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General Manager
Crash Champions 4.3
Lead manager job in Randolph, NJ
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE‘s estimates as needed, and lock final estimates
Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Qualifications
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver‘s license required
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
In addition to the compensation range listed, this role may also be eligible for performance-based bonuses.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
Posted Min Pay Rate USD $82,050.00/Yr.
Posted Max Pay Rate USD $150,000.00/Yr.
ID
2025-17137
Category
Operations Management
Position Type
Regular Full-Time
Location : Postal Code
07869
Location : Address
1052 NJ-10
Remote
No
Posted Min Pay Rate
USD $82,050.00/Yr.
Posted Max Pay Rate
USD $150,000.00/Yr.
Prioritization
Tier 1 - Priority
$82.1k-150k yearly 1d ago
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Hotel General Manager - Lead Operations & Guest Experience
Thehotelatavalon
Lead manager job in New York, NY
A lifestyle hotel in Brooklyn is seeking a General Manager to oversee operations and financial activities. The role includes ensuring quality customer service, maintaining a positive public image, and managing staff. Ideal candidates will have at least 5 years of management experience. The hotel offers competitive compensation of $145,000 to $195,000 annually and various benefits supporting wellness and financial security.
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A community-focused organization is seeking a motivated Residential Services Manager in Brooklyn, NY to oversee daily administrative functions, manage front desk operations, and ensure compliance with documentation protocols. The ideal candidate should have at least 60 college credits, relevant work experience, and required certifications. This role includes an exceptional benefits package, contributing to a supportive work environment focused on employee well-being and growth.
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$69k-136k yearly est. 3d ago
Store Manager - Victoria's Secret - Gateway Center - Brooklyn, NY
Victoria's Secret 4.1
Lead manager job in New York, NY
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.
Primary Responsibility
The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates.
Direct Reports as assigned (based on store volume)
Customer Experience Manager(s), Customer Experience Leads(s), and Associates.
All Store Leadership Team responsibilities include
Leading and demonstrating company values within the store.
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
Conducting associate observations and associate coaching.
Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
Linking results to behaviors and actions to drive top-line sales.
Independently managing labor hours within the store to drive top line sales and profit.
Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
Demonstrating and leading company policy and procedures.
Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
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$44k-81k yearly est. 1d ago
On-Site General Manager - Property Management
Douglas Elliman Property Management 4.1
Lead manager job in New York, NY
The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler.
Key Responsibilities
Regulatory & Administrative Management
Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations.
Ensure full compliance with all legal, regulatory, and reporting obligations.
Oversee collections, tenant accounts, and arrears management.
Manage payroll for all site employees.
Utilize Yardi and AvidXchange for financial, operational, and invoicing functions.
Operations & Maintenance
Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety.
Manage ongoing and planned capital improvement projects, including:
Gas pipe replacement
Roof replacements
Facade work
Mechanical and structural upgrades
Coordinate and supervise 3rd‑party contractors for apartment and building renovations.
Leasing & Marketing
Oversee the renovation, marketing, and leasing of all vacant units.
Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover.
Financial Management
Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations.
Negotiate and manage vendor contracts.
Support ownership with long‑term capital planning.
Staff Leadership & Supervision
Supervise and support:
25 handymen and porters
6 office staff members
Ensure high performance through training, delegation, and ongoing evaluation.
Maintain strong communication across all departments and foster a professional, accountable workplace culture.
Qualifications
Extensive experience managing rent‑stabilized, multi‑building residential portfolios.
Strong knowledge of NYC housing regulations and compliance standards.
Demonstrated ability to manage large field and office teams.
Proficiency with Yardi and AvidXchange platforms.
Strong organizational, communication, and problem‑solving skills.
$68k-128k yearly est. 1d ago
Store Manager
Guess?, Inc. 4.6
Lead manager job in Paramus, NJ
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
$52k-96k yearly est. 2d ago
Retail Store Manager - Luxury
Confidential Careers 4.2
Lead manager job in New York, NY
Currently hiring for a store manager for a well-known luxury retailer.
Responsibilities:
Drive sales performance, achieve budget objectives, and ensure operational integrity.
Lead, engage, and retain top clients on the sales floor.
Communicate KPIs and develop strategies to meet performance standards.
Implement action plans to enhance sales for each product category.
Recruit, retain, and manage a high-performing team.
Conduct coaching sessions, performance reviews, resolve employee relations issues.
Execute CRM initiatives and capture customer data.
Monitor store performance, expenses, and compliance.
Manage inventory, merchandising, and back-of-house operations.
Coordinate merchandise requests and shipments.
Manage VM
Requirements:
5+ years of luxury retail experience with RTW/Runway experience.
Must have previous Store Manger experience in a luxury setting.
Established clientele book.
Strong Customer Service Skills
Fashion-savvy with strong motivation.
Ability to multitask in a fast-paced environment.
Detail-oriented and enthusiastic team player.
Benefits:
Generous PTO package
Medical/Dental/Vision insurance
Life Insurance paid by company
Clothing Allowance/Uniform provided by company
$44k-90k yearly est. 2d ago
Montclair - General Manager
Jetsetpilates
Lead manager job in Montclair, NJ
JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.
The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.
The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.
Duties and Responsibilities
Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
Ensure all client inquiries, issues, and concerns receive a positive and timely response.
Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
Create, monitor, and maintain class and staff schedules.
Maintain inventory for supplies, retail, and beverages as needed.
Plan and host team meetings and social events.
Oversee hiring of instructors and studio leads and ensure career growth
Drive studio performance on metrics like number of classes, utilization, first visits, and memberships
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$66k-127k yearly est. 3d ago
General Manager
Voda Cleaning & Restoration of Bergen County
Lead manager job in Morris Plains, NJ
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
/Purpose
Manage and Lead 5-6 territories in New Jersey. Offer guidance and foresight to the organization by aiding the senior management team in crafting both the long‑term strategic blueprint and annual plans for the company. Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes.
Guarantee the efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations.
Primary Responsibilities
Ensure accomplishment of the objectives as stated in the strategic plan through effective implementation and ongoing refinement of the Plan.
Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction.
Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long‑term goals.
Develop profitable relationships with customers that bring value to both parties.
Foster a team‑oriented atmosphere consistent with the Vision, Mission, and Core Values of the company.
Provide vision, leadership, and discipline regarding long‑range fiscal planning and overall financial health of the company to ensure its continuity and solvency.
Provide recommendations regarding the effective use of long and short‑term debt including refinancing and purchasing.
Oversee the development of compensation and employee benefit policies to attract and retain highly competent personnel at all levels of the company.
Ensure employment compliance with all Federal, State, and Local regulatory agencies.
Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization.
Maintain market leadership through consistent implementation of state‑of‑the‑art technology pertaining to delivery of the company's services and marketing to new clients and markets and focus on continuous process improvement across all departments.
Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners.
Work with the Operations Manager to maintain production capacity through adequate staffing, equipping, and supplying of operations.
Achieve the highest degree of consistency in the implementation of company operating systems working with the Operations Manager.
Build and maintain constructive relationships with professional advisors as accountant, attorney, banker, insurance agent, consultant, and other business constituencies.
Secondary Responsibilities
Provide expert recommendations concerning investment and cash strategies.
Ensure the timely and accurate filing of all Federal, State, and Local taxes, adhering to mandated guidelines.
Maintain the integrity of company vendor and customer files, including documents, analytical information, and communication notations as required.
Collaborate with the Sales/Marketing Manager to oversee the development, production, and distribution of sales, marketing, and publicity material.
Supervise the preparation of the annual report, summarizing progress on short and long‑range plans.
Direct the preparation of the annual budget and conduct regular evaluations of variance reports.
Engage in active participation within trade associations, community events, charitable initiatives, and other organizations.
Decision Making Authorities
Establishing the long‑term and short‑term direction for the company.
Development of the Strategic Plan.
Purchases within the budget established in the Strategic Plan.
Negotiating and establishing contracts.
Establish compensation schedules and bonus programs.
All issues and actions related to company policy.
Working Relationships and Scope
Maintain frequent communication with owner(s) and CEO to discuss company performance and strategic matters.
Facilitate clear and effective communication between Operations, Sales, and Marketing departments to ensure alignment of company capabilities and capacity with marketing and sales strategies for target markets.
Cultivate strong working relationships with relevant contacts in the insurance industry, trade associations, training providers, suppliers, and the community.
Performance Skillsets
Integrity
Ironclad - Does not cut corners. Puts the interests of the business above self. Earns trust of co‑workers. Intellectually honest, doesn't play games.
Oral Communication
The individual speaks clearly and persuasively in positive or negative situations. Effective in one‑on‑one, small groups, and in public speaking contexts. Adaptable and able to think on his/her feet. Demonstrates a command of the language. Easily articulates ideas and standards.
Written Communication
Writes clear, precise, well‑organized letters, proposals, and emails. Uses proper grammar and punctuation. Demonstrates appropriate vocabulary and correct word usage.
Sound Judgment and Decision Making
Demonstrates consistent logic, rationality, and objectivity in decision making. Achieves balance between indecision and uninformed hip shooting.
Team Building
Achieves cohesion and effective team spirit with subordinates. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Shares credit.
Planning and Organizing
Plans, organizes, schedules, and budgets in an efficient, productive manner. Effectively leads the long‑range planning activities. Focuses on key priorities. Effectively juggles multiple projects. Pays attention to details where appropriate. Manages personal time well.
Money Management
Demonstrates sound fiscal habits. Employs a disciplined approach to spending. Tracks expenditures. Works from a budget.
Negotiation
Achieves favorable outcomes in win‑win negotiations. Demonstrates effectiveness in salvaging tense situations.
Excellence
Sets high, “stretch” standards of performance for themselves and their organization. Demonstrates low tolerance for mediocrity. Encourages individual initiative. Maintains a level of intensity sufficient to achieve long‑range goals.
Coaching
Actively and successfully trains people for their current assignments. Coaches and develops employees for promotion into positions in which they succeed. A people builder.
Technology
The individual uses typical communication devices to effectively speed communication and appropriately utilizes company‑approved estimating, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.
Qualifications - Knowledge, Skills, and Abilities
Bachelor's degree in business, accounting, or a related field, or an associate degree combined with ten (10) to fifteen (15) years of relevant experience and training, or an equivalent combination of education and experience. Additionally, a minimum of five (5) years of experience in managing other managers is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR.
Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business.
Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture.
Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback.
Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise.
Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks.
Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback.
Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry‑specific software.
Working Environment
During the course of performing this job, the employee will regularly engage in activities such as sitting, using hands to finger, handle or feel, reaching with hands and arms, and talking or hearing. The employee will frequently be required to stand and walk. Additionally, the job may involve regular lifting and/or moving of items weighing up to 10 pounds and frequent lifting and/or moving of items weighing up to 25 pounds.
The General Manager's responsibilities encompass a variety of locations, including a typical office environment, traveling to meet customers and clients at their facilities, reviewing ongoing project progress, and inspecting completed work. Daily exposure to the shop, where vehicles and equipment are stored and maintained, is expected. Occasionally, the employee may encounter facilities with standing water and sewage, lack of heat due to utility issues, fire damage, or the presence of mold or other organic growth. The noise level in the work environment is generally quiet.
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.
At Voda, we understand that a clean and safe environment is essential for human well‑being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart?
Cutting‑edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state‑of‑the‑art tools and equipment, making seemingly impossible tasks achievable.
Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head‑on and celebrate triumphs as one united force.
Client‑Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go‑to experts for cleaning and restoration needs.
Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.
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$66k-127k yearly est. 3d ago
General Manager - Growth Leader with Flexible Scheduling
1076 Route 46 West Jersey Mike's
Lead manager job in Little Ferry, NJ
A leading sandwich franchise is seeking team members in Little Ferry, NJ. Join a highly awarded brand that prioritizes family and work-life balance with flexible scheduling. The ideal candidates should embody core values such as integrity, growth, and servant leadership. Benefits include competitive pay, health and dental plans, and generous food discounts. If you desire to be part of a positive environment where fun and work harmonize, we invite you to apply and join our family.
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$66k-128k yearly est. 2d ago
Assistant Store Manager I for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Lead manager job in New York, NY
Select how often (in days) to receive an alert:
Assistant Store Manager I
Coach
Brooklyn, NY, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment.
Sample of tasks required of role:
SALES
• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales
• Productivity Management: holds the management team accountable for personal productivity and management contribution
• Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
• Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
• Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations
• Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
• Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
• Develop team to build long-term relationships with customers to drive business
• Takes initiative; has a high level of ownership and accountability for results of self and others
• Works directly with the Store/District Manager to protect and drive the needs of the business
• Ensures all daily tasks are completed without negatively impacting service of Coach standards
• Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
• Builds trusting relationships with peers and team; acts as advocate for the Brand
• Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
• Delegates and empowers others
• Creates enthusiasm and positivity for a shared vision and mission
• Recognizes and values individual performance
OPERATIONS:
• Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
• Resolves performance problems using appropriate communication, coaching and counseling techniques
• Adheres to all retail policies and procedures including POS and Operations
• Leverages / understands Coach's tools and technology to support Service and Operations of store
• Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench
• Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
• Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)
• Interacts and communicates with Lead Supervisor and Store Manager
• Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
• Adheres to all retail policies and procedures including POS and Operations
• Leverages and understands Coach's tools and technology to support Service and Operations of store
Competencies required:
• Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
• Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence of and underlying structure of anything.
• Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************* .
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at *************.
Work Setup
BASE PAY RANGE $22.50 TO $37.50 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Retail Manager, Retail Operations, Store Manager, Outside Sales, Marketing, Retail, Sales
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$22.5-37.5 hourly 4d ago
General Manager - Ground
Lliance Ground International
Lead manager job in Newark, NJ
As a General Manager, you will be responsible for overseeing the operations of all departments within your station. You will be responsible for managing the budget for your station, and will provide leadership for all management staff.Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft. **Job Responsibilities:**Be responsible for the station's budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner.Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.**Physical Requirements:** General Managers must be able to occasionally lift / carry / push / pull and move items 70 pounds (32 kg) or more and repetitively lift items weighing 40 to 50 pounds on raised surfaces.**Knowledge, Skills & Abilities:** **Good Communication Skills** - General Managers must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. **Customer Service Skills** -General managers are the primary point of contact for airline customers and must have professional, courteous communication while resolving customer concerns. **Airline Regulation Knowledge** - Display knowledge of applicable FAA regulations, including standard security program and OSHA regulations. Be familiar with GSE maintenance procedures. **Computer skills:** General Managers may be required to use computer systems to track process completion, manage budgets, and produce reports. **Problem-solving skills:** General Managers may be called upon to troubleshoot issues during irregular flight operations. **Time management skills:** General Managers must be able to manage their time effectively and lead their teams to effectively manage time in order to complete tasks efficiently in a fast-paced environment**.** **Qualifications:** Must possess five years' progressive management experience, possess a bachelor's degree in Business or a related field, or a relevant combination of business experience and education Possess a valid driver's license with a clean driving record.If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
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$66k-127k yearly est. 2d ago
General Manager, Upscale Apartment Community
Tapestry Conshohocken
Lead manager job in Lyndhurst, NJ
A leading hospitality company is seeking a General Manager for the Vintedge Apartments in Lyndhurst, NJ. The successful candidate will oversee operations, drive revenues, and maintain service standards while fostering a positive work environment. Ideal applicants should have proven experience in hotel management, strong leadership abilities, and a passion for team development. Competitive compensation is offered along with a benefits package including medical insurance, 401(k), and performance-based bonuses.
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$66k-128k yearly est. 2d ago
Studio General Manager: Growth & Member Experience Leader
Rumble Boxing Montvale
Lead manager job in Montvale, NJ
A fitness studio is looking for a General Manager to achieve revenue goals and sales targets through effective community outreach and lead generation. The ideal candidate should have at least 2 years of fitness membership sales experience, excellent communication skills, and a passion for fitness. Responsibilities include managing staff, coordinating marketing campaigns, and maintaining studio operations. This position offers a competitive salary with commission and growth potential within the company.
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$66k-128k yearly est. 2d ago
General Manager
Eatnaya
Lead manager job in Paramus, NJ
At NAYA, we're on an exciting journey‑ growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.
We are looking for experienced, passionate General Managers to grow with us!
At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you're ready to lead with heart, inspire others, and be part of something bigger,NAYA is the place to make it happen.
Reports to:Area Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
Competitive payand Quarterly bonusesto recognize your impact
Medical, dental, and vision insuranceto keep you healthy and thriving
Commuter benefitsto make life easier
Employee discountsandfree NAYA meals- because we believe in enjoying what we serve
Growth opportunitiesat every level- we invest in developing leaders from within
More on the way!
At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success.
How You'll Impact
The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
What You'll Do
Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.
Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.
Responsible for creating a culture of development in the restaurant.
Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.
Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment
Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards
Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.
Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members
Controls inventories of food, equipment, smallware, and report issues as necessary
Conducts ordering and monthly inventory
Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation
Submits weekly payroll for approval
Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
Utilizes daily, weekly, quarterly, and annual financial reporting tools
Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.
Supports any marketing initiatives and promotions.
Who You Are
5+ years of restaurant management/leadership operations experience
Strong leadership, analytical and problem‑solving skills
Superior interpersonal skills and ability to earn trust and respect from colleagues and staff
Exceptional financial acumen
Thrives in a constantly evolving, fast‑paced environment
Strong written and verbal communication skills
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8‑10 hours a day
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$66k-128k yearly est. 21h ago
Associate Manager, CRM
Versace 4.7
Lead manager job in New York, NY
Responsibilities include:
General
Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
Partner with manger to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...)
In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an “always-on” approach to their experience with Versace
With direction from retail leadership and manager, generate and propose action plans per boutique
Coordinate development initiatives across retail & digital channels and touch points
Articulate best practices sharing in these regions
Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)
Technical Responsibilities
Coordinate monthly Clienteling App training schedules for retail teams
Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
Support retail network with business critical requests and supplying client lists
Oversee all administrative Clienteling app requests
Compile data quality reports and distribute amongst the retail network
Experience & Key Competencies:
Bachelor's degree required
5+ years of work experience in CRM/Clienteling
Experience within the luxury and/or fashion environment preferred
Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
A passionate, energetic team-oriented individual with strong analytical, interpersonal, creative and leadership skills
Strong oral and written communication and presentation skills
Versace Perks:
Generous PTO & Holiday Schedule
Summer Fridays
Exclusive Employee Sales
401k Match
Paid Parental Leave
Commuter Benefits
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
$43k-70k yearly est. 1d ago
Store Manager II (Flatbush Ave.)
TD Bank 4.5
Lead manager job in New York, NY
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people managementleadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing store managers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and
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$56k-109k yearly est. 3d ago
Fitness Facility General Manager
Retro Fitness of Montclair 3.4
Lead manager job in Montclair, NJ
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Retro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels.
We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences.
Key Responsibilities:
Leadership & Team Development:
Recruit, train, and mentor staff to achieve performance excellence.
Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates.
Operations Management:
Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits.
Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times.
Member Engagement & Retention:
Drive exceptional member experiences, achieving high Net Promoter Scores (NPS).
Develop strategies to increase membership retention, targeting a churn rate below 5%.
Sales & Marketing:
Drive membership growth by meeting or exceeding monthly new membership targets.
Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates.
Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals.
Financial Management:
Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met.
Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins.
Performance Analysis:
Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership.
Continuously identify opportunities for improvement based on data trends and feedback.
Qualifications:
Minimum of 3 years of experience in a managerial role within the fitness, retail, or hospitality industry.
Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency.
Strong leadership, problem-solving, and team-building skills.
Excellent communication and customer service abilities.
Proficiency in financial reporting and CRM systems.
Passion for health and fitness.
What We Offer:
Competitive salary and performance-based bonuses.
Complimentary gym membership.
A chance to lead a passionate team in a thriving fitness community.
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$42k-56k yearly est. 2d ago
Assistant Executive General Manager
Douglas Elliman Property Management 4.1
Lead manager job in New York, NY
Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management.
The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development
(approximately 15,372 units on 320 acres)
. The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations.
Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475
Essential Job Duties and Responsibilities:
Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits.
Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials.
Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely.
Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers.
Ensure the development is always “audit ready” for reviews by government agencies and internal auditors.
Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis.
Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction.
Supervise the hiring, training, and performance evaluations for administrative staff.
Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards.
Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets.
Represent the Executive General Manager at meetings with city, state, and federally elected officials.
Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures.
Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner.
Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs.
Attend court proceedings for lease violations or evictions when necessary.
Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations.
Attend building and townhouse association and/or board meetings as required.
Performs other duties as assigned.
$55k-84k yearly est. 1d ago
Growth-Driven Fitness Club GM | Lead & Member Experience
Retro Fitness of Montclair 3.4
Lead manager job in Montclair, NJ
An established industry player in the fitness sector is seeking an enthusiastic General Manager to lead a dynamic team. This role involves ensuring exceptional member experiences and driving operational excellence in a vibrant fitness community. You'll be responsible for recruiting and mentoring staff, managing budgets, and developing strategies to enhance member engagement and retention. If you're passionate about health and fitness and have a proven track record in management, this opportunity offers a chance to make a significant impact while enjoying competitive compensation and performance-based bonuses.
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How much does a lead manager earn in Lincoln Park, NJ?
The average lead manager in Lincoln Park, NJ earns between $85,000 and $173,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.
Average lead manager salary in Lincoln Park, NJ
$122,000
What are the biggest employers of Lead Managers in Lincoln Park, NJ?
The biggest employers of Lead Managers in Lincoln Park, NJ are: