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  • Leasing Consultant - Oxford Manor (DC)

    Enterprise Community Partners 4.5company rating

    Leasing consultant job in Washington, DC

    Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. * Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. * Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. * Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. * Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. * Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. * Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. * Prepares, monitors, and distributes reports on a variety of operational and financial data. * Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. * Participates in and attend all required training sessions. * Keeps Property Manager informed of any information that could affect property operations. * Supports other communities as assigned by management. * Other duties as assigned. Supervisory Responsibilities: * This position has no supervisory responsibilities. Essential Skills, Experience and Talents: * High School Diploma or G.E.D. * Previous sales and/or tax credit leasing experience preferred. * NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. * Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. * Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. * Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. * Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. * Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. * Strong attention to detail. * Ability to handle a high volume of telephone calls. * Possess and maintain timely and reliable transportation. Total Rewards at Enterprise: * You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. * The base hourly range for this role is $21 to $24/hour depending on level of skills and experience. * The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. * At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
    $21-24 hourly Auto-Apply 8d ago
  • Multi-Site Leasing Consultant

    Panco Operations 3.5company rating

    Leasing consultant job in Vienna, VA

    Job Description Multi-Site Leasing Consultant Salary: $26 - $28/hour + commissions Schedule: Weekends required, 2 consecutive days off during the week to balance schedule $1000 ONE TIME SIGN ON BONUS Panco is proud to be a 2025 NAA Top Employer Award Winner At Panco, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences. Primary Responsibilities for the Leasing Consultant: Providing top quality customer service to prospective and current residents Conducting onsite community tours and leasing apartments to prospective residents Working with residents on lease renewals Supporting marketing efforts promoting the community to prospective and renewing residents including social media, open house, offsite, and community events Preparing and assisting with all leasing documentation with strict adherence to all applicable regulations and policies Maintaining a working knowledge of rent and pricing information, concessions, vacancies, availability, and community offerings Collecting security deposits, rent and other funds as needed Working closely with onsite management and maintenance teams to provide residents with top quality service Understanding and complying with all Fair Housing laws and standards Performing regular inspections of tour routes, models, and vacant apartments on a regular basis and working with onsite team to address any issues that arise Participating in training seminars The Properties: The Point at Eisenhower Square The Point at Falls Church The Point at Rise The Point at Fairfax The Point at Reston The Point at Herndon What We're Looking for in a Leasing Consultant Candidate: Valid driver's license required and reliable transportation Proven track record as a Leasing Consultant Must be able to read and communicate effectively in English, both verbally and in writing High school diploma or GED equivalent A minimum of one-year sales or leasing consultant experience Customer service, hospitality, or product sales background Excellent verbal and written communication skills Strong organizational skills Proficiency in working in various digital platforms including Microsoft Office Suite and various industry-related software platforms Ability to work both independently and as part of a team Ability to maintain a “can do” attitude to ensure the property's success Flexibility to work required schedule including weekends Successful completion of required background and drug screening prior to start of employment What We Offer: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits Health Care and Dependent Care FSA and HSA. 401(k) with Company Match after 2 months of service Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays. Additional PTO accrued with tenure Paid Parental and Maternity Leave Critical Illness, Accident and Hospital Indemnity EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance Onsite housing discount at the property, subject to unit availability Monthly lease and renewal commission #IND1
    $26-28 hourly 13d ago
  • Leasing Consultant

    Comstock 4.7company rating

    Leasing consultant job in Reston, VA

    Comstock is excited to welcome a passionate Leasing Consultant to our team! As a leading developer of high-quality, sustainable, mixed-use, and transit-oriented communities, we're looking for someone who thrives in a fast-paced, people-focused environment. This role is based at our luxury high-rise community, where skyline views, elevated living, and exceptional service set the tone. If you love connecting with people, creating memorable experiences, and guiding residents through the leasing journey from “hello” to “welcome home,” this opportunity was made for you. Join us and help bring our beautiful community to life. Key Responsibilities Provide warm and engaging customer service, showcasing the benefits of our community. Oversee the entire leasing process, from lead generation to tenant occupancy, ensuring a smooth experience for all. Prepare leasing paperwork and maintain accurate weekly/monthly reports. Creatively market the community online, through social media, and within the local neighborhood. Coordinate promotions to increase traffic and maintain high occupancy rates. Manage and innovate our social media presence to engage current and prospective tenants. Perform administrative duties to support the leasing process and other assigned tasks. Qualifications High School Diploma; Bachelor's degree preferred, especially in business or related fields. 1 year of leasing experience in multi-family property management environment preferred Proven ability to drive the sales process from planning to closure. Experience with Yardi is a plus. Proficiency in Microsoft Office (Outlook, Word, Excel). A strong focus on customer service and results. Excellent communication, active listening, and organizational skills. Ability to work well in a team and establish good working relationships. Capable of multitasking and prioritizing in a fast-paced environment. Self-directed and able to work independently with minimal supervision.
    $30k-37k yearly est. Auto-Apply 39d ago
  • Leasing Consultant

    Donaldson 4.1company rating

    Leasing consultant job in Annandale, VA

    Full-time Annandale, VA Salary: $20-$22 per hour Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry, has an exciting opportunity for you to join our team as a Leasing Consultant! We are seeking a talented Leasing Consultant with prior leasing experience for a 389- unit residential apartment community located in Annandale, VA (Fairmont Gardens). Responsibilities: Greet and engage prospective residents with professionalism and enthusiasm Conduct property tours and showcase apartment features and community amenities Execute the full leasing cycle-from initial inquiry through lease signing Assist with marketing and outreach efforts to attract new prospects Maintain accurate resident and prospect records (Yardi experience a plus) Promote resident retention through excellent customer care and service follow-up Support the property team in day-to-day operations and building events Respond promptly to phone calls, emails, and resident inquiries Requirements: Prior leasing experience in a multifamily community Strong customer service and communication skills Goal-oriented with proven closing ability Tech-savvy, organized, and detail-focused Availability to work weekends and some evenings for resident events Yardi or similar property management software experience preferred Why Donaldson? At Donaldson, our mission is to provide Peace of Mind in every interaction, for residents, partners, and team members alike. Our work is grounded in a core set of values: Integrity • Excellence • Commitment • Adaptability • Innovation • Ownership • Compassion • Unity We believe our most valuable asset is our people. When you join Donaldson, you join a team dedicated to making a real difference-for each other, our residents, and the communities we serve. We offer competitive benefits, including: Medical, Dental & Vision Insurance Short-Term & Long-Term Disability Life Insurance & AD&D Supplemental Insurance Options Pet Discount Plans 401(k) Retirement Plan Paid Time Off (PTO) Membership in Access Perks Paid Volunteer Days & Community Service Programs Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth. Ready to take the next step in your leasing career? Apply today and grow with a company where people come first. Explore Careers at Donaldson Donaldson is an Equal Opportunity Employer. #CB
    $20-22 hourly 60d+ ago
  • Leasing Consultant

    Kettler Enterprises, Inc. 3.9company rating

    Leasing consultant job in Fairfax, VA

    KETTLER currently has an opening for a Leasing Consultant at Amberleigh Apartments, an apartment community located in Fairfax, VA. The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities Greeting prospective residents and providing them with property tours. Performing proper outreach marketing. Help create engaging social media initiatives to connect residents, and manage posts. Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to. Assisting with resident retention. Support efforts to partner with nearby businesses, events, and other local organizations. Walking the marketing path daily. Providing excellent customer service to residents and prospects. Processing lease applications and qualifying residents. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. Play a key role in resolving resident concerns and issues. Other duties as assigned. Qualifications At least 1 year of customer service, sales or office experience is required, preferably in residential property management. High School Diploma, GED, or equivalent; some college preferred. Customer service, sales, and goal-oriented mindset. Must be able to work on weekends and holidays. Computer proficiency and knowledge of the Microsoft Office Suite Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner. Familiarity with social media platforms, as well as best practices for businesses. We can recommend jobs specifically for you! Click here to get started.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Leasing Consultant

    Capreit

    Leasing consultant job in Arlington, VA

    CAPREIT invites you to join our family! As a national property management company, we manage multifamily housing communities across the United States and pride ourselves on creating exceptional living experiences for our residents. Do you thrive on organization, attention to detail, and delivering outstanding customer service? If so, we want you on our team! We're looking for an Leasing Agent to support The Shelton, Fort Henry Gardens, and The Macedonian apartment communities. In this role, you'll be a key player in ensuring smooth operations, building strong resident relationships, and helping our communities shine. Ready to take the next step in your career? Apply today and grow with a company that values your talent and dedication. Why Join Us? At CAPREIT, we're committed to creating a collaborative and supportive work environment where every team member can thrive. Here's what you can expect when you join our family: Professional Growth: Opportunities for career development in a thriving industry. Competitive Compensation: We value your skills and experience. Comprehensive Benefits: Designed to support your well-being and success. Meaningful Impact: Contribute to the success of communities across the country. CAPREIT Core Values : FACE-IN FAMILY - ACCOUNTABILITY - COMMUNICATION - EXCELLENCE - INTEGRITY We value our employees at CAPREIT! Here's what you can expect with our competitive compensation and benefits package: Competitive Pay - $24/HR Medical, Dental, and Vision Insurance 401(k) with Company Match Mental Health Day Summer Fun Fridays Paid Time Off - including vacation days, sick days, holidays, and even your birthday off! Competitive Bonus and Leasing Commission Structure # of Openings: 1 Responsibilities Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community Qualifications Position Requirements: - 1 year of experience in apartment leasing - A valid driver's license to operate company vehicle/golf cart - Experience with specialized property management software (RealPage, OneSite, and/or Yardi), or the ability to learn such software - A working knowledge of current technologies and Microsoft Office Schedule Requirements: Monday - Friday/Some weekends but not every weekend #CAPREITUS
    $24 hourly Auto-Apply 19d ago
  • Leasing Consultant - 1330 (Washington, DC.)

    Enterprise Residential

    Leasing consultant job in Washington, DC

    Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. Prepares, monitors, and distributes reports on a variety of operational and financial data. Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. Participates in and attend all required training sessions. Keeps Property Manager informed of any information that could affect property operations. Supports other communities as assigned by management. Other duties as assigned. Supervisory Responsibilities: This position has no supervisory responsibilities. Essential Skills, Experience and Talents: High School Diploma or G.E.D. Previous sales and/or tax credit and Section 8 leasing experience preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to handle a high volume of telephone calls. Possess and maintain timely and reliable transportation. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base hourly rate for this role is $21/hour to $23/hour depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #PMG #ID
    $21-23 hourly 26d ago
  • Bilingual Leasing Consultant

    BG Staffing Inc. 4.3company rating

    Leasing consultant job in Arlington, VA

    Are you ready to jump into the dynamic world of Property Management? The Apartment Industry is booming, and the opportunities are endless! Let BGSF, one of the largest staffing firms in the nation, assist in mapping out the best career path for you! Working with BGSF gives you access to the top Property Management Companies in the area while also allowing you to sharpen your leasing and/or maintenance skills! Benefits include medical, dental, competitive WEEKLY PAY all while gaining on-site experience. Temporary, Temp to Perm & Direct Hire positions available! May be eligible for paid sick leave and/or paid time off in accordance with applicable state and/or local law. OPPORTUNITY for Bilingual Leasing Consultants! Are you fluent in Spanish / English? Do you love engaging with customers? Or maybe you have a knack for closing a sale? Whatever your skill set is, we have the job for you! The ideal candidate will possess attention to detail and the ability to follow directions. You will be responsible for showing and leasing apartment homes to prospective residents. Leasing Job Duties * Administrative duties as needed include answering the phone, making coffee, filing, etc. * Customer service responsibilities include working with residents to resolve concerns and submitting service requests * Touring the community & apartment homes * Sell/ Lease apartment inventory * Assist with completion of required application and lease paperwork * Assist with Marketing as needed * Assist with community events and resident retention Leasing Job Requirements * A minimum of six months of apartment/multifamily leasing experience required * Bilingual - Fluent in Spanish / English required * Software requirements may apply - Yardi, OneSite, BlueMoon, etc. * Fair Housing knowledge is required * Have dependable transportation to and from work * Have a strong work ethic with reliability and dependability * Ability and desire to jump in and assist with other community projects * Enjoy working with others and taking direction when needed * Maintain a friendly and customer service-oriented approach to co-workers and customers APPLY TODAY! #Work4BG Once your application is received a member of our Talent Acquisition team will reach out to start your journey to your career in Property Management! Can't wait to start your new job?! Check out www.BGSF.com and register today! This will ensure you are first in line! Know anyone else looking for an amazing opportunity in a multifamily career?! We reward referrals! Ask us how you can make an extra $50*! BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
    $23k-30k yearly est. 26d ago
  • Leasing Consultant

    Realty Management Services Inc. 4.0company rating

    Leasing consultant job in Washington, DC

    We are seeking a dynamic and customer-focused Leasing Consultant to join our community in NW Washington, DC. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service. Leasing and Sales: Greet prospective residents, show apartments, and assist with the leasing process. Explain lease terms, community policies, and rental prices to potential tenants. Conduct property tours and highlight the unique features and amenities of the community. Follow up with prospects through phone calls, emails, and other forms of communication. Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions. Follow all Equal Housing Opportunity guidelines, local laws, and company policies Customer Service: Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly. Assist residents with move-in and move-out procedures. Conduct resident satisfaction surveys and handle resident complaints professionally. Encourage reviews to remain relevant with our online presence Administrative Duties: Prepare and process leasing paperwork, including lease agreements and renewals. Maintain accurate records of resident interactions and leasing activities. Assist with marketing and advertising efforts, including social media postings and community events. Daily review of leads and follow ups within Yardi Property Management Support: Collaborate with the maintenance team to ensure timely and efficient service requests. Conduct property inspections and report any maintenance or safety issues. Assist with organizing and executing resident events and activities. Attend all seminars, classes, and community team meetings as instructed. Qualifications: High school diploma required. 2+ Previous experience in leasing, sales, or customer service roles is preferred Yardi experience preferred Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Ability to work a flexible schedule, including weekends and holidays, as needed. Positive attitude and a professional appearance. Knowledge of local rental market trends and conditions preferred Basic computer literacy Ability to speak different languages is always a plus! This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties and will be evaluated based on performance. Management has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.ROSS Companies is an Equal Employment Opportunity Employer
    $32k-40k yearly est. Auto-Apply 45d ago
  • Bilingual Leasing Consultant

    Pratum Companies

    Leasing consultant job in Annandale, VA

    Job Description Leasing Consultant Pratum Companies is looking for Leasing Consultant in our Annandale VA, Property. This is an affordable housing property which requires all tenants to meet certain income requirements. The ideal candidate will have understanding of affordable housing and fair housing regulations. Essential Duties and Responsibilities: Handling all aspects of leasing apartments, including greeting prospective residents, following up with prospects, touring the community, processing applications, preparing leases and closing the sale Provide superior customer service Update unit availability/waitlist Bilingual -Spanish/ English is perferred but not required Understanding the community and its amenities, rents, and specials - as well as those of the community's competitors Conduct off-site marketing and assist in preparing marketing surveys Screen all incoming residents by objective qualification standards Achieve an acceptable leasing closing ratio Maintain activity reports by recording traffic daily Assist with resident programs and retention Assist with coordination of and participate in resident functions Processing Recertifications Perform all other duties assigned by the Assistant Manager/Community Manager Job Requirements: Prior leasing, customer service, or sales experience Excellent and premiere customer service orientation Excellent verbal and written communication skills Attention to detail and ability to work independently on assignments Proficient in Word, Outlook, One-Site Property Management Software and Internet Ability to work in a fast-paced environment Basic Math skills Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including: Medical, Dental & Vision Prescription Drug Program Paid Vacation & Holiday Paid Personal/ Sick Leave Company Paid Life Insurance Company Paid AD& D Insurance Company Paid Short- Term Company Paid Long-term Disability Supplemental Life Insurance Dependent Supplemental Life Insurance Educational Assistance Financial Planning Retirement Savings Plan with company matching Company outings and events This role is non-exempt and has an anticipated annual pay range of $21-$24 an hour for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company's website. To learn more about our company and our benefits, go to: ***************************** To learn more about Pratum Companies, please click here. Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. Powered by JazzHR aS7rqJAMch
    $21-24 hourly 24d ago
  • Leasing Consultant

    Eagle Rock Properties 3.7company rating

    Leasing consultant job in Falls Church, VA

    Job Description Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry. The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry-level, but we would be willing to train the right candidate. Responsibilities: Greeting prospective residents and provide them with property tours Process lease applications and qualify residents Coordinate with the marketing team to place online ads and ensure signage is correctly positioned Support the Community Manager with general office maintenance by answering phones and performing other administrative task Maintain an up-to-date market study of primary competitors Provide high quality customer service to residents and prospective residents Effectively showcase the features and benefits of the apartments and communities Identify strengths & weakness of alternative sales approach; overcome objections and create excitement Accurately prepare all lease-related documents Consistent and timely follow-up on all calls, emails, and site visits Qualifications: 1-2 years of high-quality customer service experience Prior leasing & lease-up experience preferred Strong communication & marketing skills Professional and positive attitude College Degree preferred Proficient in Microsoft Office Suite, Outlook Must be able to work weekends and have a reliable way to get to work Bilingual in Spanish preferred Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics
    $33k-40k yearly est. 20d ago
  • Leasing Consultant

    Horning Management LLC Corporation

    Leasing consultant job in Washington, DC

    Horning is looking to hire an ambitious team player to join our mission in making a difference in the community. Owned and operated for over 60 years, we are leaders in real estate development and manage a diverse portfolio of multi-family housing and retail within the DC region. A career in the multi-family industry gives you stability and the opportunity to provide comfortable homes for people to make memories in that will last them a lifetime. Join an award-winning company! We see the importance of offering personal and professional developmental training programs to empower and aide you in your success. We recognize that the backbone of Horning are our employees. We appreciate and value new ideas and perspectives. Not to mention, we have a fun family culture. Job Description: As a leasing consultant, you are the person that prospective residents lean on to find their new home for their family. Main responsibilities include but not limited to: Use customer-focused approach to find homes for prospective residents based on their needs Present and promote available homes resulting in a new lease Plan and host creative and fun resident events Build relationship with neighborhood merchants and businesses Contribute ideas for marketing community and improving resident retention Foster positive and long-term relationships with residents while assisting them in their inquiries Qualifications: Knowledge of Yardi, CRM, Rent Café, and social media a plus Experience: Proficiency in Spanish a plus Previous leasing experience preferred. Transferable experience in customer service is preferred Apply today. We'd love to meet you. Horning is an Equal Opportunity Employer that promotes diversity and inclusion.
    $28k-37k yearly est. 13d ago
  • Leasing Consultant

    Sage Ventures

    Leasing consultant job in Alexandria, VA

    As a Leasing Consultant you will be responsible for the leasing, marketing and maintaining positive resident relations of residential apartments, including: Assist Property Manager in developing and implementing effective marketing strategies to increase property traffic and internet leads. Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area. Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork. Receive all telephone calls and in-person visits. Listen to resident requests and concerns. Develop and maintain first class customer service relationships with prospects and residents. Manage and resolve resident concerns. Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, etc. Follow up on a timely basis. Participate in outreach marketing activities on a regular basis to obtain prospective residents. Conduct market surveys and shop competitive communities. Maintain open communication with Property Manager. We are looking for a candidate that has the following: 2 years of experience in customer service Strong professionalism, communication and “people skills” Superior sales skills with excellent attention to detail Well organized with the ability to prioritize and multi-task Team oriented with ability to work independently on occasion Computer skills, MS Office and knowledge of Internet, Email and Social Media Verbal, math and reasoning skills. Ability to work a flexible schedule, including evenings and weekends. Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively-run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region. We offer excellent benefits and competitive salaries. Sage Ventures is an equal opportunity employer. Full Time
    $29k-37k yearly est. Auto-Apply 10d ago
  • Leasing Consultant

    Onewall Communities

    Leasing consultant job in Temple Hills, MD

    OneWall Communities is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all. We are looking for a Leasing Consultant who will be responsible for effectively implementing the leasing and marketing program for the community. This position will promote a positive image of the apartment community, ensure full occupancy, and assist management with resident programs and retention. Here is what you will be doing: Handle all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, and following up with prospects. Assist apartment complexes with achieving and maintaining high occupancy rates. Maintain current information on all aspects of a community including size, special features, expiration of current leasing agreements and pricing. Responsible for the oversight and coordination of the orientation of new residents. Assist property management team with rent collection as needed. Must be able to work Saturday and Sunday schedule. Here is what you'll have: High School diploma or GED equivalent, bachelor's degree preferred. 2 years of sales and leasing experience required, preferably in property management. Excellent customer relations experience. Competence in Microsoft Office, including Word, Excel, and community software applications. Must be able to work evenings and weekends. Effectively present information to owners, residents, and employees of the organization. Valid driver's license and automobile insurance required. Here is why you will love working here: Competitive salary Extensive benefits & wellness program Robust PTO Summer Fridays Voluntary Paid Time Off Professional Education Reimbursement Program Paid Parental Leave Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 60d+ ago
  • Leasing Consultant | Camden Fairfax Corner/Dulles Station

    Camden 4.6company rating

    Leasing consultant job in Fairfax, VA

    Are you customer focused, have a passion for people and like to have fun? Our Leasing Consultants are Camden's first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences. Essential Functions: Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience” Showcase the value of the community features as they relate to the customer needs Use a customer focused attitude year round to ensure a smooth renewal process for existing residents Utilize and establish creative marketing and social media strategies to increase property traffic Support occupancy and retention goals by following up with potential and current residents Use problem solving skills and best judgment to handle unpredictable situations as they arise Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision Promote positive resident relations through courteous and timely response to resident needs and concerns Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks Collaborate with team members to plan and organize resident events Will assist in other projects and activities as needed Qualifications: One year of experience in sales, hospitality and/or customer service Bachelor's degree preferred Meet or exceed sales and customer service goals Work a varied schedule including weekends and holidays as required Proficiency in Microsoft Office Suite including Word, Excel & Outlook Strong written and verbal communication skills Leasing and/or property management experience preferred Knowledge of OneSite and Yield Star preferred Bilingual in Spanish is a plus And here's the fine print HR wants you to know: Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis Will use some repetitive motion of hand-wrist in using computer and writing Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE) Must handle stressful, urgent, novel and diverse work situations on a daily basis Emotional stability and personal maturity are important attributes in this position Will be regularly called upon to work long hours and odd schedules (including weekends) Position requires periodic travel by automobile to handle work-related activities May require airline travel, out-of-town and /or overnight trips Attendance and punctuality is essential for success in this position Contact your HR team for the position's Physical Demands Analysis This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations. To learn more about our awesome Benefits, visit Camden Benefits.
    $27k-34k yearly est. Auto-Apply 1d ago
  • Leasing Consultant - 1330 (Washington, DC.)

    Enterprise Community Partners 4.5company rating

    Leasing consultant job in Washington, DC

    Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. * Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. * Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate. * Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. * Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. * Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. * Collects rents, monitors and manages delinquencies and collections, and maintains accurate records. * Prepares, monitors, and distributes reports on a variety of operational and financial data. * Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. * Participates in and attend all required training sessions. * Keeps Property Manager informed of any information that could affect property operations. * Supports other communities as assigned by management. * Other duties as assigned. Supervisory Responsibilities: * This position has no supervisory responsibilities. Essential Skills, Experience and Talents: * High School Diploma or G.E.D. * Previous sales and/or tax credit and Section 8 leasing experience preferred. * NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. * Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. * Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. * Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. * Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. * Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults. * Strong attention to detail. * Ability to handle a high volume of telephone calls. * Possess and maintain timely and reliable transportation. Total Rewards at Enterprise: * You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. * The base hourly rate for this role is $21/hour to $23/hour depending on level of skills and experience. * The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. * At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #PMG #ID
    $21-23 hourly Auto-Apply 8d ago
  • Leasing Consultant - Class A Luxury Property

    Kettler Enterprises, Inc. 3.9company rating

    Leasing consultant job in McLean, VA

    KETTLER currently has an opening for a Leasing Consultant at The Rise, a Class A apartment community located in McLean, VA. The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities Greeting prospective residents and providing them with property tours. Performing proper outreach marketing. Help create engaging social media initiatives to connect residents, and manage posts. Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to. Assisting with resident retention. Support efforts to partner with nearby businesses, events, and other local organizations. Walking the marketing path daily. Providing excellent customer service to residents and prospects. Processing lease applications and qualifying residents. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. Play a key role in resolving resident concerns and issues. Other duties as assigned. Qualifications At least 1 year of customer service, sales or office experience is required, preferably in residential property management. High School Diploma, GED, or equivalent; some college preferred. Customer service, sales, and goal-oriented mindset. Must be able to work on weekends and holidays. Computer proficiency and knowledge of the Microsoft Office Suite Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner. Familiarity with social media platforms, as well as best practices for businesses. We can recommend jobs specifically for you! Click here to get started.
    $31k-36k yearly est. Auto-Apply 25d ago
  • Leasing Consultant

    Panco Operations 3.5company rating

    Leasing consultant job in Vienna, VA

    Job Description Leasing Consultant - Future Opportunity in McLean, VA! Salary: $23/hr - $25/hr Schedule: Monday- Friday 9-6pm, Saturday, 9-5pm, Sunday, 12-5pm; weekends required, one weekend off per month $1000 ONE TIME SIGN ON BONUS Panco is proud to be a 2025 NAA Top Employer Award Winner At Panco, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences. Primary Responsibilities for the Leasing Consultant: Providing top quality customer service to prospective and current residents Conducting onsite community tours and leasing apartments to prospective residents Working with residents on lease renewals Supporting marketing efforts promoting the community to prospective and renewing residents including social media, open house, offsite, and community events Preparing and assisting with all leasing documentation with strict adherence to all applicable regulations and policies Maintaining a working knowledge of rent and pricing information, concessions, vacancies, availability, and community offerings Collecting security deposits, rent and other funds as needed Working closely with onsite management and maintenance teams to provide residents with top quality service Understanding and complying with all Fair Housing laws and standards Performing regular inspections of tour routes, models, and vacant apartments on a regular basis and working with onsite team to address any issues that arise Participating in training seminars The Property - coming soon! What We're Looking for in a Leasing Consultant Candidate: Valid driver's license required Must be able to read and communicate effectively in English, both verbally and in writing High school diploma or GED equivalent A minimum of one-year sales or leasing consultant experience Customer service, hospitality, or product sales background Excellent verbal and written communication skills Strong organizational skills Proficiency in working in various digital platforms including Microsoft Office Suite and various industry-related software platforms Ability to work both independently and as part of a team Ability to maintain a “can do” attitude to ensure the property's success Flexibility to work required schedule including weekends Successful completion of required background and drug screening prior to start of employment What We Offer: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits Health Care and Dependent Care FSA and HSA. 401(k) with Company Match after 2 months of service Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays. Additional PTO accrued with tenure Paid Parental and Maternity Leave Critical Illness, Accident and Hospital Indemnity EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance Onsite housing discount at the property, subject to unit availability Monthly lease and renewal commission #HP
    $23 hourly 1d ago
  • Leasing Consultant

    Realty Management Services Inc. 4.0company rating

    Leasing consultant job in Fort Washington, MD

    We are seeking a dynamic and customer-focused Leasing Consultant to join our team at a community in Fort Washington, MD. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service. Leasing and Sales: Greet prospective residents, show apartments, and assist with the leasing process. Explain lease terms, community policies, and rental prices to potential tenants. Conduct property tours and highlight the unique features and amenities of the community. Follow up with prospects through phone calls, emails, and other forms of communication. Maintain an accurate and in-depth knowledge of all aspects of the property and market conditions. Follow all Equal Housing Opportunity guidelines, local laws, and company policies Customer Service: Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly. Assist residents with move-in and move-out procedures. Conduct resident satisfaction surveys and handle resident complaints professionally. Encourage reviews to remain relevant with our online presence Administrative Duties: Prepare and process leasing paperwork, including lease agreements and renewals. Maintain accurate records of resident interactions and leasing activities. Assist with marketing and advertising efforts, including social media postings and community events. Daily review of leads and follow ups within Yardi Property Management Support: Collaborate with the maintenance team to ensure timely and efficient service requests. Conduct property inspections and report any maintenance or safety issues. Assist with organizing and executing resident events and activities. Attend all seminars, classes, and community team meetings as instructed. Qualifications: High school diploma required. Previous experience in leasing, sales, or customer service roles is preferred Yardi experience preferred Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Ability to work a flexible schedule, including weekends and holidays, as needed. Positive attitude and a professional appearance. Knowledge of local rental market trends and conditions preferred Basic computer literacy Ability to speak different languages is always a plus! This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties and will be evaluated based on performance. Management has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons. ROSS Companies is an Equal Employment Opportunity Employer
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Leasing Consultant

    Kettler Enterprises, Inc. 3.9company rating

    Leasing consultant job in Alexandria, VA

    KETTLER currently has an opening for a Leasing Consultant at Lincoln Old Town, an apartment community located in Alexandria, VA. The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities Greeting prospective residents and providing them with property tours. Performing proper outreach marketing. Help create engaging social media initiatives to connect residents, and manage posts. Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to. Assisting with resident retention. Support efforts to partner with nearby businesses, events, and other local organizations. Walking the marketing path daily. Providing excellent customer service to residents and prospects. Processing lease applications and qualifying residents. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. Play a key role in resolving resident concerns and issues. Other duties as assigned. Qualifications At least 1 year of customer service, sales or office experience is required, preferably in residential property management. High School Diploma, GED, or equivalent; some college preferred. Customer service, sales, and goal-oriented mindset. Must be able to work on weekends and holidays. Computer proficiency and knowledge of the Microsoft Office Suite Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner. Familiarity with social media platforms, as well as best practices for businesses. We can recommend jobs specifically for you! Click here to get started.
    $31k-36k yearly est. Auto-Apply 5d ago

Learn more about leasing consultant jobs

How much does a leasing consultant earn in Fredericksburg, VA?

The average leasing consultant in Fredericksburg, VA earns between $26,000 and $41,000 annually. This compares to the national average leasing consultant range of $26,000 to $39,000.

Average leasing consultant salary in Fredericksburg, VA

$32,000

What are the biggest employers of Leasing Consultants in Fredericksburg, VA?

The biggest employers of Leasing Consultants in Fredericksburg, VA are:
  1. Habitat America, Llc
  2. ZRS Management
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