Network operations center supervisor vs network support engineer

Differences between network operations center supervisor and network support engineer duties and responsibilities

Network operations center supervisor example responsibilities.

• Manage F5 GTM's and LTM configuration and user access
• Manage and oversee the upgrade of the linux base Opsview monitoring tool.
• Co-Direct the deployment and manage the post implementation support of global Cisco VoIP telephony schema.
• Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
• Provide support for the installation, configuration and shipment of the switches and routers.
• Apply appropriate configuration commands to routers and switches for network specifications and security policies.
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Network support engineer example responsibilities.

• Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
• Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
• Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
• Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
• Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
• Set up VLANs and STP guards on core and access layer switches - change configurations when require.
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