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Network management specialist vs network support technician

The differences between network management specialists and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network management specialist and a network support technician. Additionally, a network management specialist has an average salary of $75,948, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a network management specialist include network management, lan wan and switches. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Network management specialist vs network support technician overview

Network Management SpecialistNetwork Support Technician
Yearly salary$75,948$48,622
Hourly rate$36.51$23.38
Growth rate5%5%
Number of jobs95,324120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 50%
Average age4343
Years of experience22

Network management specialist vs network support technician salary

Network management specialists and network support technicians have different pay scales, as shown below.

Network Management SpecialistNetwork Support Technician
Average salary$75,948$48,622
Salary rangeBetween $47,000 And $121,000Between $38,000 And $61,000
Highest paying City-Troy, NY
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between network management specialist and network support technician education

There are a few differences between a network management specialist and a network support technician in terms of educational background:

Network Management SpecialistNetwork Support Technician
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Network management specialist vs network support technician demographics

Here are the differences between network management specialists' and network support technicians' demographics:

Network Management SpecialistNetwork Support Technician
Average age4343
Gender ratioMale, 68.0% Female, 32.0%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.2% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network management specialist and network support technician duties and responsibilities

Network management specialist example responsibilities.

  • Install and manage PBX voice network & secure video-teleconferencing services as necessary using military-grade & commercial VoIP hardware and software.
  • Work on active directories, novell, and network printers.
  • Perform basic configuration functions on GTD-5 and DMS-100 central office switches.
  • Recommend and implement EasyIP, centralize IP address space management platform.
  • Work closely with cross-functional management teams to troubleshoot and resolve network outages.
  • Analyze collected IP traffic data set and derive data collection/preparation/traffic load calculation methods.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Network management specialist vs network support technician skills

Common network management specialist skills
  • Network Management, 17%
  • Lan Wan, 8%
  • Switches, 7%
  • SQL, 6%
  • Provider Network, 5%
  • Routers, 5%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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