Lead server vs cocktail waitress

Differences between lead server and cocktail waitress duties and responsibilities

Lead server example responsibilities.

• Establish payroll policies and manage multiple areas of restaurant operations.
• Manage technical support, business analysis, project management, application development and support, training, and facilitation.
• Provide leadership to crew and shift managers guaranteeing great quality, customer service and cleanliness according to the public health code.
• Train new employees on police, procedures, and micros system.
• Take orders from customers, input orders into micros, and obtain payment and provide change.
• Execute bartending duties and prepare service bar drinks (wine tasting flights, glass pours, cocktails, etc . )
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Cocktail waitress example responsibilities.

• Offer first--class customer service to ensure VIP guests enjoy their club experiences in very fast--pace environment.
• Relay orders to bar and kitchen quickly and accurately recording guest selections and keying into the POS system.
• Assist bar tenders in peak hours and cash out customers as they exit the restaurant (POS cash register system).
• Serve customers alcoholic beverages and accommodate VIP and special requests
• Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
• Uphold a high level of professionalism, service, and attentiveness to guests.