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Internet sales associate vs sales support associate

The differences between internet sales associates and sales support associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an internet sales associate has an average salary of $34,838, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for an internet sales associate include CRM, phone calls and customer satisfaction. The most important skills for a sales support associate are sales floor, back room, and math.

Internet sales associate vs sales support associate overview

Internet Sales AssociateSales Support Associate
Yearly salary$34,838$34,454
Hourly rate$16.75$16.56
Growth rate-4%
Number of jobs296,452447,642
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 52%
Average age4147
Years of experience-4

What does an internet sales associate do?

Internet sales coordinators usually find prospective clients promote the products and services of a company to them. They create and implement online advertisements, set up appointments, closely monitor the company website for possible sales, and follow up with clients. They also handle and maintain sales records, keep inventory of products, and make weekly reports.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Internet sales associate vs sales support associate salary

Internet sales associates and sales support associates have different pay scales, as shown below.

Internet Sales AssociateSales Support Associate
Average salary$34,838$34,454
Salary rangeBetween $18,000 And $66,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Goldman Sachs
Best paying industry-Finance

Differences between internet sales associate and sales support associate education

There are a few differences between an internet sales associate and a sales support associate in terms of educational background:

Internet Sales AssociateSales Support Associate
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Internet sales associate vs sales support associate demographics

Here are the differences between internet sales associates' and sales support associates' demographics:

Internet Sales AssociateSales Support Associate
Average age4147
Gender ratioMale, 55.6% Female, 44.4%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 10.6% Unknown, 5.7% Hispanic or Latino, 19.7% Asian, 6.4% White, 56.9% American Indian and Alaska Native, 0.7%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between internet sales associate and sales support associate duties and responsibilities

Internet sales associate example responsibilities.

  • Manage numerous, highly confidential details for retirement plan deals from start to finish including meticulous preparation of PowerPoint presentations.
  • Manage numerous, highly confidential details for retirement plan deals from start to finish including meticulous preparation of PowerPoint presentations.
  • Help establish online presences through SEO and social marketing campaigns.
  • Require usage of Dealersocket system.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Internet sales associate vs sales support associate skills

Common internet sales associate skills
  • CRM, 10%
  • Phone Calls, 8%
  • Customer Satisfaction, 8%
  • Customer Service, 6%
  • Sales Appointments, 5%
  • BDC, 5%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%