Network management engineer vs network support technician

Differences between network management engineer and network support technician duties and responsibilities

Network management engineer example responsibilities.

• Manage corporate internal and external DNS servers.
• Write UNIX shell and Perl scripts to simplify and automate administration tasks.
• Ensure business continuity by managing and monitoring all infrastructure backups, and notifying business partners of fail backup jobs.
• Deploy Cisco routers throughout the Philadelphia area for network operations and remote locations.
• Support multiple network management tools including Zenoss, SolarWinds, Sciencelogic/EM7, and Splunk
• Assist and work with equipment vendors with replacement & configuration of fail Cisco routers & Alcatel-Lucent switches.
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Network support technician example responsibilities.

• Assist in managing Nortel CS1000 phone system.
• Manage a technician scheduling system base on Linux.
• Manage SQL database moves, updates, backups, for end users ,.
• Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
• Manage all VoIP technology and phone configuration.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
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