The Division of Capital Asset Management and Maintenance (DCAMM), which oversees over $2 billion in capital programs and projects, is responsible for capital planning, project delivery, property management, and real estate services for the Commonwealth. We are stewards of the Commonwealth's assets, which include 5.5 million square feet of state buildings. As an agency, we care for the people of our state and the future of our planet.
We work with state agencies to create and manage forward-thinking, sustainable buildings to meet the needs of the Commonwealth's citizens and help achieve a zero-carbon future.
We are partners with fellow agencies to help them meet their strategic needs with fiscally responsible building and real estate solutions.
We support the growth of the Commonwealth's economy and actively engage with private sector partners to make it easier to do business with the Commonwealth.
We work to expand access, opportunity, and equity to create more inclusive services, planning and outcomes for all the citizens of the Commonwealth.
Position Summary
The Senior Operations Manager (SOM) directly reports to the Director of Property Operations in the Office of Facilities Management and Decarbonization (OFMD), and indirectly reports to the Deputy Commissioner, OFMD. The SOM is Facilities Operations' second in command for the central and western regions as well as surplus properties, managing staff in their performance of the agency statewide program of building and land management, as specified in client service level agreements. The portfolio encompasses nearly 1.2 million square feet of buildings and over 2,500 acres of land across the Commonwealth. The SOM supervises Facilities Managers and indirectly their staff, overseeing a workforce of 20-25 employees and contractors, driving high personnel performance and operational results.
Duties & Responsibilities
Collaborate with the Director to develop policies to support and oversee the agency's program of statewide managed facilities maintenance over nearly 1.2 million square feet of buildings and over 2,500 acres of land.
Develop policies and procedures to drive and maintain an environment of high personnel performance towards operational results, good customer communication, and collaborative relationships.
Supervise execution of the unit's statewide program of daily operation and managed maintenance for agency‑managed state buildings toward goals.
Support Facility Managers' decisions, share knowledge, delegate tasks, and allocate resources.
Support subordinate Facility Managers towards exceptional personnel and resource management to adhere to agreed services and to achieve client satisfaction.
Supervise 20-25 facilities staff, providing services at approximately 7 active buildings in the west, central and northeast regions, including Facility Managers, Assistant Facility Managers, line operating staff, contractors, and oversight of operations at buildings.
Qualifications
Applicants must have at least (A) six (6) years of full‑time or equivalent part‑time professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management, of which (B) at least two (2) years must have been in a supervisory or managerial capacity, or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Location
Primary location: 187 Lyman Street, Northborough, MA.
Job Information
Job Posting: Jan 5, 2026 1:00:50 PM
Job: Equipment, Facilities & Services
Agency: Division of Capital Asset Management
Schedule: Full‑time
Shift: Day
Number of Openings: 1
Salary: $109,765.96 - $169,628.22 per year
Bargaining Unit: M99‑Managers (EXE)
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes
Official Title: Program Manager VIII
EEO Statement
We are an Equal Opportunity / Affiliated Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
Contact
For Diversity, Equal Employment Opportunity questions or a reasonable accommodation, contact Diversity Officer / ADA Coordinator Nancy Daiute at ************.
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$109.8k-169.6k yearly 5d ago
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Head of Growth
Entyre Inc.
Lead manager job in Boston, MA
The Role
The Head of Growth at Entyre is not for the faint of heart. It's one of our toughest and most critical roles - a mix of analytical sharpness, leadership grit, and relentless execution. You'll lead a team of Sales Managers and over 50 telesales reps who help families every day navigate care options they didn't think possible. This isn't a job for armchair strategists. You'll roll up your sleeves and dive deep into the numbers, the calls, and the processes - while also empowering your Sales Managers to execute with discipline and scale your impact. You'll balance being hands‑on where it matters with building the systems and leadership capacity that make success repeatable. It's about driving results personally and through others.
Entyre's Core
At Entyre, marketing sets the rhythm - but sales turns that momentum into impact. You'll take the pulse generated by our marketing engine and turn it into results, leading teams that convert conversations into life‑changing outcomes for families. We're looking for a rare kind of leader: someone who can scale structure without killing energy, who thrives under pressure, and who treats data like oxygen. Someone who knows that real leadership isn't about the title - it's about outcomes.
What You'll Do
Lead, coach, and develop a team of Sales Managers and their telesales teams.
Build and sustain a high‑performance culture where targets are met and exceeded.
Streamline and standardize core sales processes within each state, while allowing for local customization where it drives results.
Foster a data‑driven, process‑oriented mindset across the organization.
Collaborate cross‑functionally with Operations, Marketing, and Engineering to keep the sales engine aligned and moving fast.
Launch and scale bold, data‑backed sales initiatives that push growth forward.
What You Bring
A strong analytical mindset, deep curiosity for data, and commitment to standardized continuous improvement.
Proven experience managing complex, multi‑region sales structures and diverse local processes.
Demonstrated success in fast‑paced, high‑pressure environments where resilience and results go hand in hand.
Background in telesales or inside sales operations, with a track record of driving measurable performance.
Experience with CRM systems (e.g., HubSpot) and BI tools (e.g., Sigma).
Above all, a bias for action - you get things done, keep people accountable, and don't flinch when things get tough.
Perks
Competitive salary and equity - grow with the company you're building.
Real impact on real lives - every sale helps a family access better care.
Eye‑level collaboration with the highest leadership.
Already scaling fast - jump on the moving train and help steer it.
Why It Matters
Every family that finds care through Entyre is a win - not just for us, but for the people who depend on them. As Head of Growth, you'll shape how quickly and effectively we reach them. You'll turn effort into impact, at scale. If you've been waiting for a role that demands your absolute best - this is it.
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$116k-195k yearly est. 1d ago
BOUTIQUE MANAGER - BOSTON, MA
Indique Hair, LLC
Lead manager job in Boston, MA
Indique is an internationally known hair extension brand with retail boutiques, partner stylists and distributors across the world.
We're currently looking for a Boutique Manager for our Boston location. If you have a retail management background, an interest in beauty, fashion or experience using or working with hair extensions this is an excellent opportunity to bring your passion and expertise to a leading innovator in the hair extension industry.
Business Hours:
Tuesday through Friday 10:00 am to 7:00 pm
Saturday 9:00 am to 6:00 pm
Job Responsibilities (including but not limited to):
Managing the boutique day to day operations
Delivering an exceptional client experience to our customers
Maintaining inventory accuracy and shrink rate within company standards
Completing daily financial reconciliation/reporting and deposits
Completing daily, weekly and monthly reports
Boutique marketing and promotional outreach, content creation and collaborations
Assisting corporate with administrative support and customer service overflow
We would love to hear from you if you have:
5 years retail management experience
Excellent written and verbal communication skills
Strong interpersonal skills dealing with peers, supervisors and customers
Meticulous attention to detail and ability to meet deadlines
Ability to learn quickly and multitask in a fast-paced environment
Excellent organizational, analytical and management skills
Impeccable work ethic, discipline and integrity
Working knowledge of POS (Preferably Shopify)
Ability to lift and carry up to 30 pounds, bend/stretch to stock shelves and walk the sales floor during client consultations
Compensation:
Competitive hourly pay
Generous product allowance and employee discount
Personal beauty allowance
Monthly bonus / commission potential
Health, dental and vision insurance
Life Insurance
Paid Time Off (PTO) and sick time
401k Retirement Plan with company match
$500 Sign On Bonus (Paid after 90 days)
We are an equal opportunity employer and we encourage people of all backgrounds to apply. We appreciate every applicant's interest but will only contact those applicants that are seriously being considered. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex, race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices.
Please, no phone calls.
HOW TO APPLY:
Please send (1) a copy of your resume, (2) a cover letter indicating why you are the perfect candidate for this opportunity, and (3) your salary requirements to **************************
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$57k-103k yearly est. 1d ago
General Manager
Major Food Brand 3.4
Lead manager job in Boston, MA
NewBury Rooftop LLC 15 Arlington St Boston, MA 02116, USA
Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Hong Kong and Miami. You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand!
The restaurant general manager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L.
Responsibilities
Constant Improvement of FOH operations
Store-level recruitment
Manage Inventory
Manage Employee Schedules
Enforcing all standards of service
Qualifications
5+ years of progressive hospitality experience required
Strong food and beverage knowledge
Outstanding Service Skills
Know how to be serious and passionate about your work while having fun.
Incredible Work Ethic
Self Motivated
Experience managing large scale restaurants a plus
Knowledge of the Boston restaurant industry a plus
Benefits
We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Referral Rewards program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$67k-135k yearly est. 3d ago
General Manager- Pink Taco
Pink Taco 3.8
Lead manager job in Boston, MA
PTU Boston, MA 4005 374 Congress Avenue Boston, MA 02210, USA
The Restaurant General Manager is responsible for overseeing and directing the seamless running of the restaurant and supervising all team members. The General Manager must provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests. Pink Taco is a FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED company with a passion for hospitality, service, and events.
DUTIES & RESPONSIBILITIES
Coach, develop, and lead by example
Ensure staff is properly equipped with the tools to complete their tasks
Touch tables ensuring guest satisfaction
Recognize and cultivate regular guests and repeat business
Create an environment of trust and mutual respect
Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
Manage staffing levels and controllable costs ensuring they are in line with budget
Ensures that private events, catering, and banquets are successfully executed
Adhere to company's cash handling procedures
Ensure that all equipment is kept clean and in excellent working condition
Complete nightly logs and manager reports
Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
Possess complete understanding of the employee handbook and adhere to the regulations contained within it
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Ensure complete and proper check out procedures
Assists and/or completes additional tasks as assigned
QUALIFICATIONS & SKILLS
High School Diploma or equivalent required
Bachelor's Degree preferred
Proof of eligibility to work in the United States
Valid Driver's License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of three-five years related experience
Proficient in Windows MS Office, Open Table, Outlook
Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
Experience with POS systems and back office reporting systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full-service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
WORKING CONDITIONS
Small to medium office or shared work space
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant. Very “hands on style of management”
Work varied shifts to include days, nights, weekends and holidays
PHYSICAL REQUIREMENTS
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift to 50 lbs.
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This is a summary of duties, which you as a General Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide to expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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$63k-110k yearly est. 5d ago
General Manager
JLR Associates
Lead manager job in Marlborough, MA
A privately owned, full-service athletic club in the New England region is seeking a highly experienced and emotionally intelligent General Manager to lead a full repositioning of the operation. The club features aquatics, strength and cardio equipment, group exercise, junior programming, and social spaces. The GM will partner closely with ownership to build a high-performance culture, develop strong department heads, and ensure all programs, operations, and service standards align with long-term strategic goals.
PRIMARY PERFORMANCE OBJECTIVES 1. Membership Growth
Achieve 10-15% net membership growth within six months with retention consistently above 75%.
Implement targeted campaigns across key departments; strengthen onboarding; develop local school, company, and community partnerships.
Track KPIs weekly: active memberships, retention, referral volume, campaign performance.
2. Staff Infrastructure - Operational Development
Complete a full staffing assessment and fill all critical roles within 120 days.
Develop job descriptions, reporting lines, onboarding protocols, and a performance‑review system.
Establish a weekly leadership cadence and drive a culture where staff satisfaction reaches 90% by month six.
Reduce scheduling conflicts, operational gaps, and customer service issues through clearly defined expectations.
3. Fitness Program Revenue - Group Exercise Expansion
Deliver 20% growth in fitness program revenue (PT, group ex, specialty programs) within six months while staying within budget.
Introduce 6-10 new weekly classes based on member demand; optimize pricing; launch PT conversion pathways and monthly promotions.
Monitor revenue, session volume, class attendance, and budget‑to‑actual variance.
4. Squash Program Development (Four Courts)
Design and launch a full squash program within 90 days, reaching 50+ weekly recurring participants by month six.
Develop adult/junior pathways, clinics, leagues, and tournaments.
Recruit qualified squash professionals and establish consistent programming blocks.
Track participation, court utilization, and revenue.
5. Childcare Feasibility + Summer Camps Readiness
Complete a 90‑day childcare feasibility and financial analysis with clear recommendations to ownership.
Build out 2026 multi‑sport summer camp programming and staffing; ensure registration is fully ready by April.
Deliver pricing, marketing materials, compliance requirements, schedules, and pre‑registration campaigns.
CORE RESPONSIBILITIES Leadership - Culture
Build, mentor, and hold accountable a high‑performing team across aquatics, fitness, group exercise, racquet sports, front desk, housekeeping, and maintenance.
Model emotional intelligence, stability under pressure, and a solutions‑oriented leadership style.
Foster a warm, member‑centric environment aligned with the club's community‑driven culture.
Operations & Member Experience
Ensure all programming, facilities, service standards, and safety/compliance protocols operate at a high level daily.
Strengthen communication between departments and eliminate operational silos.
Implement consistent onboarding and service pathways for members and guests.
Financial Performance
Directly manage revenue, expenses, payroll, forecasting, pricing, and margin improvement strategies.
Present weekly operational dashboards and monthly financial updates to ownership.
Programming & Community Engagement
Expand fitness, squash, aquatics, racquet sports, and junior programming based on member insights and local market demand.
Build community partnerships, events, and social activities that drive retention and revenue.
Ownership Partnership
Work closely with the owners to set priorities, align on strategy, and provide transparent updates.
Operate with high discretion-this is a confidential search requiring professionalism and judgment.
IDEAL CANDIDATE PROFILE
Proven success as a GM or senior operator in a high‑end, multi‑sport or multi‑purpose club.
Demonstrated ability to stabilize and grow revenue, build strong teams, and elevate member experience.
Strong financial acumen with experience managing full P&Ls.
High emotional intelligence; calm, trustworthy, member‑focused leadership presence.
Experience improving underperforming operations; confident working with ownership unfamiliar with the industry.
Strong communication and change‑management skills.
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$59k-113k yearly est. 5d ago
General Manager
Extended Salon
Lead manager job in Newton, MA
Job Details
Salary: $75,000-$85,000 base salary + quarterly performance bonuses (total annual potential: $95,000-$130,000+) Employment Type: Full-Time
About Extended Salon: Extended Salon is a brand-new, premier salon opening in late spring 2025 in Newton, MA. Designed to provide a spa‑like, serene atmosphere, our 6,100‑square‑foot facility includes 47 spacious styling stations, a private consultation room, and thoughtfully curated amenities. Every detail has been crafted to create a calming environment where clients feel pampered, and professionals feel empowered to excel in delivering exceptional blowouts and hair extensions.
As the General Manager of Extended Salon, you will play a pivotal role in shaping our vision of creating a cutting‑edge salon experience. Our goal is to redefine salon culture with a commitment to excellence, innovation, and exceptional service. Join us as we build a modern salon experience and create opportunities for professional growth in a supportive team culture.
What We Offer
Competitive Compensation: Base salary with significant performance‑driven bonuses.
Health & Wellness Benefits: Comprehensive health insurance and a paid mental health day annually in addition to PTO.
Retirement Savings: 401(k) with 3.5% employer match.
Time Off: 40 hours of PTO, paid mental health day, and maternity leave.
Employee Perks:
Private employee breakroom, employee only bathrooms, and designated staff lockers.
Complimentary daily beverage service to keep you refreshed and energized.
Professional uniforms provided (stylish jogger‑inspired scrubs).
Employee discounts on salon services and retail products.
Career Growth: At Extended Salon, we offer a career path to support your professional development. Whether you're just starting out or looking to advance, we provide in‑house certification training to guide stylists from fresh out of cosmetology school to owning and operating their own salon. We want you to succeed, not remain at your current level-work with a company that supports your growth while you succeed in your role as General Manager.
Role Overview
The General Manager will lead all salon operations, ensuring the business achieves its goals while delivering exceptional client and employee experiences. This is a key salon leadership role responsible for creating a team‑focused environment redefining salon leadership and client satisfaction that aligns with Extended Salon's vision of excellence in blowouts and hair extensions.
Key Responsibilities
Leadership: As the General Manager, recruit, coach, and inspire a team of stylists, front desk staff, and support roles to achieve salon objectives and exceed client expectations.
Operational Excellence: Ensure operational efficiency and maintain a reputation as a trusted salon operations expert through scheduling, payroll, inventory, and compliance oversight.
Performance Tracking: Monitor and exceed KPIs, including retail sales, rebooking rates, client retention, and membership growth.
Client Relations: Maintain a calm, professional environment, ensuring every client experience is seamless and memorable.
Hiring and Training: Lead the recruitment and onboarding of staff, providing ongoing training and development opportunities to foster growth within the team.
Strategic Collaboration: Partner with salon ownership to implement strategies and campaigns that drive business growth and maintain Extended Salon's reputation for excellence.
Qualifications
Valid cosmetology license.
Proven experience in salon management or a comparable leadership role in the beauty industry.
Strong organizational, financial, and leadership skills to excel in the General Manager role.
Technologically Proficient: Comfortable using salon management software, CRM systems, and accounting and payroll platforms to manage business operations efficiently.
HR Expertise: Demonstrated experience in managing employees, including recruiting, onboarding, performance management, and handling sensitive matters such as hiring and terminations with professionalism.
Operational Oversight: Ability to ensure cleanliness and maintenance of all salon spaces, including styling stations, employee breakroom, and client bathrooms, to uphold salon standards and create a welcoming environment.
Passion for delivering excellence in both client service and team development as a salon leadership professional.
Legal and HR Disclaimer
Extended Salon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
All employment decisions at Extended Salon are based on business needs, job requirements, and individual qualifications. We encourage individuals from all backgrounds to apply and will provide reasonable accommodations for applicants with disabilities during the hiring process.
This job description is intended to provide a general overview of the General Manager and is not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.
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$95k-130k yearly 2d ago
General Manager
Cava-Braintree
Lead manager job in Braintree Town, MA
Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table
Develop yourself and others - focus on self‑improvement while supporting the success of others
Lead your four‑wall operation like you own it - from people development, to inventory, labor, staffing, and accountability
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action
Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same
Achieve results - take ownership of every shift and take pride in your job
Foster collaboration - work with others to find success as a group
Adapt to change - solve problems through an open‑minded and all‑inclusive approach
Assist with any additional duties assigned
What We Bring to the Table (Benefits)
Competitivepay$
Early Wage Access*
Health,Dental,Vision,Telemedicine,PetInsuranceplus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked(YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
Physical Requirements
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager | Managing Partner
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$59k-113k yearly est. 1d ago
General Manager
Restore Hyper Wellness & Cryotherapy
Lead manager job in Newton, MA
Restore is looking for both aninternal general manager for the operations of our store in Newton Massachusetts. We are also looking for someone with strong sales and engagement experience and drive to focus of customer acquisition and retention while educating other individuals, groups and businesses on the benefits of the wellness modalities at RestoreRestore is looking.
Exciting opportunity at the forefront of health and wellness supporting clients who want to take control of their well being in the next frpontier of healthcare. Restore Cryotherapy is looking for an extraordinary Manager with strong business building, sales and management skills (as evidenced by a track record).
The ideal candidate must thrive in an entrepreneurial environment and embrace the idea of sharing in the upside of the success of the business.
Responsibilities
Meet the area's top athletes and fitness enthusiasts and get them excited about using our treatments at local fitness events
Educate customers about the benefits of our services
Help customers address their sports performance, health & beauty, and pain management issues
Deliver a first-class customer experience
Identify and grow current KPI's
Actively participate in interesting health and fitness events in the area, and local word of mouth marketing
Build your team of wellness professionals
Participate in large scale wellness initiatives
Represent the Restore brand
Required Skills/Knowledge/Experience
Proven track record of B2B sales
Proven track record in event planning
An affinity for sales. You need to enjoy the sales process and have a track record.
Passion for fitness and athletic achievement.
Exceptional verbal and written communication skills. Charisma is appreciated.
Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers.
Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team.
Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
High ethics and integrity. You have to do the right thing even when no one is watching.
Voluntary Self-Identification of Disability
The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
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Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualifiedpeople with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says wemust measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disabilityor have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one whomakes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If youwant to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract CompliancePrograms (OFCCP) website at ******************
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$59k-113k yearly est. 3d ago
Assistant Store Manager (Newbury)
Diptyque Paris
Lead manager job in Boston, MA
Assistant Store Manager (Newbury) page is loaded## Assistant Store Manager (Newbury)locations: USA - Massachusetts - Bostontime type: Full timeposted on: Posted Todayjob requisition id: JR322Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.The *Assistant Store Manager* (ASM) plays a key role in supporting the Store Manager and leading the store team. This role is designed to prepare future Store Managers by offering hands-on leadership experience and strategic partnership across all areas of store operations. The ASM helps drive business results, elevate the customer experience, and foster a culture of collaboration, development, and excellence. At **Diptyque**, we believe in leading with purpose and passion. The ASM sets the tone on the floor, inspires the team, and helps create a welcoming and luxurious environment for both clients and colleagues. *Please note: This job description is not exhaustive and may evolve based on business needs.**Key Responsibilities***Client Experience & Sales Performance**• Lead by example in delivering exceptional client service and luxury experiences• Support CRM initiatives and help achieve client engagement targets• Analyze store performance and partner with the Store Manager to identify opportunities and drive results• Contribute to weekly and monthly business reviews and reporting **Team Leadership & Development**• Motivate and coach the team in the Store Manager's absence• Support onboarding, training, and ongoing development of team members• Help facilitate daily briefings and communicate store goals clearly• Foster a culture of feedback, recognition, and continuous learning **Store Operations & Merchandising**• Oversee daily operations including opening/closing procedures, cash handling, and adherence to company policies• Support inventory management, product allocation, and stock optimization• Execute visual merchandising strategies and provide feedback based on sell-through• Maintain a clean, organized, and brand-aligned store environment **Brand Stewardship & Communication**• Embody Diptyque's values in grooming, storytelling, and client interactions• Ensure the team reflects the brand's luxury positioning and service standards• Communicate brand updates, product launches, and market insights to the team• Attend meetings and calls in the Store Manager's absence **Safety & Confidentiality**• Protect confidential company and client information• Support safety protocols and emergency procedures• Partner with leadership to address team concerns and maintain a safe, inclusive workplace**Qualifications**• Minimum 3 years of retail management experience, preferably in luxury or beauty• Strong understanding of retail KPIs and business acumen• Proven ability to lead teams and deliver exceptional client experiences• Excellent communication, organization, and time management skills• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)• Passion for fragrance, beauty, and luxury retail• Flexibility to work evenings, weekends, and holidays as needed *Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that**each individual's**unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.* *The salary offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage salary transparency in every market for a seamless candidate experience. In addition to base salary, the total compensation package for this position may include bonus potential, competitive benefits, and other perks.**Hourly Rate: $26 - $30*Diptyque is committed to diversity in all its forms and considers each application carefully.
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$26-30 hourly 4d ago
Assistant Manager - Restaurant Operations
New City Microcreamery
Lead manager job in Cambridge, MA
Ice Cream Shop Manager
Salary: $60,000/year Full-Time
Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand?
Have a passion for creating vibrant, memorable guest experiences?
Possess the vision and drive to build, mentor, and inspire great teams?
Have excellent attention to detail and enjoy taking on challenges?
Think creatively, stay curious, and push for continuous improvement?
Refuse to accept mediocrity and want to grow your leadership career as we grow?
If sowed love to meet you.
Position Overview
The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key Responsibilities
Lead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an Of Service Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
35 years of experience in a hands-on, fast-paced, high-volume environment
Previous management, supervisor, or team-lead experience
Reliable transportation (required)
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide clear direction
Ability to work a flexible schedule, including nights and weekends
Restaurant experience preferred, but not required
Career Advantages
Opportunity to expand management experience as New City continues to grow
Competitive salary with annual bonus opportunities
Comprehensive benefits, including Medical Insurance options
Paid time off, paid holidays, and paid training
Employee meal benefits
Referral program
Two company-wide staff outings each year
Clear path for advancement within a growing local brand
Work Environment
Multi-location oversight of New City Microcreamery scoop shops
Family-friendly, student-friendly, community-oriented atmosphere
About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$60k yearly 1d ago
General Manager
Cava-Marketstreet Lynnfield
Lead manager job in Lynnfield, MA
Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
General ManagerManagers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table
Develop yourself and others - focus on self-improvement while supporting the success of others.
Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability.
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action.
Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same.
Achieve results - take ownership of every shift and take pride in your job.
Foster collaboration - work with others to find success as a group.
Adapt to change - solve problems through an open-minded and all-inclusive approach.
Assist with any additional duties assigned.
What We Bring to the Table (Benefits)
Competitive pay$
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions.
Physical Requirements
Must be able to bend and reach overhead often.
Must possess dexterity to handle tongs, pots, pans, and other equipment.
Must be comfortable working in temperatures ranging from hot to cold.
Must be comfortable working near open flames.
May be required to work in tight spaces.
Must maintain near constant communication with multiple people.
Close vision, distance vision, and peripheral vision are required.
Must be able to sit, squat and kneel occasionally.
Must be able to work in a constant state of alertness and safe manner.
May be required to occasionally work in outdoor weather conditions.
May stand for long periods of time and lift up to 50 pounds.
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining “A culture, not a concept”.
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$58k-112k yearly est. 2d ago
General Manager
Restore Hyper Wellness-RHWS022
Lead manager job in Lynnfield, MA
Benefits
401(k)
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Vision insurance
Wellness resources
Benefits/Perks
A competitive salary plus bonuses
Flexible Schedules
Casual Dress-code
Fun, wellness-focused work environment
Company Overview
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
Job Summary
Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.
As a General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. You'll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.
Responsibilities
People ManagementLead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews.
Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability.
Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process.
Oversee onsite onboarding and the training of new employees, including but not limited to the verification of I-9s, completion of new hire checklists and paperwork, and all mandatory compliance and specialized Restore training.
Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations.
Enforce store policies, procedures, and productivity standards.
Monitor and formally document staff performance/behavior with the support of the HR Department.
Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for.
Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information.
Operations Management
Maintain a safe, clean and secure environment for all guests and staff.
Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
Communicate any equipment maintenance or construction needs to lead and help oversee repairs.
Accept guidance and collaborate with your supervisor to ensure optimal store performance and staff development.
Ensure an exceptional store experience that engages and retains customers.
Be flexible with your schedule - you'll work hours based on business needs and store operating hours. This will include some weekends and holidays.
Make timely and effective decisions regarding customer service issues.
Daily reporting of appointments, revenue, and inbound/outbound calls.
Report all safety and medical incidents through formal in-store communication and to the corporate team.
Sales & Marketing
Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
Maintain a strong local presence through partnerships with community and business organizations.
Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore's services.
Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
Manage local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events.
Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance.
Maintain and track active marketing efforts through events, B2B, word-of-mouth, and social media platforms.
Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads.
Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.
Company Culture
Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
Lead and organize staff outings, professional development, and member workshops that build on and enhance Restore's mission, vision, and values.
Qualifications
You've obtained an undergraduate degree or higher.
You love the sales process and have a proven track record of B2B sales.
You have at least three to five years of management experience.
You're passionate about fitness, athletic achievement, and general health and wellness.
Your verbal and written communication skills are on point.
You're a numbers person and can deliver action plans based on key metrics.
You're tech-savvy and have experience processing payroll and creating employee schedules.
You embrace a leadership role and are also a strong team player.
You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
You get joy and fulfillment from helping people feel better and live healthier lifestyles.
You place importance on ethics and integrity and exhibit this every day.
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$58k-112k yearly est. 3d ago
Assistant Store Manager - Build Team & Service
CaffÉ Nero
Lead manager job in Boston, MA
A popular coffee retailer in Boston is seeking a full-time Shift Leader to support the Store Manager. This role involves creating an exceptional customer service environment and managing daily operations. The ideal candidate will have prior experience as a Shift Leader or Assistant Manager, demonstrating proficiency in team development and business targets. The brand offers competitive salary, training, and various employee benefits, including free coffee and paid time off. Join a fun and rewarding work environment.
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$40k-53k yearly est. 5d ago
01564 Assistant Store Manager
Cosmoprof 3.2
Lead manager job in Brockton, MA
Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
$37k-49k yearly est. 5d ago
General Manager- Discovering King Tut's Tomb
Imagine 4.5
Lead manager job in Boston, MA
We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world.
Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands‑on interactivity, and experiential design to create transformative journeys.
General Manager: Exhibit and Retail Operations Position Scope
The General Manager is responsible for overseeing the daily operations of the exhibit, retail, and photo departments within the venue, ensuring a seamless and high‑quality guest experience. This role includes supervising cast members, maintaining operational standards, enforcing safety protocols, and driving both revenue and operational efficiency. The General Manager collaborates closely with senior leadership to implement company initiatives and support long‑term business success, while maintaining a strong focus on day‑to‑day operational excellence.
Oversee daily exhibit and retail operations to ensure efficiency, safety, and a high‑quality guest experience.
Supervise, coach, and support staff while fostering accountability and teamwork.
Manage scheduling, staffing levels, and labor allocation to match operational needs. Drive revenue growth through sales initiatives, suggestive selling, and guest service excellence.
Monitor and control operational expenses while implementing cost containment practices.
Ensure the exhibit and retail spaces are clean, safe, and aligned with company standards.
Conduct regular walkthroughs to ensure facility upkeep, maintenance, and compliance.
Ensure safety compliance and checks throughout the duration of the attraction's operation.
Collaborate with onsite technical teams to address interactive or scenic needs.
Support onboarding and training efforts to build team knowledge and engagement. Communicate effectively with senior leadership, providing updates on key operational metrics.
Assist in planning and coordinating operational traffic flows to improve the guest journey.
Act as a point of contact for guest concerns and professionally resolve issues.
Maintain positive working relationships with vendors, partners, and venue staff.
Daily and Monthly Responsibilities
Oversee opening, daily operations, and closing procedures for exhibit and retail areas.
Partner with local service providers for cleaning, utilities, trash removal, and other operational needs.
Monitor sales, guest satisfaction, and operational KPIs; recommend improvements as needed.
Provide leadership and direction to the onsite team from pre‑opening through load‑out. Ensure compliance with safety procedures and all applicable company policies, federal, state, and local laws and regulations.
Participate in regular operational meetings to share updates, best practices, and team performance.
Prerequisite Knowledge, Skills, and Abilities
5 years of leadership or management experience in operations, retail, attractions, or hospitality.
Strong knowledge of customer service, staffing, and employee management practices.
Ability to plan, organize, and manage daily operations for efficiency and productivity.
Experience with budgeting, cost control, and revenue management.
Strong problem‑solving skills and ability to adapt to changing operational needs.
Excellent communication, leadership, and interpersonal skills.
Ability to balance multiple priorities in a fast‑paced environment. Proficiency in Microsoft Office and POS systems.
Physical and Mental Requirements
Comfortable working in high‑pressure or fast‑paced environments.
Ability to stand and walk for prolonged periods.
Ability to sit for long periods.
Ability to lift up to 25 lbs. occasionally.
Correctable vision and hearing.
Skilled in the use of computer and office equipment.
Manual dexterity to operate a computer and other office equipment.
Clear verbal communication skills and ability to interact with guests and staff effectively. Capability to read, write, and communicate effectively in English as required for job duties and safety requirements.
Must be able to work flexible schedules, including evenings, weekends, and holidays.
This is not intended to be all‑inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
The pay range for this role is:
70,000 - 70,000 USD per year (TUT Boston)
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$46k-63k yearly est. 3d ago
GENERAL MANAGER
Kampgrounds of America 4.2
Lead manager job in Winthrop Town, MA
Posted Tuesday, January 13, 2026 at 7:00 AM
Kampgrounds of America, Inc. दर (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company‑owned parks chartered as OAK. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family‑oriented, passionate, entrepreneurial, customer‑focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
intentionally create a sense of community and belonging for our guests, employees and franchise partners
continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
sustain a culture that promotes diversity of thought and experiences
ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
drive change in our company and industry through action and implementation
Summary:
The General Manager provides leadership for setting and reinforcing high standards of a KOA owned and operated (OAK) campground property. The Winthrop KOA General Manager is responsible for allocating budget resources, coordinating business operations, hiring, and developing team members, managing operational costs, ensuring great customer service, improving administration processes, engaging with vendors, identifying business opportunities, and monitoring financial activities. Their entrepreneurial spirit and vision in directing business functions will assist KOA in maintaining relationships with guests, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. The GM provides leadership, operational management and people/team development aligned with KOA's Culture, Mission, Vision & Values.
This position is a Temporary, full time, exempt position for the 2026 camping season.
The exempt, weekly pay rate will be: $1,541.70, paid bi-weekly in accordance with payroll policies. فيلم>
This position is not benefit eligible.
Housing is included.
Essential Duties and Responsibilities:
Oversee daily business operations.
Manage operating budgets, allocate resources, limit expenses, and ensure strict control of cash.
Hire, monitor, and develop a strong, diverse, and efficient team.
Provide great customer service while improving guest satisfaction and raising the net promoter score.
Cross‑functional collaboration with Human Resources, Marketing, Revenue, Real Estate Development, Accounting, and other departments to develop and implement vision and to research and identify growth opportunities.
Maintain the cleanliness and maintenance of the property through inspections, preventive maintenance programs, and the Quality Assurance Manual.
Prepare necessary reports and give presentations articulating property key performance indicators.
Develop effective conflict resolution and critical thinking skills.
Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
Partner with real estate development to recommend, plan, and oversee capital projects.
Be the local face of KOA and build high‑performance teams dedicated to delivering KOAs Culture, Mission, Values, and Goals.
Monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard‑free environment that complies with various local, state, and federal safety requirements.
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Expected Results:
Meet annual profit plan.
Meet property's target for guest satisfaction through Guest Satisfaction Surveys and Net Promoter Scores.
Meet property's target for employee engagement & experience metrics through organizational Employee Experience & Engagement Survey scores and employee feedback.
Capital projects are completed on time and within budget. difusión p>Contributes to organization success by building competent teams with a focus on developing future supervisors and managers.
Meet Quality Assurance standards.
Required Education and Experience:
High School Diploma or equivalent
Minimum two years experience in a managerial role in a hospitality or related field
Hear and speak the English fluently
Excellent communication, collaboration, and delegation skills with the ability to manage confrontations
Ability to work in a fast‑paced and high‑pressure environment
Proven ability to develop and achieve financial plans
Ability to motivate, lead and develop a diverse team
Strong working knowledge of operational procedures
Motivated, goal oriented and results driven
Good organization and time management skills
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
Valid Driver's license
Physical demands and working conditions:
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Able to travel by airplane and automobile.
Prolonged exposure to computer screens and artificial lighting.
Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances.
May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
Frequent in‑person сведения with KOA employees in various settings, where noise level is typically low to moderate, including office spaces.
Will experience occasional interruptions and shifting priorities.
Occasionally lifting and/or moving heavier items with assistance or equipment; dexterity of hands and fingers.
Potential exposure to dust, pollen, grasses, landscaping, and pool chemicals.
Maintaining balance while on ladders, working in and around water, on wet surfaces, or on elevated platforms.
KOناکوس do not sponsor Visas
job are different states:
Alabama
Idaho
Mississippi Romans
Pennsylvania
Missouri
Rhode Island
Arkansas
South Carolina
Delaware
Kansas
New Hampshire
South Dakota
North Dakota
Vermont
Hawaii
Maryland
Wisconsin
Company statement about equal opportunity orientation and the EEO declaration is retained without alteration.
1114 State Rte 20, Winthrop, WA 98862, USA
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$1.5k weekly 3d ago
General Manager
Major Food Brand 3.4
Lead manager job in Burlington, MA
Parm Fund MA, 75 Middlesex Turnpike, Space 1540, Burlington, MA 01803, USA
MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality. We are hiring a General Manager to join our team at Parm.
Responsibilities
Schedule and appoint tasks and responsibilities to staff as directed by leadership team
Ensure policies are upheld
Offer and inspire exemplary guest service
Other responsibilities to ensure ease of operations
Requirements
Bachelor's degree in Hospitality Management, Business, or related field preferred
Culinary certificate or comparable experience working in culinary roles preferred
Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred
Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team
Must exemplify the highest standards in honesty, integrity, humility and leadership
Benefits
We offer competitive salary, medical/dental/vision insurance, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$67k-135k yearly est. 3d ago
Wellness Retail General Manager - Growth Leader
Restore Hyper Wellness-RHWS022
Lead manager job in Lynnfield, MA
A health and wellness franchise is seeking a General Manager to drive leadership and sales in Lynnfield, Massachusetts. The role involves developing high-performance teams, ensuring exceptional customer experiences, and achieving financial goals. Ideal candidates will possess management experience and a passion for wellness. The position offers a competitive salary and various benefits including health insurance and flexible scheduling.
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$58k-112k yearly est. 3d ago
Assistant Store Manager - Boylston
CaffÉ Nero
Lead manager job in Boston, MA
One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design - you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.
About Us
Competitive salary!
Fun work environment!
Great operating hours that support a work life balance (no late nights)!
Paid time off and training!
Open opportunities to develop!
Three Holidays: Thanksgiving, Christmas, Your Birthday!
Rich benefits!
Free coffee and food on shift!
Staff discount program!
Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.
Build and retain a great team
Offer friendly service and excellent speed of service and queue management
Provide 1st class standards
Manage the business
The critical role we play is by delivering a World Class Brand through:
Being a Custodian of the Caffè Nero Culture
Being a Brand Ambassador
Being a Business Manager
What You Bring
Prior Shift Leader or Assistant Manager experience
Creating an exceptional Customer Service environment
Recruitment and team development, creating an environment of community and collective success
Achievement of planned business and financial targets
Motivating and inspiring your team to perform at their best
Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
Run the store in the absence of the Store Manager
Performs any additional store tasks, as needed
Has fun!
Ability to move or lift up to 70 pounds
Standing on your feet for the majority of the shift
Job Type: Full-time
Details
Location:
Salary: Based on experience
Closes: December 31st, 2026
Reference: asm-boylston
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The average lead manager in Medway, MA earns between $77,000 and $154,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.