution * Log all calls and incidents into the CRM module to track information by customer, model number, and project * Upon request, provide information such as submittal drawings, wiring diagrams, capacity tables, clearances, piping recommendations based on piping rules, or other information as published in Daikin's equipment literature. * Assist the Manager in the distribution of requests for field visits and training to the appropriate Daikin Service Representative * Follow up on customer inquiries to ensure job completion and job satisfaction * Provide selection software support * Help explain control-related questions * Perform additional projects/duties to support ongoing business needs. Nature & Scope: * Applies practical knowledge of job area typically obtained through advanced education and work experience * Encouraged to seek continuous improvements * Performs a range of mainly straightforward assignments * Works independently with general supervision * Problems faced are difficult but not typically complex Knowledge & Skills: * Excellent communication and interpersonal skills to interact effectively with diverse client group * Ability to troubleshoot in-depth service issues via phone * Ability to read, analyze, and interpret technical business periodicals, professional journals, and technical procedures * Ability to write reports, business correspondence, and procedure manuals * Ability to read and edit technical drawings/prints * Ability to effectively present information and respond to questions from management, clients, and customers * Ability to work in a technically dominated environment: engineering, contracting, and construction. Trades and ability to absorb and commit technical information to knowledge quickly * Ability to anticipate and solve practical problems and resolve issues * Self-starter with the ability to work both independently and within a team * Ability to effectively communicate ideas and properly describe problems and solutions * Ability to effectively handle multiple tasks, time management, and prioritization skills * Well-developed planning, organization, analytical, and decision-making skills * Proficient computer skills, such as Excel and PowerPoint, Word (MS Office) * Ability to produce clear, timely, and concise documentation and have well-developed problem-solving skills * Ability to apply good judgment, strong work ethic, and integrity on the job. Competencies: Experience: * 3-5 years of experience in the HVAC field or a technical support role * HVAC installation and/or repair experience STRONGLY PREFERRED Education/Certification: * High School Diploma or GED Equivalent * Vocational Certification / Degree preferred People Management: No Physical Requirements / Work Environment: * Must be able to perform essential responsibilities with or without reasonable accommodations * Required regularly to sit, talk, and listen * Required to stand, walk, use hands to pick up, handle or feel and reach with arms * Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary * Must be able to travel on business occasionally or work beyond normal work hours as necessary * Must be able to lift boxes and/or equipment of up to 30 pounds * Working Conditions -noise level in the work environment is usually quiet to moderate Hybrid = Must be in office a minimum three days weekly (possibly one to two days remote) Reports To: * SUPERVISOR OF TECHNICAL SUPPORT CENTER Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

About the role We are looking to add a Data Center Technician to our growing Operations Department. As a Data Center Technician, you will be responsible for the installation of miners and equipment and maintaining a clean working environment. This on-site position will directly support our data center operations at our Rockdale, TX facility. Essential Functions Perform the installation of computer equipment from start to finish including unpacking boxes, installing miners, pulling, and installing cables (Cat-5) in the appropriate server port. Use hand tools to cut foam and install on racking. Operate a scissor lift at heights up to 20 feet to install and maintain miners. Maintain the bitcoin miners by performing housekeeping tasks including pick up and disposal of trash, dusting, and sweeping the work area. Additional duties may be assigned as needed. Working Environment While performing the duties of the job, there can occasionally be exposure to fumes or airborne particles, moving mechanical parts and vibration. Noise level is typically moderate to loud. Frequently working in all weather conditions. Knowledge, Skills, and Abilities Ability to work at heights up to 20 feet on lifts and ladders. Ability to stand and walk for long periods. Ability to lift and move up to 50+ pounds. Knowledge of basic tool use including: multi-meter, screwdriver, test-light, box cutter, wire cutters. Must be physically able to squat, stoop, bend, pull, reach above shoulder level, stair and ladder climbing, and/or crawling into awkward spaces. Must be able to use a pallet jack or be willing to learn to operate required machinery and equipment. Ability to multitask and work cooperatively with others. Critical thinking and problem-solving skills. Detail-oriented and highly organized. Interpersonal and communication skills. Excellent dexterity. Able to work a 12-hour shift (ie: Day and Night shifts available (Night shifts receive a +$1.00 pay differential). Education and Experience Prior experience installing computer equipment is a plus. Willingness to learn and develop. Compensation and Benefits Competitive salary commensurate with experience. 401k plan with company matching. Great medical, vision, and dental plans to choose from. Long-term and Short-term disability. Additional benefit options (Employee Assistance Program, Pet Insurance, and more). Flexible Spending Accounts. Generous PTO and Paid Holidays. A fun company culture with tremendous growth opportunities!

Posting Information Requisition 202500420ST Title Student Employee-IT Engagement-IT Service Desk Employee Class Student Employee College Work Study Position No Department IT Engagement Division Information Technology Hours per week 15-26 Hiring Rate $10.00 Preferred Student Classification Freshman, Sophomores, and Juniors Nature & Purpose of Position NATURE & PURPOSE OF POSITION: Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to internal and external clients. SUPERVISION GIVEN & RECEIVED: Receives general supervision and mentoring from Service Desk Manager and full-time technicians. Serve as a mentor and source of support for other student workers. PRIMARY RESPONSIBILITIES. * Provide timely, consistent, and quality technical support for SHSU constituents experiencing technology issues and maintain accurate and thorough records of all interactions. * Maintain confidentiality and security of data observed in carrying out job duties. * Participate in, and provide recommendations for on, Service Desk continuous improvement efforts to better meet client or university needs. * Write/Maintain Review documentation and/or flag for correction of knowledge articles using the IT Knowledge Base. * Resolve incidents or fulfill service requests following the established policies and procedures while meeting the established Service Level Agreements or Operation Level Agreements. * Actively participate in a collaborative team environment where ideas, resources, knowledge and mutual respect are shared. * Other duties as assigned. OTHER SPECIFICATIONS: Must be able to work 15 to 26 hours per week. The Service Desk is often an environment in which the employee will be exposed to fast-paced working conditions. The employee must be willing to accommodate these varying situations in addition to possessing the following essential skills: * Good customer service, communication, and problem-solving skills. * Dependability. * Team-oriented. Other Requirements for the Position EDUCATION & EXPERIENCE REQUIREMENTS: Must be a current SHSU student enrolled in a minimum of six (6) semester hours with a SHSU GPA of 2.5 or greater. Must be able to demonstrate basic computer competencies and knowledge. IT, Service Desk or customer service job experience preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. International Students - please visit the following website for more information on employment requirements and eligibility: ************************************************************************************************ Open Date 11/07/2025 Position Number Contact Information Contact Name & Title Norma Vazquez Contact Phone ************** Contact Email *************** Contact Building & Room # AB1 145 Contact Fax Contact Instructions Summary

Transportation/Support Staff Additional Information: Show/Hide Primary Purpose: The Operations Support Associate provides critical logistical and administrative support for the Transportation Department. This position primarily works with the Fleet/Shop Supervisor to complete parts runs, errands for the shop, and the district mail run. The Operations Support Associate also assists with data entry, errands for the Operations Supervisor, and occasional office duties as needed. In rare instances, this position may be asked to assist with bus routes as a substitute driver or monitor. Qualifications: Education/Certification: Applicant must be at least 18 years of age High school diploma or GED (required) Valid Texas driver's license with an acceptable driving record (required) Ability to obtain and maintain district-mandated clearances (required) Special Knowledge/Skills: Ability to read and interpret delivery schedules, maps, and routing instructions Ability to lift and carry mail, packages, and parts up to 50 lbs Proficient in data entry and basic office software (Microsoft Office, Google Suite, or equivalent) Ability to work independently and adapt to changing priorities Strong organizational, communication, and time management skills Experience: One year of experience in a courier, delivery, logistics, or data entry role preferred Previous experience in a school district or public sector setting is a plus Work Schedule: 260 Days Salary: Pay Grade 2 / Auxiliary Hiring Schedule Attachment(s): * Operations Support Associate 2025.pdf

With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!As Service Professional Technician, you are a key member of our team responsible for the quality and efficient installation, service, maintenance of heating and air conditioning systems. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values by showing respect and courtesy to all customers and employees.Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Installation, maintenance, repair of refrigeration, heating and air conditioning systems Insure the efficient use of materials and maintain adequate stock of necessary equipment Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Perform other duties as needed which may include cross-training in related positions Job Requirements: Experienced Residential HVAC & Refrigeration knowledge CFC Certification Valid State Driver's License & clean driving record Able to lift up to 60 lbs. Excellent communication skills Professional appearance and personality We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $32,000.00 - $90,000.00 per year We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Job Title: Network Specialist V Wage/Hour Status: Exempt Pay Group: A35 Salary Plan Primary Purpose: Perform complex computer system support work which involves maintaining and supporting infrastructure under the general direction of the Network Specialist Supervisor. Qualifications Education/Certification/Experience: Associates degree from an accredited college or university in computer science, management information systems or related field. Four years full-time, wage-earning network support experience. Each year of experience in excess of the required four years may be substituted for thirty semester hours from an accredited college or university on a year for year bases. Technical or trade school courses in computer science or management information systems may be substituted for semester hours from an accredited college or university on a year for year basis. Bachelor's degree from an accredited university with significant coursework in computer science or related field may be substituted for the required full-time, wage-earning experience for a maximum substitution of two years. This position requires personal technology that will enable the completion of job duties and responsibilities when working remotely. Knowledge, Skills, and Abilities: Ability to work with computers, operating systems, networks and install application software. Knowledge of Windows, Linux/Unix operating systems preferred. Knowledge of network communications and protocols. Skill in the installation of network and computer hardware. Ability to distinguish between hardware and software problems in a computer and network system. Skill to communicate ideas and instructions clearly and effectively. Major Responsibilities and Duties: 1. Manage and support Windows based computer labs located on the Windham School District campuses. 2. Design, program, implement and maintain specialized routines and complex scripts to automate and enhance system and user functions. 3. Perform programming of routine backups and archival of files stored on the network and assist in recovery efforts. 4. Diagnose network operating system problems and in the implementation of resolution(s). 5. Research, review, and evaluation of system hardware and software. 6. Perform routine and complex maintenance tasks utilizing network support software. 7. Manage performance tuning and capacity planning activities to enhance network resources efficiency. 8. Troubleshoot user account problems, administration and systems security issues. 9. Direct and supervise the work of others. 10. Perform other duties as assigned. Policy Reports, and Law: 11. Maintain confidentiality in handling sensitive information received in the performance of the job duties. 12. Perform duties in a professional manner through daily, punctual attendance at location of work assignment. 13. Follow Windham School District policies and procedures in completing assigned job duties. 14. Execute duties in a professional, ethical and responsible manner as defined in 19 TAC Chapter 247, Code of Ethics and Standard. Practices for Texas Educators. Supervisor Responsibilities: Manage, evaluate, and supervise the work of others. Working Conditions: Additional Requirements With or Without Reasonable Accommodation: Mental Demands: Ability to communicate (verbal and written), ability to instruct, ability to speak, ability to reason, ability to compile data, ability to interpret policy, ability to interpret procedures and data, ability to concentrate, ability to memorize, ability to alphabetize, ability to understand verbal and written instructions, ability to organize, ability to analyze, ability to maintain emotional control, ability to maintain confidentiality, ability to work with frequent interruptions. Physical Demands: Ability to perform full duties of position, lift and carry up to 30 pounds, walking, sitting, standing, climbing stairs and ramps, kneeling, stooping, reaching, hearing (with aid), visual acuity, speaking, travel by car, van, or airplane, driving of car/van, distinguishing colors, occasional prolonged and irregular work hours. Environmental Demands: Work inside and outside, noise, radiant/electrical energy, work alone, work with others, around machines with moving parts and objects, possible exposure to microwaves in use, exposure to hot and cold temperatures, exposure to dust and cleaning chemicals. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

":"As a Product Support Specialist, you will be trained on various Key Control systems and be able to support our clients and field associates with technical issues. Your primary duties will include troubleshooting issues that may occur with PC systems, proprietary software, peripheral hardware, operating systems, networks, RFID and GPS technologies at client sites. You will have the opportunity to develop valuable problem resolution and customer service skills as you support a diverse customer base. Training will consist of hands-on technical skills labs, and mentor based team shadowing while being a valued member of the team. ","job_category":"Information Technology","job_state":"TX","job_title":"Technical Support","date":"2025-11-05","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Phone support and\/or technical support experience, a plus~^~Troubleshooting and PC skills, a plus~^~Technical documentation skills, a plus~^~High school diploma or GED~^~Problem-solving skills~^~Customer Service Experience and\/or Professional verbal communication skills","training":"The training program includes instructor-led lectures, reference documentation, a searchable knowledge base, hands-on instruction with labs and the ability to learn on the go by shadowing current KPS Analysts. Training lasts approximately 6 weeks. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Title Senior IT Professional II Agency Texas A&M University System Offices Department IT Operations and Support Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP venter: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $7,000.00 - $7,500.00 per month commensurate with experience. Job Description Summary: The Senior IT Professional II, as a member of the IT Operations & Support department, under general direction, provides technical leadership for administering multiple complex SaaS applications and other services and ensuring compliance with the unit's technical standards on behalf of the Texas A&M University System. Responsibilities: - Configure and maintain the LERMS and other SaaS applications (e.g., document management, workflow automation, collaboration tools). - Monitor system performance, troubleshoot issues, and coordinate with vendors for resolution. - Manage user access, roles, and permissions in accordance with security policies. - Support the implementation of SaaS applications and upgrades to existing systems. - Collaborate with IT and business units to interface SaaS applications with other enterprise systems (e.g., ERP, Identity management, CRM). - Ensure data accuracy, retention, and compliance with records management policies and regulatory requirements for LERMS and other applications. - Assist in audits and reporting related to data access, retention, and system usage. - Maintain system documentation, including configuration guides, standard operating procedures (SOPs) and change logs. - Develop and deliver training materials and sessions for end-users. - Evaluate system usage and user feedback to recommend enhancements. Stay current with industry trends and best practices in SaaS administration and records management. - Coordinate and collaborate across workstreams, departments and with external vendors as needed. Resolve and/or escalate issues in a timely manner. - Manage data exports, imports, and transformations to support business processes and integrations for LERMS and other applications. - Participate in training and professional development sessions. - Other duties as assigned. Education and Experience: - Bachelor's degree in applicable field or equivalent combination of education and experience. - Eight years of related technology experience. Knowledge, Skills and Abilities: - Excellent written communication, analytical, interpersonal, and organizational skills. - Knowledge of Information Technology Service Management and Infrastructure Library (ITSM/ITIL) concepts and practices. - Knowledge and experience with IT architecture, project management, change management, and quality assurance methodologies. - Knowledge and experience in managing enterprise SaaS solutions and enterprise-level operations. - Occasional travel and work outside scheduled hours. - Ability to multi-task and work cooperatively with others. Registration, Certifications, and Licenses: - Ability to pass the state and national fingerprint-based background check to obtain the Criminal Justice Information System (CJIS) Certification. Preferred Qualifications: - Experience with administration of law enforcement records management systems (LERMS). - Experience with records retention schedules and compliance frameworks. - Knowledge of scripting or automation tools (e.g., PowerShell, Python). - ITIL or other relevant certifications. - Criminal Justice Information System (CJIS) Certified. Other Requirements: Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Installs and configures computer hardware and software; troubleshoots problems, including running diagnostics test, and taking appropriate corrective action; and provides software and hardware training as required. Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests, using testing equipment, and taking appropriate corrective action. Provides support to county employees over the network, phone, and at their desks throughout the county. Will travel to remote county offices when required. Assists in administering network-wide software such as Active Directory and DHCP. Develops hardware imaging and software deployment and removal scripts. Documents changes, requests, and installations using the ticket tracking software ServiceNow, and updates existing, or creates new documentation where appropriate. Determines parts that need to be ordered for computers and other computer-related equipment. Assist with and cover after-hours call for the IT Department on a rotational basis. Assist other IT divisions as may be necessary. Other Duties as assigned. Supervision Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations. Given: This is a non-supervisory position. Education Required: Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Preferred: BA or BS in Computer Science, Comp Engr., MIS or related field. Experience Required: One year of computer related experience or any equivalent combination of experience and education Preferred: Two-years or more computer related experience Certificates, Licenses, Registrations Required: Valid State of Texas Class C Driver's License. Preferred: MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. Knowledge, Skills, & Abilities Typical: Knowledge of: - PC hardware and software repair, Windows Operating Systems, and Microsoft Office applications Ability to: - Work independently on projects with minimal supervision or as part of a team as needed. - Organize workload; establish priorities; and meet established deadlines. - Prepare clear, concise and complete reports, correspondence and other written materials. - Anticipate, identify and effectively resolve various issues and problems. - Provide management with sound, constructive advice and information concerning job tasks. - Comply with all County and departmental policies and procedures and meet attendance and punctuality guidelines. - Be constantly alert and aware of the hazards involved and follow the safety practices and principles in reporting and preventing accidents. - Multitask and work in an environment with frequent interruptions. - Establish and maintain positive and cooperative working relationships with all levels of County staff. Skills: - Strong verbal and written communication skills. - Strong customer service skills. - Excellent planning, organizational, problem-solving and time-management skills. Work Environment Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet dead-lines, and to work in emergency situations.