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  • OR/SPD Liaison

    Boston Children's Hospital 4.8company rating

    Liaison job in Boston, MA

    **One Time Sign on Bonus of $8,500.00** Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. Cleans and processes equipment per manufacturer's instructions and safety protocols. Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: High School Diploma/GED required Associate's Degree Preferred Required Area of Study in Sterile Processing Preferred Area of Study in Sterile Processing and Surgical Technology Experience: 3 years of SPD experience required 5 years of SPD experience preferred Licensure/ Certifications: SPD Tech certification through a nationally recognized accreditation association required. SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $50k-74k yearly est. 2d ago
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  • Hospice Clinical Liaison - Northshore

    Compassus 4.2company rating

    Liaison job in Danvers, MA

    The Hospice Clinical Liaison is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Clinical Liaison is responsible for assisting referral sources in identifying patients with care needs that match the services provided by hospice. Position Specific Responsibilities Attends and participates in staff meetings, educational programs, and community events, as requested. Communicates identified needs and potential solutions to the Supervisor. Explains hospice services and benefits to patients, family members, and significant others in a manner that facilitates an accurate and positive view of hospice services. Obtains signatures on all required forms and provides copies to patient/responsible party. Ensures all forms are completed, dated, signed, and turned in to the Admission Coordinator. Ensures all available medical records are turned in to the Admission Coordinator Establishes and maintains significant professional relationships. Works closely with community, hospital, and facility education representatives to meet growth and development targets and maintain market acceptance and allegiance. Facilitates the admission process to and from hospital and long-term care-based referral sources. Assesses referred patient's clinical needs and disease status and confers with patient's attending physician and hospice physician regarding assessment to establish eligibility. Facilitates patient discharge from hospital to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies, and admission by a home hospice nurse. Oversees GIP patient admission process based on identified symptom management needs for that level of care. Works closely with facilities and hospitals to identify, transition, and admit patients appropriately for general inpatient services. Provides education to hospitals and facilities on the purpose, process, and goal of general inpatient care. Performs other duties as assigned. Education and/or Experience RN License is required, Bachelor's degree in Nursing highly preferred. Two (2) to three (3) years of related experience required. Hospital and/or long-term care clinical experience highly preferred. Experience in healthcare marketing preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Certifications, Licenses, and Registrations Active and unencumbered Registered Nurse license in state(s) of employment required. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-MB1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
    $85k-101k yearly est. 1d ago
  • Community Specialist

    Atlantic Group 4.3company rating

    Liaison job in Quincy, MA

    Initiates face to face contact with eligible patients to describe role, explain participation benefits and begin screening process. Schedules and completes initial hospital, clinic, or community-based (homes, shelters, housing agencies, substance use treatment programs, etc.) visit screening, care plan, and follow up visits and phone calls for enrolled patients within specified timeframes. Teaches key educational messages using a variety of culturally, linguistically and educationally appropriate strategies, in a variety of settings. Clearly documents all activities in the patient's record and care management system. Participates with other staff in activities that include community outreach, presentations to community organizations, development of materials, and phone calls. Works with patients and providers to set goals for patient's care and provides guidance for patient to achieve those goals. Reinforces educational messages regarding disease self-management by linking clients with supportive community services and programs. Presents patients at case review meetings succinctly and logically. Consults with RN/SW Care Manager, primary clinical staff, behavioral health teams and / or PCP regarding complex patient situations, demonstrating an understanding of how to solicit and incorporate provider feedback in order to continuously develop the most optimal plan for care. Demonstrates the ability to function within an inter-disciplinary team (nurse care coordinators, social workers, behavioral health clinicians, physicians, resource specialists, clinical support staff, etc.), connecting the patient with resources as needed. Records and monitors the participants' progress toward goals within specific timeframes. Documents assessments and key patient updates in EMR system; documents relevant day-to-day activities and patient data. Prepares reports and documents as needed or requested. Assists patients with organizing their records, making follow-up appointments, attending follow-up appointments, and filling their prescriptions. Helps patients fill out applications, for example for Medical Assistance, Housing, and SNAP (Supplemental Nutrition Assistance Program). Provides advocacy, patient education and successful warm hand offs in accessing community-based and hospital-based programs. Assists patient in addressing and overcoming barriers with a range of concrete supports, including but not limited to: healthcare support services, behavioral health, financial assistance, child-care and caregiver support, housing, support with utility bills, food, financial entitlements, clothing, transportation, food pantries, violence prevention, social isolation and any other appropriate community resources. Provide intensive home and community-based outreach, motivational interviewing and goal setting, resource connection and accompaniment to medical appointments as needed to help patients appropriately utilize healthcare. CWAs may visit patients in hospital and ER settings to facilitate with transitions of care. Establishes culturally appropriate and trusting relationships with patients and their families. Participates in all training activities as designated by Community Wellness Manager (CWM). Attends regularly scheduled supervision and other program assigned meetings. Develops and maintains strong relationships with the community and community resources to ensure patient access. NOTE: The CWA will not provide hands on care or other services noted as home health services, including but not limited to: performance assessments, provision of care, treatment, or counseling; and/or monitoring of patient's health status. EDUCATION: HS Diploma with community experiences or Bachelor's degree CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Driver's license and reliable access to a vehicle Massachusetts CHW certification preferred EXPERIENCE: Minimum of 2 years prior healthcare, public health, or community-based experience in community setting. Shared experiences of our patient population (history of homelessness, experience living with chronic illness, history of substance use disorder, experience in a minority group, etc) preferred KNOWLEDGE AND SKILLS: Basic knowledge of healthcare system. Outstanding interpersonal skills of foremost importance to interact with families and patients. Interest in community health and outreach. Exceptional organizational skills; ability to multi-task and work independently and as part of a team. Demonstrated oral and written English communication skills. Fluency in Haitian Creole, Spanish, Cantonese, Mandarin, Portuguese preferable. Understanding of how language, culture and socioeconomic circumstances affect health. Desire to work with diverse, multi-cultural and multi-lingual populations. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with data entry and data tracking.
    $26k-40k yearly est. 3d ago
  • Clinical Liaison I

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Liaison job in Newton, MA

    Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Connect patients with the care they need-right in the comfort of their own homes! At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement. Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services. We are seeking a part-time Clinical Liaison to join our team in a hybrid role, with initial training in Newton, MA, for the first 90 days. The schedule is every other Saturday and Sunday. Typical hours are 6:30am - 5pm or 7am - 5:30pm. In this role, you will: • Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care. • Assess patient needs in collaboration with clinical teams and recommend appropriate home care services. • Navigate complex healthcare systems to remove barriers and improve patient access. • Maintain meticulous documentation to support clinical decision-making and compliance. • Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions. Job Summary Education Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required Licenses and Credentials Occupational Therapy Assistant and Aide [State License] - Generic - HR Only preferred Licensed Practical Nurse [LPN - State License] - Generic - HR Only preferred Physical Therapy Assistant [State License] - Generic - HR Only preferred Respiratory Therapist [Massachusetts License] - Massachusetts Board of Respiratory Care preferred Experience Community Outreach 1-2 years required and Healthcare/Managed care 0-1 year required Qualifications Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team. Additional Job Details (if applicable) Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey. At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence. Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day. Apply today! Remote Type Hybrid Work Location 75-95 Wells Ave Scheduled Weekly Hours 10 Employee Type Regular Work Shift Day (United States of America) Pay Range $26.11 - $37.94/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $26.1-37.9 hourly Auto-Apply 3d ago
  • OR/SPD Liaison - Evenings

    Children's Hospital Boston 4.6company rating

    Liaison job in Boston, MA

    * One time Sign on Bonus of $8,500.00 Schedule: 2pm-10:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: * Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. * Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. * Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. * Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. * Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). * Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. * Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. * Cleans and processes equipment per manufacturer's instructions and safety protocols. * Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. * Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: * High School Diploma/GED required * Associate's Degree Preferred * Required Area of Study in Sterile Processing * Preferred Area of Study in Sterile Processing and Surgical Technology Experience: * 3 years of SPD experience required * 5 years of SPD experience preferred Licensure/ Certifications: * SPD Tech certification through a nationally recognized accreditation association required. * SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $54k-82k yearly est. 14d ago
  • Clinical Liaison (LPN/RN)

    Houseworks Home Care 4.0company rating

    Liaison job in Waltham, MA

    Job DescriptionAbout HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. The Opportunity We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions. Job Summary The LPN/RN serves as an integral member of the team, providing high-quality, client-centered care within the private pay program. Under the direction and supervision of the Vice President of Clinical Services, the nurse delivers skilled nursing services, ensures adherence to care standards, and promotes optimal client outcomes. The LPN/RN is expected to perform all duties consistent with the scope of practice for their licensure while upholding the highest standards of professionalism, ethics, and community service. Essential Duties and Responsibilities: Conduct comprehensive in-home client assessments to evaluate health status, environment, and care needs. Develop, implement, and manage individualized care plans in collaboration with the client, family, and care team. Provide clinical support, supervision, and guidance to caregivers in the field to ensure quality and consistency of care. Conduct caregiver skills assessments and competency evaluations as required. Oversee and manage medication administration, reconciliation, and documentation. Communicate regularly with the care management team regarding client progress, changes in condition, and care plan adjustments. Educate clients and families on health management, disease prevention, and self-care techniques to promote independence and well-being. Document all nursing activities, assessments, and communications accurately and promptly in accordance with agency policy. Report any significant change in the client's condition to the appropriate parties in a timely manner. Perform other related duties as assigned Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work collaboratively with all team members in the accounting department. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Represents and supports the Agency within the community in a positive and professional manner Currently an LPN or RN in practicing state. One or more years of experience in clinical home health services, or equivalent preferred. Must be a licensed driver in the appropriate state and have transportation Current CPR certification Demonstrated computer literacy skills. Work Environment: Significant portion of daily assignment involves application of manual skill requiring motor coordination and finger dexterity, (administration of routine treatments & injections). Work does involve occupational risk (needle puncture, back injury). Routine exposure to infectious hazards, including blood borne pathogens. Frequent degree of travel required - upwards of 75% - depending on business needs Benefits: 401k Medical, Vision & Dental Insurance PTO, Sick Time, Floating Holidays Pay Range: The hiring range for this position is $40-$50/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HWOS1000 HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR HZnTNOOC8Q
    $40-50 hourly 25d ago
  • Outreach Coordinator - Hourly Position

    Literations 4.2company rating

    Liaison job in Boston, MA

    Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 15 partners. These pairs meet weekly throughout the school year to accelerate students' reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve grade 1-4 student literacy. GENERAL STATEMENT OF POSITION The Outreach Coordinator, under the supervision of the Deputy Director, is responsible for recruiting new volunteers in Boston to serve as Literacy Coaches. The Outreach Coordinator will build relationships with community partners and influencers, attend community events, conduct information sessions, and promote Literations volunteer opportunities online and in-person, with an immediate emphasis in Dorchester, Roxbury, and Mattapan. Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed The Outreach Coordinator is part of the Recruitment and Training Team and will work closely with the Volunteer Coordinator and the Training Specialist. They will also interface regularly with Literations's Operations and Program Teams. Ideal candidates should have a strong commitment and drive for deep and robust community engagement and feel comfortable exploring and navigating various communities and environments. Successful candidates will feel excited about the opportunity to develop and deepen community relationships and partnerships. RESPONSIBILITIES Goal Setting and Planning In collaboration with the Deputy Director, Recruitment and Program Departments, set annual goals for number of events, inquiries, attendees at events, and applicants by site that align with overall programmatic needs In collaboration with the Deputy Director, develop outreach plan for recruitment methods and timing of outreach within distinct communities in order to reach annual goals Establish Sources Review historic outreach efforts and determine most successful sources for recruiting new volunteers as well as underutilized and/or untapped sources Conduct community/neighborhood audits in order to determine locations, organizations, community influencers that can serve as volunteer sources Relationship Building Conduct outreach and establish/grow relationships with community organizations and influencers; and develop strategies for utilizing existing and growing network as sources for prospective volunteers Manage relationship with AARP Massachusetts to support ongoing outreach efforts Outreach In partnership with Literations Marketing VISTA, create a schedule of social media outreach and develop engaging promotional materials to use for online and in-person outreach opportunities Publicize information sessions and volunteer opportunities online and in communities Research and attend community events, schedule and conduct in-community information sessions Develop and manage a Volunteer Ambassador program to engage existing volunteers in Literations's recruitment efforts Manage Literations Active-ation Program by creating and executing a social, educational, and recruitment-based calendar of events based on volunteer interests in order to support both volunteer retention and recruitment needs Past events include coffee hours, fireside chats with external specialists, technology workshops, yoga sessions, etc. Customer Service Utilize Literations's Applicant Tracking System (Breezy HR) to monitor, track, and provide top-quality customer service to prospects until they convert to applicants Support the Recruitment Team with 2-3 hours of applicant interviews per week, depending upon time of year Other Prepare monthly outreach reports, attend regular recruitment and staff meeting, collaborate with recruitment, operations, and program teams as needed Other duties as assigned QUALIFICATIONS Strong familiarity with Boston neighborhoods and communities (resident preferred) Excellent public speaking, interpersonal, and customer service skills Current and valid driver's license and regular access to a vehicle is essential for this role Experience with community organizing and/or engagement Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed Ability to work productively with a diverse group of community stakeholders, volunteers, and staff and an appreciation for working with older adults and intergenerational work Patience, flexibility, a sense of humor, and creativity and initiative when solving problems Strong technology skills, including basic knowledge of email and Zoom and the willingness to learn new systems Reliable wifi/internet access Bi/multilingual a plus HOURS AND COMPENSATION This is a non-exempt, hourly (20-25 hours/week) position, with a starting range of $23-$27/hour. While Literations practices a hybrid work model, this position will be heavily community and in-person focused within Boston and Boston neighborhoods. Benefits include monthly travel allotment, access to a 403b retirement plan (includes an employer match of up to 2%), hybrid work schedule, generous personal time, and a supportive working environment. You can learn more about Literations by visiting ******************** Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.
    $23-27 hourly 60d+ ago
  • Clinical Liaison, Home Care

    Brigham and Women's Hospital 4.6company rating

    Liaison job in Boston, MA

    Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Connect patients with the care they need-right in the comfort of their own homes! At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement. Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services. We are seeking a per diem Clinical Liaison to join our team in a hybrid role, with initial training at multiple sites, for the first 90 days. Must be willing to work weekends and holiday as needed. The hours will vary but could include: 8am - 4:30pm or 7:30am - 4pm or 4pm - 6pm or 4pm - 7pm. In this role, you will: * Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care. * Assess patient needs in collaboration with clinical teams and recommend appropriate home care services. * Navigate complex healthcare systems to remove barriers and improve patient access. * Maintain meticulous documentation to support clinical decision-making and compliance. * Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions. Job Summary Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings. Essential Functions * Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers. * Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways. * Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients. * Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital. * Conduct assessments to identify healthcare needs and gaps in the community. * Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public. * Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts. Qualifications Education Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required Licenses and Credentials Occupational Therapist Assistant [Massachusetts] Licensed Practical Nurse [Massachusetts] Physical Therapist Assistant [Massachusetts] Respiratory Therapist [Massachusetts] Licensed Clinical Social Worker [LCSW - Massachusetts] Licensed Independent Clinical Social Worker [LICSW - Massachusetts] Occupational Therapist [Massachusetts] Physical Therapist [Massachusetts] Registered Nurse [RN - Massachusetts] Speech-language Pathologist [Massachusetts] Licensed Mental Health Counselor [LMHC - Massachusetts] Experience Community Outreach Experience 2-3 years required, and Healthcare/Managed Care Experience 1-2 years required Additional Job Details (if applicable) Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team. Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey. At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence. Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day. Apply today! Remote Type Hybrid Work Location 300 First Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $33.46 - $48.66/Hourly Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $33.5-48.7 hourly Auto-Apply 28d ago
  • Community Organizer

    Advocates 4.4company rating

    Liaison job in Framingham, MA

    Salary:$45,000 Sign On Bonus: $1,500 (Sign on bonus is applicable to external candidates only) Advocates is seeking enthusiastic, motivated team players to provide valuable care to individuals in a residential setting! The MetroWest Care Connection is seeking a passionate and dynamic individual to join our team as the MetroWest Housing Coalition Community Organizer. The Community Organizer will play a critical role in diversifying our Coalition membership, engaging residents with lived experience of housing insecurity, and implementing advocacy strategies. This position involves working closely with community members, stakeholders, and Peer Housing Specialists (PHS) to identify community needs, advocate for policy changes, and build local resident capacity. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Recruit and engage MetroWest residents with housing insecurity experience for coalition involvement. Facilitate resident participation in decision-making, valuing their insights and perspectives. Collaborate with residents and coalition members on advocacy strategies. Use residents' experiences to shape advocacy efforts. Identify key community access points for housing support. Address housing challenges in different neighborhoods and demographic groups. Support the creation and training of a network of Peer Housing Specialists (PHS) in Framingham. Empower and train diverse residents with housing insecurity experience. Assist PHSs in providing personalized community support and guidance. Develop PHS capacity to help residents access support for housing insecurity and health disparities. Work with Project Coordinator and Director to meet deliverables and report progress. Co-facilitate coalition meetings with Project Coordinator and Director. Qualifications Minimum of 3 years of experience in community organizing, social work, or a related field. Minimum High School diploma or equivalent Cultural and linguistic diversity preferred Knowledge of and connections to the MetroWest community (defined as the cluster of cities and towns lying west of Boston and east of Worcester); particularly diverse and historically marginalized populations Strong communication and interpersonal skills. Ability to work collaboratively with diverse groups and individuals. Proficiency in organizing and facilitating community meetings and events. Knowledge of housing policies and resources preferred. Experience in advocacy and organizing. Ability to read and write English, and communicate effectively Strong computer skills with and including Microsoft Office Suite including Word, Excel, Outlook, and others as well as ability to learn new systems Valid driver's license and access to reliable transportation Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $45k yearly Auto-Apply 60d ago
  • Student Health Liaison

    Berklee College of Music 4.3company rating

    Liaison job in Boston, MA

    Under the supervision of the Associate Director, Student Wellness, Promotion, and Services, the Student Health Liaison is primarily responsible for supporting the programmatic and administrative efforts for Student Wellness Promotion and Services (SWPS). This position works in collaboration with the counseling professional staff, case management staff, administrative staff, contracted wellness service providers, graduate interns, and student employees (Peer Wellness Educators). Collectively, this position works to deliver essential holistic wellness education and resource information to a diverse community of student musicians, dancers and actors. The Student Health Liaison works collaboratively with other members of Health and Wellness teams to develop community-wide messaging and outreach to increase access to health services, promote healthy choices, and prevent negative health consequences. This position will be cross-trained to support operational processes related to health services (e.g., health insurance compliance, immunizations compliance, counseling referrals, medical withdrawals/returns). Job Description MINIMUM JOB QUALIFICATIONS: Bachelor's level public health, social work, counseling, education, health sciences, or equivalent experience. Masters preferred. Experience working in a college, university or healthcare environment preferred. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: Coordinate the administrative aspects of the SWPS staff office, including but not limited to: reserving spaces for on-campus wellness classes, events, clinics and programs; managing the online appointment booking software for wellness services; assisting the contracted wellness service providers with administrative and technical needs; monitoring and ordering supplies; processing payments for providers and vendors. Collaborate with the Health and Wellness staff on the coordination and delivery of wellness campaigns, programs, and services. For example, wellness coaching, BASICS, and other services. Provide frontline support and system navigation for the Health and Wellness satellite offices, which may include assisting walk-in Berklee community members with questions, receiving and greeting visitors, assisting students in making wellness service appointments, providing referral assistance to the institution's contracted health care facility, assisting students with basic questions about immunizations and the student health insurance plan and elevating inquiries to the appropriate staff member as necessary, answering phone calls, and monitoring and assisting in responding to office email and social media accounts. Support development of training manuals for Peer Wellness Educators. Assist in managing, creating, and maintaining all Health and Wellness webpages, creating all event communications, newsletter submissions, social media accounts, print materials, student mailing list, programming calendar, and coordinate all communications from the Health and Wellness staff office. Continually identify and monitor emerging student resource and informational needs as it relates to wellness, and implement appropriate strategies for addressing those needs. Assist with utilization and trend data collection and assessment. Assist the Director, Health and Wellness Services, the Associate Dean, Health and Wellness and Counseling on special projects, such as those specifically related to the donor-funded Reach Out initiative program. Represent Health and Wellness at outreach programs and events. Participate in departmental, divisional and college-wide committees. Serve as a member of the response team for public health outbreaks and concerns. Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Required Knowledge, Skills, and Abilities: Bachelor's degree in public health, social work, counseling, education, health sciences, or equivalent experience. Ability to work in a culturally diverse environment and interact with culturally diverse individuals. Interest in the intersections of health and wellness, equity; ability to incorporate social justice at the core of health and wellness curricula, programs, and messaging. Excellent written and oral communication skills and ability to effectively communicate both individually and in group settings. Working knowledge of a variety of health topics impacting college-aged populations. Working knowledge of behavior change theories and the social ecological framework. Familiarity with social marketing and communications strategies. Demonstrated interpersonal skills and the ability to understand and address the dynamic concerns of college students with empathy. Preferred Knowledge, Skills, and Abilities: Master's degree. Experience working in a college, university or healthcare environment. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable. Experience working with, or advising, young adults or college students. Skills in planning, implementing, and evaluating theory- and evidence-informed health education campaigns, programs, and services. Proven ability to work independently when needed, with little supervision or guidance. WORK ENVIRONMENT: Supervisors are responsible for maintaining an environment that is free from discrimination, intimidation, coercion or harassment, including sexual harassment. Work is performed indoors and primarily in an office setting. The noise level is usually low to moderate. While performing the duties of this position, the employee may be required to travel. Hiring Range: $33 to $38 This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. * Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Staff
    $33-38 hourly Auto-Apply 60d ago
  • Lead Community Organizer

    Dorchester Bay Economic Development Corporation 3.3company rating

    Liaison job in Boston, MA

    About the Role Do you believe organizing is about building power, not just raising voices? Can you turn one-on-one conversations into community-wide action, and help others do the same? Dorchester Bay Economic Development Corporation (DBEDC) seeks a strategic, grounded, and experienced Lead Organizer to launch and grow our community organizing work in Dorchester and Roxbury. This is a unique opportunity to shape DBEDC's grassroots organizing strategy from the ground up. The Lead Organizer will operate within a dual reporting structure: formally reporting to the Chief of Staff, with a strong collaborative partnership with the Director of Resident and Community Engagement. This structure reflects the cross-cutting nature of the work, which bridges community voice, advocacy, and organizational strategy. You will serve as DBEDC's dedicated organizer, laying the foundation for how we engage residents, workers, and small businesses around the issues that matter most, such as affordable housing, access to economic opportunity, and neighborhood stability and preparedness. What you can expect to do in the role: Organize and Mobilize Build and sustain trusted relationships with residents, small businesses, and workers in Dorchester and Roxbury. Identify community priorities through conversations, events, and listening sessions, and lead grassroots campaigns in response. Organize around affordable housing, economic opportunity, and neighborhood stability and preparedness. Mobilize community members to participate in civic life, policy processes, and public campaigns through flyering, phone banking, door-knocking, and tabling. Develop and support local leaders to advocate for community priorities and shape DBEDC's policy agenda. Strategic Leadership and Alignment Ensure all organizing efforts reflect community-driven goals. Collaborate closely with Workforce Development, Real Estate, Small Business, and Resident Services teams to integrate organizing into program delivery. Maintain regular strategy coordination with the Chief of Staff and CEO, surfacing community insights, policy opportunities, and learning. Represent DBEDC in coalitions and advocacy efforts, advancing shared goals and community benefits. Mentorship and Internal Learning Track community issues, campaign outcomes, and participation. Share stories, feedback, and recommendations to inform DBEDC's strategic direction. Support internal learning and reflection around DBEDC's role in community power-building. Supervision and Team Growth While this role does not currently include direct staff supervision, the Lead Community Organizer may supervise interns, fellows, or volunteers engaged in organizing and advocacy work. As DBEDC expands its organizing function, this position is expected to play a key role in building and mentoring a team. The ideal candidate will demonstrate the capacity to support others, delegate effectively, and cultivate leadership in emerging organizers and community leaders. What we are looking for (Required Qualifications) Experienced and Impactful Organizer: At least 5 years of community, labor, or issue-based organizing with a proven record of designing and leading successful campaigns that resulted in tangible wins. Strategic and Mature Leader: Brings sound judgment, self-awareness, and the ability to align community organizing with institutional goals. Self-Starter with Initiative: Demonstrated ability to work independently, manage multiple priorities, and follow through with minimal supervision. Accessible Communicator: Communicates clearly and confidently across written, verbal, and public platforms; communicates in a way that feels authentic, familiar, and grounded in real life. Meets people where they are, not where systems expect them to be. Persistent Relationship-Builder: Invests in long-term, authentic connections with residents, businesses, and partners. Power and Systems-Oriented: Understands the conditions that keep power and resources out of our communities and connects neighborhood-level work to broader political and economic systems. Possesses clarity about the frameworks that shape who has power-and who doesn't. Systems Thinker and Connector: Makes strategic links between community needs, program delivery, and policy impact. Data-Informed Storyteller: Able to track participation, community feedback, and campaign milestones, and communicate impact using both data and narrative. Technologically Proficient: Comfortable using technology including Microsoft Office, Salesforce, and project management systems (e.g., Asana, Trello). Multi-modal Organizer: Skilled in analog (flyering, phone calls, events) and digital outreach strategies. Preferred Skills and Experience Familiarity with Dorchester and Roxbury neighborhoods. Fluency in Cape Verdean Kriol, Haitian Kreyol, Black English Vernacular (BEV), Patois (or English-based Creole), Spanish, or other community languages/dialects. Lived experience aligned with the communities DBEDC serves. Supervisory experience. Other important details Don't be discouraged from applying if you don't “check all the boxes.” We appreciate the uniqueness of candidates, and there is no “perfect" resume! Salary range: $75,000-$85,000. Local travel within Boston, evening and weekend availability is required; regional or national travel may be required. Living Our Values At DBEDC, our culture is grounded in shared values: Accountability: We take ownership of our words, actions, and their impacts. Curiosity: We ask questions, try new things, and learn from experience. Collaboration: We build trusting relationships internally and externally. Transparency: We communicate directly, honestly, and with clarity. Innovation: We embrace change, challenge convention, and adapt with intention. Benefits DBEDC proudly offers a total compensation package that goes above and beyond, supporting your health, well-being, and work-life balance. Here's what you can look forward to: Health and Wellness Choose from several generous medical insurance packages with no waiting period. Employer-paid dental and vision coverage to keep you smiling. Access to Flexible Spending Accounts and the Dependent Care Assistance Program for added flexibility. Short-Term Disability, Long-Term Disability, Life Insurance, and Accidental Death coverage for peace of mind. On-demand Employee Wellbeing Services to help you thrive. Lifestyle and Perks Access exclusive discounts through our Perks at Work Program. Enjoy a flexible hybrid work environment, balancing work and life with ease. Time Off That Works for You Generous amount of vacation time to recharge and relax. Seventeen paid holidays, including your birthday, because you deserve to celebrate. Fifteen sick days for when you need to rest and recover. Three personal days for life's unexpected moments. Five volunteer days to give back. Future-Focused Benefits Save for your future with our 403(b)-retirement plan, featuring a generous employer contribution. Professional Development Grow your career with access to professional development opportunities, including workshops, conferences, and training programs. Collaborate and learn in a dynamic environment that encourages innovation and skill-building. At DBEDC, we're not just offering benefits, we're investing in you! Join us and experience a workplace that values your well-being and success while building a brighter future for Dorchester and beyond! About Dorchester Bay Economic Development Corporation (DBEDC) DBEDC is a Community Development Corporation (CDC) and a certified Community Development Financial Institution (CDFI). Founded in 1979, we work to build a strong, thriving, and diverse community in Boston's North Dorchester and Roxbury neighborhoods. We develop and preserve home ownership and rental housing across income levels. We create and sustain economic development opportunities for businesses and individuals. We build community through organizing, civic engagement, and leadership development. We are one of Boston's legacy agencies and most established community development organizations, with an annual operating budget of approximately $11 million and a staff of 32. At DBEDC, we welcome and encourage applications from all backgrounds and experiences, including those from unconventional career paths and anyone who can bring fresh perspectives and lived experiences to our team. Together, we aim to build an organization that reflects and celebrates the vibrancy of the communities we serve.
    $75k-85k yearly 60d+ ago
  • Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)

    Marigold Health

    Liaison job in Boston, MA

    Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery. What You'll Do * Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs * Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services * Reach out to potential members via text (SMS) message, cold calls, or mail * Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it * Support the relationship between Marigold and our provider partners * Work towards targets and goals set by our contracts * You have flexibility in your availability to work early mornings and/or evenings What You Have * 2-3 years of experience in a community outreach role or in healthcare sales * Ability to get a read on a person and make them feel comfortable * You're working toward becoming a Certified Recovery Coach certification in MA or already are one * Self-starter: you can work independently to get things done, even when it gets busy * You can speak and write confidently, making sure everyone understands what you're saying * Willingness and comfort travelling about 75% of the time to various places * You're willing to adjust your schedule to meet people at times when our sites are busiest * Comfort with Microsoft Office Suite and Google Calendar * Excellent time management skills and ability to work with short timelines * You can think critically and find solutions to challenges * You thrive in a dynamic and exciting environment, working towards an important mission ...And it would be nice if you have: * Experience working in healthcare * Knowledge of peer services or recovery coaching * Experience with using technology to improve healthcare Reporting, Compensation and Benefits * You will report to Claire, our Director of Operations * This is a full-time, exempt, salaried role * The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses * Equity * Accrual of 20 days of PTO * 9 days of sick time * 8 paid company holidays and 2 floating holidays * Company-paid health insurance premiums and 65% coverage of premiums for any dependents $50,000 - $63,000 a year More About Marigold Health Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
    $50k-63k yearly 60d+ ago
  • REACH Community Health Worker

    Greater Lawrence Family Health Center 3.9company rating

    Liaison job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Community Health Worker to join our REACH Program. This Full Time position This full time position is part of a larger collaboration (REACH) with the City of Lawrence, focused on Healthy Lifestyles. This Community Health Worker (CHW) position will have equal time dedicated to the GLFHC specific aspects of REACH, with half-time focused on our breastfeeding promotion programs and half-time focused on our work developing and implementing programs to increase patient and community access to healthy foods. Breastfeeding Initiatives Support (20 hours per week) Collaborate in planning and implementation of GLFHC breastfeeding programming. Provide education to community members, providers, and others on breastfeeding support techniques, challenges and solutions. Collaborate with others healthcare professionals to ensure holistic care. Coordinate interagency referrals between LGH, WIC, and GLFHC to ensure continuity of care. Attend Lawrence Breastfeeding Coalition meetings. Produce Prescription/Fruit Vegetable Program Coordinator (20 Hours per week): Collaborate with REACH Nutrition Lead/Program staff to develop, implement, and promote produce prescription (PP) and fruit/vegetable incentive programs (FVI). Collaborate with REACH communication strategies team regarding ongoing communication and outreach to eligible programs participants. Represent GLFHC team in regular meetings of Mayor's Health Task Force, REACH participants and Healthy Food Incentives working group. Develop and disseminate patient/community education materials. Participate in ongoing efforts to educate patients, community members, and health center staff. Collaborate with GLFHC staff, Unite Us Team and community partners to identify, establish and expand and linkages with community-based organizations, private businesses, and governmental agencies to help in meeting PP/FVI goals. Qualifications Education and Preferred Skills: Associates Degree in Health Services/Human Services, or High School degree with 2 years' equivalent experience. Bilingual English /Spanish language skills are preferred; additional languages may be helpful Strong interpersonal and communication skills. Ability to provide culturally competent care. Ability to work independently and manage time effectively. Experience: Training/experience in social services or in community/public health Experience with community agencies or in healthcare settings Basic familiarity with electronic health record systems. Knowledge of the Lawrence community. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $34k-42k yearly est. 60d+ ago
  • Care Management Community Health Worker

    Family Health Center of Worcester, Inc. 3.8company rating

    Liaison job in Worcester, MA

    The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: Supports the care team with patient follow-up, reminders, and addresses barriers to care. Document all services as required and will assist in meeting all program requirements. Collects and analyzes data related to the project and works with data management staff for data collection. Provides outreach and meets with patients to explain services and coordinates the treatment plan. Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. Local travel as needed for home visits to patients. Community Health Worker Core Training required within first year of employment. Flexible evening work, weekend hours required to meet FHCW community or patient needs
    $35k-44k yearly est. Auto-Apply 23d ago
  • Community Outreach Specialist - Deaf & Hard of Hearing Professionals

    Partnership Employment

    Liaison job in Worcester, MA

    Pay: $19.00 per hour Job description: Community Outreach Specialist - Deaf & Hard of Hearing Professionals Worcester County Pay: $19.00 per hour Position Type: Full-Time (40 hrs) & Part-Time (28 hrs) | Weekdays | Hybrid after 90 days About the Role Do you believe every Deaf or Hard of Hearing person deserves the tools, support, and confidence to live independently? We are seeking Deaf and Hard of Hearing professionals fluent in ASL to join our team as Independent Living Specialists. In this role, you'll use your lived experience to empower others, providing advocacy, resources, and peer support throughout Worcester County. This position combines direct consumer support with community engagement, and offers the opportunity to make a meaningful impact while working in a supportive and inclusive environment. What You'll Do Provide one-on-one support to Deaf and Hard of Hearing individuals in their homes, the community, and our office. Assist consumers with setting goals, building life skills, and navigating services and systems. Offer peer guidance, encouragement, and advocacy. Share information, referrals, and access to community resources. Participate in workshops and local events. Travel locally to meet with consumers in various settings. What We're Looking For You identify as Deaf or Hard of Hearing. Fluency in American Sign Language (ASL). Reliable transportation and valid driver's license. Ability to work on-site for the first 90 days; hybrid schedule (3 remote days/week) available afterward. Availability Monday-Friday, daytime hours. Preferred Qualifications: Experience in human services or working with the Deaf community. Basic computer skills (email, databases, Microsoft Office). Compassionate communicator who can provide clear, supportive guidance. Benefits 401(k) with employer match Health, dental, and vision insurance Paid time off Flexible schedule Location: Worcester, MA 01602 (Hybrid after 90 days) Must be able to commute to Worcester, MA. Relocation required prior to start date if living outside the area. Job Types: Full-time, Part-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to Commute: Worcester County, MA (Required) Ability to Relocate: Worcester County, MA: Relocate before starting work (Required) Work Location: In person
    $19 hourly 13d ago
  • OR/SPD Liaison

    Children's Hospital Boston 4.6company rating

    Liaison job in Boston, MA

    One Time Sign on Bonus of $8,500.00 Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: * Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. * Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. * Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. * Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. * Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). * Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. * Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. * Cleans and processes equipment per manufacturer's instructions and safety protocols. * Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. * Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: * High School Diploma/GED required * Associate's Degree Preferred * Required Area of Study in Sterile Processing * Preferred Area of Study in Sterile Processing and Surgical Technology Experience: * 3 years of SPD experience required * 5 years of SPD experience preferred Licensure/ Certifications: * SPD Tech certification through a nationally recognized accreditation association required. * SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $54k-82k yearly est. 12d ago
  • Clinical Liaison (LPN/RN)

    Houseworks Home Care 4.0company rating

    Liaison job in Waltham, MA

    About HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. The Opportunity We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions. Job Summary The LPN/RN serves as an integral member of the team, providing high-quality, client-centered care within the private pay program. Under the direction and supervision of the Vice President of Clinical Services, the nurse delivers skilled nursing services, ensures adherence to care standards, and promotes optimal client outcomes. The LPN/RN is expected to perform all duties consistent with the scope of practice for their licensure while upholding the highest standards of professionalism, ethics, and community service. Essential Duties and Responsibilities: Conduct comprehensive in-home client assessments to evaluate health status, environment, and care needs. Develop, implement, and manage individualized care plans in collaboration with the client, family, and care team. Provide clinical support, supervision, and guidance to caregivers in the field to ensure quality and consistency of care. Conduct caregiver skills assessments and competency evaluations as required. Oversee and manage medication administration, reconciliation, and documentation. Communicate regularly with the care management team regarding client progress, changes in condition, and care plan adjustments. Educate clients and families on health management, disease prevention, and self-care techniques to promote independence and well-being. Document all nursing activities, assessments, and communications accurately and promptly in accordance with agency policy. Report any significant change in the client's condition to the appropriate parties in a timely manner. Perform other related duties as assigned Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work collaboratively with all team members in the accounting department. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Represents and supports the Agency within the community in a positive and professional manner Currently an LPN or RN in practicing state. One or more years of experience in clinical home health services, or equivalent preferred. Must be a licensed driver in the appropriate state and have transportation Current CPR certification Demonstrated computer literacy skills. Work Environment: Significant portion of daily assignment involves application of manual skill requiring motor coordination and finger dexterity, (administration of routine treatments & injections). Work does involve occupational risk (needle puncture, back injury). Routine exposure to infectious hazards, including blood borne pathogens. Frequent degree of travel required - upwards of 75% - depending on business needs Benefits: 401k Medical, Vision & Dental Insurance PTO, Sick Time, Floating Holidays Pay Range: The hiring range for this position is $40-$50/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HWOS1000 HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
    $40-50 hourly Auto-Apply 54d ago
  • Clinical Liaison I

    Brigham and Women's Hospital 4.6company rating

    Liaison job in Newton, MA

    Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Connect patients with the care they need-right in the comfort of their own homes! At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement. Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services. We are seeking a part-time Clinical Liaison to join our team in a hybrid role, with initial training in Newton, MA, for the first 90 days. The schedule is every other Saturday and Sunday. Typical hours are 6:30am - 5pm or 7am - 5:30pm. In this role, you will: * Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care. * Assess patient needs in collaboration with clinical teams and recommend appropriate home care services. * Navigate complex healthcare systems to remove barriers and improve patient access. * Maintain meticulous documentation to support clinical decision-making and compliance. * Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions. Job Summary Education Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required Licenses and Credentials Occupational Therapy Assistant and Aide [State License] - Generic - HR Only preferred Licensed Practical Nurse [LPN - State License] - Generic - HR Only preferred Physical Therapy Assistant [State License] - Generic - HR Only preferred Respiratory Therapist [Massachusetts License] - Massachusetts Board of Respiratory Care preferred Experience Community Outreach 1-2 years required and Healthcare/Managed care 0-1 year required Qualifications Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team. Additional Job Details (if applicable) Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey. At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence. Are you ready to be a vital link in helping patients receive the care they deserve-right where they feel most comfortable? Join us and make a difference every day. Apply today! Remote Type Hybrid Work Location 75-95 Wells Ave Scheduled Weekly Hours 10 Employee Type Regular Work Shift Day (United States of America) Pay Range $26.11 - $37.94/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $26.1-37.9 hourly Auto-Apply 1d ago
  • Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)

    Marigold Health

    Liaison job in Boston, MA

    Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery. What You'll Do Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services Reach out to potential members via text (SMS) message, cold calls, or mail Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it Support the relationship between Marigold and our provider partners Work towards targets and goals set by our contracts You have flexibility in your availability to work early mornings and/or evenings What You Have 2-3 years of experience in a community outreach role or in healthcare sales Ability to get a read on a person and make them feel comfortable You're working toward becoming a Certified Recovery Coach certification in MA or already are one Self-starter: you can work independently to get things done, even when it gets busy You can speak and write confidently, making sure everyone understands what you're saying Willingness and comfort travelling about 75% of the time to various places You're willing to adjust your schedule to meet people at times when our sites are busiest Comfort with Microsoft Office Suite and Google Calendar Excellent time management skills and ability to work with short timelines You can think critically and find solutions to challenges You thrive in a dynamic and exciting environment, working towards an important mission ...And it would be nice if you have: Experience working in healthcare Knowledge of peer services or recovery coaching Experience with using technology to improve healthcare Reporting, Compensation and Benefits You will report to Claire, our Director of Operations This is a full-time, exempt, salaried role The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses Equity Accrual of 20 days of PTO 9 days of sick time 8 paid company holidays and 2 floating holidays Company-paid health insurance premiums and 65% coverage of premiums for any dependents More About Marigold Health Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
    $50k-63k yearly Auto-Apply 60d+ ago
  • Bilingual Community Health Worker

    Greater Lawrence Family Health Center 3.9company rating

    Liaison job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual Community Health Worker to join our Community Support Services Team. The Community Health Worker (CHW) is responsible for applying his/her knowledge of community resources and culture to assist the primary care team in fully assessing and identifying a patient's needs through a comprehensive care plan. The CHW then assumes responsibility for implementing assigned coordination of care and supported referrals. Provides information and orientation about available community services and resources and assists GLFHC patients in determining eligibility and obtaining services. Remains current on all referral sources, including but not limited to: housing, nutrition services, peer programs, Mass Health/Healthy Start, advocacy services, transportation, parenting skills and groups, prenatal classes, substance abuse and mental health services including methadone maintenance, domestic violence, employment and training, nursing case management, and primary care. Actively participates in Specialty clinics in conjunction with other clinic staff and conducts hospital and home visits as appropriate. Provides patients with linguistic services, support and assistance in meeting relevant community agency requirements by helping complete agency forms, applications, translating and responding to requests for other information or documents. Accompanies patient to medical and behavioral appointments when necessary to provide linguistic and advocacy services. Follows up with regular contact to each active patient through telephone calls, office visits, agency visits, home visits, and hospital visits according to protocol. Works collaboratively and cooperatively with other departments and staff. Provides constant feedback and communicates regularly with medical staff regarding the patient's current social situation. Qualifications Skills and Abilities Two years' experience in similar or related field preferred. Experience in community-based service delivery preferred. Able to communicate effectively verbally and in writing. Computer proficiency, especially in Microsoft Word, Excel and Outlook. Valid Massachusetts Driver's license and access to reliable transportation. Education Degree in Human Services preferred or combination of education and experience will be considered. Bilingual, bicultural (Spanish/English). Completed certification-approved Medical Interpreter course or must complete within 12 months of hire. Community Health Worker Certificate or must complete with 12 -18 months of hire. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $34k-42k yearly est. 26d ago

Learn more about liaison jobs

How much does a liaison earn in Concord, MA?

The average liaison in Concord, MA earns between $27,000 and $86,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Concord, MA

$48,000

What are the biggest employers of Liaisons in Concord, MA?

The biggest employers of Liaisons in Concord, MA are:
  1. Sudbury Public Schools
  2. BostonGene
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