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Installation and repair technician vs field technician

The differences between installation and repair technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an installation and repair technician has an average salary of $40,984, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for an installation and repair technician include ladders, test equipment and crawl spaces. The most important skills for a field technician are customer service, ladders, and test equipment.

Installation and repair technician vs field technician overview

Installation And Repair TechnicianField Technician
Yearly salary$40,984$37,520
Hourly rate$19.70$18.04
Growth rate8%8%
Number of jobs119,695123,149
Job satisfaction-5
Most common degreeAssociate Degree, 34%Bachelor's Degree, 40%
Average age4544
Years of experience-12

What does an installation and repair technician do?

An Installation and Repair Technician specializes in installing and repairing equipment and systems in establishments and homes. It is their responsibility to communicate and meet with clients to identify their needs, assess installation areas, implement tests, inspect damages or defects, troubleshoot problems, and perform corrective measures as needed. They may also recommend practices, provide instructions, maintain the cleanliness of work areas, and refer clients to other services should the case require. They must also keep records of transactions and maintain an active communication line with co-workers for an efficient workflow.

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

Installation and repair technician vs field technician salary

Installation and repair technicians and field technicians have different pay scales, as shown below.

Installation And Repair TechnicianField Technician
Average salary$40,984$37,520
Salary rangeBetween $25,000 And $66,000Between $28,000 And $48,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateConnecticutConnecticut
Best paying companyFlorida Power & LightDCP Midstream
Best paying industryUtilitiesEnergy

Differences between installation and repair technician and field technician education

There are a few differences between an installation and repair technician and a field technician in terms of educational background:

Installation And Repair TechnicianField Technician
Most common degreeAssociate Degree, 34%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeNew York University-

Installation and repair technician vs field technician demographics

Here are the differences between installation and repair technicians' and field technicians' demographics:

Installation And Repair TechnicianField Technician
Average age4544
Gender ratioMale, 95.9% Female, 4.1%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 11.5% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 6.3% White, 58.6% American Indian and Alaska Native, 0.6%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%1%

Differences between installation and repair technician and field technician duties and responsibilities

Installation and repair technician example responsibilities.

  • Manage telecommunications installation and repair for hospital Nortel network.
  • Attend and run disaster recovery tests.
  • Repair and service customer voice/data systems, VoIP phone systems, and backbone networks.
  • Install the ONT hardware, run coax cable and terminate all connections at the customer premise.
  • Climb ladders to install, replace, or remove hardware on roof tops in all types of weather conditions.
  • Assist with the configuration, testing and display of the VoIP system to the senior leaders of the military.
  • Show more

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Installation and repair technician vs field technician skills

Common installation and repair technician skills
  • Ladders, 21%
  • Test Equipment, 15%
  • Crawl Spaces, 15%
  • Hand Tools, 9%
  • DSL, 9%
  • Little Supervision, 4%
Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%

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