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Network consultant vs desktop support consultant

The differences between network consultants and desktop support consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network consultant and a desktop support consultant. Additionally, a network consultant has an average salary of $89,303, which is higher than the $46,733 average annual salary of a desktop support consultant.

The top three skills for a network consultant include appeals, firewall and windows server. The most important skills for a desktop support consultant are desktop support, customer service, and troubleshoot.

Network consultant vs desktop support consultant overview

Network ConsultantDesktop Support Consultant
Yearly salary$89,303$46,733
Hourly rate$42.93$22.47
Growth rate5%10%
Number of jobs58,194100,650
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 52%
Average age4342
Years of experience22

What does a network consultant do?

Network consultants are information technology (IT) professionals who are responsible for designing, setting up, and maintaining computer networks for an organization or at a client location. These consultants are required to meet with the manager of an organization and network engineers to discuss their networking requirements. By supervising a team of IT professionals, these consultants must administer technical issues and fix infrastructure issues onsite. Network consultants must also maintain documentation for IT infrastructure as well as coordinate network documentation with account managers.

What does a desktop support consultant do?

The duties of a desk support consultant vary on their line of work or industry of employment. Most of their responsibilities are likely to revolve around reaching out to clients through calls and correspondence, answering inquiries, troubleshooting, and providing corrective measures, all to attain customer satisfaction. Moreover, a desk support consultant may devise strategies to better communicate with clients, produce progress reports, and maintain accurate records of all transactions. Furthermore, it is essential to adhere to all policies and regulations at all times.

Network consultant vs desktop support consultant salary

Network consultants and desktop support consultants have different pay scales, as shown below.

Network ConsultantDesktop Support Consultant
Average salary$89,303$46,733
Salary rangeBetween $60,000 And $132,000Between $33,000 And $64,000
Highest paying CityMountain View, CABoston, MA
Highest paying stateCaliforniaMassachusetts
Best paying companyDellNTT Data International L.L.C.
Best paying industryManufacturingFinance

Differences between network consultant and desktop support consultant education

There are a few differences between a network consultant and a desktop support consultant in terms of educational background:

Network ConsultantDesktop Support Consultant
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Network consultant vs desktop support consultant demographics

Here are the differences between network consultants' and desktop support consultants' demographics:

Network ConsultantDesktop Support Consultant
Average age4342
Gender ratioMale, 87.0% Female, 13.0%Male, 85.0% Female, 15.0%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 11.3% White, 61.7% American Indian and Alaska Native, 0.3%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 13.5% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network consultant and desktop support consultant duties and responsibilities

Network consultant example responsibilities.

  • Support and manage Linux base firewalls for client.
  • Manage FTP servers, AD/DNS, wireless access points and load balancers.
  • Manage and configure VoIP devices which include gateway and gatekeeper.
  • Lead architecture and design sessions with customers; initiate technical meetings with customer engineers to further engage and identify additional opportunities.
  • Create an optimize network to separate voice and data with QOS, MPLS BGP OSPF.
  • Configure route redistribution to between OSPF and EIGRP.
  • Show more

Desktop support consultant example responsibilities.

  • Install and manage several networking components including routers, switches, routing switches, wireless access points, and hubs.
  • Manage update deployment and verify policy adherence utilizing SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Perform data backup, virus scanning, and OS updating procedures.
  • Create and support user accounts for VOIP network utilizing Cisco IP phones.
  • Configure all applications, changes, and deletions of MITEL VOIP systems.
  • Show more

Network consultant vs desktop support consultant skills

Common network consultant skills
  • Appeals, 10%
  • Firewall, 5%
  • Windows Server, 5%
  • Switches, 4%
  • Network Infrastructure, 4%
  • Network Hardware, 4%
Common desktop support consultant skills
  • Desktop Support, 12%
  • Customer Service, 11%
  • Troubleshoot, 8%
  • PC, 6%
  • Technical Support, 6%
  • OS, 4%

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