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Laboratory administrator vs help desk administrator

The differences between laboratory administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a laboratory administrator and a help desk administrator. Additionally, a laboratory administrator has an average salary of $83,338, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a laboratory administrator include lab equipment, linux and customer service. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Laboratory administrator vs help desk administrator overview

Laboratory AdministratorHelp Desk Administrator
Yearly salary$83,338$49,798
Hourly rate$40.07$23.94
Growth rate5%5%
Number of jobs94,246130,180
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Average age4343
Years of experience22

What does a laboratory administrator do?

A Laboratory Administrator oversees the daily operations of laboratories to ensure efficiency and smooth workflow. They have the authority to manage staff, set goals and guidelines, establish budgets and timelines, liaise with internal and external partners, supervise equipment acquisition processes, and review documentation. They are also responsible for implementing the facility's safety policies and regulations, developing new ones as needed. A Laboratory Administrator may work at learning institutions, medical facilities, government agencies, and private laboratories for employment.

What does a help desk administrator do?

Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.

Laboratory administrator vs help desk administrator salary

Laboratory administrators and help desk administrators have different pay scales, as shown below.

Laboratory AdministratorHelp Desk Administrator
Average salary$83,338$49,798
Salary rangeBetween $50,000 And $138,000Between $34,000 And $71,000
Highest paying CitySouth San Francisco, CAWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyArista NetworksHoulihan Lokey
Best paying industryTechnologyFinance

Differences between laboratory administrator and help desk administrator education

There are a few differences between a laboratory administrator and a help desk administrator in terms of educational background:

Laboratory AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Laboratory administrator vs help desk administrator demographics

Here are the differences between laboratory administrators' and help desk administrators' demographics:

Laboratory AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 56.6% Female, 43.4%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 13.4% White, 61.1% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between laboratory administrator and help desk administrator duties and responsibilities

Laboratory administrator example responsibilities.

  • Install and manage Cisco routing and switching equipments, IOS upgrades and configuration changes.
  • Manage integrated network connectivity, reporting, and troubleshooting including switch, router, and firewall connectivity to increase system stability.
  • Set up and configure test beds for routers and switches for engineers.
  • Install and uninstall networking switches, routers, servers, etc., in lab racks.
  • Perform maintenance/troubleshooting for lab computers and printers.
  • Provide UNIX and graphic software support to students.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Laboratory administrator vs help desk administrator skills

Common laboratory administrator skills
  • Lab Equipment, 24%
  • Linux, 6%
  • Customer Service, 5%
  • Data Entry, 5%
  • Chemistry, 5%
  • Switches, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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